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* Exclusive 20% discount to AHRM's members
HR SENATE 2014
CRAFTING THE FUTURE FOR HR

23 - 24 April 2014 | Ascott Makati, Manila, Philippines

87% of C-Suite executives recognise that disengaged employees is one of the biggest threats to their
business.
- The Economist 2012

WHY YOU CANNOT MISS THIS EVENT
I believe in the adage: Hire people smarter than you and get out of their way, a
quote by Howard Schultze, CEO of the world famous coffee chain Starbucks. This
quote will take us back to the past 10 to 15 years, how CEOs and boards have
increasingly looked to their human resources leaders in adopting a more strategic,
results-oriented approach. It is also a known factor that HR leaders have acquired the
right business knowledge and developed their skill-sets to position themselves as
true business partners.
Philippines is known for low-cost and quality human resource. By 2016, around 12.4
million Filipinos would still be unemployed, underemployed, or would have to work
or create work for themselves in the informal sector. Addressing this growing job
challenges, companies needs to look into addressing issues that can help to attract
and retain the right talent and improve the overall hiring process in an organisation.
Any CEO that has ever run a business knows that talent is the lifeblood of their
company, but talent acquisition takes time - a lot of time! Also, once compensation
and benefits are agreed to and the employee is hired they must be constantly trained
and developed and their performance continuously monitored throughout the entire
employee life-cycle.
HR Manila by Trueventus is a one stop conference that will shift away from HR's
day-to-day accountabilities while focusing on leadership and business skills you need
to succeed. This will be a platform to hear from award-winning HR and business
leaders in designing a fruitful journey in developing the right talent for an
organisation.

This unique conference will bring delegates the
benefits of:
• Staying abreast of the latest business changes and the role of HR Leaders
• Adopting to long-term strategies in attracting, retaining and engaging employees
• Discovering a clear and differentiated employer branding for organisation
performance
• Building congenial work culture to optimise employee performance
• Enhancing employee engagement and organisational growth through continuous
learning and
development
• Understanding the power of employee recognition in driving organisational success
• Creating a more engaged and smarter work-force

For further details, contact
Sandy Beh
T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com

Who should attend?
This conference is specifically designed for
VPs, Directors, GMs, Heads, Senior Managers,
Managers, Specialists and Executives in
charge of:
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Human Resource
Compensation and Benefits
Performance and Remuneration
Rewards
Human Resource Planning
Human Capital
Internal Communications
Employee Engagement
Employee Communications
Employee Relations
Talent Sourcing
Talent Management
Talent Retention
Organisational Development
Learning and Development
Career Development
Performance Evaluation
Performance Management
Workforce Planning and Evaluation

From
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Banking and Financial Services
Oil & Gas
Retail
Mining, Metals and Minerals
Education
Automotive
Manufacturing
Real Estate and Property Development
Transportation
Hospitality and Tourism
Pharmaceutical
Healthcare Services
FMCG
Gaming and Casino
Airlines
IT and Telecommunications
Broadcasting/Media
Food & Beverage
Government
Healthcare
Medical Technology
Education
Hospitality and Tourism

PG.1
HR SENATE 2014
CRAFTING THE FUTURE FOR HR

23 - 24 April 2014 | Ascott Makati, Manila, Philippines

PARTNERS
HR Magazine
www.hrmagazine.com.hk
Leading the way with strategic HR advice for the new economy HR Magazine provides a trusted, fully independent platform for sharing resources and services among
over 33,000 HR Directors, T&D Heads and CEOs in the region. Published quarterly, HR Magazine reveals the latest professional knowledge and industry insights from HR
heavyweights to equip HR professionals with relevant, local and up-to-date skills they can directly apply within their own organisations.

ManagementNext
www.managementnext.com
ManagementNext is India's leading Management and Leadership monthly with focus on providing sharp insights, fresh perspectives and enabling nurturing of high
performance, responsible executives and entrepreneurs. It is also a platform for Executive Education seekers and providers.

ChinaBusiness Philippines
www.chinabusinessphilippines.com
ChinaBusiness Philippines: China Business Philippines Online is the official homepage of China Business - Philippines, a monthly magazine that publishes in English.
China Business - Philippines is the flagship publication of Fairnews Media Inc.

BPO hotjobs
www.bpohotjobs.com
BPO hotjobs: BPO Hotjobs is a job-search weekly newspaper created in cooperation with the Business Processing Association of the Philippines (BPAP).

OFW hotjobs
OFW Hotjobs is a fortnightly paper in the Philippines that focuses on serving Overseas Filipino Workers or those who plan to pursue careers abroad.

A PUBLICATION OF

HR Asia
www.businessmedia.asia
HR Asia readers are professionals who take leadership at strategic levels, beyond the traditional confines of human resource management functions. HR Asia goes beyond
the customary who's who reporting to imparting strategic ideas and becoming your learning partner. HR Asia keep you informed of the latest benchmarks, best practices
and happenings in the Asian HR scene, and empower you to make better decisions for yourselves and your organizations.

For further details, contact
Sandy Beh
T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com

PG.1
PG.2
HR SENATE 2014
CRAFTING THE FUTURE FOR HR

23 - 24 April 2014 | Ascott Makati, Manila, Philippines

FEATURING KEYNOTE PRESENTATIONS AND CASE STUDIES BY:
Donna Grande Total Rewards Strategy/HR Mergers & Acquisitions Asia Pacific Lead
Accenture, Philippines
Speaking on: Keeping HR awake at night: Navigating through business changes
Donna has over 20 years of extensive Human Resource Development / Organisational Development (HRD/OD) and Talent Management Her role is consist
overseeing and managing Total Rewards Strategy by working closely with Accenture Delivery Businesses to define their future needs taking into account
marketplace intelligence as well as oversee the future phases of Total Rewards Simplification. Donna is also working as a member of the Global HR Mergers
and Acquisitions Team, responsible for M&A initiatives in Asia Pacific and supports global programs.
Girish Ganesan Vice President & Regional Human Resources Lead- Asia
Manulife Financial, Singapore
Speaking on: Managing a multi-generational workforce: Striking the right balance between Gen Y & Gen X
Girish Ganesan is responsible for HR leadership and strategy for the Regional O˝c e and Group functions in Asia, namely Information Services, Finance, Legal &
Compliance, Human Resources, Regional Agency, Regional Wealth Management, Regional Product Development, Branding & Communications. Prior to
Manulife, Girish worked for other well-known multinationals including Accenture, Primus Telecommunications and Gap Inc. Girish is awarded as the Human
Resources Professional of the Year - Human Resources Magazine 2013
Mitzie F. Antonio Human Resources Director
Nestle, Philippines
Speaking on: Talent Management Strategies
Mitzie started her career in Nestle in 1996. In 2004, she moved to the Headquarters in Switzerland to work with Zone Asia Oceania and Africa - HR in the areas
of Management Development and Compensation. In 2005, she was expatriated to Nestle Thailand as Head of Corporate Organisation Development. Mitzie
returned to Nestle Philippines in January 2009, as Corporate Learning and Development Head. She assumed the role of HR Business Partner for Technical
Group in October 2010 prior to being appointed as HR Director for Nestle in the Philippines in July 2011.

