Part 1 of 2-Part Webinar, presented March 14, 2013 by Rebecca K. Miller, Heather Moorfield-Lang, and Carolyn Meier.

1. Rebecca K. Miller, Heather Moorefield-Lang, and Carolyn Meier
March 14, 2013

2. Courtesy of www.istockphoto.com

3. Image courtesy of Montlieu Academy of Technology

4. Image from http://xkcd.com

5. Overview of Workshop, Part
I
March 14, 2013
 Welcome and overview of Webex
 Introductions of presenters
 Tablets: what are they?
 Why tablets?
 Tablet comparisons
 Types of tablet programs and setting them up
 Begin discussion of case studies
 Questions
 Preview of next week

6. Introductions
Heather Moorefield-Lang
hmlang@vt.edu
Carolyn Meier
cmeier@vt.edu
Rebecca K. Miller
millerrk@vt.edu

7. The Tall and Short of It

8. Quick Poll!
Why are you participating in today’s
workshop?
A. My library is interested in starting or
improving our tablet program
B. Personal interest in tablets
C. I own a tablet—what do I do with it?!
D. My boss made me do this
E. All of the above!

9. Integrating iPads & Tablets
 What types of libraries are integrating iPads and
other tablet computers?
 This webinar will touch on the use of tablets in
academic, public, and school libraries.
 Many thanks to our friends in different libraries all
over the country who have shared their stories with
us!
 Stay up to date with us and our projects via our
Tumblr site: http://tabletsinlibraries.tumblr.com/

10. Tablets: What Are They?
• Tablets are not a new
technology
• The term ―tablet‖ is a bit
loaded, since it evokes recent
machines (tablet PC) to bear
this name, which were really
convertible laptops
• In this presentation, we will use
the term ―tablet‖ or ―slate‖ to
refer to the most recent
generation of tablet
computers, often exemplified by
Apple’s iPad
Image shared by Anandbadsu via a CC BY-NC-SA 2.0 license
• Let’s review the evolution of
tablet computers…

11. The Telautograph
Patented in 1888, the telautograph, is considered
the precursor to the fax machine and to the
modern tablet computer.
The machine uses an electrical stylus-type device
to create handwritten messages that can be sent
from one station to another.

12. The Dynabook
Conceptualized by computer
scientist Alan Kay in 1968,
the Dynabook was intended
to be an educational tool to
be used by children.
Interestingly, Kay, who is
involved with One Laptop
per Child, has inspired the
development of an under-
$100 OLPC tablet, the XO-3:
Image from edibleapple.com
Visit One Laptop per Child for more information: one.laptop.org

13. The Apple Bashful
In 1983, Apple dreamed up the Bashful,
an early tablet-like computer that never
made it to the market.
The photos of these prototypes were
only revealed in 2011, after Apple’s
actual success with a tablet product!
Image from technabob.com

14. The GRiDPad
In 1988, the GRiDPad was
released. The touchscreen
worked on a handwriting-
recognition system that was used
in Palm devices. Palm
Computing was later founded by
the GRiDPad’s creator, Jeff
Hawkins.
A GRiDPad cost $2,370, and was
mainly used by professionals in
healthcare and law enforcement.
Image from thetechcentral.com

15. The Apple Newton
The Apple Newton , although it may
look like a precursor to the iPad, was
actually one of the first personal digital
assistants (PDA) on the market. That
term—personal digital assistant—was
actually coined by Apple’s CEO (at the
time) John Sculley.
The Apple Newton was 4.5 X 7 in., and
weighed nearly a pound.

16. The MS Tablet PC
The MS Tablet PC, like the one
pictured here, started shipping in
2002. This is the image that many
think of when they hear the term
―tablet computer.‖ Really, it’s simply a
laptop with a swivel screen.
These machines ran Windows XP
Tablet PC edition, and included pen-
enabled, handwriting-enabled, and
speech-enabled applications. This
sort of ―tablet‖ computer never gained
much of the market share, and

17. The iPad
2010: Steve Jobs unveils the new
―touchscreen tablet‖ that renews the
way that consumers view and use
―tablet‖ computers.
While the first generation iPad had a
few issues--no camera and no
multitasking--the iPad re-envisioned
personal computing, and led to the
boom in touchscreen tablets that we
Image from apple.com currently see.

