CLOUD GOVERNANCE LIFECYCLE

AgilePath Corporation
Exploring the Cloud
Governance Lifecycle

December 16, 2010

AgilePath Corporation
38 Merrimac St.
Newburyport, MA 01950

www.agile-path.com

Copyright © 2010 AgilePath Corporation. All Rights Reserved. Proprietary and Confidential

Agenda
Introduction to Cloud Governance
Major Issues, Challenges and Gaps
The Cloud Governance Lifecycle
Impact of Major Cloud Patterns
Impact of Cloud Deployment
Patterns
Future of IT in a Cloud-Centric
World
Things to Do Tomorrow


AgilePath Corporation Solution Framework

Competencies
Enterprise Cloud Technology

Practices &
SOA & BPM
Governance Computing Insertion
Enterprise Architecture & Systems Engineering
Funding, Enterprise & Solution
Strategy & Enterprise Enterprise
Budgeting & Solution & Technical
Planning Governance Modeling
Acquisition Architecture Implementation

Mentoring, Change Mgt. & Advisory Services

Solution
Delivery
Acceleration Acceleration XPE Delivery
Education Workshops Sprints

Methodologies &
AgilePath Cloud Computing Adoption Playbook ™

Leadership
Thought
AgilePath SOA Playbook ™

AgilePath Enterprise Governance Playbook ™

3
AgilePath SOLAR Playbook™

AgilePath’s Cloud Innovations
“Executive’s Guide to Cloud Computing”
AgilePath Cloud Computing Reference Model
(CC-RM) and CC Reference Architecture
Developed Cloud Adoption Lifecycle Model
Cloud Computing Playbook™ Methodology
• Cloud Business Discovery Template
• Cloud Strategy Development Template
Developed Cloud Governance Lifecycle™
Developed CloudSprint™ Methodology for Agile
Cloud Planning and Deployment

4

Cloud Governance Issues &
Challenges
Cloud governance is an emerging requirement of
Cloud computing
The end-to-end Cloud Lifecycle is not well
understood nor integrated into Enterprise IT
Governance processes, e.g. EA, AQ, PfM, SDLC, et al
Encompasses a broad set of business and technical
requirements, from the strategy, planning and
architecture process through the design-time and
run-time considerations
Shares some characteristics of Enterprise SOA
Governance, e.g. run-time tooling, distributed application
assembly, consumer-provider dynamics, and trust-based
considerations
Must also cover Cloud bursting, changing providers,
and offboarding scenarios as well


Definitions
Cloud Governance refers to the
decision making processes, criteria and
policies involved in the planning,
architecture, acquisition, deployment,
operation and management of a Cloud
computing capability

The Cloud Governance Lifecycle
describes the end-to-end requirements
of Cloud Governance, from planning,
architecture and deployment to bursting,
switching Cloud providers, and
offboarding from a Cloud

A Cloud Computing Reference Model
(CC-RM) Overview
CC-RM framework for discovering
repeatable Cloud Patterns that address
mission needs based on Cloud-enabled
resources
A robust framework for Cloud Modeling
and Architecture efforts
Four supporting sub-Models
• Cloud Enablement Model
• Cloud Deployment Model
• Cloud Governance and Operations Model
• Cloud Ecosystem Model
Applied in Federal Government, DoD
and Commercial Clients

Governance Lifecycle, Culture & Behavior
Internal/Private Cloud

Hybrid/Integrated Cloud
Operations & Support
Security & Privacy
Community Cloud

External/Public Cloud
Management & Monitoring
8

Cloud Governance Lifecycle & Operations Model
Governance Lifecycle Culture and Behavior

Security & Privacy
Community Cloud

9

Cloud Governance Dimensions
Cloud Strategy and Planning

Cloud Architecture, Design and
Deployment

Cloud Acquisition, Vendor Selection &
Contract Negotiation

Resource Provisioning & Management

Cloud Operations & Runtime Management


Cloud Master Governance Lifecycle

Contract
Cloud Strategy & Architecture & Acquisition &
Start Planning Standards Contracts
T&Cs, SLA,
QoS Defined

Cloud Deployment
Cloud QA & Access &
Solution and/or
Integration Test Consumption
Design Onboarding

Resource Metering, Cloud Mgt Maintenance,
Ops &
Mgt. & Billing & & Versioning &
Support
Provisioning Accounting Monitoring Sustainment

Cloud Cloud Cloud
Contingency Cloud Burst Provider Migration Offboarding
Planning Switching (Pub to Priv)
Finish


Cloud Master Governance Lifecycle

Contract
Start Planning Standards Contracts
T&Cs, SLA,
QoS Defined

Cloud Deployment
Cloud QA & Access &
Solution and/or
Design Onboarding

Ops &
Support

Cloud Cloud Cloud

Finish

Discovery Define Design Develop Test Deploy Maintain

Application Maintain &
Concept Model Assemble Deploy
Engineering Manage

SOA Service Technical Service Service Service
Define Need
Engineering Pre-Steps Development Deployment Sustainment

Data Arch. & Provision and Maintain &
Define Need Design Build and Test
Engineering Support Manage

