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We Make Your Digital
Marketing Awesome & Lucrative
Create More Revenue
a lot
Erik Severinghaus
CEO
Long time in Email
(Founding team for iContact)
Big Data Nerd
Patent #20080320482A1
“Management of Grid Computing
Resources Based on Service Level
Environments”
Marketing Knowledge
Kellogg MBA
About The Speaker:
erik@simplerelevance.com | 312-569-9431 | @SimpleRelevance
About SimpleRelevance
Founded by a co-founder of market-leading
ESP iContact and Partner in IBM’s IT
Optimization consulting team with 10+ years
experience in digital marketing optimization.
Funded by top Venture Capitalists, incubated
at the 1871 technology center in Chicago.
Patent-pending algorithm from University of
Chicago researchers developed over 2+ years.
Market leading industry partners & Fortune
500 clients.
0
12.5
25
37.5
50
Mobile Social Display Search Email
Return on Investment per $1 Spent
Email is Still King
Source: Direct Marketing Association
Politics Sports Marketing
The World Is Changing
Math Men
Accounting 101
Income Statement How much money
did you make?
Cash Flows Statement How much cash
did that generate?
Balance Sheet What are your assets
and liabilities?
The Balance Sheet
Your email list is probably worth millions of dollars.
Youshouldtreatitlikeavaluableasset.
Mirrors Ecology
Business World
Understand The Value
The Challenge
√
√
√
marketers can’t make data
actionable for individuals
Most Email Is:
Batch & Blast
Maybe A|B Testing
Some Segmentation
Really Manual (“Hard”)
Email Should Be:
Personalized
Totally Data Driven
Automated (“Simple”)
Data
Math You Like
Personalized
Totally Data Driven
Automated (“Simple”)
30-300% Improvement
in Email Metrics
The Process
Segment at the Individual Level to improve messaging and
conversion with personalization
Close the Loop using data to continuously, automatically
optimize campaign with a iteration cycle measured in minutes
Define Dynamic Workflows to move prospects through the
funnel
ReportingDeploy CampaignSetup CampaignIdentify Segment
Full Loop Marketing
crm profiles
social shares,
likes, profile info,
email opens &clicks
cart purchases and clicks
First Party Data
Third Party Data
auto content creation,
demographics,
other metadata
Taking Action
optimized,
automated,
emails, tweets
andothermarketing
Use Cases
Optimize all email sends for time of day based on
likelihood of conversion.
Optimize all email subject lines for likelihood to open.
Optimize creative, location, subject line, and time of
day personalization for cross-sell messaging.
Optimize offers, creative, subject line, and time of day
targeting for upsell communication.
Profile
Li-Ning is the third largest sportswear
company in the world, a market leader
in Asia and emerging brand in the
United States receiving endorsements
from superstars such as Dwayne
Wade.
Challenge
When Li-Ning launched in the U.S.
they put tremendous emphasis on
establishing a relationship with their
customers. Because they were
different, Li-Ning wanted to
personalize their experience.
Solution
After launching, Li-Ning introduced
SimpleRelevance data
personalization into their email
campaigns
52% increase in revenue
20+% AOV increases
Improvement
Profile
The johnnie-O line has evolved into an
apparel and lifestyle brand distinctly
defined as "west coast prep". Items for
men, women, and children include
shirts, belts, hats, socks, sweatshirts,
and specialty items.
Challenge
johnnie-O wanted to increase online
sales by sending data driven,
personalized email marketing to its
customers
Solution
j o h n n i e - O i m p l e m e n t e d
SimpleRelevance’s product
recommendation engine into their
branded emails
Improvement 40-50% increase in revenue per email campaign
SimpleRelevance quickly became johnnie-O‘s most
successful marketing strategy from an ROI perspective
Profile
A successful Fortune 500 car
manufacturer with headquarters
overseas.
Produces standard as well as luxury
models.
Challenge
The manufacturer wanted to
incorporate SimpleRelevance’s data
analytics into their social media
marketing, specifically Twitter, to
influence customer’s purchase
decisions when car shopping.
Solution
SimpleRelevance created tailored
landing pages and integrated smart
analytics into a custom twitter
m o n i t o r i n g t o o l t h a t a l l o w e d
SimpleRelevance to deliver custom,
targeted tweets to users who had
tweeted about car shopping.
Improvement $160,000 in sales in the first month
“Those who get an offer [from SimpleRelevance] closed
2x more often than those who didn’t.“ – VP of Marketing
Get In Touch
Email: erik@simplerelevance.com
Cell: 202-431-5699
Office: 312-569-9431
Twitter: @SimpleRelevance
http://www.simplerelevance.com
How It Works
The SimpleRelevance engine tracks and analyzes every interaction
between each customer and your email marketing.
For each message, we track a plethora of data points including:
Time Of Day and Day of Week
“From” Address, Subject Line, Word Count
What Creative & Content Was Included
What Links Were Clicked
We correlate those responses with each customer, as well as the existing
demographic and psychographic data to build a predictive model for
each individual customer.
We continuously learn with every interaction, so the system gets smarter
with time.
Because the algorithms do the optimization, you don’t need to do it all
manually.
Bayesian Learning
The system is constantly evaluating each of the data points that are
integrated into our system, looking for both data points that resonate
across segments of users as well as predictive elements that stand out
for certain users.
With each new data point, the entire system becomes smarter.
The engine regenerates itself nightly, evaluating new data and updating
propensity models to take into account new information.
The system can be tuned for different types of interactions and objects,
optimizing on any number of variables so long as metadata is structured
coherently.