18. Why Tablets?
 Tablets usher in the ―post-PC‖ or ―PC
plus‖ era
 Flexible
 Portable
 Intuitive/easy
 Touch technology
 Apps and other content
 But, is there more? Particularly, for
libraries?

19. Personal Dynamic Media
 Interactive books and fiction
 Tablet-based learning platforms
 Horizon Report 2013

20. Mobile Information Literacy
Image from: http://www.rpls.ws/rpls_history.htm

21. Tablets in 2013
 Tablets are evolving nearly faster than we
can keep up with!
 In the third quarter of 2012, 25% of all
computers sold were tablets. The same
market research firm (IDC) also confirmed
a 75.3% increase in tablet sales compared
with the same time period of 2011.
 Pew Internet & American Life Project keeps
tabs on gadget ownership growth…

22. Retrieved from: http://www.pewinternet.org/Trend-Data-(Adults)/Device-Ownership.aspx

23. Quick poll!
What do you own or use?
A. iPad
B. Android Tablet
C. Microsoft Tablet
D. Dedicated E-reader
E. Tablet AND dedicated E-reader
F. None of the above

24. 2012 Device Ownership
Retrieved from: http://www.journalism.org/analysis_report/device_ownership

25. 2013 Tablet Market
Retrieved from: http://bgr.com/2012/12/05/tablet-market-share-2012/

26. Investing in a Tablet
 New technologies are big investments in money, time, and
other resources
 Before deciding to make this investment, ask a few
questions:
 What can the tablet(s) do that other technologies (e.g., e-
readers, netbooks) cannot?
 Who will be using the tablet(s)?
 How will users be using the tablet(s)?
 Where will users be using the tablet(s)?
 Who will support and maintain the tablet(s)?
 Is there an interest in continuing to explore the possibilities of
tablets? Who will stay up to date on updates, etc.?

27. Why and how do people use
tablets?
Retrieved from: http://www.journalism.org/analysis_report/future_mobile_news

28. Mobile Connections to Libraries
 The Pew Internet & American Life
Project found that about 13% of those
ages 16+ have visited library websites or
accessed library services by mobile
devices.
 This compares with about 25% of
Americans 16+ who visited a library
website (via any method) over the past
12 months. Of this group…

29. Library Website Activity
 Searching the library catalog
 Finding basic library information
 Reserving books
 Renewing books
 Using an online database
 Looking up information on library events
 Getting research/homework help
 Reading book reviews/recommendations
 Checking on fines
 Signing up for library events
 Downloading an e-book
 Reserving a meeting room

30. Tablet Programs in Libraries
 Being able to match your need(s) to the tablet’s functions
and capabilities is essential to the success of your tablet
computer program
 For that reason, tablet programs in libraries need to start
with research into both user needs and tablet options…
 In the examples (practical applications) that we
discuss, many libraries focus on tablets for different
reasons:
• E-reading • Providing new services
• Engaging learners • Delivering new content
• Supporting research • Productivity enhancement
• As assistive technologies • Professional development
• Reference • Instruction

31. Specifications to Consider
Before making a purchase decision, consider:
 Price
 Operating system
 Connectivity
 App availability
 Accessories
 Size and weight
 Features (camera, microphone, video, speakers, ports)
 Storage
 Battery life
 Available technical support
 Any noted drawbacks

32. Operating Systems
Currently, three main (competing) operating systems:
• iOS 6.1.2 (update released February 2013)
• Android 4.2.2 (Jelly Bean, update released
February 2013)
• Windows 8 and Windows RT (released October
2012)

