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CORPORATE PRESENTATION




                                            Casp 37, 3º 2ª
                                            08010 – Barcelona
        Miembro de:
                      Miembro adherido a:
                                            T: 93 317 29 75
                                            F: 93 304 18 80

                                            www.addworksystems.com
                                            info-add@addworksystems.com
INDEX


 1.   Who we are and What we do
 2.   Vision, Mission and Core Values
 3.   Our Services
 4.   Our Partners
 5.   Our Commitments
 6.   Our References

                                                                     Casp 37, 3º 2ª
                                                                     08010 – Barcelona
                                 Miembro de:
                                               Miembro adherido a:
                                                                     T: 93 317 29 75
                                                                     F: 93 304 18 80

                                                                     www.addworksystems.com
                                                                     info-add@addworksystems.com
1.- Who we are and What we do
    ADD Work Systems S.L., founded in 1996, is a
    consulting firm with statewide scope and based in
    Barcelona.

    We implement management systems in companies
    that show concern for improving their
    management and business results.

    We help our customers to achieve business results
    emphasizing the business management aspects.


                                                                           Casp 37, 3º 2ª
                                                                           08010 – Barcelona
                                       Miembro de:
                                                     Miembro adherido a:
                                                                           T: 93 317 29 75
                                                                           F: 93 304 18 80

                                                                           www.addworksystems.com
                                                                           info-add@addworksystems.com
2.- Visión Corporativa
 The vision of a company projects its long-term future
 image.

 ADD wants to be recognized as an innovative strategic
 and management consulting firm, specialized in
 providing customized solutions for SMEs in any sector
 thanks to its multidisciplinary team.




                                                                            Casp 37, 3º 2ª
                                                                            08010 – Barcelona
                                        Miembro de:
                                                      Miembro adherido a:
                                                                            T: 93 317 29 75
                                                                            F: 93 304 18 80

                                                                            www.addworksystems.com
                                                                            info-add@addworksystems.com
2.- Misión Corporativa
 The mission is the concept that defines our reason for
 being.

 From ADD Work Systems we offer solutions for SMEs
 to improve their management systems, providing our
 knowledge and experience to create value.

   "In ADD Work Systems we help our customers to
           arise and achieve their goals."




                                                                             Casp 37, 3º 2ª
                                                                             08010 – Barcelona
                                         Miembro de:
                                                       Miembro adherido a:
                                                                             T: 93 317 29 75
                                                                             F: 93 304 18 80

                                                                             www.addworksystems.com
                                                                             info-add@addworksystems.com
2.- Nuestros Valores
 Values are the modus operandi of a company and its
 team.
 Our corporate values are the pillars on which we hold
 our Vision and from which we build the identity of our
 company:
   Confidence of our clients: for our daily work, our customer
 focus, our commitment to provide solutions and our personal
 integrity and professional ethics.
   Professionalism of our team's commitment to client results,
 based on our expertise, and our ability to innovate. We believe in the
 collective success based on individual effort.
   Aware of our corporate social responsibility: we
 believe in what we implement.

                                                                                         Casp 37, 3º 2ª
                                                                                         08010 – Barcelona
                                                     Miembro de:
                                                                   Miembro adherido a:
                                                                                         T: 93 317 29 75
                                                                                         F: 93 304 18 80

                                                                                         www.addworksystems.com
                                                                                         info-add@addworksystems.com
3.- Our Services
 We offer solutions for SMEs to improve their management systems:

         Strategic and operational balanced scorecards ;

         Integrated Systems :
              quality,
             environmental,
             occupational health and safety,
             food security,
             corporate social responsibility,

         and informatics for management systems.

                                                                                     Casp 37, 3º 2ª
                                                                                     08010 – Barcelona
                                                 Miembro de:
                                                               Miembro adherido a:
                                                                                     T: 93 317 29 75
                                                                                     F: 93 304 18 80

                                                                                     www.addworksystems.com
                                                                                     info-add@addworksystems.com
3.- Our Services
 STRATEGY:

  Business strategies definition:
         Vision,
         Mission and
         Corporate Values.