Amor C. Villalon Regional Vice President Human Resources
Fujitsu Asia Pte. Ltd., Singapore
Speaking on: Implementing a holistic and integrated talent management strategy to overcome people related challenges
Amor is a seasoned Human Resources practitioner with broad experience in all facets of HR Management, gained in multinational organisations such as
Colgate Palmolive, James Hardie, Wyeth Pharmaceuticals and Microsoft. With proven track record in designing innovative HR programs that help drive
business performance, Amor is highly adept in HR business partnering, talent management, change management, performance management, leadership
development and employee engagement. She is known to be passionate about people and results.
Roberto E. Galvez Vice President & Head of Human Resources
Bank of the Philippine Islands, Philippines
Speaking on: Democratising executive development: The BPI Experience
Roberto is an Experienced Human Resource Management practitioner who has managed the human resource departments of companies with more than
4,000 employees. He is also an academic lecturer at the Departments of Psychology of the University of the Philippines and De la Salle University, and has
published research papers in various academic journals and HR association newsletters. Currently Roberto is heading the products and solutions division of
the Human Resources Management Group in Bank of the Philippine Islands.

Michael McCarthy Group Head Human Resources, Asia Pacific, Middle East and Africa
MasterCard, Singapore
Speaking on: Retention in extreme circumstances: A Mastercard case study
Michael McCarthy is responsible for talent management, people engagement, recruitment and leadership development, performance management,
employee relations and organisational design at Mastercard. He has extensive experience as Human Resources lead in international talent management,
integration and employee retention. His previous roles include Regional Head of HR, Consumer Banking, South East Asia with Standard Chartered Bank based
in Singapore as well as Regional Head of HR, Retail and Commercial Asia with the Royal Bank of Scotland based in Hong Kong. Mike has also been a Visiting
Lecturer on the Strathclyde University HR Management Programme for over 10 years.

Joann P. Hizon Vice President - Human Resources
SM Investments Corporation, Philippines
Speaking on: Transforming your organisation while correlating it with talent development
Joann has over 20 years hands-on experience in HR, Administration, Training, Operations, Facilities and General Services. She is also a resource speaker
on career counselling, succession planning, workforce planning, and workplace diversity. SM Investments Corporation is called by Forbes as the “single
biggest firm in terms of market value”. SMIC is the flagship company of the SM Group of Companies - one of the top 10 companies in the Philippines
and among the top 200 companies in Asia.

For further details, contact
Sandy Beh
T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com

PG.3
HR SENATE 2014
CRAFTING THE FUTURE FOR HR

23 - 24 April 2014 | Ascott Makati, Manila, Philippines

FEATURING KEYNOTE PRESENTATIONS AND CASE STUDIES BY:
Yeoh Sai Yew Group Head Rewards and People Services
AirAsia Berhad, Malaysia
Speaking on: Attract and retain key talent: Succession planning for the future
Yeoh Sai Yew has 14 years HR experience mainly in Compensation and Benefits. Prior to AirAsia Berhad, he worked for other well-known local and
multinational companies including DiGi Telecommunications, CSC, SCOPE International, Genting Malaysia Berhad. He is also regularly featured in Human
Resources Malaysia Magazine on Compensation and Benefits related articles and one of judges for HR Professional of the Year (Malaysia) by Human Resource
2013. AirAsia Berhad is awarded as one of the Best Companies to Work for in Asia 2013 by HR Asia Magazine.
Jeanette Aquino-Clemons HR Head
Global Service Center, DHL Global Forwarding, Philippines
Speaking on: Topic to be advised

Shweta Mishra Human Resource Lead
Dell, Singapore
Speaking on: Deciding on moving ahead in talent acquisition: Social Media for recruiting
Shweta leads the Human Resources function for Dell in Singapore. She is responsible for developing the country HR strategy and driving execution in support
of people strategy encompassing all aspects of an employee lifecycle. She has played several leadership roles such as HR Lead, Talent Acquisition Lead, Talent
Management and Change Management in the HR organisations across MNCs such as Juniper Networks, Deutsche Post DHL & Dell in India, Germany and
Singapore respectively. Dell Singapore is awarded the “Best Use of Social Media” by HRM Asia Award in 2013.

Anji M. Azuelo HR Lead
Microsoft, Philippines
Speaking on: Employee engagement and the business strategy: Connecting them for results

Sandeep Mookharjea Regional Head of HR Specialist Functions Singapore & South East Asia
Standard Chartered Bank, Singapore
Speaking on: Future of work and implications on HR
Sandeep has been the regional head of HR specialist functions at Standard Chartered Bank since 2011. Prior to this position, Mookharjea has held roles such
as country head of HR service delivery in India and country head of HR in Bangladesh. Along with his current responsibilities spanning all specialist functions,
he has successfully led the recent subsidiarisation of Singapore consumer bank from the HR perspective. Standard Chartered Bank was awarded the “Best
Corporate & Employee Citizenship” in HRM Asia Award 2009, 2010, 2011.

