1. ABDUL HAMEED VP
Email : hamifrankfinn08@gmail.com
Phone : 00971562896013
Address : United Arab Emirates, AL Qasimiyyah, Sharjah
PO Box number : 5491
CAREER OBJECTIVE
Seeking a suitable position that will help to utilize my extensive knowledge, skills and
experience to benefit the organization and strive towards excellence through continuous
improvement to the Optimum.
PERSONNEL DETAILS
Nationality : Indian
Sex : Male
Marital Status : married
Languages Known : English, Arabic, and Hindi
Strengths : highly motivated, confidant, customer friendly, talented,
energetic, Able to keep organized reception area
ACADEMIC QUALIFICATION
2009-2012 : Ilahiya Arts and Science College, Calicut, Kerala ,India
Bachelor of Arts in English language
2008-2009 : Frankfinn Institute of Airhostess Training, Calicut, India
BTECHNC Diploma in aviation, hospitality, travel mgt
2006-2008 :I.P.C Higher secondary school, Calicut, Kerala, India
Higher secondary education
2004-2005 : Government vocational higher secondary School,
Calicut,India
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2. 2 year work experience as Front Office Assistant
PROFESSIONAL EXPERIENCE
SPARK RESIDENCE HOTEL APARTMENTS, SHARJAH, U.A.E.
Front Office Assistant
• Warm Welcome to guest with very humble manner
• handle the guest registration process and assisting of
guest with any request they make
• Answer incoming calls and assist with reservations,
confirmations and room need questions and requests
• Responsible for proper key control and other security
measures
• Responsible for all incoming and outgoing calls in
professional manner
• Route calls into specific department and also guest
• Filling ,scanning ,faxing as well as typing specific
documentation
• Post charges to guest account as designated
• Assigning safety box key for the guest as per request
and maintain keys properly
• Perform cashier duties and exchange foreign currency
• Facilitate guest departures providing accurate
statements and ensuring guest satisfaction and
collecting all payment due
• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the
concierge
• Work with computer and scanner to send all the
necessary information
• Handle all directory assistance queries.
TRAINING ATTENDED
Frontline Training programme at Hilton Sharjah. On August 2015
Conducted by Sharjah tourism development
Declaration
The above mentioned information is true and correct to the best of my knowledge and
belief. ABDUL HAMEED V.P

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