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SERIOUS
INCIDENT
PREVENTION™
Addressing Process Safety
Through Behavioral
Technology

16 - 17 APRIL 2014
RADISSON BLU HOTEL
MUSCAT
OMAN

SAFETY
SERIES

COURSE OVERVIEW

YOUR INTERNATIONAL
COURSE FACILITATOR

SM

WHAT IS SERIOUS INCIDENT PREVENTION ?
SM

Serious Incident Prevention (SIP) provides critical training designed to reduce
catastrophic events. Fatalities, tragic illnesses & injuries, and disastrous incidents
continue to occur at an unchanged rate over the decades despite improvements in
processes and safety interventions. In other words, while your company may be
observing a decline in worker injuries, the company may still be at significant risk for a
SM
larger disaster. SIP training aims to diminish that risk.
Responsible companies are committed to preventing incidents, whether large or
small. First and foremost, the welfare of the workers is critically important, and no
amount of PPE or conventional training is likely to protect the worker from a serious
incident. In addition, serious incidents are exceptionally costly to the company’s
finances because of the significant destruction of resources, lawsuits, and rebuilding.
Even further, a catastrophic loss can seriously impact a company’s reputation and
standing in the community. In the fast-paced, dynamic, and technological workplace
of the 21st century, Serious Incident Prevention skills should be considered
fundamental to a company’s processes.

BENEFITS OF ATTENDING
Participants will learn how to:
• Identify risks and work practices critical to addressing those risks
• Measure and track those work practices
• Encourage conversations around those critical work practices
• Identify improvement targets and creates action plans
• Include an effective Process Safety Leadership
• Develop a Team that involves representative engineers, management,
operators, and maintenance

Latest TESTIMONIALS
“Best workshop I have ever been to. I h
ever b n to. have been struggling for a while as
“Best workshop h
B t
k h p
r
to how I could engage in our safety program in a meaningful way. You
t h
ld
i
f t
have given me the keys.”
“This is exactly what we needed. And it comes at a great time in the
development of our safety program”
“You not only taught us what to say, but how to say it so that our
employees will listen.”

Dr. Daniel J. Moran
Ph.D, BCBA-D

Senior Vice-President
QualitySafetyEdge
Dr. Moran has been applying the behavioral sciences to
improve the work settings & environments for individuals
for over 20 years. He began his career as an electrician and
commercial roofer, and was promoted to several leadership
positions in service delivery organizations.
Dr. Moran was also a university professor for 10 year before
embarking on a career aimed to improve quality,
performance, and safety in major companies. His first
safety consulting endeavor was given the Psychologically
Healthy Workplace Award by the American Psychological
Association. He has installed successful BBS processes in
many industrial settings, including companies that have
high turnover rates due to migrating workers. Dr. Moran
has established safety processes in paper mills, oil fields,
manufacturing plants, power plants, and hospitals.
Daniel has published several books and articles about
changing behavior, and his next publication, Building
Safety Commitment, will be available in April 2013. He has
given keynote addresses and invited presentations to the
OSHA Oil & Gas Conference, the Behavior Safety Now
conference, and the American Society of Safety Engineers
Leadership Conference.
Dr. Moran not only trains frontline workers, but also
performs executive coaching for CEOs and supervisors. He
has held numerous elected positions in the field of
behavioral science. In addition, he has appeared on-screen
talent for several television shows on the Discovery
Channel, Animal Planet, The Learning Channel, and the
Oprah Winfrey Network.
Professional Qualifications:
• Ph.D. Psychology, Hofstra University
• Board Certified Behavior Analyst
• Licensed Clinical Psychologist
• Member of American Society of Safety Engineers (ASSE)
• Member of Organizational Behavior Management
Network

“The time just flew. All of our leaders should go through this workshop.”

Tel: +6016 3326 360

Fax: +603 9205 7788

kris@360bsigroup.com

1
COURSE
CONTENT
DAY1 What is Serious Incident PreventionSM ?
Participants learn basic information about the definition and
importance of Serious Incident Prevention.
- What is a serious incident?
- Perspectives on Serious Incident Prevention
- Historical changes in Serious Incident Prevention

How to assess for Serious Incidents
Participants will begin to develop skills for evaluating major variables in
SIP.
- How to identify situations leading to serious injury
- Setting priorities in dynamic workplaces
- Assessment tools: what to use and how to use them
- What are the worksite’s characteristics that contribute to serious
incidents
- Best metrics to use to drive and sustain SIP efforts

WHY THIS EVENT
This interactive course will also provide you with
new skills critical to the management of safety
and other business activities such as quality and
productivity.
The combination of interactive presentations,
hands-on exercises and open discussion groups
along with real case studies, ensures you will
obtain maximum value from attending.
After attending this workshop, you will leave
fully armed with the knowledge needed to be a
successful safety leader in your organization.

