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Copyright AbelsonTaylor
#SocialSick




                          Bekah Lockner          Noah Lowenthal
                          Social Media Manager
                                                 Digital Creative Director
                          AbelsonTaylor
                                                 AbelsonTaylor
                          @bekahlockner          @nlowen1




Copyright AbelsonTaylor
#SocialSick




                          Lots of people are talking
                          about social media and its
                          impact on health. But their
                          sources may not be providing
                          a balanced perspective




Copyright AbelsonTaylor
#SocialSick
Copyright AbelsonTaylor
Recent studies seem
     to indicate that
     Social Media has a
     negative impact on
     our mental health
     and happiness.

     •  Increased
        envy, isolation

     •  Decreased
        self-control

     • Loneliness

                           #SocialSick
Copyright AbelsonTaylor
Recent studies seem
     to indicate that
     Social Media hason Facebook: A Hidden Threat to Users’ Life
                 Envy a
     negative impact on                   Satisfaction?
     our mental health 1
              Hanna Krasnova* , Helena Wenninger2, Thomas Widjaja2, and Peter Buxmann2
     and happiness.
              “Triggered by over-exposure to social information on a
     •  Increased (Social Networking Site), envy feelings can cause
              SNS
        envy, isolation,
              significant damage to users’ well-being and impact
     •  Decreased life satisfaction [11].”
              their
        self-control

     • Loneliness

                                                                                         #SocialSick
Copyright AbelsonTaylor
University based
     studies using 18-24
     year old students are
     not broadly
     representative
     •  Age
     •  Income
     •  Education
     •  Emotional maturity




                             #SocialSick
Copyright AbelsonTaylor
#SocialSick




Copyright AbelsonTaylor
•    The goal of our research was to:
           –  Study a broader, more representative population
           –  Determine how, if at all, Social Media affects mental and
              emotional health
           –  Understand how Social Media is impacting real-world social
              interaction between individuals
     •    So, what we mean by “making us sick”?
           –  Emotional health: Loneliness, isolation, depression, anxiety, envy




                                                                         #SocialSick
Copyright AbelsonTaylor
Sample & Qualifications:
        -  Age: 18+ years, quotas for 18-34, 35-49, 50+
        -  Gender, Income, Geography, Ethnicity/Race sampled at national
           representative levels
        -  Weighting: Age and gender were weighted back to national levels
        -  All participants have used at least one of the following sites on at
           least a weekly basis: Facebook, Twitter, Pinterest, YouTube,
           LinkedIn, or other social media sites

        Sample Size:
        -  Total completed interviews = 318

        Field Dates:
        -  January 25-28, 2013
        -  Independent market research vendor, recruited and fielded

                                                                       #SocialSick
Copyright AbelsonTaylor
Field Technique: Online Attitude and Usage Survey
        -  Degree of agreement with attitudinal statements
        -  Self-reported behavior and use of Social Media


        Sample Statements:
        Respondents asked to evaluate statements on a five-point scale, from
        “Extremely satisfied” to “Not at all satisfied.”
        •  Having a lot of relationships in my social media space makes me feel
            accepted
        •  I really wish I could get away from using social media
        •  Causes an increase in feelings of depression



                                                                            #SocialSick
Copyright AbelsonTaylor
#SocialSick




Copyright AbelsonTaylor
Copyright AbelsonTaylor
#SocialSick




              But is it really making us
                          sick?


                          No
Q13. Considering everything, over time, do you think social media usage has…?
         Base: All Respondents




                                                                                    #SocialSick
Copyright AbelsonTaylor
The most agreed–to statements about social media are
         positive and extroverted in nature (top two box)




         Q12. Now we would like to get a few more of your opinions regarding social media. Please base
         your answers on your own experience and/or what you may have observed regarding others.
         Base: All Respondents (N=318)
                                                                                                         #SocialSick
Copyright AbelsonTaylor
Q.13a - Please describe, as fully as possible, how social media has made you feel (Better/Worse) about yourself.
                                                                                                                        #SocialSick
Copyright AbelsonTaylor
Agree that friends/
     family doing fun &
     interesting things on
     social media without me   Q14. We would like to know about how your social media use has made you feel
                               about certain situations. Base: All Respondents (N=318)
     makes me feel lonely                                                                     #SocialSick
Copyright AbelsonTaylor
Agree that friends/       Agree that seeing
     family doing fun &        other people’s
     interesting things on     accomplishments
     social media without me   causes anxiety
     makes me feel lonely                          #SocialSick
Copyright AbelsonTaylor
Agree that friends/       Agree that seeing   Agree fairly often that
     family doing fun &        other people’s      using social media turns
     interesting things on     accomplishments     my good mood into a
     social media without me   causes anxiety      bad one
     makes me feel lonely                                        #SocialSick
Copyright AbelsonTaylor
#SocialSick