Grace Wong Regional Head of Human Resource
Samsung Asia
Speaking on: Employer Branding: How fast can you increase your ROI?
Grace Wong has had extensive experience in leading teams of HR professionals across South East Asia and Oceania as Regional Head of HR. Her expertise lies
in Talent Management, Talent Acquisition and Total Rewards. Prior to joining Samsung, Grace held similar leadership roles in the information and technology
sectors as well as at Thomson Reuters.
Samsung Asia was chosen in the finalists of “Excellence in Graduate Development” by HRM Asia Award 2013.
Janaka Kumarasinghe Director/HR Professional
Kent Ridge Ltd., Sri Lanka
Speaking on: Using corporate social responsibility to increase employee engagement and cultivate organizational excellence
Janaka Kumarasinghe is a Human Resource Management Strategist with 20 years of local and foreign experience in leading organisations. He is a Past
President of Institute of Personnel Management Sri Lanka and Asia Pacific Federation of Human Resources Management (APFHRM). Janaka is also a visiting
lecturer in HRM at the Universities of Moratuwa, Colombo and Open University in their MBA programs. He was awarded the prestigious Gold Medal for the
outstanding contribution to the field of HRM by IPM in 2009, and HR Leadership Awards at the Global HR Excellence Awards, Mumbai in 2009 and 2010.

For further details, contact
Sandy Beh
T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com

PG.4
HR SENATE 2014
CRAFTING THE FUTURE FOR HR

23 - 24 April 2014 | Ascott Makati, Manila, Philippines

Day One
Wednesday, 23 April 2014
Talent Management & Retention Planning
0800

Registration and Coffee

0845

Opening Address by Chairperson

0900

1230

Networking Luncheon

1400

Session Five
Democratizing Executive Development: The BPI Experience
This session will discuss about BPI's "Leadership Excellence Acceleration
Program (LEAP)” which won the People Program of the Year Award from
PMAP (People Management Association of the Philippines) in 2012. BPI
has so far trained more than 900 BPI executives in this program
conducted with the Harvard Business Publishing. This has brought
Strategy and Innovation to the way of doing business in every business
group of BPI.

Session One
Keeping HR awake at night: Navigating through business changes
Claims that HR professionals lack business nous and are slow to
adapttheir policies and practices in line with changes in the world of work
are not something new. In fact if you are a HR person, you could be
forgiven for feeling a bit under siege at the moment. Surveys suggesting
that HR is not regarded as influential, is not seen by senior managers as
adding value and is failing to respond to changing business needs.
There are of course many HR professionals out there breaking
boundaries and pioneering new and exciting ways of working. But what
are the key issues that should be top of HR’s agenda right now?

Roberto E. Galvez Vice President & Head of Human Resources
Bank of the Philippine Islands, Philippines
1445

Donna Grande Total Rewards Strategy Leader / Human Resources
Mergers & Acquisitions Asia Pacific Lead
Accenture, Philippines
0945

Session Two
Managing a multi-generational workforce: Striking the right balance
between Gen Y & Gen X
Have you given a thought on what will be the best possible way to
manage talent in today’s increasingly global and fast-moving world?
Recent research has shown that one of the key challenges for HR will be to
find ways to manage the conflicting needs of the different age groups
now populating the workplace. A recent Ashridge report, for example,
shows that there is a real disconnect between managers and their
Generation Y employees (Culture Shock: Generation Y and their
managers around the world). While looking through different lenses both
gen Y and Gen X are struggling to work together effectively. Striking the
right balance and helping the generations work together in harmony will
be the key in identifying young talent.

Michael McCarthy Group Head Human Resources, Asia Pacific, Middle
East and Africa
MasterCard, Singapore
1530

Afternoon Refreshments

1600

Session Seven
Transforming your organisation while correlating it with
talent development
• Know the factors rights: What influences transformation within an
organisation?
• Determining the benefits of linking organisational transformation to
talent development. Will this effect employee morale?

Girish Ganesan Vice President & Regional Human Resources Lead
- Asia Pacific
Manulife Financial, Singapore
1030

Session Three
Winning the war on talent: Making people your competitive
advantage

Joann P. Hizon Vice President - Human Resources
SM Investments Corporation, Philippines

Morning refreshments

1100

1645

When the dot-com bubble burst and the economy cooled, many
assumed the war for talent was over.
It's not! This session will take you further into the most talked about topic
– Winning the war on talent.
• Deciding the future: Venturing into innovative solutions to prevent
talent shortage and skills gap
• Staying ahead of the game: Adopting new technologies in the new era
of recruitment

Yeoh Sai Yew Group Head Rewards and People Services
AirAsia Berhad, Malaysia

Session Four
Implementing a holistic and integrated talent management strategy
to overcome people related challenges
• Improving service performance and individual standards
through training and developing talent
• Finding the right fit: Determining the right external vendor for talent
• Providing career development opportunities and reducing attrition
• Increase morale and maintain high process efficiency with the right
rewarding and recognition method

Session Eight
Attracting and retaining key talent: Succession planning for the
future
Many companies are beginning to recognise the importance of closely
monitoring their human capital to ensure continues growth and support
of their organisation and corporate strategies. How is this
accomplished? By defining corporate strategies, identifying key resources to meet objectives and outlining a clear succession plan which
includes employee retention, training and recruitment practices, companies can minimise risks and be well positioned for future success. Take a
closer look into developing a comprehensive succession plan for the
business.

Mitzie F. Antonio Human Resources Director
Nestle, Philippines
1145

Session Six
Retention in extreme circumstances : A Mastercard case study
When attrition levels threaten the profitability of a business, staff
retention and engagement swiftly become top priorities. Join Mastercard's Michael McCarthy as he shares his experiences in tackling extreme
challenges in retention - both during and following a financial crisis.
Michael will share how such lessons learnt can be applied to raise
retention and engagement levels throughout your organisation - in both
turbulent and less turbulent times.

1730

End of Day One

Amor C. Villalon Regional Vice President Human Resources
Fujitsu Asia Pte. Ltd., Singapore

For further details, contact
Sandy Beh
T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com

PG.5
HR SENATE 2014
CRAFTING THE FUTURE FOR HR

23 - 24 April 2014 | Ascott Makati, Manila, Philippines

Day Two
Thursday, 24 April 2014
0800

Registration and Coffee

0830

Welcome Address by Chairperson

0900

Session One
View from the Top:
HR Professionals

1400

Although many HR organisations started their HR transformation journey
years ago, the challenges of finding ways to deliver existing HR services
more efficiently still looms large, let alone the challenges of globalising
HR services and standardising end-to-end processes. This session will
discuss how Standard Chartered Bank is globalising their HR services and
transforming HR in a Global Business Environment.