33. Range of Specs
 Display: 7‖ - 12‖
 Price: $150 - $1000
 Connectivity: Wi-Fi only, Wi-Fi + cellular
(3G/4G)
 Features: Cameras, microphones, USB
ports, accessories
 Storage: 8GB - 128 GB
 Apps: App Store, Google Play, Windows
Store

34. Current Brands
Acer Microsoft
Amazon Motorola
Apple Pandigital
Archos Pantech
Asus Samsung
Barnes & Noble Sony
Blackberry T-Mobile
Coby Toshiba
Google Velocity Micro
Lenovo ZTE

35. iPad
Image from apple.com

36. Pre-Installed Apps
More information available:
http://manuals.info.apple.com/en_US/ipad_user_guide.pdf

37. Samsung Galaxy Tab
Galaxy Tab 2 7.0 inch
Galaxy Tab 2 10.1 inch
Images from: http://www.samsung.com/global/microsite/galaxytab/10.1/index.html

38. Pre-Installed Apps
Images from:
http://www.gsmarena.com/samsung_
galaxy_tab_2_70_review-review-
781p3.php

39. Microsoft Surface Pro
Images from:
http://www.microsoft.com/Surface/en-
US/surface-with-windows-8-pro/home

40. Pre-Installed Apps
Mail, SkyDrive, People, Photos, Video, Music,
Skype, IE, Calendar, Games, Store
More information available in the Surface User Guide:
http://www.microsoft.com/Surface/en-US/surface-with-windows-8-pro/home

41. Google Nexus
Image from: http://www.google.com/nexus/

42. Kindle Fire HD
Image from: http://www.amazon.com/Kindle-Fire-
HD/dp/B0083PWAPW

43. Tablet Price Display/ Storage Connectivity Battery Features Apps
weight Life
iPad $399- 9.7 in. / 16/32/64/128 Wi-Fi 9/10 hrs. Cameras (2) Over
$929 1.33 lbs. GB Video Rec. 300,000
Wi-Fi + cellular Speaker/Mic apps for
iPad
in Apple
App Store
iPad Mini $329- 7.9 in./ 16/32/64 GB Wi-Fi 9/10 hrs. Cameras (2) Apple App
$659 0.68 lbs. Video Rec. Store
Wi-Fi + cellular Audio/Mic
Samsung Galaxy $199- 7.0 in./ 16/32 GB Wi-Fi 9 hrs. Cameras 700,000+
Tab $629 0.85 lbs. Video Rec. in Google
Wi-Fi + cellular Audio/Mic. Play
10.1 in./
1.25 lbs.
Google Nexus $199- 7.0 in./0.75 16/32 GB Wi-Fi 9.5 hrs. Camera Google
$499 lbs. Micropphone Play
Wi-Fi + mobile 9 hrs. Gyroscope
10.0 in./1.3
lbs.
Windows $499- 10.6 in./1.5 32/64/128 GB Wi-Fi only USB ports 30,000+
Surface (RT and $999 and 2.0 lbs. Cameras apps in
Pro) Tablet Video/audio Windows
Store
Kindle Fire HD $199- 7.0 in./0.87 16/32 GB Wi-Fi only 11 hrs. USB ports Google
$249 lbs Audio Play
Barnes & Noble $199- 7.0 in./0.69 8/16 GB Wi-Fi only 10.5 hrs. Audio Google
Nook HD $229 lbs. Play

44. Impact on Device Usage

45. Quick Poll!
What sort of trends do you see in your
library?
A. More patrons or students with tablets
B. More patrons or students with e-
readers
C. Patrons seem to use tablets and e-
readers about equally
D. I’m not sure yet

46. E-Readers v. Tablets
 The big question: will (do) tablets replace e-
readers?
 The answer: it depends
 We’ll discuss book apps later (Kindle, Nook, iBooks),
but tablets are impacting the market for and usage of
e-readers
 According to the 2011 Nielsen survey, 24% of e-
reader users use their e-readers less often once they
started using a tablet.
 Significance? Libraries may want to seriously
consider the flexibility of the devices they invest in.