Copyright AbelsonTaylor
#SocialSick




Copyright AbelsonTaylor
Copyright AbelsonTaylor
#SocialSick
Q7. Now we would like to get some further opinions of yours regarding social media. Please base
       your answers on your own experience and/or what you may have seen or heard from others.
       Base: All Respondents (N=318)                                                                     #SocialSick
Copyright AbelsonTaylor
Q7. Now we would like to get some further opinions of yours regarding social media. Please base
        your answers on your own experience and/or what you may have seen or heard from others.
        Base: All Respondents (N=318)                                                                     #SocialSick
Copyright AbelsonTaylor
Number of Times Socialize In
                                                        Person in an Average Week




                          Q16A. In the average week during the past 12 months, how many times did you
                          actually socialize with another person(s) in person, that is face-to-face as
                          opposed to virtual socializing via social media networks? Base: All Respondents   #SocialSick
Copyright AbelsonTaylor
Usage is anticipated to stay the same or increase…




       Q6A. Over the next 6 months or so, how do you expect your usage of these social media sites will compare
       to your current usage of them? Base: Use Facebook / Twitter / Pinterest / Other Social Media Sites         #SocialSick
Copyright AbelsonTaylor
Social Satisfaction




        Q15A. Considering
        everything, how
        would you rate your
        satisfaction with your
        overall social life?

        Q15B.Considering
        everything, how
        would you rate your
        satisfaction with your
        social media life?

        Base: All Respondents
        (N=318)
                                                       #SocialSick
Copyright AbelsonTaylor
Q3. Please check all of the reasons for which you use each social media site in a typical week.
          Base: Use Facebook / Twitter / Pinterest / Other Social Media Sites                               #SocialSick
Copyright AbelsonTaylor
Respondents agree that social media:                      Respondents do not agree that social media:




      Q12. Now we would like to get a few more of your opinions regarding social media. Please base your answers
      on your own experience and/or what you may have observed regarding others. Base: All Respondents (N=318)     #SocialSick
Copyright AbelsonTaylor
The majority of respondents don’t trust that other’s behavior is the same offline as it is in
       social media, or they aren’t sure.

                                Expectation of Others’ Behavior in Social Media (%)




     Q11. Do you trust that people who you are in touch with via social media are the
     same way with you online as they are off-line/in person? Base: All Respondents       #SocialSick
Copyright AbelsonTaylor
#SocialSick




Copyright AbelsonTaylor
#SocialSick




Copyright AbelsonTaylor
• Overall, Social Media does not appear to be negatively
          impacting our emotional health or happiness

        • Social Media potentially makes us see ourselves as happier,
          more connected, friendlier, and more confident

        • Social Media can create avenues for connecting
          with distant friends, and strengthens relationships with
          close friends and family

        • Social Media use amplifies and mirrors socialization in the
          real world, both the positive and the negative

                                                                #SocialSick
Copyright AbelsonTaylor
•  Opportunity to shadow users over time, (with a
           tighter segregation of younger users), observe exactly
           how they engage, and record their attitudinal data

        •  Additional research specifically with users who
           have a diagnosed mental or chronic health condition




                                                          #SocialSick
Copyright AbelsonTaylor
Copyright AbelsonTaylor
#SocialSick

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SXSW Panel: Is Social Media Making Us Sick?