Lessons I Want to Pass On to Emerging

In this inspirational session, One of Asia’s top HR Director of the Year will
share insight into the trajectory of her career.
Jeanette Aquino-Clemons Human Resources Head
Global Service Center, DHL Global Forwarding, Philippines
0945

Session Two
Unlocking Big Data: HR and Big Data
In 2013 one of the biggest buzz phrases is ‘Big Data’. Current estimatation
suggests that we are creating over two quintillion bytes of data every day
and around 90 per cent of the data that exists today was created in the
past two years. HR professionals are looking at new trends in the HR
space, technology and data. Big data in the HR space over the next five
years is going to be a market-charger. The skills required to manage this
type of data – cleansing, analytics and reporting – are not commonly
found in the traditional skill set of HR professionals; companies have to
identify and bring on people who can work on HR data. This session will
give you what it takes in winning BIG Data.

Session Five
Future of work and implications on HR

Sandeep Mookharjea Regional Head of - HR Specialist
Functions Singapore & South East Asia
Standard Chartered Bank, Singapore
1445

Session Six
Employer Branding: How fast can you increase your ROI?
• The importance of testing and validation in improving ROI
• Measuring ROI against a KPI Dashboard
• Pros and cons of measuring ROI and exploring alternative ways of
measuring HR contributions to business success
• Taking employer branding from tactical into strategic - Defining
milestones and how to get there
Grace Wong Regional Head of Human Resources
Samsung Asia

1030

Afternoon Refreshments
Session Seven
Using corporate social responsibility to increase employee
engagement and cultivate organisational excellence

Morning refreshments

1100

1530
1600

Speaker to be advised

Session Three
Moving ahead in talent acquisition: Social Media for recruiting

• Why is CSR important, and how does it deliver benefits to an
organisation?
• What does CSR mean for employees and how do you engage them in
the CSR strategy and implementation?
• What is the ROI and how do you ensure that you are reaping the
benefits from time and monetary investments?

You need to have the right people in driving your organisation’s
competitive advantage and market differentiation. Using social tools is an
added advantage but there is still a lot to learn about the proper
application and to overcome the perceived and real risks involved. Get
your hands on the methods towards utilising social tools to attract the
right candidates. Apart from that, get hold of key business drivers and
how to apply them to the social collaboration strategy.
Shweta Mishra Human Resource Lead
Dell, Singapore
1145

Janaka Kumarasinghe Director/HR Professional
Kent Ridge Ltd., Sri Lanka
1645

Hear employee engagement stories from the coalface with these 20
minute quick fire case studies. In this session our speakers will detail what
they are doing to engage their employees - what was useful, what wasn’t,
and how they are currently developing employee engagement within
their organisation.

Session Four
Employee engagement and the business strategy: Connecting them
for results
According to HR Magazine, engaged employees perform 20% better and
are 87% less likely to leave an organisation. So, managers and team
leaders need to become expert relationship builders and they need to
learn how to nourish and sustain those relationships over time.
• Creating lifestyle brands and people with passion
• Building culture with robust commercial acumen: How they can be
done together?
• Real truth on leadership, communication and diversity
• Striking correctly: Balancing your reward strategy between the two to
drive maximum engagement

Session Eight :Panel Discussion
Learn from your peers: real life stories

Speakers to be advised
1730

End of Day Two

Anji M. Azuelo Human Resources Director
Microsoft, Philippines
1230

Networking Luncheon

For further details, contact
Sandy Beh
T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com

PG.6
HR SENATE 2014
CRAFTING THE FUTURE FOR HR

23 - 24 April 2014 | Ascott Makati, Manila, Philippines

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Email: sandyb@trueventus.com

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1. The course fee is inclusive of the event proceedings, materials,
refreshment and lunch.
2. Upon receipt of the complete registration form, invoice will be issue.
Trueventus request that all payments be made within 5 working days
of the invoice being issued. Full payment must be received prior to the
event. Only delegates that have made full payment will be admitted to
event. Clients are responsible for their own banking fees and banking
fees will not be absorbed into the booking price.
3. Substitution & cancellations policy. Should the registered delegate is
unable to attend, a substitute delegate is welcome at no extra charge.
Written notifications of all substitutions is required 5 working days
prior to the event. Trueventus contracts carry 100% full liability upon
receipt of registration. Non payment does not constitute cancellation.
A 100% of cancellation fee will be charged under the terms outlined
below: Due to limited event seats, Trueventus agrees to book and
confirm the seat for the client upon issuance of invoice. Upon signing
of this contract, client agrees that in case of dispute or cancellation of
this contract Trueventus will not be for total contract value. If a client
does not attend the event without written notification at least 5 working
days prior to the event date, he/she will deemed as no show. A no
show at the event still constitutes that the client will have to pay the
invoice amount that was issued to them. Trueventus does not provide
refunds for cancellations. By signing this contract the client also
agrees that if they cancel that Trueventus reserves the right to pursue
monies owned via the use of local debt collection agency were the
client is situated. Furthermore the client will be held liable for any
costs incurred in collection of outstanding monies. When any
cancellations are notified in writing to Trueventus 5 working days prior
to the event, a credit voucher will be issued for use in future
Trueventus events.

APPROVAL

4. Trueventus will at all times seek to ensure that all efforts are made to
adhere to meet the advertised package, however we reserve the right
to postpone, cancel or move a venue without penalty or refunds.
Trueventus is not liable for any losses or damages as a result of
substitution, alteration, postponement or cancellation of speakers and
/ or topics and / or venue and / or the event dates. If force majuere
were to occur Trueventus accepts no responsibility or liability for any
loss or damage caused by events beyond their control, including, but
not restricted to strikes, war, civil unrest, flight delays, fire flood, or any
adverse weather conditions. Trueventus under no circumstances is
liable for any other costs that might have been incurred in the
attendance of the event, including but not limited to flights,
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COURSE FEES * Exclusive 20% discount to AHRM's members

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provided herein; this registration form serves as a contract that is
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Book and pay by 31 January 2014, USD 995 per delegate save USD 400
From 4 February 2014, USD1395 per delegate save USD 200
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□ Documentation Package USD 495

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For further details, contact
Sandy Beh
T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com

PG.7

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Partnership Invitation: Human Resources Manila Conference