  Balanced Scorecard:
         Strategic and
         Operational

  Risk Management and Business Continuity :
         ISO 22301 – Business Continuity
         ISO 22320 – Emergencies Management
         ISO 31001 – Risk Management

                                                                                  Casp 37, 3º 2ª
                                                                                  08010 – Barcelona
                                              Miembro de:
                                                            Miembro adherido a:
                                                                                  T: 93 317 29 75
                                                                                  F: 93 304 18 80

                                                                                  www.addworksystems.com
                                                                                  info-add@addworksystems.com
3.- Our Services
 INTEGRATED MANAGEMENT SYSTEMS :

  Quality Managemente Systems :
        ISO 9001 – Quality Management Systems
        ISO 17025 – Competence of testing and calibration laboratories
        EFQM – European Excellence
        PAS 99 / UNE 66177 - Integrated
        Systems




                                                                                          Casp 37, 3º 2ª
                                                                                          08010 – Barcelona
                                                      Miembro de:
                                                                    Miembro adherido a:
                                                                                          T: 93 317 29 75
                                                                                          F: 93 304 18 80

                                                                                          www.addworksystems.com
                                                                                          info-add@addworksystems.com
3.- Our Services
 INTEGRATED MANAGEMENT SYSTEMS :

  Sectorial Quality Managemente Systems :
        ISO / TS 16949 – Automotive Quality Management Systems
        IRIS – Railway Industry Management Systems
        ISO 13485 – Medical Devices Quality Management Systems
        UNE 175001 – Retail Quality Mangement Systems
        UNE 179002 – Quality in Health Transport
        UNE 179003 – Patient Safety Risk Management
        Q – Spanish Turistic Quality Management Systems
        ISO 20000 – IT Services Quality Management Systems
        ISO 15038 – Translation Quality Services
        ISO 20252 – Market, Opinion and Social Research Services

                                                                                       Casp 37, 3º 2ª
                                                                                       08010 – Barcelona
                                                   Miembro de:
                                                                 Miembro adherido a:
                                                                                       T: 93 317 29 75
                                                                                       F: 93 304 18 80

                                                                                       www.addworksystems.com
                                                                                       info-add@addworksystems.com
3.- Our Services
 INTEGRATED MANAGEMENT SYSTEMS :

  Food Safety Management Systems :

        ISO 22000 + PAS 220 / FSSC 22000 – Food Safety Management.
        IFS – International Food Standard
        BRC – British Retail Consortium
        SAL – Spanish Food Safety Standard
        HACCP– Hazard analysis and Critical Control Points




                                                                                     Casp 37, 3º 2ª
                                                                                     08010 – Barcelona
                                                 Miembro de:
                                                               Miembro adherido a:
                                                                                     T: 93 317 29 75
                                                                                     F: 93 304 18 80

                                                                                     www.addworksystems.com
                                                                                     info-add@addworksystems.com
3.- Our Services
 INTEGRATED MANAGEMENT SYSTEMS :

  Environmental Management Systems :

        ISO 14001 – Environmental Management
        EMAS – European Environmental Management
        ISO 50001 – Energy Management
        ISO 14006 – Ecodesign
        Green Globe – Sustainable Tourism
        STI – Responsible Tourism
        Biosphere – Responsible Hotels




                                                                                   Casp 37, 3º 2ª
                                                                                   08010 – Barcelona
                                               Miembro de:
                                                             Miembro adherido a:
                                                                                   T: 93 317 29 75
                                                                                   F: 93 304 18 80

                                                                                   www.addworksystems.com
                                                                                   info-add@addworksystems.com
3.- Our Services
 INTEGRATED MANAGEMENT SYSTEMS :

  Other Environmental Services:

        PAS 2050 / ISO 14067 – Carbon Footprint of Products --
        Quantification and communication
        PAS 2060 / ISO 14064 – Quantification and reporting of
        greenhouse gas emissions and removals – Organization Level
        CO2 Voluntary Commitment Programs
        FSC / PEFC – Forest Stewardship
        MSC – Sustainable Fishing
        Water Footprint
        EU Ecolabels