  • 2. #SocialSick Bekah Lockner Noah Lowenthal Social Media Manager Digital Creative Director AbelsonTaylor AbelsonTaylor @bekahlockner @nlowen1 Copyright AbelsonTaylor
  • 3. #SocialSick Lots of people are talking about social media and its impact on health. But their sources may not be providing a balanced perspective Copyright AbelsonTaylor
  • 5. Recent studies seem to indicate that Social Media has a negative impact on our mental health and happiness. •  Increased envy, isolation •  Decreased self-control • Loneliness #SocialSick Copyright AbelsonTaylor
  • 6. Recent studies seem to indicate that Social Media hason Facebook: A Hidden Threat to Users’ Life Envy a negative impact on Satisfaction? our mental health 1 Hanna Krasnova* , Helena Wenninger2, Thomas Widjaja2, and Peter Buxmann2 and happiness. “Triggered by over-exposure to social information on a •  Increased (Social Networking Site), envy feelings can cause SNS envy, isolation, significant damage to users’ well-being and impact •  Decreased life satisfaction [11].” their self-control • Loneliness #SocialSick Copyright AbelsonTaylor
  • 7. University based studies using 18-24 year old students are not broadly representative •  Age •  Income •  Education •  Emotional maturity #SocialSick Copyright AbelsonTaylor
  • 9. •  The goal of our research was to: –  Study a broader, more representative population –  Determine how, if at all, Social Media affects mental and emotional health –  Understand how Social Media is impacting real-world social interaction between individuals •  So, what we mean by “making us sick”? –  Emotional health: Loneliness, isolation, depression, anxiety, envy #SocialSick Copyright AbelsonTaylor
  • 10. Sample & Qualifications: -  Age: 18+ years, quotas for 18-34, 35-49, 50+ -  Gender, Income, Geography, Ethnicity/Race sampled at national representative levels -  Weighting: Age and gender were weighted back to national levels -  All participants have used at least one of the following sites on at least a weekly basis: Facebook, Twitter, Pinterest, YouTube, LinkedIn, or other social media sites Sample Size: -  Total completed interviews = 318 Field Dates: -  January 25-28, 2013 -  Independent market research vendor, recruited and fielded #SocialSick Copyright AbelsonTaylor
  • 11. Field Technique: Online Attitude and Usage Survey -  Degree of agreement with attitudinal statements -  Self-reported behavior and use of Social Media Sample Statements: Respondents asked to evaluate statements on a five-point scale, from “Extremely satisfied” to “Not at all satisfied.” •  Having a lot of relationships in my social media space makes me feel accepted •  I really wish I could get away from using social media •  Causes an increase in feelings of depression #SocialSick Copyright AbelsonTaylor
  • 13. Copyright AbelsonTaylor #SocialSick But is it really making us sick? No
  • 14. Q13. Considering everything, over time, do you think social media usage has…? Base: All Respondents #SocialSick Copyright AbelsonTaylor
  • 15. The most agreed–to statements about social media are positive and extroverted in nature (top two box) Q12. Now we would like to get a few more of your opinions regarding social media. Please base your answers on your own experience and/or what you may have observed regarding others. Base: All Respondents (N=318) #SocialSick Copyright AbelsonTaylor
  • 16. Q.13a - Please describe, as fully as possible, how social media has made you feel (Better/Worse) about yourself. #SocialSick Copyright AbelsonTaylor
  • 17. Agree that friends/ family doing fun & interesting things on social media without me Q14. We would like to know about how your social media use has made you feel about certain situations. Base: All Respondents (N=318) makes me feel lonely #SocialSick Copyright AbelsonTaylor
  • 18. Agree that friends/ Agree that seeing family doing fun & other people’s interesting things on accomplishments social media without me causes anxiety makes me feel lonely #SocialSick Copyright AbelsonTaylor
  • 19. Agree that friends/ Agree that seeing Agree fairly often that family doing fun & other people’s using social media turns interesting things on accomplishments my good mood into a social media without me causes anxiety bad one makes me feel lonely #SocialSick Copyright AbelsonTaylor
  • 23. Q7. Now we would like to get some further opinions of yours regarding social media. Please base your answers on your own experience and/or what you may have seen or heard from others. Base: All Respondents (N=318) #SocialSick Copyright AbelsonTaylor
  • 24. Q7. Now we would like to get some further opinions of yours regarding social media. Please base your answers on your own experience and/or what you may have seen or heard from others. Base: All Respondents (N=318) #SocialSick Copyright AbelsonTaylor
  • 25. Number of Times Socialize In Person in an Average Week Q16A. In the average week during the past 12 months, how many times did you actually socialize with another person(s) in person, that is face-to-face as opposed to virtual socializing via social media networks? Base: All Respondents #SocialSick Copyright AbelsonTaylor
  • 26. Usage is anticipated to stay the same or increase… Q6A. Over the next 6 months or so, how do you expect your usage of these social media sites will compare to your current usage of them? Base: Use Facebook / Twitter / Pinterest / Other Social Media Sites #SocialSick Copyright AbelsonTaylor
  • 27. Social Satisfaction Q15A. Considering everything, how would you rate your satisfaction with your overall social life? Q15B.Considering everything, how would you rate your satisfaction with your social media life? Base: All Respondents (N=318) #SocialSick Copyright AbelsonTaylor
  • 28. Q3. Please check all of the reasons for which you use each social media site in a typical week. Base: Use Facebook / Twitter / Pinterest / Other Social Media Sites #SocialSick Copyright AbelsonTaylor
  • 29. Respondents agree that social media: Respondents do not agree that social media: Q12. Now we would like to get a few more of your opinions regarding social media. Please base your answers on your own experience and/or what you may have observed regarding others. Base: All Respondents (N=318) #SocialSick Copyright AbelsonTaylor
  • 30. The majority of respondents don’t trust that other’s behavior is the same offline as it is in social media, or they aren’t sure. Expectation of Others’ Behavior in Social Media (%) Q11. Do you trust that people who you are in touch with via social media are the same way with you online as they are off-line/in person? Base: All Respondents #SocialSick Copyright AbelsonTaylor
  • 33. • Overall, Social Media does not appear to be negatively impacting our emotional health or happiness • Social Media potentially makes us see ourselves as happier, more connected, friendlier, and more confident • Social Media can create avenues for connecting with distant friends, and strengthens relationships with close friends and family • Social Media use amplifies and mirrors socialization in the real world, both the positive and the negative #SocialSick Copyright AbelsonTaylor
  • 34. •  Opportunity to shadow users over time, (with a tighter segregation of younger users), observe exactly how they engage, and record their attitudinal data •  Additional research specifically with users who have a diagnosed mental or chronic health condition #SocialSick Copyright AbelsonTaylor