  • 1. * Exclusive 20% discount to AHRM's members
  • 2. HR SENATE 2014 CRAFTING THE FUTURE FOR HR 23 - 24 April 2014 | Ascott Makati, Manila, Philippines 87% of C-Suite executives recognise that disengaged employees is one of the biggest threats to their business. - The Economist 2012 WHY YOU CANNOT MISS THIS EVENT I believe in the adage: Hire people smarter than you and get out of their way, a quote by Howard Schultze, CEO of the world famous coffee chain Starbucks. This quote will take us back to the past 10 to 15 years, how CEOs and boards have increasingly looked to their human resources leaders in adopting a more strategic, results-oriented approach. It is also a known factor that HR leaders have acquired the right business knowledge and developed their skill-sets to position themselves as true business partners. Philippines is known for low-cost and quality human resource. By 2016, around 12.4 million Filipinos would still be unemployed, underemployed, or would have to work or create work for themselves in the informal sector. Addressing this growing job challenges, companies needs to look into addressing issues that can help to attract and retain the right talent and improve the overall hiring process in an organisation. Any CEO that has ever run a business knows that talent is the lifeblood of their company, but talent acquisition takes time - a lot of time! Also, once compensation and benefits are agreed to and the employee is hired they must be constantly trained and developed and their performance continuously monitored throughout the entire employee life-cycle. HR Manila by Trueventus is a one stop conference that will shift away from HR's day-to-day accountabilities while focusing on leadership and business skills you need to succeed. This will be a platform to hear from award-winning HR and business leaders in designing a fruitful journey in developing the right talent for an organisation. This unique conference will bring delegates the benefits of: • Staying abreast of the latest business changes and the role of HR Leaders • Adopting to long-term strategies in attracting, retaining and engaging employees • Discovering a clear and differentiated employer branding for organisation performance • Building congenial work culture to optimise employee performance • Enhancing employee engagement and organisational growth through continuous learning and development • Understanding the power of employee recognition in driving organisational success • Creating a more engaged and smarter work-force For further details, contact Sandy Beh T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com Who should attend? This conference is specifically designed for VPs, Directors, GMs, Heads, Senior Managers, Managers, Specialists and Executives in charge of: • • • • • • • • • • • • • • • • • • • Human Resource Compensation and Benefits Performance and Remuneration Rewards Human Resource Planning Human Capital Internal Communications Employee Engagement Employee Communications Employee Relations Talent Sourcing Talent Management Talent Retention Organisational Development Learning and Development Career Development Performance Evaluation Performance Management Workforce Planning and Evaluation From • • • • • • • • • • • • • • • • • • • • • • • Banking and Financial Services Oil & Gas Retail Mining, Metals and Minerals Education Automotive Manufacturing Real Estate and Property Development Transportation Hospitality and Tourism Pharmaceutical Healthcare Services FMCG Gaming and Casino Airlines IT and Telecommunications Broadcasting/Media Food & Beverage Government Healthcare Medical Technology Education Hospitality and Tourism PG.1
  • 3. HR SENATE 2014 CRAFTING THE FUTURE FOR HR 23 - 24 April 2014 | Ascott Makati, Manila, Philippines PARTNERS HR Magazine www.hrmagazine.com.hk Leading the way with strategic HR advice for the new economy HR Magazine provides a trusted, fully independent platform for sharing resources and services among over 33,000 HR Directors, T&D Heads and CEOs in the region. Published quarterly, HR Magazine reveals the latest professional knowledge and industry insights from HR heavyweights to equip HR professionals with relevant, local and up-to-date skills they can directly apply within their own organisations. ManagementNext www.managementnext.com ManagementNext is India's leading Management and Leadership monthly with focus on providing sharp insights, fresh perspectives and enabling nurturing of high performance, responsible executives and entrepreneurs. It is also a platform for Executive Education seekers and providers. ChinaBusiness Philippines www.chinabusinessphilippines.com ChinaBusiness Philippines: China Business Philippines Online is the official homepage of China Business - Philippines, a monthly magazine that publishes in English. China Business - Philippines is the flagship publication of Fairnews Media Inc. BPO hotjobs www.bpohotjobs.com BPO hotjobs: BPO Hotjobs is a job-search weekly newspaper created in cooperation with the Business Processing Association of the Philippines (BPAP). OFW hotjobs OFW Hotjobs is a fortnightly paper in the Philippines that focuses on serving Overseas Filipino Workers or those who plan to pursue careers abroad. A PUBLICATION OF HR Asia www.businessmedia.asia HR Asia readers are professionals who take leadership at strategic levels, beyond the traditional confines of human resource management functions. HR Asia goes beyond the customary who's who reporting to imparting strategic ideas and becoming your learning partner. HR Asia keep you informed of the latest benchmarks, best practices and happenings in the Asian HR scene, and empower you to make better decisions for yourselves and your organizations. For further details, contact Sandy Beh T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com PG.1 PG.2
  • 4. HR SENATE 2014 CRAFTING THE FUTURE FOR HR 23 - 24 April 2014 | Ascott Makati, Manila, Philippines FEATURING KEYNOTE PRESENTATIONS AND CASE STUDIES BY: Donna Grande Total Rewards Strategy/HR Mergers & Acquisitions Asia Pacific Lead Accenture, Philippines Speaking on: Keeping HR awake at night: Navigating through business changes Donna has over 20 years of extensive Human Resource Development / Organisational Development (HRD/OD) and Talent Management Her role is consist overseeing and managing Total Rewards Strategy by working closely with Accenture Delivery Businesses to define their future needs taking into account marketplace intelligence as well as oversee the future phases of Total Rewards Simplification. Donna is also working as a member of the Global HR Mergers and Acquisitions Team, responsible for M&A initiatives in Asia Pacific and supports global programs. Girish Ganesan Vice President & Regional Human Resources Lead- Asia Manulife Financial, Singapore Speaking on: Managing a multi-generational workforce: Striking the right balance between Gen Y & Gen X Girish Ganesan is responsible for HR leadership and strategy for the Regional O˝c e and Group functions in Asia, namely Information Services, Finance, Legal & Compliance, Human Resources, Regional Agency, Regional Wealth Management, Regional Product Development, Branding & Communications. Prior to Manulife, Girish worked for other well-known multinationals including Accenture, Primus Telecommunications and Gap Inc. Girish is awarded as the Human Resources Professional of the Year - Human Resources Magazine 2013 Mitzie F. Antonio Human Resources Director Nestle, Philippines Speaking on: Talent Management Strategies Mitzie started her career in Nestle in 1996. In 2004, she moved to the Headquarters in Switzerland to work with Zone