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The Art of Career Growth
Charity Channel Summit 2011
Your Partner in Dialogue
(and why me…)


                 •   Product Marketing Director w/Sage

                 •   Board, BookSpring
                       Past president, held officer roles for 4+ yrs
                       Responsible for performance evaluation process, staff dev.

                 •   10+ years working for/with nonprofits
                        United Way, Hospice, Social Service Agency

                 •   Charity Channel Chapter Author “All A-Board”

                 •   Special interest in leadership and developing people
Heather Burton
                 •   Favorite food: Pizza (unfortunately)

                 •   Twitter handle: @heathermburton


                              2
Who I work for…
3rd largest ERP solution provider to
       businesses worldwide

   The Sage Group, plc. (London: SGE.L)




 6.2 Million Customers Worldwide




 Over 32,000 Unique Not-For-Profit
   Customers in North America




                                          3
“Your time is limited, so don’t waste it living someone else’s life. Don’t
be trapped by dogma — which is living with the results of other people’s
thinking. Don’t let the noise of others’ opinions drown out your own
inner voice. And most important, have the courage to follow your heart
and intuition. They somehow already know what you truly want to
become. Everything else is secondary."
                                                              ~ Steve Jobs


                                   4
I want to…




    5
Remember that your pasture is
greener to someone than it is to you
          …and vice versa




                 6
Who’s in the room?
  Is a boss? (paid employees or volunteers)

  Might want to be a boss?
                                        Leaders and
  Needs a new boss?                  managers are not the
                                     same. One difference
  Wants to be your own boss?            is leaders truly
                                       care about your
                                         career growth



                             7
Job Market




             8
Employees polled that trust management less
       25%                than they did in 2010



                                          Employees polled that believe their
                     14%                  company/organizational leaders are ethical and honest



                                                       Employees polled that trust management to
                                10%                    make the right decision in times of uncertainty



                                                                   Turnover directly related to an unsatisfactory
                                              80%                  relationship with one’s boss2



                                                                                    9
1 2011 Employee Engagement Poll by Maritz Research, 2 Saratoga Institute Research
Now is a
brilliant time
to “disrupt
yourself”


     10
Interests and Values
          What are your professional interests and values?
           • For example, what types of projects do you enjoy, are you motivated by
             compensation? By increased responsibility?




          What are your lifestyle needs?
           • For example, limited or no travel, set work schedule, etc




                                                  11
Created from Harvard ManageMentor
12
Dispair.com
The most effective leaders always

       invest in strengths.
        The most effective leaders

  surround themselves w/ the
         right people
      and then maximize their team.

        The most effective leaders

understand their followers needs


                     13
Focusing on
what you suck at,
sucks…..
                                   Impact of Strengths-Focus on Disengagement

                                               22 of 100
                                               disengaged




                                                                      1 of 100
                                                                      disengaged

                                       Focus on Weaknesses        Focus on Strengths




Source: Gallup Organization; StrengthsFinder 2.0             14
Survey Says….
               If your leader/peer                      Your chances for
                   primarily:                           disengagement are:

                          Ignores you                           40%


                   Focuses on your
                                                                22%
                     weaknesses


                   Focuses on your
                                                                1%
                      strengths


Source: Gallup Organization; StrengthsFinder 2.0   15
Why Bother with Strengths?
        Using my strengths…                             Outside my strengths…
        • I’m good at what I do                         • I don’t excel at my work
                                                        • My work is tiring
        • My work is energizing
                                                        • I dread my job
        • I look forward to my job
                                                        • Time drags on
        • Time goes quickly
        • I’m enjoyable to be around
        • I treat customers, co-workers,
          friends well
Source: Gallup Organization; StrengthsFinder 2.0



     “A strength isn't something you're good at and a weakness isn't something
     you're bad at. A strength is something that strengthens you and a
     weakness is something that weakens you.”
                                                       – Marcus Buckingham
                                                   16
Gain or Drain?
   1) I feel strong when…




   2) I feel drained when…




                             17
Talent vs. Perception




                  18
Talent Formula
                                                     Talent
                                (a natural way of thinking, feeling and behaving)

                                                       x
                                                   Investment
                 (time spent practicing/developing your skills, and building your
                                         knowledge base)

                                                       =
                                                    Strength
                       (ability to consistently provide near-perfect performance)

Source: Gallup Organization; StrengthsFinder 2.0       19
Misguided Maxim
    Guided Maxim

                                                        “You cannot be
         “You can be anything you                       anything you want to
           want to be, if you just try                  be – but you can be a
           hard enough.”                                lot more of who you
                                                        already are.”




