1. Software piloting: not just pressing & clicking User-centred development of the Sakai survey tool FaweiGeng fawei.geng@oucs.ox.ac.uk Oxford University Computing Services

2. University of Oxford Source: http://www.flickr.com/photos/earthworm/5889087243/

3. Overview Demo: WebLearn Surveys tool WebLearn Surveys tool pilot

5. deliver to Oxford users or general public

6. view and export survey results

9. Survey dashboard

10. Create a new template 1

11. Add a question (a) 1 Question types

12. Add a question (b) 1

13. Edit template 1 preview edit delete

14. 2 Create a new survey (a) Select your template

15. Create a new survey (b) 2

16. 3 Assign survey to respondents For a public survey, just click “Next’ without choosing respondents

17. Recipients’ view of a survey Optional text field for name Scale question with a comment box

18. My surveys page View partial results View final results

19. Survey results

20. An example of a PDF summary report

21. A frequently requested IT application A free survey tool please Source: http://www.flickr.com/photos/jacobwhittaker/3388288370/

22. Oxford University strategic plan 2008–9 to 2012–13 “Create more effective processes for the monitoring of student feedback” “Review the mechanisms for ensuring that the feedback of student views which it gathers is systematically monitored and acted upon”

28. expectations of the project team

29. benefits to the participants

30. 40 participants:

31. academics

32. researchers

34. demonstrate the tool

35. observe participants creating their own online surveys

36. provide personalised support

37. Email communication to follow up

38. WebLearn support site

39. Pilot project survey

40. ‘walk the talk’

41. demonstrate good practice

43. presentation

44. demo

45. hands-on practice

46. Q&A

47. Characteristics:

48. similar activities for each workshop

49. user requests shaped the hands-on and Q&A

51. consult with participants

52. design questions

53. seek advice from experts to refine questions

54. test survey with a small number of participants

56. how to improve response rate

57. design survey questions: useful to the survey participants

58. engage a small sample of survey participants in the design process

59. offer an incentive

62. Simplified for public survey

63. View results of open surveys

64. Fix bugs:

65. Extension dates now work

66. Caching problems fixed

67. Results can be deleted

68. Better error messages

70. publicity for OUCS services, including WebLearn

73. fawei.geng@oucs.ox.ac.uk