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Simple Relevance CHICAGO AMA BIG DATE presentation deck

  • 1.
  • 2. We Make Your Digital Marketing Awesome & Lucrative Create More Revenue a lot
  • 3. Erik Severinghaus CEO Long time in Email (Founding team for iContact) Big Data Nerd Patent #20080320482A1 “Management of Grid Computing Resources Based on Service Level Environments” Marketing Knowledge Kellogg MBA About The Speaker: erik@simplerelevance.com | 312-569-9431 | @SimpleRelevance
  • 4. About SimpleRelevance Founded by a co-founder of market-leading ESP iContact and Partner in IBM’s IT Optimization consulting team with 10+ years experience in digital marketing optimization. Funded by top Venture Capitalists, incubated at the 1871 technology center in Chicago. Patent-pending algorithm from University of Chicago researchers developed over 2+ years. Market leading industry partners & Fortune 500 clients.
  • 5. 0 12.5 25 37.5 50 Mobile Social Display Search Email Return on Investment per $1 Spent Email is Still King Source: Direct Marketing Association
  • 6.
  • 7. Politics Sports Marketing The World Is Changing
  • 9.
  • 10.
  • 11.
  • 12. Accounting 101 Income Statement How much money did you make? Cash Flows Statement How much cash did that generate? Balance Sheet What are your assets and liabilities?
  • 13. The Balance Sheet Your email list is probably worth millions of dollars. Youshouldtreatitlikeavaluableasset.
  • 17. The Challenge √ √ √ marketers can’t make data actionable for individuals
  • 18. Most Email Is: Batch & Blast Maybe A|B Testing Some Segmentation Really Manual (“Hard”)
  • 19. Email Should Be: Personalized Totally Data Driven Automated (“Simple”)
  • 20. Data
  • 21. Math You Like Personalized Totally Data Driven Automated (“Simple”) 30-300% Improvement in Email Metrics
  • 22. The Process Segment at the Individual Level to improve messaging and conversion with personalization Close the Loop using data to continuously, automatically optimize campaign with a iteration cycle measured in minutes Define Dynamic Workflows to move prospects through the funnel ReportingDeploy CampaignSetup CampaignIdentify Segment
  • 23. Full Loop Marketing crm profiles social shares, likes, profile info, email opens &clicks cart purchases and clicks First Party Data Third Party Data auto content creation, demographics, other metadata Taking Action optimized, automated, emails, tweets andothermarketing
  • 24. Use Cases Optimize all email sends for time of day based on likelihood of conversion. Optimize all email subject lines for likelihood to open. Optimize creative, location, subject line, and time of day personalization for cross-sell messaging. Optimize offers, creative, subject line, and time of day targeting for upsell communication.
  • 25. Profile Li-Ning is the third largest sportswear company in the world, a market leader in Asia and emerging brand in the United States receiving endorsements from superstars such as Dwayne Wade. Challenge When Li-Ning launched in the U.S. they put tremendous emphasis on establishing a relationship with their customers. Because they were different, Li-Ning wanted to personalize their experience. Solution After launching, Li-Ning introduced SimpleRelevance data personalization into their email campaigns 52% increase in revenue 20+% AOV increases Improvement
  • 26. Profile The johnnie-O line has evolved into an apparel and lifestyle brand distinctly defined as "west coast prep". Items for men, women, and children include shirts, belts, hats, socks, sweatshirts, and specialty items. Challenge johnnie-O wanted to increase online sales by sending data driven, personalized email marketing to its customers Solution j o h n n i e - O i m p l e m e n t e d SimpleRelevance’s product recommendation engine into their branded emails Improvement 40-50% increase in revenue per email campaign SimpleRelevance quickly became johnnie-O‘s most successful marketing strategy from an ROI perspective
  • 27. Profile A successful Fortune 500 car manufacturer with headquarters overseas. Produces standard as well as luxury models. Challenge The manufacturer wanted to incorporate SimpleRelevance’s data analytics into their social media marketing, specifically Twitter, to influence customer’s purchase decisions when car shopping. Solution SimpleRelevance created tailored landing pages and integrated smart analytics into a custom twitter m o n i t o r i n g t o o l t h a t a l l o w e d SimpleRelevance to deliver custom, targeted tweets to users who had tweeted about car shopping. Improvement $160,000 in sales in the first month “Those who get an offer [from SimpleRelevance] closed 2x more often than those who didn’t.“ – VP of Marketing
  • 28. Get In Touch Email: erik@simplerelevance.com Cell: 202-431-5699 Office: 312-569-9431 Twitter: @SimpleRelevance http://www.simplerelevance.com
  • 29. How It Works The SimpleRelevance engine tracks and analyzes every interaction between each customer and your email marketing. For each message, we track a plethora of data points including: Time Of Day and Day of Week “From” Address, Subject Line, Word Count What Creative & Content Was Included What Links Were Clicked We correlate those responses with each customer, as well as the existing demographic and psychographic data to build a predictive model for each individual customer. We continuously learn with every interaction, so the system gets smarter with time. Because the algorithms do the optimization, you don’t need to do it all manually.
  • 30. Bayesian Learning The system is constantly evaluating each of the data points that are integrated into our system, looking for both data points that resonate across segments of users as well as predictive elements that stand out for certain users. With each new data point, the entire system becomes smarter. The engine regenerates itself nightly, evaluating new data and updating propensity models to take into account new information. The system can be tuned for different types of interactions and objects, optimizing on any number of variables so long as metadata is structured coherently.