2. Study Objectives Enhancing Competence Levels: Organisational Leadership & Supervisory Skills, People Management, & System Development Enhancing Motivation Developing a Culture
3. Macrofactors Shaping OB Quality of Leadership & the Vision Organisational Reward Structure Quality of HR: Group Dynamics, Team Building and Behaviour Controls
5. Stress: An Overload The claims made on an individual becoming too much to be satisfied by an organisational individual in the light of his time, emotion, physical and mental ability The claims are organisational, personal, social, family related, environment created, or emotional maladjustment Physical, Mental or Emotional
6. Organisational Stress: Physical Long Hours of Working Lack of Sleep or Rest Doing Repetitive Work Accompanying Monotony Working in a Confined Place or Crowded Place Working in an atmosphere of Artificial Lighting Air-Conditioned Atmosphere
7. Organisational Stress: Mental ‘Looking at the Cliff’ Syndrome Working with the Gadgets Strenuous Reading Computer Monitor Reading Dealing with Multiple Problems Busy Days, Busy Hours and Impatient Customers
8. Personal Factors Food habits Drinking habits Sleeping Habits Opening Up with Others Quantum of Entertainment Mobile Addiction Addiction to Chatting on the Net
9. Social & Family Factors A Wide Circle of Relatives A Big Network of Friends Religious Functions Parties Claims made by Family Members on the Time Conflicting Demands of Family and Profession
10. Environment Related Transportation Pollution Extreme Climatic Conditions Failure of Systems Natural Calamities Social Disorganisations like Fraud, Theft, Communal disharmony
11. Emotional Maladjustment Genetic Introvert Attitude Not Readily Communicating Universal Distrust Inferiority Complex Bitterness Towards the Whole World Individualistic in Attitude
12. Stress Management: To be Avoided Tobacco Alcohol Sleeping Tablets Excessive Drinking of Same Beverage Too Much TV Viewing Too Much Misuse of Internet Doing Monotonous work
13. Small Tips Physical strain is Mainly on Eyes, Wrist, Backbone For Eyes: Clean with Cold Water as Much as Possible, Use Natural Light (if possible) For Wrist: Bend the Palm Backwards, Use Wristband Backbone: Bend backwards by creating the opportunity, get exposure to sunlight as much as possible
14. Elaborate Preparation Regular Food Habits Regular intake of water and other liquids Regular Sleeping Habits Cordial Family Relation to avoid conflicting demands Structured Social Relations Ready Communication with others Habit Formation Hobbies
15. Workplace Related Preparation Gaining Knowledge Arrival Well Before the Appointed Time Avoiding Unnecessary Leave Computer Skills Branch Level Library/Personal Library Viewing Business Channels Innovating the Approach to Customers and Banking