                                                                                        Casp 37, 3º 2ª
                                                                                        08010 – Barcelona
                                                    Miembro de:
                                                                  Miembro adherido a:
                                                                                        T: 93 317 29 75
                                                                                        F: 93 304 18 80

                                                                                        www.addworksystems.com
                                                                                        info-add@addworksystems.com
3.- Our Services
 INTEGRATED MANAGEMENT SYSTEMS :

  Occupational Health, Safety and Security Management Systems:

        OHSAS 18001 / ILO OSH 2001 – Occupational Health, Safety
        and Security
        ISO 39001 – Road Traffic Management
        Ley 31/1995 – Spanish Law
        Seveso EU Directive – Major Accidents
        RD 1254/99 – Major Accidents
        Audits to apply the Bonus of the Spanish
        Seguridad social on contingencias
        profesionales – RD 404/2010

                                                                                      Casp 37, 3º 2ª
                                                                                      08010 – Barcelona
                                                  Miembro de:
                                                                Miembro adherido a:
                                                                                      T: 93 317 29 75
                                                                                      F: 93 304 18 80

                                                                                      www.addworksystems.com
                                                                                      info-add@addworksystems.com
3.- Our Services
 INTEGRATED MANAGEMENT SYSTEMS :
  Social Corporate Responsability Management Systems :

         SGE 21 – Forética SCR Management
         SA 8000 – Social Accountability
         SR10 - IQnet
         ISO 26000 – SCRGuide
         UNE 170001-1 – Accesibility


  Social Corporate Responsability Reports:

         Sustainability Reporting :GRI & AA 1000
         UN Global Compact Communication on progress
                                                                                      Casp 37, 3º 2ª
                                                                                      08010 – Barcelona
                                                  Miembro de:
                                                                Miembro adherido a:
                                                                                      T: 93 317 29 75
                                                                                      F: 93 304 18 80

                                                                                      www.addworksystems.com
                                                                                      info-add@addworksystems.com
3.- Our Services
 INTEGRATED MANAGEMENT SYSTEMS :

  I+D+i Management Systems:

        UNE 166001 – I+D+i Projects

        UNE 166002 – I+D+i Managemente Systems




                                                                                     Casp 37, 3º 2ª
                                                                                     08010 – Barcelona
                                                 Miembro de:
                                                               Miembro adherido a:
                                                                                     T: 93 317 29 75
                                                                                     F: 93 304 18 80

                                                                                     www.addworksystems.com
                                                                                     info-add@addworksystems.com
3.- Our Services
 MAINTENANCE AND AUDIT OF
 INTEGRATED MANAGEMENT SYSTEMS:

  Customed projects to outsource the maintenance of the
 management system as:
         Internal and suppliers’ audits
         Legal compliance audits
         Coordination of quality, environment and occupational health and
         safety committees . HACCP team coordination.
         Process meetings and improvements implementation
         Legal requirements identification and evaluation of compliance.
         Environmental aspects and impacts identification .
         Management Objectives.
         System Review.
         Support during external audits.
                                                                                           Casp 37, 3º 2ª
                                                                                           08010 – Barcelona
                                                       Miembro de:
                                                                     Miembro adherido a:
                                                                                           T: 93 317 29 75
                                                                                           F: 93 304 18 80

                                                                                           www.addworksystems.com
                                                                                           info-add@addworksystems.com
3.- Our Services
 MANAGEMENT SYSTEMS SOFTWARE:

  Time To Quality ® - SaaS Version . Includes:

        Incident and Customer Complaints management
        Improvements – Corrective & Preventive Actions management
        Objectives management
        Indicators management
        Facilities & tools manteinance and calibration.
        Training management & workplace definitions.
        Tasks management of systems useras
        System review


                                                                                       Casp 37, 3º 2ª
                                                                                       08010 – Barcelona
                                                   Miembro de:
                                                                 Miembro adherido a:
                                                                                       T: 93 317 29 75
                                                                                       F: 93 304 18 80

                                                                                       www.addworksystems.com
                                                                                       info-add@addworksystems.com
3.- Our Services
 CUSTOMER’S SATISFACTION:

