3. @akumar Yahoo Small Business
Amit Kumar VP & Head,Yahoo Small Business
Founder/CEO, Lexity (acq.Yahoo)
VP Product, Dapper (acq.Yahoo)
Director Product,Yahoo Web Search
7. @akumar Yahoo Small Business
small < $100k GMV
midsize $100k - $1mil GMV
enterprise $1mil+ GMV
8. @akumar Yahoo Small Business
Distribution
app
marketplaces
web design
firms
online
advertising
ad agencies
bundling
with apps
viral adoption
enterprise
sales
9. @akumar Yahoo Small Business
app
marketplaces
web design
firms
online
advertising
ad agencies
bundling
with apps
viral adoption
enterprise
sales
12. @akumar Yahoo Small Business
web design
firms
bundling
with apps
viral adoption
13. @akumar Yahoo Small Business
web design
firms
ad agencies
bundling
with apps
viral adoption
14. @akumar Yahoo Small Business
web design
firms
online
advertising
ad agencies
bundling
with apps
viral adoption
15. @akumar Yahoo Small Business
web design
firms
online
advertising
ad agencies
bundling
with apps
viral adoption
enterprise
sales
16. @akumar Yahoo Small Business
app
marketplaces
web design
firms
online
advertising
ad agencies
bundling
with apps
viral adoption
enterprise
sales
17. @akumar Yahoo Small Business
self-hosted cloud-hosted marketplace
small ✓ ✓
midsize ✓ ✓
enterprise ✓ ✓
Magento Shopify,
Yahoo Stores Etsy,
Bonanza
18. @akumar Yahoo Small Business
self-hosted cloud-hosted marketplace
support/
prof. services
add-on
features
app
rev-share
transaction
rev-share
listing
fees
monthly
fees
Revenue Model
19. @akumar Yahoo Small Business
app
marketplaces
Shopify,
Yahoo Stores
Intuit,
SalesForce
20. @akumar Yahoo Small Business
app
marketplaces
✓ Strategic importance to platform
✓ Technical integration costs
✓ Tactical focus & resources
21. @akumar Yahoo Small Business
app
marketplaces
Traffic Drivers
• Ratings & Reviews
• Forum Boards
• Support Upsell
• Sales Upsell
• BD-driven Integrations
!
• Marketing Promotions
• Control Panel
• Marketplace
• Newsletters
• Order flow
22. @akumar Yahoo Small Business
app
marketplaces
Case Study: Yahoo Small Business
• Web Hosting, Ecommerce, Local Businesses
• Well over 1 mil subscriptions - credit cards on file
• ‘Commerce Central’ - App Marketplace (via Lexity)
• Heavy focus on promotion of Partner Apps
• Simple/trivial integration - once for all product families
23. @akumar Yahoo Small Business
•Reach me at @akumar
•http://smallbusiness.yahoo.com
•Get on Commerce Central now!