Asia Oceania and Africa - HR in the areas of Management Development and Compensation. In 2005, she was expatriated to Nestle Thailand as Head of Corporate Organisation Development. Mitzie returned to Nestle Philippines in January 2009, as Corporate Learning and Development Head. She assumed the role of HR Business Partner for Technical Group in October 2010 prior to being appointed as HR Director for Nestle in the Philippines in July 2011. Amor C. Villalon Regional Vice President Human Resources Fujitsu Asia Pte. Ltd., Singapore Speaking on: Implementing a holistic and integrated talent management strategy to overcome people related challenges Amor is a seasoned Human Resources practitioner with broad experience in all facets of HR Management, gained in multinational organisations such as Colgate Palmolive, James Hardie, Wyeth Pharmaceuticals and Microsoft. With proven track record in designing innovative HR programs that help drive business performance, Amor is highly adept in HR business partnering, talent management, change management, performance management, leadership development and employee engagement. She is known to be passionate about people and results. Roberto E. Galvez Vice President & Head of Human Resources Bank of the Philippine Islands, Philippines Speaking on: Democratising executive development: The BPI Experience Roberto is an Experienced Human Resource Management practitioner who has managed the human resource departments of companies with more than 4,000 employees. He is also an academic lecturer at the Departments of Psychology of the University of the Philippines and De la Salle University, and has published research papers in various academic journals and HR association newsletters. Currently Roberto is heading the products and solutions division of the Human Resources Management Group in Bank of the Philippine Islands. Michael McCarthy Group Head Human Resources, Asia Pacific, Middle East and Africa MasterCard, Singapore Speaking on: Retention in extreme circumstances: A Mastercard case study Michael McCarthy is responsible for talent management, people engagement, recruitment and leadership development, performance management, employee relations and organisational design at Mastercard. He has extensive experience as Human Resources lead in international talent management, integration and employee retention. His previous roles include Regional Head of HR, Consumer Banking, South East Asia with Standard Chartered Bank based in Singapore as well as Regional Head of HR, Retail and Commercial Asia with the Royal Bank of Scotland based in Hong Kong. Mike has also been a Visiting Lecturer on the Strathclyde University HR Management Programme for over 10 years. Joann P. Hizon Vice President - Human Resources SM Investments Corporation, Philippines Speaking on: Transforming your organisation while correlating it with talent development Joann has over 20 years hands-on experience in HR, Administration, Training, Operations, Facilities and General Services. She is also a resource speaker on career counselling, succession planning, workforce planning, and workplace diversity. SM Investments Corporation is called by Forbes as the “single biggest firm in terms of market value”. SMIC is the flagship company of the SM Group of Companies - one of the top 10 companies in the Philippines and among the top 200 companies in Asia. For further details, contact Sandy Beh T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com PG.3
  • 5. HR SENATE 2014 CRAFTING THE FUTURE FOR HR 23 - 24 April 2014 | Ascott Makati, Manila, Philippines FEATURING KEYNOTE PRESENTATIONS AND CASE STUDIES BY: Yeoh Sai Yew Group Head Rewards and People Services AirAsia Berhad, Malaysia Speaking on: Attract and retain key talent: Succession planning for the future Yeoh Sai Yew has 14 years HR experience mainly in Compensation and Benefits. Prior to AirAsia Berhad, he worked for other well-known local and multinational companies including DiGi Telecommunications, CSC, SCOPE International, Genting Malaysia Berhad. He is also regularly featured in Human Resources Malaysia Magazine on Compensation and Benefits related articles and one of judges for HR Professional of the Year (Malaysia) by Human Resource 2013. AirAsia Berhad is awarded as one of the Best Companies to Work for in Asia 2013 by HR Asia Magazine. Jeanette Aquino-Clemons HR Head Global Service Center, DHL Global Forwarding, Philippines Speaking on: Topic to be advised Shweta Mishra Human Resource Lead Dell, Singapore Speaking on: Deciding on moving ahead in talent acquisition: Social Media for recruiting Shweta leads the Human Resources function for Dell in Singapore. She is responsible for developing the country HR strategy and driving execution in support of people strategy encompassing all aspects of an employee lifecycle. She has played several leadership roles such as HR Lead, Talent Acquisition Lead, Talent Management and Change Management in the HR organisations across MNCs such as Juniper Networks, Deutsche Post DHL & Dell in India, Germany and Singapore respectively. Dell Singapore is awarded the “Best Use of Social Media” by HRM Asia Award in 2013. Anji M. Azuelo HR Lead Microsoft, Philippines Speaking on: Employee engagement and the business strategy: Connecting them for results Sandeep Mookharjea Regional Head of HR Specialist Functions Singapore & South East Asia Standard Chartered Bank, Singapore Speaking on: Future of work and implications on HR Sandeep has been the regional head of HR specialist functions at Standard Chartered Bank since 2011. Prior to this position, Mookharjea has held roles such as country head of HR service delivery in India and country head of HR in Bangladesh. Along with his current responsibilities spanning all specialist functions, he has successfully led the recent subsidiarisation of Singapore consumer bank from the HR perspective. Standard Chartered Bank was awarded the “Best Corporate & Employee Citizenship” in HRM Asia Award 2009, 2010, 2011. Grace Wong Regional Head of Human Resource Samsung Asia Speaking on: Employer Branding: How fast can you increase your ROI? Grace Wong has had extensive experience in leading teams of HR professionals across South East Asia and Oceania as Regional Head of HR. Her expertise lies in Talent Management, Talent Acquisition and Total Rewards. Prior to joining Samsung, Grace held similar leadership roles in the information and technology sectors as well as at Thomson Reuters. Samsung Asia was chosen in the finalists of “Excellence in Graduate Development” by HRM Asia Award 2013. Janaka Kumarasinghe Director/HR Professional Kent Ridge Ltd., Sri Lanka Speaking on: Using corporate social responsibility to increase employee engagement and cultivate organizational excellence Janaka Kumarasinghe is a Human Resource Management Strategist with 20 years of local and foreign experience in leading organisations. He is a Past President of Institute of Personnel Management Sri Lanka and Asia Pacific Federation of Human Resources Management (APFHRM). Janaka is also a visiting lecturer in HRM at the Universities of Moratuwa, Colombo and Open University in their MBA programs. He was awarded the prestigious Gold Medal for the outstanding contribution to the field of HRM by IPM in 2009, and HR Leadership Awards at the Global HR Excellence Awards, Mumbai in 2009 and 2010. For further details, contact Sandy Beh T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com PG.4