  Customer’s satisfaction evaluation projects:

         Benchmarking
         Focus Group meetings
         Stackeholders meetings
         Surveys / Polls
         In-depth interviews

  Definition of Service Charts


                                                                                     Casp 37, 3º 2ª
                                                                                     08010 – Barcelona
                                                 Miembro de:
                                                               Miembro adherido a:
                                                                                     T: 93 317 29 75
                                                                                     F: 93 304 18 80

                                                                                     www.addworksystems.com
                                                                                     info-add@addworksystems.com
3.- Our Services
 FORMACIÓN:

  In-company training courses on all management systems.

   Time To Quality ® software courses                                               for
 users and administrators

   Awareness sessions in:
 Quality, Environment, Food Safety,
 Occupational Health, Safety and Security
 and Social Corporate Responsibility.



                                                                                      Casp 37, 3º 2ª
                                                                                      08010 – Barcelona
                                                Miembro de:
                                                              Miembro adherido a:
                                                                                      T: 93 317 29 75
                                                                                      F: 93 304 18 80

                                                                                      www.addworksystems.com
                                                                                      info-add@addworksystems.com
4.- Our Partners
 ARGENTUM GROUP CONSULTING:

   We are part of Argentum Consulting Group, along with the
 following consultants:

        Técnic Consultores - Human Resources and Selection
        Grup Visu - Insurance Brokers
        Solé Creativos – Internet Strategies and Websites
        Codam – Productivity and process optimization

                    www.argentumgc.com


                                                                                  Casp 37, 3º 2ª
                                                                                  08010 – Barcelona
                                              Miembro de:
                                                            Miembro adherido a:
                                                                                  T: 93 317 29 75
                                                                                  F: 93 304 18 80

                                                                                  www.addworksystems.com
                                                                                  info-add@addworksystems.com
5.- Our Commitments
 We are:

  Member of FORÉTICA


  DIVERSITY CHARTER signatories


  UN GLOBAL COMPACT signatories


  Member adhered to the Voluntary
 Agreements to reduce CO2


                                                                        Casp 37, 3º 2ª
                                                                        08010 – Barcelona
                                    Miembro de:
                                                  Miembro adherido a:
                                                                        T: 93 317 29 75
                                                                        F: 93 304 18 80

                                                                        www.addworksystems.com
                                                                        info-add@addworksystems.com
6.- Our References
 We have experience in:

  Crop and livestock production
  Food and beverage Industry
  Textile industry
  Chemical and pharmaceutical industry
  Metallurgy and metal components
  Electronics industry
  Machinery manufacturing
  Furniture manufacturing
  Manufacture of medical instruments and supplies
  Repair and installation of machinery and equipment
  Production, distribution and commercialization of energy
  Water catchment

                                                                                       Casp 37, 3º 2ª
                                                                                       08010 – Barcelona
                                                   Miembro de:
                                                                 Miembro adherido a:
                                                                                       T: 93 317 29 75
                                                                                       F: 93 304 18 80

                                                                                       www.addworksystems.com
                                                                                       info-add@addworksystems.com
6.- Our References

  Waste management
  Activities related technical and construction sector
  Mechanical and electronic engineering
  Repair of motor vehicles
  Retail
  Transportation and storage
  Postal and courier activities
  Hospitality
  Editorials
  Computer consulting
  Information services
  Financial services
  Accounting & tax advice
  Research and development
                                                                                         Casp 37, 3º 2ª
                                                                                         08010 – Barcelona
                                                     Miembro de:
                                                                   Miembro adherido a:
                                                                                         T: 93 317 29 75
                                                                                         F: 93 304 18 80

                                                                                         www.addworksystems.com
                                                                                         info-add@addworksystems.com
6.- Our References

  Engineering services
  Employment agencies
  HR services
  Private security and investigation
  Cleaning services
  Training services
  Social services
  Mutual and insurance companies
  Medical and dental services
  Public administration
  Foundations