47. Types of Tablet Programs
 Libraries interested in purchasing tablets may
have a variety of objectives:
 For staff: productivity, exploration, experience
 For in-house use: in classes, in story times, for
other specific purposes inside the library or other
educational setting
 For circulation: users can check out for personal
use
 Keep these different objectives in mind as we
discuss building a tablet program and explore
various examples

48. Setting up a program
 We’ll discuss these steps a bit here, and also
touch on them in the examples we’ll explore.
 Assessing needs
 Finding funding
 Purchasing
 Circulating
 Developing policies
 Staff training
 Tech support
 User support
 Marketing
 Implementing the program
 Assessing the program

49. Quick poll!
My library’s tablet program is…
A. Up, running, and successful!
B. In the works
C. Still a year or more in the future
D. Not yet in my library’s future

50. Assessing needs
 Technology plan, strategic plan, or mission of library
 Gather information
 Inventory current services
 Offered by library
 Offered by competitors
 Inventory current needs
 Focus groups and interviews
 Surveys
 Observations
 Anecdotal evidence

51. Finding Funding
 Many of the projects we’ll be exploring in this
workshop have become a reality because of
grant funding or other donations.
 Tumblr site contains some resources:
http://tabletsinlibraries.tumblr.com/funding

52. A few funding resources
 Consider local partnerships or funding opportunities
 Consider the following funding sources:
 Perma-Bound (http://www.perma-bound.com/grants-and-
funding.faces)
 DonorsChoose.org (http://www.donorschoose.org/)
 Tech Soup for Libraries (http://techsoupforlibraries.org/)
 Grants.gov (http://www.grants.gov/)
 IMLS grants (http://www.imls.gov/applicants/search.aspx)
 NEH grants (http://www.neh.gov/grants/grants.html)
 Library Grants (http://librarygrants.blogspot.com/)
 Library Works
(http://www.libraryworks.com/LW_Grants/GrantsCurrent.aspx)

53. Purchasing
 After making the initial decision to purchase
tablets, again, think about the specifications
and content available for the device(s).
 Consider what accessories you may want to
purchase and circulate along with the device
you select (e.g., keyboard? VGA or HDMI
adapters?)
 Leave room in your budget for apps and other
accessories you may want or need down the
road

54. Sample Budget: iPads
 Devices
 10 iPad 2s (16 GB, Wi-Fi only): $4,000.00
 Accessories
 10 Smart Covers: $400.00
 10 iPad sleeves: $250.00
 5 Digital AV adapters: $200.00
 5 VGA adapters: $150.00
 5 Pogo Styli: $75.00 = almost $30,000
 3 Camera connection kits: $100.00
 Circulating
 TechLogic MediaSurfer kiosk system: $20,000
 Storage
 Bretford PowerSync Cart for iPads: $2,600.00
 Maintenance
 13‖ MacBook Pro: $1,200.00
 iTunes account: $0.00
 Apps
 $300/year

55. Purchasing apps
 One license per device
 Apple Volume Purchase Program for iOS apps and books
 K-12
 Higher education
 http://www.apple.com/education/volume-purchase-program/
 Apple purchasing for non-educational entities
 Volume licensing for business
 Multiple accounts
 ―Gifting‖ an app from a single account
 Android: Google Play Private Channel
 Microsoft: Enterprise Sideloading (education?)

56. Circulating
 If you are planning to circulate the tablets,
you’ll need to consider a few fundamentals
of the program:
 Physical space—where will the devices be kept
and charged?
 Tracking the device
 Content that will be placed on the device
 Accessories that will either circulate or be made
available
 Procedures to restore the device after it has
been returned

57. Mediasurfer Kiosk
• Works with iPads and other tablets/media
devices
• Automatically wipes and restores/syncs
• Integrates with any ILS
• More information:
http://www.getmediasurfer.com/product-
details.html

58. Bretford iPad Products
Cart available in two sizes:
20 or 30 iPads
Tray syncs up to 10 iOS
devices
(iPads, iPods, iPhones)

