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HOW TO BUILD A
GREAT TEAM…
Part Two -
Development
A WEBINAR FOR ALA EDITIONS
CATHERINE HAKALA-AUSPERK
APRIL 23, 2014
Webinar Description
 GROWTH (APRIL 16, 2014)
 DEVELOPMENT (APRIL 23, 2014)
 Opportunities (Openings)
 Identifying Need
 Interviewing
 Hiring
 Preparation
 Expectations
 Environment for Success
 Corrections
Orientation
It’s not just for rookies anymore!
Culture
•Open toe shoes?DRESS
•Long lunches?CUSTOMS
•Who’s in the basement?DIVERSITY
CLARIFYING EXPECTIONS (for all)
SETTING (TEAM) GOALS:
For Today, Tomorrow, Next Tuesday
 Cascading Strategies
 For Department/Branch
 For Each Person
THAT’S NOT MY OFFICE, IS IT?
A GREAT TIME TO CLEAN HOUSE
Hollywood Squares/Match.com
WHY
COMFORT
LEVEL
ANSWERS
HOW
IMPERSONALLY
BEST SOURCE
WHAT IF?
NOWHERE TO
TURN
PERPETUATING
ERRORS
Evaluations are Non-Fiction
 RECORD
 REPORT
 CONGRATULATE
 PLAN
GAPS
GROWTH TRAINING
CORRECATION IMPROVEMENT
Questions, Comments?
Time to change seats?
 Collection Assignments
 Programming
 Committee Appointments
How To Talk So Your Team Will Listen
and Listen So Your Team Will Talk
 Email
 Reports
 Face-to-Face
 Department/Branch
Meetings
 IntraNet
Risks and Challenges for All!
PILOT
PROJECTS
BEST
PRACTICES
CRAZY NEW
IDEAS
MOTIVATION & REWARD (not $)
 CHALLENGE
 RECOGNITION
 APPRECIATIION
 OPPORTUNITY
Training &
Development
Planning
REALISTIC, AFFORDABLE, DOABLE
MEETING (AND RESOLVING)
CHALLENGES
 Investigate
 Listen
 Review Options
 Consequences
Consistency is Key
Questions, Comments?
Thank you…

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