                                                                           Casp 37, 3º 2ª
                                                                           08010 – Barcelona
                                       Miembro de:
                                                     Miembro adherido a:
                                                                           T: 93 317 29 75
                                                                           F: 93 304 18 80

                                                                           www.addworksystems.com
                                                                           info-add@addworksystems.com

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Corporate Presentation ADD Work Systems

  • 1. CORPORATE PRESENTATION Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 2. INDEX 1. Who we are and What we do 2. Vision, Mission and Core Values 3. Our Services 4. Our Partners 5. Our Commitments 6. Our References Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 3. 1.- Who we are and What we do ADD Work Systems S.L., founded in 1996, is a consulting firm with statewide scope and based in Barcelona. We implement management systems in companies that show concern for improving their management and business results. We help our customers to achieve business results emphasizing the business management aspects. Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 4. 2.- Visión Corporativa The vision of a company projects its long-term future image. ADD wants to be recognized as an innovative strategic and management consulting firm, specialized in providing customized solutions for SMEs in any sector thanks to its multidisciplinary team. Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 5. 2.- Misión Corporativa The mission is the concept that defines our reason for being. From ADD Work Systems we offer solutions for SMEs to improve their management systems, providing our knowledge and experience to create value. "In ADD Work Systems we help our customers to arise and achieve their goals." Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 6. 2.- Nuestros Valores Values are the modus operandi of a company and its team. Our corporate values are the pillars on which we hold our Vision and from which we build the identity of our company: Confidence of our clients: for our daily work, our customer focus, our commitment to provide solutions and our personal integrity and professional ethics. Professionalism of our team's commitment to client results, based on our expertise, and our ability to innovate. We believe in the collective success based on individual effort. Aware of our corporate social responsibility: we believe in what we implement. Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 7. 3.- Our Services We offer solutions for SMEs to improve their management systems: Strategic and operational balanced scorecards ; Integrated Systems : quality, environmental, occupational health and safety, food security, corporate social responsibility, and informatics for management systems. Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 8. 3.- Our Services STRATEGY: Business strategies definition: Vision, Mission and Corporate Values. Balanced Scorecard: Strategic and Operational Risk Management and Business Continuity : ISO 22301 – Business Continuity ISO 22320 – Emergencies Management ISO 31001 – Risk Management Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 9. 3.- Our Services INTEGRATED MANAGEMENT SYSTEMS : Quality Managemente Systems : ISO 9001 – Quality Management Systems ISO 17025 – Competence of testing and calibration laboratories EFQM – European Excellence PAS 99 / UNE 66177 - Integrated Systems Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 10. 3.- Our Services INTEGRATED MANAGEMENT SYSTEMS : Sectorial Quality Managemente Systems : ISO / TS 16949 – Automotive Quality Management Systems IRIS – Railway Industry Management Systems ISO 13485 – Medical Devices Quality Management Systems UNE 175001 – Retail Quality Mangement Systems UNE 179002 – Quality in Health Transport UNE 179003 – Patient Safety Risk Management Q – Spanish Turistic Quality Management Systems ISO 20000 – IT Services Quality Management Systems ISO 15038 – Translation Quality Services ISO 20252 – Market, Opinion and Social Research Services Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 11. 3.- Our Services INTEGRATED MANAGEMENT SYSTEMS : Food Safety Management Systems : ISO 22000 + PAS 220 / FSSC 22000 – Food Safety Management. IFS – International Food Standard BRC – British Retail Consortium SAL – Spanish Food Safety Standard HACCP– Hazard analysis and Critical Control Points Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 12. 3.- Our Services INTEGRATED MANAGEMENT SYSTEMS : Environmental Management Systems : ISO 14001 – Environmental Management EMAS – European Environmental Management ISO 50001 – Energy Management ISO 14006 – Ecodesign Green Globe – Sustainable Tourism STI – Responsible Tourism Biosphere – Responsible Hotels Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 13. 