59. Accounts v. Profiles (iPad)
 Profiles/Accounts do not act as different user
accounts on laptops or desktops
 Profiles are administrative for restrictions,
security, etc.
 Accounts are connected with user and
facilitates Apple interactions
 All apps are visible on iPad – no matter how
many accounts are used on single iPad – until
the iPad is erased and reset to factory settings

60. Accounts
 Attached to user
 Facilitate Apple
interactions
 Purchase and
update apps
 Sync data between
devices

61. Profiles

62. Systems Profile Privileges

63. When Circulating…
 If a user adds an app or other content through
his/her own account, he/she still has access to it,
just not on the returned device
 The returned device can be wiped, restored to
factory settings, and then synced with the
institutional/library iTunes account
 This can take anywhere from 5 minutes to an
hour, depending on how much content needs to
be restored.

64. Reset

65. Erase

66. Sync
From iTunes
• Factory settings restored
• Apps are updated and restored upon sync
• All of this occurs on the library’s Apple
account

67. Restore

68. Developing Policies
 As with all library resources, you’ll need to
develop policies to manage the use of the
tablets. These can include:
 User eligibility
 In-house v. external checkout
 Loan period
 Late fees
 Damage fees
 Renewals
 Holds
 User agreements/contracts

69. Quick Poll!
How long is the loan period for tablets
at your library?
A. Less than 1 day
B. 1-3 days
C. 3-5 days
D. 5-7 days
E. More than 7 days

70. Existing Policies
 A number of libraries that currently circulate
iPads have policies posted on the web:
 Virginia Tech’s Art + Architecture Library:
http://www.lib.vt.edu/artarch/ipad-policy.html
 MIT Lewis Music Library:
http://libstaff.mit.edu/lewis/iPad_policies_procedures.
pdf
 Wake Forest University:
http://zsr.wfu.edu/about/policies/technology-ipad
 L.E. Phillips Memorial Public Library:
http://www.ecpubliclibrary.info/services/library-
services/ipads.html

71. iPad record from
Virginia Tech Libraries
Catalog record
links to policy

72. iPad Loan Policy
Virginia Tech Libraries
Available: http://www.lib.vt.edu/circ-reserve/equipment.html

73. Existing User Agreements
 Many libraries have posted their loan and user
agreements for iPads (and other equipment) online:
 Thomas Cooper Library at University of South Carolina:
http://library.sc.edu/complab/iPad%20Agreement.pdf
 Marshall University Libraries:
http://www.marshall.edu/library/services/ipad/MU_Librarie
s_iPad_Liability_Agreement.pdf
 Bowling Green State University Libraries:
http://libguides.bgsu.edu/content.php?pid=303790&sid=25
03572
 L.E. Phillips Memorial Public Library:
http://www.ecpubliclibrary.info/images/services/iPads/iPad
_Borrowing_Agreement_4_Hour_In_House_2011.pdf

74. Staff Training & Exploration
 The most important factor? Put the
devices in the hands of library staff!
 Public services staff need to be
equipped to answer questions and
provide front-line support

75. Training and User Groups
 Set up a way for staff to communicate
about using the devices. Examples
include:
 Briar Cliff University’s discussion group:
http://bcutalks.wordpress.com/
 iPad and Tablet User Group at Georgetown’s
Lauinger Library:
http://events.georgetown.edu/events/index.cfm?
Action=View&CalendarID=212&EventID=91592
 Radford University’s McConnell Library iPad
blog: http://mozart.radford.edu/ipad/

76. User Support
 Aside from equipping staff to support users,
there are a number of other ways libraries
starting tablet programs should consider
supporting users:
 Creating help documentation
 Creating tutorials (non-Flash, in the case of iPads) to
be placed on library website and on devices
 Setting up open houses or petting zoos to familiarize
users with the new devices in a safe setting
 Holding regular workshops related to the devices.
Partner with experts.

