Document & Information Management, Security, Retention & Archiving Course is a complete program and will give you understanding, tools and templates to manage information according to laws and regulations. THIS TRAINING CONSISTS OF TWO WORKSHOPS: Workshop 1: Theory, Policy and Governance (Day 1 - Day 2) Workshop 2: Methods and Best Practices (Day 3 - Day 4) This training workshop can be taken as a full 4 day course, or as either a 2-Day course (Day 1 & 2) for Decision-makers, Directors, and Senior Officers responsible for the costs and risks of Information, or a 2-Day course (Day 3 & 4) for team leaders and staff with day to day, hands-on responsibility for managing information. Upon registration, you are required to complete a short questionnaire related to your expectation and other issues. Upon completing Day 1 & 2 (Theory, Policy and Governance), you will be able to: - Know what the costs and risks of badly managed Information are, and the benefits of well-managed information - Understand the basic theories of information security and retention - Ensure that your Information Governance is fit for purpose - Know why you keep information and when you should destroy it, legally and safely - Manage your organization’s archives - Ensure that paper and digital documents are managed to the same standards - Reduce and manage the flood of email and social media - Create Policies to guide your staff Who should attend: - CEOs, CFOs, CIOs, COOs & their PAs - Company Secretaries, Legal officers - Directors and Managers of regulated dept - Managers from regulated industries - Managers planning M&As, Divestments or business expansions - Staff preparing for promotion to these levels - Staff who need to influence or inform their Chief Officers at these levels Upon completing Day 3 & 4 (Methods and Best Practices), you will be able to: - Survey your information to identify what you have, what it is costing you, and what risks it carries - Assess the quality of your information processes and take steps to save time and money - Decide whether you need software to improve information management and configure that software - Train and monitor staff who are creating, filing, finding and using information to ensure best practice - Improve filing systems and labelling (metadata) to make life easier for all staff Who should attend: - Staff responsible for information, Records, Information Security or Retention - Staff from IT who design, configure or maintain systems for information users - Document Controllers, Administrative Officers, Archivists, Records Managers - Participants who attended Day 1 & 2 that wish to learn the methods for implementing the Policies Contact Kris at kris@360bsi.com to register today!

1. 1
YOUR INTERNATIONAL
COURSE FACILITATOR
Dr. David V. Bowen
MA, PhD, FRSC, MBCS, CChem, CITP, CEng
Managing Director
Audata Ltd
David Bowen has worked with computers since 1967
and with large volumes of information since 1972.
After 24 years in chemical and pharmaceutical
research and information management, he built two
digital archives for a major pharmaceutical company,
and led the project to create their archives and
archive management software.
Since 1998, he has been a Director of Audata Ltd. He
has completed strategic and practical projects for
clients in government, international tribunals, charity,
finance, insurance, and pharmaceuticals. These have
covered every aspect of information management
from paper archives through long-term digital
preservation and email management.
“Very well structured to cover vast area of
Records & Information Management,
Document Management & Archiving.”
- Suresh Kumar Methil, Controller - Legal
Documentation, Dubai Aluminium (DUBAL)
“Learnt new information on how to make
document management easy and time-saving.”
- Aysha Mubarak Salem Duhair, Senior Officer -
Document Controller, Dubai Electricity and Water
Authority
“I would like to thank the instructors for their
thorough review and materials presentation.”
- Mohammed M. Al-Ajmi, Division Head, Samba
Financial Group
“Trainer's experience in real world cases helped
a lot in explaining things and sharing best
practices.”
- Siti Shafini Yusof, Senior Engineer - Information
Management, Teknik Janakuasa Sdn Bhd
01 - 04 DECEMBER 2014
GRAND MILLENNIUM
KUALA LUMPUR
MALAYSIA
COURSE OVERVIEW
DOCUMENT &
INFORMATION MANAGEMENT,
SECURITY, RETENTION &
ARCHIVING
The Best Practices,
Laws & Regulations
Document & Information Management, Security, Retention & Archiving Course is a
complete program and will give you understanding, tools and templates to
manage information according to laws and regulations, in short, the best practice in
managing your organization's Document and Information Records.
Information is an essential asset for any organisation. Managed well, it increases
efficiency and quality and contributes directly to the bottom line. Information
managed badly is a risk.
THIS WORKSHOP CONSISTS OF TWO PARTS:
Part 1: Theory, Policy and Governance (Day 1 - Day 2)
Part 2: Methods and Best Practices (Day 3 - Day 4)
This training workshop can be taken as a full 4 day course, or as either a 2-Day
course (Day 1 & 2) for Decision-makers, Directors, and Senior Officers responsible for
the costs and risks of Information, or a 2-Day course (Day 3 & 4) for team leaders and
staff with day to day, hands-on responsibility for managing information.
Upon registration, you are required to complete a short questionnaire related to
your expectation and other issues.