3.- Our Services INTEGRATED MANAGEMENT SYSTEMS : Other Environmental Services: PAS 2050 / ISO 14067 – Carbon Footprint of Products -- Quantification and communication PAS 2060 / ISO 14064 – Quantification and reporting of greenhouse gas emissions and removals – Organization Level CO2 Voluntary Commitment Programs FSC / PEFC – Forest Stewardship MSC – Sustainable Fishing Water Footprint EU Ecolabels Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 14. 3.- Our Services INTEGRATED MANAGEMENT SYSTEMS : Occupational Health, Safety and Security Management Systems: OHSAS 18001 / ILO OSH 2001 – Occupational Health, Safety and Security ISO 39001 – Road Traffic Management Ley 31/1995 – Spanish Law Seveso EU Directive – Major Accidents RD 1254/99 – Major Accidents Audits to apply the Bonus of the Spanish Seguridad social on contingencias profesionales – RD 404/2010 Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 15. 3.- Our Services INTEGRATED MANAGEMENT SYSTEMS : Social Corporate Responsability Management Systems : SGE 21 – Forética SCR Management SA 8000 – Social Accountability SR10 - IQnet ISO 26000 – SCRGuide UNE 170001-1 – Accesibility Social Corporate Responsability Reports: Sustainability Reporting :GRI & AA 1000 UN Global Compact Communication on progress Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 16. 3.- Our Services INTEGRATED MANAGEMENT SYSTEMS : I+D+i Management Systems: UNE 166001 – I+D+i Projects UNE 166002 – I+D+i Managemente Systems Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 17. 3.- Our Services MAINTENANCE AND AUDIT OF INTEGRATED MANAGEMENT SYSTEMS: Customed projects to outsource the maintenance of the management system as: Internal and suppliers’ audits Legal compliance audits Coordination of quality, environment and occupational health and safety committees . HACCP team coordination. Process meetings and improvements implementation Legal requirements identification and evaluation of compliance. Environmental aspects and impacts identification . Management Objectives. System Review. Support during external audits. Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 18. 3.- Our Services MANAGEMENT SYSTEMS SOFTWARE: Time To Quality ® - SaaS Version . Includes: Incident and Customer Complaints management Improvements – Corrective & Preventive Actions management Objectives management Indicators management Facilities & tools manteinance and calibration. Training management & workplace definitions. Tasks management of systems useras System review Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 19. 3.- Our Services CUSTOMER’S SATISFACTION: Customer’s satisfaction evaluation projects: Benchmarking Focus Group meetings Stackeholders meetings Surveys / Polls In-depth interviews Definition of Service Charts Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 20. 3.- Our Services FORMACIÓN: In-company training courses on all management systems. Time To Quality ® software courses for users and administrators Awareness sessions in: Quality, Environment, Food Safety, Occupational Health, Safety and Security and Social Corporate Responsibility. Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 21. 4.- Our Partners ARGENTUM GROUP CONSULTING: We are part of Argentum Consulting Group, along with the following consultants: Técnic Consultores - Human Resources and Selection Grup Visu - Insurance Brokers Solé Creativos – Internet Strategies and Websites Codam – Productivity and process optimization www.argentumgc.com Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 22. 5.- Our Commitments We are: Member of FORÉTICA DIVERSITY CHARTER signatories UN GLOBAL COMPACT signatories Member adhered to the Voluntary Agreements to reduce CO2 Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 23. 6.- Our References We have experience in: Crop and livestock production Food and beverage Industry Textile industry Chemical and pharmaceutical industry Metallurgy and metal components Electronics industry Machinery manufacturing Furniture manufacturing Manufacture of medical instruments and supplies Repair and installation of machinery and equipment Production, distribution and commercialization of energy Water catchment Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 24. 6.- Our References Waste management Activities related technical and construction sector Mechanical and electronic engineering Repair of motor vehicles Retail Transportation and storage Postal and courier activities Hospitality Editorials Computer consulting Information services Financial services Accounting & tax advice Research and development Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com
  • 25. 6.- Our References Engineering services Employment agencies HR services Private security and investigation Cleaning services Training services Social services Mutual and insurance companies Medical and dental services Public administration Foundations Casp 37, 3º 2ª 08010 – Barcelona Miembro de: Miembro adherido a: T: 93 317 29 75 F: 93 304 18 80 www.addworksystems.com info-add@addworksystems.com