Conventional Safety Processes vs Serious Incident
Prevention
Participants will discuss the pros and cons of the conventional safety
approach when it comes to severe injuries and incidents.
- Does the Heinrich Pyramid apply to serious injuries?
- The overemphasis of governmental safety data
- The misappropriation of lagging measure
- Debunking other misapplications of traditional safety concepts to SIP
- Best metrics to use to drive and sustain SIP efforts

Integrating SIP into Traditional Safety & Health concepts
Participants will learn how to weave Serious Incident Prevention
principles into the established safety processes.
- Preparing a Commitment-Based Culture
- Realistically assessing risk factors
- Understanding Hazard control
- Building Safety Commitment for the worker
- Creating a framework for commitment to new and traditional S&H
processes

Accelerating Management Commitment & Leadership
Participants will learn methods for attaining and maintaining solid
leadership practices.
- Clarifying goals and objectives
- Developing Commitment-Based Leadership® Plans
- Utilizing organizational behavior management principles

Involving Front-line Workers

“Preventing process accidents
requires vigilance. The passing of
time without a process accident
is not necessarily an indication
that all is well and may contribute
to a dangerous and growing sense
of complacency.”
- The B.P. U.S. Refineries Independent
Safety Review Panel, January 2007

Participants will understand effective motivational and integration skills
in order to improve employee engagement.
- Bringing forth the six steps to improved employee engagement
- Building teams… strong teams!

2
COURSE
CONTENT
DAY2 Understanding Risks
Participants will understand how to assess, codify, and report hazardous
situations and events.
- Discriminating external world versus internal world risks
- Discussing the behavioral dimensions of risk
- Finding inherent risks in the external environment
- Implementing process-based safety assessment

WHO SHOULD ATTEND
Vice Presidents, Directors, General Managers
Safety Managers, Supervisors and Engineers
HSE Professionals and Safety Auditors
Site/Plant/Factory/Operations Managers
Maintenance Engineers and Managers
Facilities Management & Training Managers

Identifying Critical Work for Controlling the Risks
Participants will learn to identify and execute the appropriate preventative
actions for industrial concerns.
- Classifying work risks
- Developing inspection procedures
- Sustaining the assessment/ intervention cycle
- Becoming more incisive to red flags for risk

Establishing Performance Standards
Identify the principles of proper job execution and understand the
development of maintaining solid, benchmark levels of action.
- Enhancing & developing corporate values
- Breaking down corporate values into divisional goals & worker objectives
- Establishing Key Performance Indicators
- How to utilize performance management for teams and individuals

Maintaining Feedback Systems
Acquire skills in having effective conversations with front-line workers and
coworkers.
- Understanding the powerful value of feedback
- The five steps to giving effective feedback
- Creating accountability
- Linking systematic approaches to feedback for particular environments

Reinforcing and Implementing Corrective Action
Participants will conceptualize the use of consequences in order to
increase or decrease certain actions related to serious incidents.
- How to incorporate a Values-Based Safety Process™ into a Serious
SM
Incident Prevention Process
- Understanding reinforcement and other consequential events that
change the likelihood of behavior for Reducing risky actions, Improving
safe actions, Maintaining process-based safety & Adhering to industrial
health and hygiene practices

Improving and Updating the Process
SM

Participants will learn about project evaluation as it relates to SIP .
- Reviewing achievements and setting higher goals
- Reinventing the SIP process in order to have a broad impact on dynamic
work environments
- Evaluating accountability as goals and objectives change
- Adhering to safe processes when new safety and productivity variables
are introduced to the work stream.
- Maintaining the entire SIP system for the long-term.

COURSE SCHEDULE
8.00
8.30
10.30 - 11.00
12.30 - 13.30
15.00 - 15.30
16.30

Registration & Coffee/Tea
Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day

3
SERIOUS
INCIDENT
PREVENTION ™

REGISTRATION FORM

Addressing Process
Safety Through
Behavioral Technology

Fax: +603 9205 7788
Tel: +603 9205 7772
Mobile: +6016 3326 360

16 - 17 APRIL 2014
RADISSON BLU HOTEL
MUSCAT
OMAN

Email: kris@360bsigroup.com

DELEGATES
1

Name

IN-HOUSE TRAINING
360 BSI is passionate about providing strategic safety
programs and high potential training solutions across the
region to build personal competencies and organizational
capability.