Upon completing Day 1 & 2 (Theory, Policy and Governance), you will be able to:
Know what the costs and risks of badly managed Information are, and
the benefits of well-managed information
Understand the basic theories of information security and retention
Ensure that your Information Governance is fit for purpose
Know why you keep information and when you should destroy it, legally
and safely
Manage your organization’s archives
Ensure that paper and digital documents are managed to the same
standards
Reduce and manage the flood of email and social media
Create Policies to guide your staff
Upon completing Day 3 & 4 (Methods and Best Practices), you will be able to:
Survey your information to identify what you have, what it is costing you,
and what risks it carries
Assess the quality of your information processes and take steps to save
time and money
Decide whether you need software to improve information
management and configure that software
Train and monitor staff who are creating, filing, finding and using
information to ensure best practice
Improve filing systems and labelling (metadata) to make life easier for all
staff
SPE
SPECIAL TAKEAWAY
Drive Full of Course
A
Thu
Thumb Reference & Information
Ref
MANAGEMENT
SERIES
Tel: +6016 3326 360 Fax: +603 9205 7788 kris@360bsigroup.com

2. WHY THIS EVENT
This workshop will help you understand and
manage your information by combining the
appropriate security with appropriate sharing. It
will prepare you for the tidal wave of social
information, and enable you to master the flood
of email and other electronic information.
The correct and timely data will improve your
organisation’s financial performance & allow you
to take full advantage of new business
opportunities.
At the end of the workshop you will leave the
workshop with a new set of practical tools to
apply immediately to your daily work.
WHO SHOULD ATTEND
PART ONE: THEORY, POLICY & GOVERNANCE
CEOs, CFOs, CIOs, COOs & their PAs
Company Secretaries, Legal officers
Directors and Managers of regulated dept
Managers from regulated industries
Managers planning M&As, Divestments or
business expansions
Staff preparing for promotion to these levels
Staff who need to influence or inform their Chief
Officers at these levels
PART TWO: METHODS & BEST PRACTICES
Staff responsible for information, Records,
Information Security or Retention
Staff from IT who design, configure or maintain
systems for information users
Document Controllers, Administrative Officers,
Archivists, Records Managers
Participants who attended Day 1 & 2 that wish to
learn the methods for implementing the Policies
2
COURSE SCHEDULE
8.00
8.30
10.00 - 10.15
12.00 - 13.00
14.30 - 14.45
16.00
Registration & Coffee/Tea
Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day
COURSE
CONTENT
PART ONE: THEORY, POLICY & GOVERNANCE
DAY1 INFORMATION MANAGEMENT
What sorts of Information do we create? Why? What is its
value?
Why keep information? Why destroy it?
A little History – Theory, Knowledge
Information Security theory; Information quality Theory
Return on Investment, costs and benefits of Information
Management
Keeping information for 5, 25 or 50 years, or more; the issues
DAY2 INFORMATION GOVERNANCE
Governance – structures that will work for your organisation
Policies and Procedures;Law and Regulations
Projects and Processes
Decisions
Benefits of software, and approaches to getting value from
software
Archives and backups - avoiding common mistakes
PART TWO: METHODS & BEST PRACTICES
DAY3 IMPLEMENTING POLICIES
Data, Information, Documents, Records, Knowledge: how are
these created, used, labelled (metadata)?
How can we keep, protect and use these types of Information?
How can we decide when to destroy them and then actually
destroy them, legally and safely? (Practical Security and
Practical Retention)
Guides; How do we train, mentor and monitor staff?
DAY4 CLASSIFICATION
Classification, File Plans, Project files, Case files (ways of
collecting and arranging documents)
What software might help?
Digital preservation methods
Searching
Risk
Quality
Surveys (audits)
This training workshop is relevant to oil and gas, energy, engineering, chemicals and
pharmaceuticals, banking, finance and insurance, retail & government. Examples from
many different business sectors will be used throughout the course. Individual coaching
sessions, offered each day, will allow for more specific questions to be answered.

3. REGISTRATION FORM
Fax: +603 9205 7788
Tel: +603 9205 7772
Mobile: +6016 3326 360
Email: kris@360bsigroup.com
IN-HOUSE TRAINING
360 BSI is passionate about providing strategic technical
programs and high potential training solutions across the
region to build personal competencies and organizational
capability.
You will receive practical training from a professionally
qualified educator with over twenty years of teaching and
training experience.
Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.
OTHER PUBLIC COURSES
IT Governance & Leadership
Root Cause Analysis (RCA)
Serious Incident Prevention
Effective Business Writing
Managing Stress for Workplace Effectiveness
Business Continuity Planning & Disaster Recovery
Powerful Communication & Presentation Skills
Hotel Contact Details:
For Room Reservation, contact us for 360BSI corporate rates.
Grand Millennium Kuala Lumpur
160 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
Tel: +60 3 2117 4899 Fax: +60 3 2142 1441
General Information:
1
2
3
Registrations close ONE (1) week before the training dates.