77. Marketing
 How will you let people know this service
exists?
 Ideas include:
 Media (town or school newspapers)
 Facebook (and other social media) announcements
 Highlight on website
 Presentations for different groups
 Events like open houses or petting zoos
 Other usual publicity outlets

78. Assessing
 How will you know that your tablet program is
meeting the needs of the community?
 Consciously gather and store data
 Circulation statistics (if appropriate)
 Survey data
 Observational and anecdotal data
 Set a time in the future (6 months? A year?) to
critically review the program’s successes and
weaknesses and incorporate feedback

79. Questions
What questions do you have about setting
up a tablet program?

80. The Way it
Was
Courtesy of www.istockphoto.com

81. The Way
it Is
Image courtesy of Montlieu Academy of Technology

83. L.E. Phillips Memorial
Public Library
Eau Claire, Wisconsin

84. Program specifics
 iPad program launched on September 21, 2011
 Funding
 $50,000 grant from the Presto Foundation
 To provide tools to address accessibility issues, and to
help the community be able to explore new technologies
 Program basics (at the start):
 Circulating 32 iPad1 devices, 6 for in-house use
 64 GB, Wi-Fi only
 7-day loan period
 Content:
 1000 public domain e-books
 10 audiobooks (because of space and restoration time)
 Free apps and shortcuts (to avoid legal issues)

85. L.E. Phillips Memorial iPad
Webpage
http://www.ecpubliclibrary.info/services/library-services/ipads.html
• Available through
grant funding
• Content loaded onto
each device
Marketing & Media
Help guides
User agreements
Non-Flash tutorials

86. iPad Catalog Record (10/2011)
10/3/2011
12 days in, the iPad
circulation program is
extremely popular

87. iPad Catalog Record (3/2012)
3/3/2012
5 months later,
popularity remains

88. iPad Catalog Record (3/2013)
Popularity
waning a
bit, for a
number of
reasons…

89. User Survey
Available: http://eauclairepubliclibrary.com/survey/index.php?sid=56372

90. Media Coverage

91. Lessons from Phillips Memorial
 Be proactive and anticipatory when coming up with
policies and help documentation
 When you have many tablets (e.g., 32), don’t
circulate them all at once; instead, allow staff to
become familiar with the checkout procedure by
releasing a few at a time
 Lend the devices out to staff first, so the staff can
become familiar with them
 Seriously consider the content that you place on the
device—how much space is there? What’s legal?
 Make sure that the library website, and help
documents, are tablet friendly: mobile, and not
Flash-based.
 Assess the entire program from day one!

92. Houston Public Library
Program specifics:
 Started January 2011: 3 iPads available
to enhance ―early literacy stations‖
 Children (accompanied by a 14+ year
old) can check out for 1 hour
 Includes educational apps to aid in ―literacy
and mathematical development‖
 See references for full article

93. North Shore Public Library, NY
Program Specifics
 8 iPads
 Checked out to patrons with a library card
 Can be used anywhere in the library
 To replace children’s gaming computers
 Internet connectivity cut off
 Use Children’s Technology Review
(http://childrenstech.com/) to find relevant apps
Information from
http://sclsyouthservices.wordpress.com/2011/08/09/ipads-
replace-desktop-computers-at-north-shore-public-library/

94. Prepare for Next Week:
 If you have questions that we didn’t
answer this time, email Heather before
next Thursday (3/21): hmlang@vt.edu
 We will post our app guide before next
week:
http://tabletsinlibraries.tumblr.com/

95. Next Week, We Will Discuss
 Your questions
 Case studies from academic and school
libraries
 Recommended apps useful in all library
environments
 Strategies for staying up to date with
technology
 The future of tablets and other cool
things