:

Name on tag :
Job Title :
Email
Mobile
2

:

Name

You will receive practical training from a professionally
qualified educator with over twenty years of teaching and
training experience.

:

:

Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.

Name on tag :

OTHER RELATED PUBLIC COURSES

Job Title :
Email

3

:

Mobile

:

Name

Job Safety & Risk Assessment
Emergency Response Management
Root Cause Analysis
Emergency Dispatch & Control Center Operations
Fire Prevention and Hazard Analysis
Behavioral Based Safety & Leadership
Visible Safety Leadership

:

Name on tag :
Job Title :
Email
Mobile

Hotel Contact Details:

:
:

For Room Reservation, contact for 360 BSI corporate rates.
Telephone: +968 2448 7777
Radisson Blu Hotel, Muscat
Al Khuwair, Way No.209, P.O. Box 939, P.C. 133
Muscat, Sultanate of Oman.

AUTHORIZATION

(This form is invalid without a signature)
Name
Job Title

:

Email

:

Tel :

(

General Information:

:

1
2
3
4
5

)

Cancellations/Substitutions

Organization :

Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.

Address :

Signature :

FEES

Registrations close ONE (1) week before the training dates.
The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual

Date:

/

/

(please tick as appropriate)

Thank you for your registration!

PAYMENT DETAILS

MUSCAT, OMAN: 16 - 17 APRIL 2014

Payment is required within 5 days upon receipt of
the invoice.

USD 1,995 per delegate
USD 5,400 - Special for Group of 3
USD 8,500 - Special for Group of 5

Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E

The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.

Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001

* Save up to 50% for In-house Training program

All payments must be received prior to the event date

©

360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.

4

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Serious Incident Prevention ™ 16 - 17 April 2014 Muscat, Oman