The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual
4
5
Cancellations/Substitutions
Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.
Thank you for your registration!
DOCUMENT &
INFORMATION
MANAGEMENT,
SECURITY,
RETENTION &
ARCHIVING
01 - 04 DECEMBER 2014
GRAND MILLENNIUM
KUALA LUMPUR
MALAYSIA
DELEGATES
Name
:
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Job Title
Email
Mobile
:
:
:
:
Name
:
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Email
Mobile
:
:
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:
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1
2
3
AUTHORIZATION
(This form is invalid without a signature)
Name :
Job Title :
Email :
Tel : ( )
Organization :
Address :
Signature : Date: / /
FEES PAYMENT DETAILS
Payment is required within 5 days upon receipt of
the invoice.
(please tick as appropriate)
Bank transfer:
360 BSI (M) Sdn Bhd
HSBC Bank Malaysia Berhad
Bukit Bintang Branch, Kuala Lumpur, Malaysia
Account No: 203-371059-725
Swift No: HBMBMYKL
TRAINING WORKSHOP 1: 01 - 02 DEC 2014 KUALA LUMPUR
TRAINING WORKSHOP 2: 03 - 04 DEC 2014 KUALA LUMPUR
TRAINING WORKSHOP 1 & 2: 01 - 04 DEC 2014 KUALA LUMPUR
USD 1,995 to attend one of the workshops (2 days)
USD 3,395 to attend both workshops (4 days)
15% discount - Special for Group of 3 delegates
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.
* Save up to 50% for In-house Training program All payments must be received prior to the event date
© 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. www.360bsi.com 3

4. 360 BSI Training Calendar 2014-2015
(Click on Blue Links for the PDF brochures)
Event Code Type COURSE TITLE TRAINING DATES VENUE
SV-IT-DUB-12 IT IT Governance & Leadership 17 - 20 Nov 2014 Dubai
KK-MN-DUB-101/102 IT Document & Information Management,
Security, Retention & Archiving
24 - 27 Nov 2014 Dubai
KK-MN-KL-103/104 IT Document & Information Management,
Security, Retention & Archiving
01 - 04 Dec 2014 Kuala Lumpur
KK-TE-KL-37 General Effective Technical Report Writing 14 - 15 Jan 2015 Kuala Lumpur
KK-TE-JAK-38 General Effective Technical Report Writing 19 - 20 Jan 2015 Jakarta
KK-MN-BAH-105/106 IT Document & Information Management,
Security, Retention & Archiving
18 - 21 Jan 2015 Bahrain
SV-SS-BAH-88 Safety BBS: Safety & Leadership 18 - 20 Jan 2015 Bahrain
SV-SS-BAH-89 Safety Root Cause Analysis 21 - 22 Jan 2015 Bahrain
KK-TE-DUB-36 General Effective Technical Report Writing 22 - 23 Feb 2015 Dubai
KK-MN-DUB-107/108 IT Document & Information Management,
Security, Retention & Archiving
23 - 26 Feb 2015 Dubai
SV-SS-DUB-90 Safety BBS: Safety & Leadership 22 - 24 Feb 2015 Dubai
SV-SS-DUB-91 Safety Root Cause Analysis 25 - 26 Feb 2015 Dubai
SV-SS-DOH-92 Safety BBS: Safety & Leadership 01 - 03 Mar 2015 Doha
SV-SS-DOH-93 Safety Root Cause Analysis 04 - 05 Mar 2015 Doha
KK-MN-JAK-109/110 IT Document & Information Management,
Security, Retention & Archiving
02 - 05 Mar 2015 Jakarta
KK-MN-JAK-117/118 General Negotiating Sales Success & Customer Loyalty 16 - 19 Mar 2015 Jakarta
KK-MN-JAK-119/120 General Effective Communication & Presentation Skills &
Report Writing
16 - 19 Mar 2015 Jakarta
KK-MN-DUB-121/122 General Negotiating Sales Success & Customer Loyalty 22 - 25 Mar 2015 Dubai
KK-MN-DUB-123/124 General Effective Communication & Presentation Skills &
Report Writing
22 - 25 Mar 2015 Dubai
KK-MN-SIN-93/94 IT Document & Information Management,
Security, Retention & Archiving
06 - 09 April 2015 Singapore
SV-IT-DUB-16 IT Business Continuity, Disaster Recovery Planning
& Leadership
Dates to be confirmed Dubai
KK-MN-KL-87 General Powerful Business Communication &
Presentation Skills
Dates to be confirmed Kuala Lumpur
KK-MN-DUB-98 General Powerful Business Communication &
Presentation Skills
Dates to be confirmed Doha
SV-MN-DUB-105 HR Preventing Workplace Bullying Dates to be confirmed Dubai
Contact Kris at kris@360bsi.com to register or for further details. Tel: +60 16 3326 360