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AAyuja © 2013
Disclaimer: This presentation and the information provided here is indicative in nature and
should not be treated as views of the organization.
7 Types of ‘Must Have’ Inside Sales Tools
Visit us at www.aayuja.comVisit us at www.aayuja.com
Meet Goals, Beat Competition, Exceed Expectations
*Via Talkdesk*Via Talkdesk
AAyuja Internal and Confidential © 2012
Power Dialer
Sales reps can upload or compile lists of
leads and prospects, click “start” and the
power dialer will automatically call
contacts on the list until someone
answers. This process will allow your
inside sales team to contact more leads,
faster.
1
Using a power dialer will allow your inside sales team to
automate the outbound calling process.
Business Tools Integration
In order to be effective, your inside sales
team must know the entire history of the
caller.
As an example consider an automatic
caller information screen pop that works
any time a caller is being connected to an
inside sales rep
2
Web-To-Lead Capture
The quicker your inside sales team can
respond to a lead who shows interest on
your website, the better
3
AAyuja Internal and Confidential © 2012
Local Outbound Caller Id
Customizing your outbound caller ID so
that a local number is displayed to your
contact when you call increases
connection rates and increases the
probability that contacts will return your
call if you leave a voicemail.
4
Your leads and prospects will always think they are
receiving a call (and calling) a local company, no matter
where your agent is calling them from.
AAyuja Internal and Confidential © 2012
Automated Email Notifications
When your inside sales team is busy they
may forget to continually check your
CRM for new voicemails and missed calls.
It would be a good idea to utilize a tool
to send emails when: a call is missed, a
voicemail is received, etc.
5
This process will help keep your team on track, no matter
how busy they are.
AAyuja Internal and Confidential © 2012
Agent Metrics
Sales reps who track their own metrics,
efforts and progress are more effective
and successful.
6
AAyuja Internal and Confidential © 2012
Call Recording And Monitoring
Call monitoring and recording will
expedite the training process and help
you ensure that your team is performing
at their best.
7
Keeping track of your entire inside sales team is
amazingly simple with call monitoring and recording.
http://www.aayuja.com/resources/blogs/
We act as growth partner to fast growing technology
companies. Our array of inside sales and marketing services
help them augment their businesses in the most profitable
manner.
For Technology Sales And Marketing Resources
Visit Our Blog
For free eBooks and more visit
http://www.aayuja.com/resources/resourceslibrary/
http://www.aayuja.com/resources/blogs/
We act as growth partner to fast growing technology
companies. Our array of inside sales and marketing services
help them augment their businesses in the most profitable
manner.
For Technology Sales And Marketing Resources
Visit Our Blog
For free eBooks and more visit
http://www.aayuja.com/resources/resourceslibrary/

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7 Types of ‘Must Have’ Inside Sales Tools

  • 1. AAyuja © 2013 Disclaimer: This presentation and the information provided here is indicative in nature and should not be treated as views of the organization. 7 Types of ‘Must Have’ Inside Sales Tools Visit us at www.aayuja.comVisit us at www.aayuja.com Meet Goals, Beat Competition, Exceed Expectations *Via Talkdesk*Via Talkdesk
  • 2. AAyuja Internal and Confidential © 2012 Power Dialer Sales reps can upload or compile lists of leads and prospects, click “start” and the power dialer will automatically call contacts on the list until someone answers. This process will allow your inside sales team to contact more leads, faster. 1 Using a power dialer will allow your inside sales team to automate the outbound calling process.
  • 3. Business Tools Integration In order to be effective, your inside sales team must know the entire history of the caller. As an example consider an automatic caller information screen pop that works any time a caller is being connected to an inside sales rep 2
  • 4. Web-To-Lead Capture The quicker your inside sales team can respond to a lead who shows interest on your website, the better 3
  • 5. AAyuja Internal and Confidential © 2012 Local Outbound Caller Id Customizing your outbound caller ID so that a local number is displayed to your contact when you call increases connection rates and increases the probability that contacts will return your call if you leave a voicemail. 4 Your leads and prospects will always think they are receiving a call (and calling) a local company, no matter where your agent is calling them from.
  • 6. AAyuja Internal and Confidential © 2012 Automated Email Notifications When your inside sales team is busy they may forget to continually check your CRM for new voicemails and missed calls. It would be a good idea to utilize a tool to send emails when: a call is missed, a voicemail is received, etc. 5 This process will help keep your team on track, no matter how busy they are.
  • 7. AAyuja Internal and Confidential © 2012 Agent Metrics Sales reps who track their own metrics, efforts and progress are more effective and successful. 6
  • 8. AAyuja Internal and Confidential © 2012 Call Recording And Monitoring Call monitoring and recording will expedite the training process and help you ensure that your team is performing at their best. 7 Keeping track of your entire inside sales team is amazingly simple with call monitoring and recording.
  • 9. http://www.aayuja.com/resources/blogs/ We act as growth partner to fast growing technology companies. Our array of inside sales and marketing services help them augment their businesses in the most profitable manner. For Technology Sales And Marketing Resources Visit Our Blog For free eBooks and more visit http://www.aayuja.com/resources/resourceslibrary/
  • 10. http://www.aayuja.com/resources/blogs/ We act as growth partner to fast growing technology companies. Our array of inside sales and marketing services help them augment their businesses in the most profitable manner. For Technology Sales And Marketing Resources Visit Our Blog For free eBooks and more visit http://www.aayuja.com/resources/resourceslibrary/