  • 1. SERIOUS INCIDENT PREVENTION™ Addressing Process Safety Through Behavioral Technology 16 - 17 APRIL 2014 RADISSON BLU HOTEL MUSCAT OMAN SAFETY SERIES COURSE OVERVIEW YOUR INTERNATIONAL COURSE FACILITATOR SM WHAT IS SERIOUS INCIDENT PREVENTION ? SM Serious Incident Prevention (SIP) provides critical training designed to reduce catastrophic events. Fatalities, tragic illnesses & injuries, and disastrous incidents continue to occur at an unchanged rate over the decades despite improvements in processes and safety interventions. In other words, while your company may be observing a decline in worker injuries, the company may still be at significant risk for a SM larger disaster. SIP training aims to diminish that risk. Responsible companies are committed to preventing incidents, whether large or small. First and foremost, the welfare of the workers is critically important, and no amount of PPE or conventional training is likely to protect the worker from a serious incident. In addition, serious incidents are exceptionally costly to the company’s finances because of the significant destruction of resources, lawsuits, and rebuilding. Even further, a catastrophic loss can seriously impact a company’s reputation and standing in the community. In the fast-paced, dynamic, and technological workplace of the 21st century, Serious Incident Prevention skills should be considered fundamental to a company’s processes. BENEFITS OF ATTENDING Participants will learn how to: • Identify risks and work practices critical to addressing those risks • Measure and track those work practices • Encourage conversations around those critical work practices • Identify improvement targets and creates action plans • Include an effective Process Safety Leadership • Develop a Team that involves representative engineers, management, operators, and maintenance Latest TESTIMONIALS “Best workshop I have ever been to. I h ever b n to. have been struggling for a while as “Best workshop h B t k h p r to how I could engage in our safety program in a meaningful way. You t h ld i f t have given me the keys.” “This is exactly what we needed. And it comes at a great time in the development of our safety program” “You not only taught us what to say, but how to say it so that our employees will listen.” Dr. Daniel J. Moran Ph.D, BCBA-D Senior Vice-President QualitySafetyEdge Dr. Moran has been applying the behavioral sciences to improve the work settings & environments for individuals for over 20 years. He began his career as an electrician and commercial roofer, and was promoted to several leadership positions in service delivery organizations. Dr. Moran was also a university professor for 10 year before embarking on a career aimed to improve quality, performance, and safety in major companies. His first safety consulting endeavor was given the Psychologically Healthy Workplace Award by the American Psychological Association. He has installed successful BBS processes in many industrial settings, including companies that have high turnover rates due to migrating workers. Dr. Moran has established safety processes in paper mills, oil fields, manufacturing plants, power plants, and hospitals. Daniel has published several books and articles about changing behavior, and his next publication, Building Safety Commitment, will be available in April 2013. He has given keynote addresses and invited presentations to the OSHA Oil & Gas Conference, the Behavior Safety Now conference, and the American Society of Safety Engineers Leadership Conference. Dr. Moran not only trains frontline workers, but also performs executive coaching for CEOs and supervisors. He has held numerous elected positions in the field of behavioral science. In addition, he has appeared on-screen talent for several television shows on the Discovery Channel, Animal Planet, The Learning Channel, and the Oprah Winfrey Network. Professional Qualifications: • Ph.D. Psychology, Hofstra University • Board Certified Behavior Analyst • Licensed Clinical Psychologist • Member of American Society of Safety Engineers (ASSE) • Member of Organizational Behavior Management Network “The time just flew. All of our leaders should go through this workshop.” Tel: +6016 3326 360 Fax: +603 9205 7788 kris@360bsigroup.com 1
  • 2. COURSE CONTENT DAY1 What is Serious Incident PreventionSM ? Participants learn basic information about the definition and importance of Serious Incident Prevention. - What is a serious incident? - Perspectives on Serious Incident Prevention - Historical changes in Serious Incident Prevention How to assess for Serious Incidents Participants will begin to develop skills for evaluating major variables in SIP. - How to identify situations leading to serious injury - Setting priorities in dynamic workplaces - Assessment tools: what to use and how to use them - What are the worksite’s characteristics that contribute to serious incidents - Best metrics to use to drive and sustain SIP efforts WHY THIS EVENT This interactive course will also provide you with new skills critical to the management of safety and other business activities such as quality and productivity. The combination of interactive presentations, hands-on exercises and open discussion groups along with real case studies, ensures you will obtain maximum value from attending. After attending this workshop, you will leave fully armed with the knowledge needed to be a successful safety leader in your organization. Conventional Safety Processes vs Serious Incident Prevention Participants will discuss the pros and cons of the conventional safety approach when it comes to severe injuries and incidents. - Does the Heinrich Pyramid apply to serious injuries? - The overemphasis of governmental safety data - The misappropriation of lagging measure - Debunking other misapplications of traditional safety concepts to SIP - Best metrics to use to drive and sustain SIP efforts Integrating SIP into Traditional Safety & Health concepts Participants will learn how to weave Serious Incident Prevention principles into the established safety processes. - Preparing a Commitment-Based Culture - Realistically assessing risk factors - Understanding Hazard control - Building Safety Commitment for the worker - Creating a framework for commitment to new and traditional S&H processes Accelerating Management Commitment & Leadership Participants will learn methods for attaining and maintaining solid leadership practices. - Clarifying goals and objectives - Developing Commitment-Based Leadership® Plans - Utilizing organizational behavior management principles Involving Front-line Workers “Preventing process accidents requires vigilance. The passing of time without a process accident is not necessarily an indication that all is well and may contribute to a dangerous and growing sense of complacency.” - The B.P. U.S. Refineries Independent Safety Review Panel, January 2007 Participants will understand effective motivational and integration skills in order to improve employee engagement. - Bringing forth the six steps to improved employee engagement - Building teams… strong teams! 2
