Cape Town Resolutions and Global Code of Ethics by World Tourism Oreganisation as presented at the National Conference at MES College, Ponnani, Kerala State, India on February 9, 2010

1. Responsible Tourism and Business Ethics-B.V.Raghunandan, SVS College, Bantwal MES College, Ponnani February 9, 2010

2. Tourism Industry Globally growing industry HR Intensive Deep Impact Property development connected Tied with wellness, sports and religion Tax Avoidance and tax havens Seasonal and unstable

3. Areas of Serious Concern Alien Culture Racial Slavery Environmental Concerns Civil Construction Sexual Exploitation Haven for Terrorists Gang Wars and Mafias Corporate Excesses

4. Cape Town Conference in 2002-Responsible Tourism Minimising negative economic, environmental and social impact Causing bigger economic benefit to local people Involving local people in decision-making Better interaction between local people and tourists Building local pride and confidence and sensitising guest and host culturally

5. Principles of Responsible Tourism Making economic choice between tourism and the alternative Maximising Economic benefit to Local People Developing quality tourism products Marketing tuned to natural, cultural and social integrity Adopting equitable business practices including HR practices Supporting small and micro industries Assessing environmental impact Promoting education for sustainable development and Preserving bio-diversity

6. General Assembly of WTO and Global Code of Ethics Article 1: Mutual Respect between Peoples and Societies Article 2: Tourism for Individual and Collective Fulfilment Article 3: Sustainable Development Article 4: Preservation of Cultural Heritage Article 5:Beneficial activity for Host Countries and Communities Article 6: Obligations of stakeholders in Tourism Development Article 7: Right to Tourism Article 8: Liberty of Tourist Movements Article 9: Rights of the Workers in the Tourism Industry Article 10: Implementation of the Global Code of Ethics for Tourism

7. Article 1: Mutual Respect between Peoples and Societies Promotion of Ethical Values common to humanity Harmony with traditions of Host Regions Exposure of Local Population to Tourists and their expectations Local Authorities providing protection to the tourists Tourists prevented from engaging in Criminal Activities Awareness of Tourists of the Health & Security Risks

8. Article 2: Tourism for Individual and Collective Fulfilment Learning differences between Peoples, Cultures and their Diversity Respecting Equality of all Human Beings Penalising Sexual Exploitation Religious, Health, Education, Cultural/Linguistic Exchanges Developing Curricula for Tourism Exchanges

9. Article 3: Sustainable Development Safeguarding Natural Environment Conserving Precious Resources including Water and Energy Staggering Tourist Flows in Space and Time Protecting Ecosystem and Bio-Diversity Eco-tourism on the Basis of Carrying Capacity of the Sites

10. Article 4: Preservation of Cultural Heritage Recognising the Heritage of Local Communities regarding Tourism Resources Respect to Artistic, Archeological and Cultural Heritage Financial Resources Used for Maintenance of Sites and Monuments Encouraging Survival of Traditional Cultural Products, Crafts and Folklore

11. Article 5:Beneficial activity for Host Countries and Communities Direct and Indirect Employment to Local Population Increasing the Standard of Living of the Local Population Addressing Problems of Coastal Areas and Island Territories Regulations to Govern Tourist Professionals

12. Article 6: Obligations of stakeholders in Tourism Development Providing Honest Information to the Touriists Showing Concern for Security and Safety of the Tourists Allowing the Tourists to Practice their Religion Repatriation of Tourists by Government in case of bankruptcy of Tour Operators Governments’ Duty to Inform their National of Dangers of Tourism Media Issuing Honest Information

13. Article 7: Right to Tourism Removing Obstacles in the Development of Tourism Right to Rest and Leisure by Limiting the Working Hours and Ensuring Periodic Holidays with Pay Developing Social Tourism by Public Authorities Encouraging Tourism for People with Disabilities

14. Article 8: Liberty of Tourist Movements Liberty to Move within the Country Access to Communication, Administrative, Health and Legal Services Confidentiality of Personal Data like the Citizens of the Country Adapting Administrative Procedures for Border Crossing Access to Allowances of Convertible Currencies

15. Article 9: Rights of the Workers in the Tourism Industry Guarantee of Fundamental Rights of Salaried and Self-Employed Workers in the Tourism Industry Imparting Training and Limiting the Job Insecurity as Far as Possible SMME should Have Free Access to the Tourism Industry MNCs should Involve in the Local Development

16. Article 10: Implementation of the Global Code of Ethics for Tourism Co-operation between Private and Public Stake-holders Recognition of Role of International Organisations by the Stakeholders Referring Disputes to World Committee on Tourism Ethics

17. An Agenda for Implementation Local Authorities in Tourist Destinations made Powerful to Maintain the local Law and Order IT Absorption by Local Authorities for Recording and Sharing Information about the Tourists Local Services should be Outsourced by National and International Tourist Operators Prevention of Corporate Form of Tourist Operators in the Locality Restricted Development of Properties

18. Agenda……….. Continues Special Status to Tourist Hotspots Ownership of Land only by the Locals Trade, Business and Industry only to the Locals Governing Permanent Immigration National Population Register to be taken up on Priority in the Tourist Areas Societal Concept as the Marketing Model for all Tourist Operations

19. THANK YOU