Source: Gallup Organization; StrengthsFinder 2.0   20
GROUP DISCUSSION
In groups of 2 - 4, discuss the following:


 •Tell about a time when you had a chance to do something you were
 good at. How was it different than working against a weakness of
 yours?

 •Give an example of a time when you worked on something and had
 the right skills and knowledge, but lacked the talent needed.




                                   21
Just because you are
good at something, it
doesn’t mean you want
it for   a career




           22
With that lens
          What do you believe are your top 5 strengths?
           • For example, those that you have the most proficiency or enjoy the most




          What are strengths you’d love to take to another job?
           • For example, writing, analytics, learning, etc




                                                   23
Created from Harvard ManageMentor
You may be surprised…


        Management guru Peter Drucker said:

        “Most Americans do not know what their strengths
        are. When you ask them, they look at you with a
        blank stare, or they respond in terms of subject
        knowledge, which is the wrong answer.“




Source: Gallup Organization; StrengthsFinder 2.0   24
Strength Themes
       •     Achiever                              •   Futuristic
       •     Activator                             •   Harmony
       •     Adaptability                          •   Ideation
       •     Analytical                            •   Includer
       •     Arranger                              •   Individualization
       •     Belief                                •   Input
       •     Command                               •   Intellection
       •     Communication                         •   Learner
       •     Competition                           •   Maximizer
       •     Connectedness                         •   Positivity
       •     Consistency                           •   Relator
       •     Context                               •   Responsibility
       •     Deliberative                          •   Restorative
       •     Developer                             •   Self-assurance
       •     Discipline                            •   Significance
       •     Empathy                               •   Strategic
       •     Focus                                 •   Woo


Source: Gallup Organization; StrengthsFinder 2.0             25
Your
                     2
                   interests
                  and values




Vision for your                Your strengths
                                 and skills
     future




                       26
Tell everyone!


People can’t
  help you
achieve your
vision if they
 don’t know
 what it is…

                 27
Strategic Patience

Be confident in the vision




               Be flexible with the path


                   28
The right leader…




…can look like the oddest of pairings
                    29
Sometimes
     you just have
     to be brave
     enough to
     jump…