  • 3. COURSE CONTENT DAY2 Understanding Risks Participants will understand how to assess, codify, and report hazardous situations and events. - Discriminating external world versus internal world risks - Discussing the behavioral dimensions of risk - Finding inherent risks in the external environment - Implementing process-based safety assessment WHO SHOULD ATTEND Vice Presidents, Directors, General Managers Safety Managers, Supervisors and Engineers HSE Professionals and Safety Auditors Site/Plant/Factory/Operations Managers Maintenance Engineers and Managers Facilities Management & Training Managers Identifying Critical Work for Controlling the Risks Participants will learn to identify and execute the appropriate preventative actions for industrial concerns. - Classifying work risks - Developing inspection procedures - Sustaining the assessment/ intervention cycle - Becoming more incisive to red flags for risk Establishing Performance Standards Identify the principles of proper job execution and understand the development of maintaining solid, benchmark levels of action. - Enhancing & developing corporate values - Breaking down corporate values into divisional goals & worker objectives - Establishing Key Performance Indicators - How to utilize performance management for teams and individuals Maintaining Feedback Systems Acquire skills in having effective conversations with front-line workers and coworkers. - Understanding the powerful value of feedback - The five steps to giving effective feedback - Creating accountability - Linking systematic approaches to feedback for particular environments Reinforcing and Implementing Corrective Action Participants will conceptualize the use of consequences in order to increase or decrease certain actions related to serious incidents. - How to incorporate a Values-Based Safety Process™ into a Serious SM Incident Prevention Process - Understanding reinforcement and other consequential events that change the likelihood of behavior for Reducing risky actions, Improving safe actions, Maintaining process-based safety & Adhering to industrial health and hygiene practices Improving and Updating the Process SM Participants will learn about project evaluation as it relates to SIP . - Reviewing achievements and setting higher goals - Reinventing the SIP process in order to have a broad impact on dynamic work environments - Evaluating accountability as goals and objectives change - Adhering to safe processes when new safety and productivity variables are introduced to the work stream. - Maintaining the entire SIP system for the long-term. COURSE SCHEDULE 8.00 8.30 10.30 - 11.00 12.30 - 13.30 15.00 - 15.30 16.30 Registration & Coffee/Tea Workshop commences Morning coffee/tea Lunch Afternoon coffee/tea End of day 3
  • 4. SERIOUS INCIDENT PREVENTION ™ REGISTRATION FORM Addressing Process Safety Through Behavioral Technology Fax: +603 9205 7788 Tel: +603 9205 7772 Mobile: +6016 3326 360 16 - 17 APRIL 2014 RADISSON BLU HOTEL MUSCAT OMAN Email: kris@360bsigroup.com DELEGATES 1 Name IN-HOUSE TRAINING 360 BSI is passionate about providing strategic safety programs and high potential training solutions across the region to build personal competencies and organizational capability. : Name on tag : Job Title : Email Mobile 2 : Name You will receive practical training from a professionally qualified educator with over twenty years of teaching and training experience. : : Please feel free to mix-and-match topics from the areas listed below to get the right training content for your staff. Other topics may be available upon request. Name on tag : OTHER RELATED PUBLIC COURSES Job Title : Email 3 : Mobile : Name Job Safety & Risk Assessment Emergency Response Management Root Cause Analysis Emergency Dispatch & Control Center Operations Fire Prevention and Hazard Analysis Behavioral Based Safety & Leadership Visible Safety Leadership : Name on tag : Job Title : Email Mobile Hotel Contact Details: : : For Room Reservation, contact for 360 BSI corporate rates. Telephone: +968 2448 7777 Radisson Blu Hotel, Muscat Al Khuwair, Way No.209, P.O. Box 939, P.C. 133 Muscat, Sultanate of Oman. AUTHORIZATION (This form is invalid without a signature) Name Job Title : Email : Tel : ( General Information: : 1 2 3 4 5 ) Cancellations/Substitutions Organization : Substitutions are welcome at any time. Please notify us at least 2 working days prior to the event. All cancellations will carry a 10% cancellation fee, once a registration form is received. All cancellations must be in writing by fax or email at least 2 weeks before the event date. Cancellations with less than 2 weeks prior to the event date carry a 100% liability. However, course materials will still be couriered to you. Address : Signature : FEES Registrations close ONE (1) week before the training dates. The fees cover lunch, tea breaks, materials and certificate. Official confirmation will be sent, once registration has been received. Participants will need to arrange their own accommodation. Attire: Smart Casual Date: / / (please tick as appropriate) Thank you for your registration! PAYMENT DETAILS MUSCAT, OMAN: 16 - 17 APRIL 2014 Payment is required within 5 days upon receipt of the invoice. USD 1,995 per delegate USD 5,400 - Special for Group of 3 USD 8,500 - Special for Group of 5 Bank transfer: 360 BSI MIDDLE EAST LIMITED Abu Dhabi Commercial Bank Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable the client has to ensure that the taxes are paid on top of the investment fee paid for the course. Compliance with the local tax laws is the responsibility of the client. Account No: 10065721319001 Swift No: ADCBAEAAXXX IBAN No: AE780030010065721319001 * Save up to 50% for In-house Training program All payments must be received prior to the event date © 360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia. 4