2. About Company HGTechSolutions is a leading software development and web application development company that provides offshore outsourcing services. Our innovation and creativity combined with latest technologies and skills has given us a competitive edge. This has given us the benefit of delivering strategic value through operational efficiency, and providing cost effective, accurate, timely solutions.

3. Why do We exist Deliver maximum value to the society by continuous Learning and Innovation. Aim to provide cutting edge, and cost effective software solutions .

5. WHAT WE DO ASP.NET Programming PHP Programming Web Designing

6. Content Writing Online Marketing Solutions Web Services

8. CRM Bottom-line: The use of information-enabled systems for enhancing individual customer relationships to ensure long-term customer loyalty and retention.

10. Add Your Title CRM ERP Document Manaement Project Management Activity Management

11. CRM AVATAR CRM Avatar Unlocking Business Value

13. About CRMAvatar CRMAvatar is a thought leader in CRM Applications CRMAvatar has created what has come to be one of the most powerful and dynamic hosted CRM solutions available in the market today. We are a rare breed in the market, practicing the true meaning of Customer Relationship Management (CRM) within the halls of all our offices.We take care of our customers, & that's why we have one of the highest customer retention.

14. FEATURES OF CRM AVATAR

15. Features Customer Service Project Management Contact Management Invoices &Payments Sales Management Mailing System

18. Why CRM Avatar Integrated E-MAIL Marketing Best Value- Low TCO Consumer Satisfaction Complete 360 Degree Solution Advanced Secruity Options Innovative R&D Team East to Use Interface

19. WHY ON DEMAND CRM B E C D A Automatic SoftwareUpgrades Add Users Rapidly Up &Running in Minutes No Software to install ,purchase and maintain Reduce IT Costs

25. Exceed constituent expectations with increased service levels Government CRM empowers public sector entities to build constituent-focused organizations Increase efficiency and productivity :

26. CRM FOR TRADE VISITORS As the starting point of the lead generation process is the Visitor, the CRM needs to be have the notion of Visitor and Visiting Company. A relationship needs to be build and maintained with Visiting Companies, Leads and Customers. LEADSExplorer is a: VCRM: Visiting Company Relationship Management for converting Visiting Companies into Leads. For building a relationship with any Visiting Company the visits are to be monitored and your communications towards the Visiting Company needs to be registered. Both are represented on one chart, as in most cases communications will induce visits. For any Visiting Company, possible contacts can be found using the provided Internet Data Mining tools. These contacts can be called, emailed or a letter can be send. LRM: Leads Relationship Management for converting Leads into Customers . Leads need to be nurtured by communicating with them into Qualified Prospects. CRM: Customer Relationship Management system. Once a lead has become a customer, the relationship needs to be maintained and further developed

27. There for a CRM should not solely have all the typical features and functions for following up upon leads and customers, but should also be capable of capturing the website visits as these are elementary ands important parts of lead generation and customer relation processes. Conclusion

28. E nterprise R esource P lanning Avatar

31. ERP Avatar - Definition “ Software solution that addresses the Enterprise needs, taking a process view of the overall organization to meet the goals, by tightly integrating all functions and under a common software platform”

33. Relevant Issues Expenditure Wireless Technologies Need Based Application Reduction In Implementation

37. DOCUMENT MANAGEMENT

38. Document Management is critical to your success. Whether you work in words, pictures, audio, video or scanned images,DMAvatar can manage any type of document or file in its native formatDocument Management is critical to your success. Whether you work in words, pictures, audio, video or scanned images,DMAvatar can manage any type of document or file in its native format The rich set of tools will allow your users to interact with DMAvatar in their daily routines. DMAvatar was designed to help them do their work more efficiently without forcing them to change their work methods. Our integrated enterprise document management system enables organizations to efficiently create,classify, secure, share, distribute and manage electronic files and paper-based documents in a highly scalable and open environment that is web based. 1 2 3 .

39. Maximized Security Minimized Downtime Disaster Recovery Increased Productivity

40. RETAIN& Archive Documents Customizable Dashboard Simple Web Interface Deliver Documents& Contents

41. ADVANTAGES OF DOCUMENT MANAGEMENT FOR CEO’S Digital Archiving Physical Space Centralized Location Additional Utilities Tools

42. ActivityManagement provides you with a total office management solution that simplifies scheduling, customer management, time management, and group communications. Your entire office saves time, eliminates mistakes and improves productivity. Automate your entire scheduling process * Schedule and share information for people, rooms, resources * Share customer information with multi-user Contact Manager * Eliminate scheduling mistakes * Use Automated reminders to save you time every day * Email Reminders for Appointment * Share and access via the web * Notes for every call,meeting and task * Task Management * Calendering

43. Great Flexibility Control& Secruity Instant Access To Information Increases Efficiency Instant Information Access Great Flexibility Control &Secruity Ease of Use Increases Efficiency

44. PROJECT MANAGEMENT

45. PMAvatar — the latest generation web based application for managing and tracking software development, IT, manufacturing, financial and many other types of projects. It is called "PMAvatar" for a good reason - it was specifically designed to make project management hassle free and straightforward. There are many options when it comes to project management software and all of them make your life easier. So what really sets PMAvatar apart from the rest? A No-Training-Course-Required Interface An intuitive and friendly interface that is set-up-and-going-in-two-hours easy to use!

46. Improves Team Productivity Reduces Paperwork Managing events which depend on each other in different ways - Being able to schedule the various members of the project team, including specific tasks for each member - The ability to predict and deal with uncertainties and emergency situations which may arise during the project - Making certain that tasks are finished on time and that new tasks are assigned

47. Reporting FEATURES Issue Mgt Request Mgt Dashboard Team Collaboration Support

48. Contact HGTechSolutions +919041420021 www.hgtechsolutions.com [email_address]