  • 6. HR SENATE 2014 CRAFTING THE FUTURE FOR HR 23 - 24 April 2014 | Ascott Makati, Manila, Philippines Day One Wednesday, 23 April 2014 Talent Management & Retention Planning 0800 Registration and Coffee 0845 Opening Address by Chairperson 0900 1230 Networking Luncheon 1400 Session Five Democratizing Executive Development: The BPI Experience This session will discuss about BPI's "Leadership Excellence Acceleration Program (LEAP)” which won the People Program of the Year Award from PMAP (People Management Association of the Philippines) in 2012. BPI has so far trained more than 900 BPI executives in this program conducted with the Harvard Business Publishing. This has brought Strategy and Innovation to the way of doing business in every business group of BPI. Session One Keeping HR awake at night: Navigating through business changes Claims that HR professionals lack business nous and are slow to adapttheir policies and practices in line with changes in the world of work are not something new. In fact if you are a HR person, you could be forgiven for feeling a bit under siege at the moment. Surveys suggesting that HR is not regarded as influential, is not seen by senior managers as adding value and is failing to respond to changing business needs. There are of course many HR professionals out there breaking boundaries and pioneering new and exciting ways of working. But what are the key issues that should be top of HR’s agenda right now? Roberto E. Galvez Vice President & Head of Human Resources Bank of the Philippine Islands, Philippines 1445 Donna Grande Total Rewards Strategy Leader / Human Resources Mergers & Acquisitions Asia Pacific Lead Accenture, Philippines 0945 Session Two Managing a multi-generational workforce: Striking the right balance between Gen Y & Gen X Have you given a thought on what will be the best possible way to manage talent in today’s increasingly global and fast-moving world? Recent research has shown that one of the key challenges for HR will be to find ways to manage the conflicting needs of the different age groups now populating the workplace. A recent Ashridge report, for example, shows that there is a real disconnect between managers and their Generation Y employees (Culture Shock: Generation Y and their managers around the world). While looking through different lenses both gen Y and Gen X are struggling to work together effectively. Striking the right balance and helping the generations work together in harmony will be the key in identifying young talent. Michael McCarthy Group Head Human Resources, Asia Pacific, Middle East and Africa MasterCard, Singapore 1530 Afternoon Refreshments 1600 Session Seven Transforming your organisation while correlating it with talent development • Know the factors rights: What influences transformation within an organisation? • Determining the benefits of linking organisational transformation to talent development. Will this effect employee morale? Girish Ganesan Vice President & Regional Human Resources Lead - Asia Pacific Manulife Financial, Singapore 1030 Session Three Winning the war on talent: Making people your competitive advantage Joann P. Hizon Vice President - Human Resources SM Investments Corporation, Philippines Morning refreshments 1100 1645 When the dot-com bubble burst and the economy cooled, many assumed the war for talent was over. It's not! This session will take you further into the most talked about topic – Winning the war on talent. • Deciding the future: Venturing into innovative solutions to prevent talent shortage and skills gap • Staying ahead of the game: Adopting new technologies in the new era of recruitment Yeoh Sai Yew Group Head Rewards and People Services AirAsia Berhad, Malaysia Session Four Implementing a holistic and integrated talent management strategy to overcome people related challenges • Improving service performance and individual standards through training and developing talent • Finding the right fit: Determining the right external vendor for talent • Providing career development opportunities and reducing attrition • Increase morale and maintain high process efficiency with the right rewarding and recognition method Session Eight Attracting and retaining key talent: Succession planning for the future Many companies are beginning to recognise the importance of closely monitoring their human capital to ensure continues growth and support of their organisation and corporate strategies. How is this accomplished? By defining corporate strategies, identifying key resources to meet objectives and outlining a clear succession plan which includes employee retention, training and recruitment practices, companies can minimise risks and be well positioned for future success. Take a closer look into developing a comprehensive succession plan for the business. Mitzie F. Antonio Human Resources Director Nestle, Philippines 1145 Session Six Retention in extreme circumstances : A Mastercard case study When attrition levels threaten the profitability of a business, staff retention and engagement swiftly become top priorities. Join Mastercard's Michael McCarthy as he shares his experiences in tackling extreme challenges in retention - both during and following a financial crisis. Michael will share how such lessons learnt can be applied to raise retention and engagement levels throughout your organisation - in both turbulent and less turbulent times. 1730 End of Day One Amor C. Villalon Regional Vice President Human Resources Fujitsu Asia Pte. Ltd., Singapore For further details, contact Sandy Beh T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com PG.5
  • 7. HR SENATE 2014 CRAFTING THE FUTURE FOR HR 23 - 24 April 2014 | Ascott Makati, Manila, Philippines Day Two Thursday, 24 April 2014 0800 Registration and Coffee 0830 Welcome Address by Chairperson 0900 Session One View from the Top: HR Professionals 1400 Although many HR organisations started their HR transformation journey years ago, the challenges of finding ways to deliver existing HR services more efficiently still looms large, let alone the challenges of globalising HR services and standardising end-to-end processes. This session will discuss how Standard Chartered Bank is globalising their HR services and transforming HR in a Global Business Environment. Lessons I Want to Pass On to Emerging In this inspirational session, One of Asia’s top HR Director of the Year will share insight into the trajectory of her career. Jeanette Aquino-Clemons Human Resources Head Global Service Center, DHL Global Forwarding, Philippines 0945 Session Two Unlocking Big Data: HR and Big Data In 2013 one of the biggest buzz phrases is ‘Big Data’. Current estimatation suggests that we are creating over two quintillion bytes of data every day and around 90 per cent of the data that exists today was created in the past two years. HR professionals are looking at new trends in the HR space, technology and data. Big data in the HR space over the next five years is going to be a market-charger. The skills required to manage this type of data – cleansing, analytics and reporting – are not commonly found in the traditional skill set of HR professionals; companies have to identify and bring on people who can work on HR data. This session will give you what it takes in winning BIG Data. Session Five Future of work and implications on HR Sandeep Mookharjea Regional Head of - HR Specialist Functions Singapore & South East Asia Standard Chartered Bank, Singapore 1445 Session Six Employer Branding: How fast can you increase your ROI? • The importance of testing and validation in improving ROI • Measuring ROI against a KPI Dashboard • Pros and cons of measuring ROI and exploring alternative ways of measuring HR contributions to business success • Taking employer branding from tactical into strategic - Defining milestones and how to