3. Business Communication Type I - Telephone has been a big help in company especially if it’s a retailing company. They are able to communicate with people from a long distance and they can also help customers if are facing any difficulty about the product they bought from the company. The benefits of this type of business communication are companies will be able to arrange board meetings without physically arranging it and they can use it to call for help in case of emergency. For example, something happen to their employees or there could be a fire. The drawbacks of telephone conversations would be that you can’t explain too much in detail with the person you are talking and it’s a bit informal if you are talking about business information.

4. Business Communication Type II – Electronic Mail or Email has been an important in business communication because it allows you to send message to a person or a group of people privately. The benefits of this type of business communication would be that the companies will be able to send files and documents easily. Also for retailers online people can send inquiries or ask for help via email and the company will get to it really quickly. The drawbacks of this type of business communication would be that email accounts are easily hacked by hackers easily if it’s not well protected. Also you can get useless messages from other people or other company like spam messages.

5. Business Communication Type III – Presentation is frequently used in business meetings and it works really well. The Microsoft PowerPoint is the software used for presenting business information in business companies. The benefits of this type of business communication would be that you would be able to get your point across easily and you will be able to explain yourself in more detail because you can show images, video, charts and graphs. The drawbacks of this type of this business communication would be that the person demonstrating must have the presentation on the top of his head or else he wouldn’t have a clue what he would be explaining to the people around. Also this type of business communication is not that straightforward.