Platform Provision and Maintain &

Infrastructure Provision and Maintain &

Data Center Arch. & Provision and Maintain &
Define Need Build and Test
Engineering Design Support Manage


Discovery Define Design Develop Test Deploy Maintain

Application
Concept
Software as a Service
Model Assemble Deploy
Maintain &
Engineering Manage
(SaaS)
SOA Service Technical Service Service Service
Engineering
Define Need SOA as a Service (SOAaaS)
Pre-Steps Development Deployment Sustainment

Data Arch. &
Engineering
Define Need Data as a Service (DaaS) and
Design Build and Test
Provision
Support
Maintain &
Manage

Platform
Define Need
Platform as a Service and
Design Build and Test
Provision Maintain &
(PaaS)
Infrastructure Provision and Maintain &
Infrastructure as a Service
Data Center Arch. &
(IaaS) Provision and Maintain &
Define Need Build and Test
Engineering Design Support Manage


Internal Business
Consumer
Cloud Strategy, Architecture, Acquisition, Design, QA/Test, Deployment,
Access/Provisioning, Mgt. & Monitoring, Operations & Support

Cloud Brokering, Portfolio Mgt, Resource Management

Integrated Cloud Management & Monitoring

Cloud Architecture, Integration & Interoperability

IT Cloud Consumer Cloud Provider

Cloud
Resources
Cloud
Resources

Cloud Enablement Sub-Model

SaaS
Cloud Business Tier

PaaS
Cloud Platform Tier

Cloud “OS” Tier

Infrastructure
(IaaS)
Cloud Virtualization Tier
Physical Cloud Tier
18

Consume IaaS from Cloud Service Provider
IaaS Consumer IaaS Provider

Application Development, QA/Test, •ID, Login/PW
Maintenance & Support •Order Info, CC#
•Contract, SLA, T&Cs
Application Infrastructure •Provisioning Process

Infrastructure Engineering,
Management, Provisioning & Support

•Provisioning Process Block File
Compute
•Resource Access, Storage Storage
Integration and Solution
Development IaaS
•Consumption,
Management, Monitoring


IaaS Lifecycle Responsibilities
Consumer Provider

Manage developer/user Manage the IaaS resources
access and capabilities
Provide integrated Infrastructure Engineering,
support for applications, versioning, management,
infrastructure, etc. etc.
Perform periodic audits of Provide Tier 1-3 support as
data, security, etc. needed
Perform QA/Test, User Perform backups, ensure
Acceptance testing, etc. infrastructure is robust, etc.
Ensure security (logical,
data, premises/physical)

Consume PaaS from Cloud Service Provider
PaaS Consumer PaaS Provider

Application Development, QA/Test, •ID, Login/PW
Bus. Process Mgt Lifecycle •Provisioning Process

Data Management, Information
Lifecycle, Schema Development PaaS App Dev Lifecycle

•Provisioning Process PaaS
•Resource Access, Integration
and Solution Development
•Consumption, Management, IaaS
Monitoring


PaaS Lifecycle Responsibilities
Consumer Provider
Manage developer/user Manage the PaaS platform
access Manage IaaS supporting
Provide integrated PaaS
support for application Provide Tier 1-3 support as
Perform periodic audits of needed
data, security, etc. Perform backups, ensure
Perform QA/Test, User infrastructure is robust, etc.
Acceptance testing, etc. Provide access to
developers
Provide developer resources,
SDK, sand box, et al


Consume SaaS from Cloud Service Provider
SaaS Consumer SaaS Provider

Application Customization, QA/Test, •ID, Login/PW
•Provisioning Process
Bus. Process Mgt Lifecycle
•Customization Process

Data Management, Information SaaS Application
Lifecycle, Schema Development
•Provisioning Process
•Resource Access, PaaS
Development
•Consumption, IaaS
Management, Monitoring


SaaS Lifecycle Responsibilities
Consumer Provider

Manage user access Manage the SaaS
Provide integrated application
support for application Provide SaaS
Perform periodic audits of customization support
data, security, etc. Manage PaaS and IaaS
Manage customizations supporting the SaaS
to SaaS-based Provide Tier 1-3 support as
applications needed
Perform QA/Test, User Perform backups, ensure
Acceptance testing, etc. infrastructure is robust, etc.
Ensure data security, etc.

Consume Other Resources from Cloud
Service Provider
Cloud Consumer Cloud Provider

ID, Login/PW
Order Info, CC#
Contract, SLA, T&Cs
Application Development, QA/Test, Provisioning Process
Maintenance & Support

Infrastructure Engineering,
MapReduce CloudFront Other?
Management, Provisioning & Support

Provisioning Process Block File
Compute
Resource Access, Storage Storage
Development IaaS
Consumption, Management,
Monitoring


SOA in the Cloud
SOA in the Cloud SOA in the Cloud
Consumer Provider
SOA and Cloud Lifecycle Governance
Platform Lifecycle
Business Process Mgt, Management
Orchestration
Services Hosting &
Lifecycle Management
Data & Data
Services Data Svcs Bus. Svcs