get there Grace Wong Regional Head of Human Resources Samsung Asia 1030 Afternoon Refreshments Session Seven Using corporate social responsibility to increase employee engagement and cultivate organisational excellence Morning refreshments 1100 1530 1600 Speaker to be advised Session Three Moving ahead in talent acquisition: Social Media for recruiting • Why is CSR important, and how does it deliver benefits to an organisation? • What does CSR mean for employees and how do you engage them in the CSR strategy and implementation? • What is the ROI and how do you ensure that you are reaping the benefits from time and monetary investments? You need to have the right people in driving your organisation’s competitive advantage and market differentiation. Using social tools is an added advantage but there is still a lot to learn about the proper application and to overcome the perceived and real risks involved. Get your hands on the methods towards utilising social tools to attract the right candidates. Apart from that, get hold of key business drivers and how to apply them to the social collaboration strategy. Shweta Mishra Human Resource Lead Dell, Singapore 1145 Janaka Kumarasinghe Director/HR Professional Kent Ridge Ltd., Sri Lanka 1645 Hear employee engagement stories from the coalface with these 20 minute quick fire case studies. In this session our speakers will detail what they are doing to engage their employees - what was useful, what wasn’t, and how they are currently developing employee engagement within their organisation. Session Four Employee engagement and the business strategy: Connecting them for results According to HR Magazine, engaged employees perform 20% better and are 87% less likely to leave an organisation. So, managers and team leaders need to become expert relationship builders and they need to learn how to nourish and sustain those relationships over time. • Creating lifestyle brands and people with passion • Building culture with robust commercial acumen: How they can be done together? • Real truth on leadership, communication and diversity • Striking correctly: Balancing your reward strategy between the two to drive maximum engagement Session Eight :Panel Discussion Learn from your peers: real life stories Speakers to be advised 1730 End of Day Two Anji M. Azuelo Human Resources Director Microsoft, Philippines 1230 Networking Luncheon For further details, contact Sandy Beh T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com PG.6
  • 8. HR SENATE 2014 CRAFTING THE FUTURE FOR HR 23 - 24 April 2014 | Ascott Makati, Manila, Philippines COMPANY DETAILS Name REGISTER NOW Industry Address Postcode Tel Name: Sandy Beh T: +603 2781 1510 F: +603 2781 1505 Email: sandyb@trueventus.com Country Fax ATTENDEE DETAILS 1 Name Job Title Email Name Job Title Tel Email Name Job Title Tel 5 Email Tel 4 Job Title Tel 3 Email Name TERMS & CONDITIONS Job Title Tel 2 Name Email 1. The course fee is inclusive of the event proceedings, materials, refreshment and lunch. 2. Upon receipt of the complete registration form, invoice will be issue. Trueventus request that all payments be made within 5 working days of the invoice being issued. Full payment must be received prior to the event. Only delegates that have made full payment will be admitted to event. Clients are responsible for their own banking fees and banking fees will not be absorbed into the booking price. 3. Substitution & cancellations policy. Should the registered delegate is unable to attend, a substitute delegate is welcome at no extra charge. Written notifications of all substitutions is required 5 working days prior to the event. Trueventus contracts carry 100% full liability upon receipt of registration. Non payment does not constitute cancellation. A 100% of cancellation fee will be charged under the terms outlined below: Due to limited event seats, Trueventus agrees to book and confirm the seat for the client upon issuance of invoice. Upon signing of this contract, client agrees that in case of dispute or cancellation of this contract Trueventus will not be for total contract value. If a client does not attend the event without written notification at least 5 working days prior to the event date, he/she will deemed as no show. A no show at the event still constitutes that the client will have to pay the invoice amount that was issued to them. Trueventus does not provide refunds for cancellations. By signing this contract the client also agrees that if they cancel that Trueventus reserves the right to pursue monies owned via the use of local debt collection agency were the client is situated. Furthermore the client will be held liable for any costs incurred in collection of outstanding monies. When any cancellations are notified in writing to Trueventus 5 working days prior to the event, a credit voucher will be issued for use in future Trueventus events. APPROVAL 4. Trueventus will at all times seek to ensure that all efforts are made to adhere to meet the advertised package, however we reserve the right to postpone, cancel or move a venue without penalty or refunds. Trueventus is not liable for any losses or damages as a result of substitution, alteration, postponement or cancellation of speakers and / or topics and / or venue and / or the event dates. If force majuere were to occur Trueventus accepts no responsibility or liability for any loss or damage caused by events beyond their control, including, but not restricted to strikes, war, civil unrest, flight delays, fire flood, or any adverse weather conditions. Trueventus under no circumstances is liable for any other costs that might have been incurred in the attendance of the event, including but not limited to flights, accommodation, transfers, meals etc. NB: Signatory must be authorised on behalf of contracting organisation. Name Job Title Email Tel Fax 5. Upon receiving this signed booking form, you the client herby consent to Trueventus to keep your details for the use of future marketing activities carried out by Trueventus and third party organisations & partners. Authorising Signature 6. Copyright and Intellectual Property. Any redistribution or reproduction of part or all of the contents in any form in connection to this event is prohibited without prior written consent by Trueventus. COURSE FEES * Exclusive 20% discount to AHRM's members 7. Client hereby agrees that he/she exclusively authorizes Trueventus charged the credit card with detials listed above for the amount provided herein; this registration form serves as a contract that is valid, binding and enforceable. He/she at any time will have no basis to claim that the payments required under this Contract are unauthorized, improper, disputed or in any way. Upon issuance of invoice Trueventus will be charging the client USD 30 processing fee. Book and pay by 31 January 2014, USD 995 per delegate save USD 400 From 4 February 2014, USD1395 per delegate save USD 200 After 3 March 2014, USD1595 per delegate □ Documentation Package USD 495 All options inclusive of delegate pack, luncheon and refreshments. MN-HR22 PAYMENT DETAILS Payment is due in 5 working days. By Signing and returning this form, you are accepting our terms and conditions. Please debit my: Card Number CVC/CVV2 □ VISA □ MasterCard □□□□ □□□□ □□□□ □□□□ □□□ This three-digit CVC/CVV2 number is printed on the signature panel on the back of the card immediately after the card’s account number. Card Issuing Bank: Card Issuing Country: Cardholders Name Expiry Date Cardholders Signature Cardholder Email: / / For further details, contact Sandy Beh T: +603 2781 1510 | F: +603 2781 1505 | E: sandyb@trueventus.com PG.7