     …but be smart
     enough to be
     prepared


30
Be Bold…



                         Be Brave…




      Believe in Yourself…

                31
THANK YOU!


             32

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Art of Career Development

  • 1. The Art of Career Growth Charity Channel Summit 2011
  • 2. Your Partner in Dialogue (and why me…) • Product Marketing Director w/Sage • Board, BookSpring Past president, held officer roles for 4+ yrs Responsible for performance evaluation process, staff dev. • 10+ years working for/with nonprofits United Way, Hospice, Social Service Agency • Charity Channel Chapter Author “All A-Board” • Special interest in leadership and developing people Heather Burton • Favorite food: Pizza (unfortunately) • Twitter handle: @heathermburton 2
  • 3. Who I work for… 3rd largest ERP solution provider to businesses worldwide The Sage Group, plc. (London: SGE.L) 6.2 Million Customers Worldwide Over 32,000 Unique Not-For-Profit Customers in North America 3
  • 4. “Your time is limited, so don’t waste it living someone else’s life. Don’t be trapped by dogma — which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary." ~ Steve Jobs 4
  • 6. Remember that your pasture is greener to someone than it is to you …and vice versa 6
  • 7. Who’s in the room? Is a boss? (paid employees or volunteers) Might want to be a boss? Leaders and Needs a new boss? managers are not the same. One difference Wants to be your own boss? is leaders truly care about your career growth 7
  • 9. Employees polled that trust management less 25% than they did in 2010 Employees polled that believe their 14% company/organizational leaders are ethical and honest Employees polled that trust management to 10% make the right decision in times of uncertainty Turnover directly related to an unsatisfactory 80% relationship with one’s boss2 9 1 2011 Employee Engagement Poll by Maritz Research, 2 Saratoga Institute Research
  • 10. Now is a brilliant time to “disrupt yourself” 10
  • 11. Interests and Values What are your professional interests and values? • For example, what types of projects do you enjoy, are you motivated by compensation? By increased responsibility? What are your lifestyle needs? • For example, limited or no travel, set work schedule, etc 11 Created from Harvard ManageMentor
  • 13. The most effective leaders always invest in strengths. The most effective leaders surround themselves w/ the right people and then maximize their team. The most effective leaders understand their followers needs 13
  • 14. Focusing on what you suck at, sucks….. Impact of Strengths-Focus on Disengagement 22 of 100 disengaged 1 of 100 disengaged Focus on Weaknesses Focus on Strengths Source: Gallup Organization; StrengthsFinder 2.0 14
  • 15. Survey Says…. If your leader/peer Your chances for primarily: disengagement are: Ignores you 40% Focuses on your 22% weaknesses Focuses on your 1% strengths Source: Gallup Organization; StrengthsFinder 2.0 15
  • 16. Why Bother with Strengths? Using my strengths… Outside my strengths… • I’m good at what I do • I don’t excel at my work • My work is tiring • My work is energizing • I dread my job • I look forward to my job • Time drags on • Time goes quickly • I’m enjoyable to be around • I treat customers, co-workers, friends well Source: Gallup Organization; StrengthsFinder 2.0 “A strength isn't something you're good at and a weakness isn't something you're bad at. A strength is something that strengthens you and a weakness is something that weakens you.” – Marcus Buckingham 16
  • 17. Gain or Drain? 1) I feel strong when… 2) I feel drained when… 17
  • 19. Talent Formula Talent (a natural way of thinking, feeling and behaving) x Investment (time spent practicing/developing your skills, and building your knowledge base) = Strength (ability to consistently provide near-perfect performance) Source: Gallup Organization; StrengthsFinder 2.0 19
  • 20. Misguided Maxim Guided Maxim “You cannot be “You can be anything you anything you want to want to be, if you just try be – but you can be a hard enough.” lot more of who you already are.” Source: Gallup Organization; StrengthsFinder 2.0 20
  • 21. GROUP DISCUSSION In groups of 2 - 4, discuss the following: •Tell about a time when you had a chance to do something you were good at. How was it different than working against a weakness of yours? •Give an example of a time when you worked on something and had the right skills and knowledge, but lacked the talent needed. 21
  • 22. Just because you are good at something, it doesn’t mean you want it for a career 22
  • 23. With that lens What do you believe are your top 5 strengths? • For example, those that you have the most proficiency or enjoy the most What are strengths you’d love to take to another job? • For example, writing, analytics, learning, etc 23 Created from Harvard ManageMentor
  • 24. You may be surprised… Management guru Peter Drucker said: “Most Americans do not know what their strengths are. When you ask them, they look at you with a blank stare, or they respond in terms of subject knowledge, which is the wrong answer.“ Source: Gallup Organization; StrengthsFinder 2.0 24
  • 25. Strength Themes • Achiever • Futuristic • Activator • Harmony • Adaptability • Ideation • Analytical • Includer • Arranger • Individualization • Belief • Input • Command • Intellection • Communication • Learner • Competition • Maximizer • Connectedness • Positivity • Consistency • Relator • Context • Responsibility • Deliberative • Restorative • Developer • Self-assurance • Discipline • Significance • Empathy • Strategic • Focus • Woo Source: Gallup Organization; StrengthsFinder 2.0 25
  • 26. Your 2 interests and values Vision for your Your strengths and skills future 26
  • 27. Tell everyone! People can’t help you achieve your vision if they don’t know what it is… 27
  • 28. Strategic Patience Be confident in the vision Be flexible with the path 28
  • 29. The right leader… …can look like the oddest of pairings 29
  • 30. Sometimes you just have to be brave enough to jump… …but be smart enough to be prepared 30
  • 31. Be Bold… Be Brave… Believe in Yourself… 31

Notas del editor

  1. About Sage Nonprofit SolutionsSage Nonprofit Solutions has been serving nonprofit and governmental organizations for more than 30 years. Sage currently helps more than 3.1 million small and midsized businesses, including more than 32,000 unique not-for-profit organizations, in the U.S. and Canada increase efficiency and more easily manage their operations through the use of technology. From fund accounting, donor and fundraising management, and fixed asset management, to online donation processing, human resources (HR), payroll, and health care, Sage offers a software product or service to meet the organization’s need.Sage is the 3rd largest ERP solution provider to businesses worldwide.  Referenced to Gartner, Market Share: ERP, Software Worldwide, 2009, based on total software revenue in 200
  2. 2011Employee Engagement Poll by Maritz Research:25% of employees polled have less trust in management than they did in 2010. A mere 14% of employees believe that their company leaders are ethical and honest. Only 10% of employees trust management to make the right decision in times of uncertainty.Just 7% said that senior management’s actions are consistent with their words.Saratoga Institute Research:80% of turnover is directly related to an unsatisfactory relationship with one’s boss
  3. Disengagement is likely to happen or has happened to each of us at some point in our careers.Our chances for disengagement are: (Click) 40% if your are ignored (Click) 22% if the focus is on your weaknesses (Click) 1% if the focus is on your strengths
  4. How many of you heard this growing up? Are you doing today what you wanted to “be”?Can anyone tell me why this statement is misguiding?Answer: Doesn’t/wouldn’t necessarily leverage your strengths.(Click) A better approach when focusing on your strengths may be this statement.
  5. Our talents are found in our strengths. These are the 34 leadership themes identified in your book.