96. References: Part I
 Acer Inc. (2011). Iconia Tab. Retrieved from http://www.acer.co.uk/ac/en/GB/content/series/iconia-
tab-a
 Amazon.com. (2011). Kindle Fire. Retrieved from
http://www.amazon.com/dp/B0051VVOB2/?tag=googhydr-
20&hvadid=14070388795&ref=pd_sl_1fda8bda85_b
 Apple Inc. (2011). iPad Technical Specifications. Retrieved from http://www.apple.com/ipad/specs/
 Bensinger, G. (2013, January 4). The e-reader revolution: Over just as it has begun? The Wall
Street Journal. Retrieved from
http://online.wsj.com/article/SB10001424127887323874204578219834160573010.html
 Consumer Reports. (2013, January). Hot new tablets: Three recent arrivals are welcome additions
to the market. Consumer Reports, 78(1), 20-22
 Consume Reports (2013, January). Quick guide: Computers, tablet. Consumer Reports 2013
Buyers Guide, 31-34.
 Johnson, L., Adams Becker, S., Cummins, M., Estrada, V., Freeman, A., and
 Ludgate, H. (2013). Tablet computing. In NMC Horizon Report: 2013 Higher Education Edition (p.
15-19). Austin, Texas: The New Media Consortium. Retrieved from:
http://www.nmc.org/system/files/pubs/1360189731/2013-horizon-report-HE.pdf
 Johnson, S. (2013, January). Tablet sales hit record in fourth quarter last year. Retrieved from
http://www.siliconbeat.com/2013/01/31/tablet-sales-hit-record-in-fourth-quarter-last-year/
 King, Rachel. (2012, February 23). Apple no. 1 in mobile-PC market share worldwide. CNET.
Retrieved from http://news.cnet.com/8301-13579_3-57383825-37/apple-no-1-in-mobile-pc-market-
share-worldwide/?part=rss&subj=news&tag=2547-1_3-0-20.

97. References: Part I
 Mitchell, A., Rosenstiel, T., Santhanam, L. H. and Christian, L. (2012, October 1).
Future of mobile news. Journalism.org. Retrieved from
http://www.journalism.org/analysis_report/future_mobile_news
 Nielsen News. (2011, May 5). Connected devices: How we use tablets in the U.S.
Retrieved from http://www.gartner.com/it/page.jsp?id=1800514
 Pew Internet & American Life Project. (2013, January). Adult gadget ownership over
time. Retrieved from http://www.pewinternet.org/Trend-Data-(Adults)/Device-
Ownership.aspx.
 Samsung Electronics Co. (2011). Samsung Galaxy Tab. Retrieved from
http://www.samsung.com/global/microsite/galaxytab/10.1/index.html
 Steele, C. (2011, August 7). History of the tablet. Retrieved from
http://www.pcmag.com/slideshow/story/285757/history-of-the-tablet/
 Tablet computers (cover story). (2011, December). Consumer Reports, 76(12), 26.
 Turner, A. (2011, January 28). Houston libraries want preschoolers to check out iPads.
Houston Chronicle website. Retrieved from
http://www.chron.com/business/technology/article/Houston-libraries-want-preschoolers-
to-check-out-1689013.php
 Wang, M. and Tsai, J. (2013, January 23). Apple to see tablet market share dip in
1H13. DigiTimes. Retrieved from
http://www.digitimes.com/news/a20130123PD214.html

98. Credits & thanks: Part I
 Susan Asselin, Professor & Dept. Chair, Teaching and Learning, Virginia
Tech
 Rick Barrow, Project Associate, VA Assistive Technology System, Virginia
Tech
 Department of Assessment & Library Access Services, University Libraries,
Virginia Tech
 Ross Edmonds, Web Designer & Software Manager, University Libraries,
Virginia Tech
 Neal Henshaw, Classroom Manager, University Libraries, Virginia Tech
 Kevin Jarrett, add title here
 Lesley Moyo, Director for Library Research & Instructional Services,
University Libraries, Virginia Tech
 Stephen Rechtman, PC Hardware/Software Support Analyst, University
Libraries, Virginia Tech
 John Stoneberg (and staff), Library Director, L.E. Phillips Memorial Public
Library
 Patrick Tomlin, Head, Art + Architecture Library, Virginia Tech