Business Adapter &
Logic Svcs
Services Integration Svcs
Messaging & Security/Utility
Mediation Svcs Svcs
Data Lifecycle Management
Infrastructure Lifecycle
Legacy Application Hosting Management
& Management

26

Cloud Deployment Sub-Model

Community Cloud


27

Governance, Culture & Behavior

Security & Privacy
Community Cloud

28

Private Cloud Governance
Internal Service Provider dynamics, e.g. creating service
catalogs, behaving as a “true” Service Provider vs. serving
“captive” IT consumers
Defining SLAs, QoS terms and Service contracts for Internal
IT/Business consumers
Establishing incentive models to come to the Cloud
Implementing charge backs, fee for service models, other
cost recovery models
Provisioning resources to internal project teams
Migrating legacy capabilities to the Cloud

The transition from an IT Shop to a Cloud Service Provider is not an easy
transition for most organizations. Service levels must be comparable to
outside providers in terms of cost, reliability, service and trust.


Public Cloud Governance
Security, Security and Security
Contract terms, SLA and QoS definition
Access to and consumption of a variety of Cloud
resources per Contract
Business assurance, continuity of operations,
failover
Support, Reliability and Trust
Portability, Cloud APIs, Interoperability,
Integration with other internal IT capabilities and
resources


Hybrid Cloud Governance
Integrating Cloud resources from multiple Cloud
providers (Internal, external, et al)
Contract T&Cs, SLA and QoS management
Security, Security and Security
Bursting criteria, Switching, Portability,
Interoperability and Integration
Management, monitoring and business
assurance across entire hybrid Cloud
environment


Hybrid Cloud
Internal Cloud Internal IT/Cloud External Cloud
Consumer Provider Provider

Compute Compute

Storage Storage

IT Infrastructure Acquisition,
Provisioning and Configuration
Management Process


Hybrid Cloud

Software
(aaS)
Compute

Platform
Storage (aaS)

Compute
IT Disintermediation

Bypass IT governance, infrastructure Storage
provisioning and acquisition processes


Future Implications – IT
Organization of the Future
IT is a broker of IT resources and capabilities
• External Cloud resources
• Internal IT services
• Outsourcing services
IT is a true business relationship manager working
to deliver best-in-class services, solutions and
resources regardless of provider
IT is unafraid of outside service provider
comparisons, and desires to be compared and
measured against them
IT is a trusted advisor to the business


New Role of IT

Software
(aaS)
Compute

Platform
Storage (aaS)

Compute
IT Disintermediation

Bypass IT governance, infrastructure Storage
provisioning and acquisition processes


New Role of IT Leadership
Internal IT/Cloud
Provider

Compute
IT Resource Broker &
Internal Cloud Business Relationship
Consumer Manager Storage

External Cloud
Provider

SaaS Compute

PaaS Storage


Possible Future IT & Cloud
Governance Lifecycle
Enterprise Svcs Business IT Resources IT Resource IT Integrated
Computing Relationship Acquisition & Portfolio Resources Resources
Strategy Mgt Contracts Mgt Mgt. Brokering Management

Contract
T&Cs, SLA,
Planning Standards Contracts
QoS Defined

Cloud Deployment
Cloud QA & Access &
Solution and/or
Design Onboarding

Ops &
Support

Cloud Cloud Cloud


Avoiding Disintermediation of IT
How can IT become/remain relevant in
the Age of Cloud?
How can IT become/remain relevant by
adding value to the business ?
The Resource/Relationship Broker
concept is an emerging role in
“Enterprise Services Computing”
Combining Business Relationship
Management, Portfolio Mgt,
Contacts/Acquisition and Resource Mgt
into a new IT Strategic Competency

New Tools of Cloud Governance
Cloud Lifecycle Management Tooling
Cloud Services Portfolio and Contracts
Management Tools
Cloud Management Tools
Cloud Monitoring Tools
SOA Management Tools
Application Design and Development for Cloud
QA and Testing for Clouds and Cloud-centric
Applications


Things to Do Tomorrow
Develop a Cloud Strategy – Vision, Goals,
Objectives, Business Case, et al
Develop a Cloud Reference Model and Reference
Architecture to guide decision making and solution
definition
Document your Cloud Governance Lifecycle based
on the Cloud Strategy and Ref Model/Ref
Architecture
Adapt & Integrate the Cloud Governance Lifecycle
into your Enterprise IT Governance processes
Remember: There is no free lunch, just a better or a different
lunch… The Cloud Governance Lifecycle will help you
understand your lunch better…


Additional Reference Materials
Marks, Eric and Robert Lozano, Executive’s Guide to Cloud
Computing, 2010, Wiley & Sons. Hoboken, New Jersey.
AgilePath Corporation Whitepaper: Cloud Computing and SOA:
Enabling the Agility Double Play, May 2009.
AgilePath Corporate Whitepaper: A Pragmatic Cloud Computing
Reference Model, September 2009.

Coming Soon. Cloud Governance Lifecycle Whitepaper

Cloud Playbook™ Strategy and Cloud Assessment Templates


Q&A?


Thank You!
Eric A. Marks
AgilePath Corp.
emarks@agile-path.com
www.agile-path.com


CLOUD GOVERNANCE LIFECYCLE

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