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Revitalizing Your Enterprise Intranet with Drupal, Alfresco, and Acquia Jeff Potts Content Management Practice Lead Optaros Chris Fuller Technical Architect Optaros Bryan House Sr. Director, Marketing Acquia
Agenda Introductions Building an effective intranet What Drupal and Alfresco can do together How Optaros can help you get there Drupal support and more with the Acquia Network Questions
Optaros Jeff Potts and Chris Fuller Optaros
Transform Your IntranetWhy clients are excited about combining Drupal and Alfresco 12 November 2009 Chris Fuller, Technical Architect Blog: http://www.optaros.com/blog/cfuller Twitter: cfuller Jeff Potts, Sr. Director, ECM Blog: http://ecmarchitect.com Twitter: jeffpotts01
Agenda What’s Wrong with your Intranet? What Can Drupal & Alfresco Do Together? Activision: Drupal + Alfresco Case Study How Does it Work? Q&A
What we’re hearing We need to re-do our intranet. Can you help? Of course. But what’s wrong with the one you’ve got? (See if any of the following typical answers fit your organization)
It’s too expensive What’s wrong with your current intranet? Credit: paopix
It’s not compelling from a UX perspective What’s wrong with your current intranet?
It’s not compelling from a UX perspective What’s wrong with your current intranet?
It’s not compelling from a UX perspective What’s wrong with your current intranet?
It’s not flexible enough What’s wrong with your current intranet? Credit: spursfan_ace
Not to rush to the punch line, but…
Cost Commercial support  Self support Presentation Drupal Acquia Alfresco Community Alfresco Enterprise Repository Free Cheaper than SharePoint Cost
User Experience
Flexibility Powerful Presentation Framework Enterprise Repository Loosely Coupled ,[object Object]
Robust business process engine
Extensible content model
Thousands of modules to choose from
Easy to theme
Fast, efficient development model,[object Object]
Agenda What’s Wrong with your Intranet? What Can Drupal & Alfresco Do Together? Activision: Drupal + Alfresco Case Study How Does it Work? Q&A
Drupal – Convenience and Impact What Does Drupal Bring to the Table? Purpose-built community platform 4000+ open source modules for a wide range of features Huge developer community Infinitely customizable user interface Easy-to-use content management tools Integration with Enterprise systems Existing intranet distributions, such as Open Atrium Commercial Enterprise support from Acquia Enterprise Integration Single-Sign-On LDAP Active Directory NTLM CAS Search Acquia Search Lucene Endeca Google Search Appliance ECM Alfresco Other CMIS providers Drupal Overview
Comments Drupal Features
Forums Drupal Features
Polls Drupal Features
Rich User Profiles Drupal Features
Drupal Features Content Management Easy-to-use interface Powerful taxonomy Web Content Management workflow tools Robust content promotion tools Role-based content management Community Comments Polls Forums Calendars and Events Wiki Microblogging Rich user profiles Social Graph Drupal Overview
Drupal – Flexible Interface Drupal Interface
Alfresco – Enterprise Content Services Fast, flexible, modular user interface Presentation Tier Open, scalable repository, metadata, versioning, workflow ? Core Multiple, disparate front-ends Multiple content repositories Content Services Tier Enterprise Apps Tier Scripting language on the front-end and Java on the back-end is a proven pattern. Drupal provides the UI while Alfresco provides core content services. Many organizations have multiple front-ends that need to get to the same enterprise content store. Organizations may have multiple CMIS repositories, maybe from different vendors. ?
Agenda What’s Wrong with your Intranet? What Can Drupal & Alfresco Do Together? Activision: Drupal + Alfresco Case Study How Does it Work? Getting Started
Background Activision Blizzard is a Video Game Publisher Recent merger with Vivendi Games ($18B) “…create the world’s largest and most profitable pure-play video game publisher” $5B in Revenues Last Year Vying with Electronic Arts for #1 Spot Noteworthy Titles / Franchises World of Warcraft (via Blizzard) Guitar Hero Call of Duty Activision Blizzard Intranet
Case Study Activision Blizzard Intranet
User Interface Activision Blizzard Intranet
Enterprise Search Activision Blizzard Intranet Comprehensive search Search includes both Drupal and Alfresco content in a single query that honors permissions.
User Management Activision Blizzard Intranet Integrated with Directory Leveraging both Drupal and Alfresco ability to integrate with LDAP for user management and permissions.
Document Management Activision Blizzard Intranet Alfresco for DM Drupal interface for adding documents & content to the Intranet. Alfresco provides storage, workflow, and security.
Agenda What’s Wrong with your Intranet? What Can Drupal & Alfresco Do Together? Activision: Drupal + Alfresco Case Study How Does it Work? Q&A
How? Key Ingredients Acquia Drupal for community features, UI and WCM Alfresco for workflow and secure document management Drupal CMIS API module Drupal CMIS Alfresco module Any of the additional Drupal modules necessary to meet requirements
More about the integration module Open Source http://www.drupal.org/project/cmis_alfresco (GPLv2) 100% CMIS Requires no install on the Alfresco tier Raw capabilities Persist web content in Alfresco Create Drupal content from Alfresco via CMIS Sync Upload binary files into Alfresco via Drupal Attach binary files, created in Alfresco, to Drupal content Execute CMIS and OpenSearch queries Provides support for additional CMIS repositories
Implementation The CMIS module is an enabler, but there's still work you have to do... Find senior leadership support and other champions Create an adoption plan Design UI Determine integration points (SSO, search, LDAP, etc.) Create a security model Determine additional contributed/custom Drupal modules to meet requirements Create an Alfresco content model and decide on storage hierarchy Implement business processes as Alfresco workflows Credit: veruus
Hip, popular framework Flexible presentation layer Fast, clear development model Strong community focus When you combine the strengths of Drupal… In Summary Dries Buytaert, Drupal founder
Enterprise-class repository Strong commercial ECM credibility/lineage Best-in-class openness, programmability …with the power of Alfresco… John Newton, Alfresco CTO
…you get something better. Compelling presentation framework Tons of community features that can be easily added and built upon Hierarchical document storage Enterprise-class workflow Decoupling of the front-end from the back-end with an open standard in-between
About Optaros – Solutions for Media & Ecommerce Optaros delivers each client a tailored roadmap of Assembled Web solutions to achieve their business objectives. Multiple projects including user experience design for American Idol, currently designing new Ecommerce storefront for Fox Entertainment. Dynamic customer-facing portal and content management system assembled in 13 weeks from concept to completion ReplatformedPGATourfrom CBS to CNN/Turner infrastructure in 14 weeks. Payback: 10 months on ad sales Stellent Migration to Alfresco Surf for DAM; Alfresco+Drupal Intranet; National Sales Portal for new sales team How we work with our clients Work jointly and transparently with client teams  Turn ideas into implementable blueprints Commit contractually to deliver on time, on budget  Design Web 2.0 user experiences  Iteratively assemble open source software Support the solution
Acquia, the Drupal Support Company Enterprise & Drupal expertise Dries Buytaert, Drupal founder Many leading community contributors in engineering, support, and consulting Executive experience @ IBM, webMethods, Broadvision, EMC, HP, Baan, Documentum, Interleaf, Mercury 50+ employees  $15M in capital >350 customers
Supporting Customers, Not Modules Full Drupal 6.x support All modules, themes, & custom code
Drupal Support, When You Need It 25+ Drupal engineers on staff 24x7 emergency availability Defined SLAs Ticket tracking until satisfied resolution
Outsource Drupal Operations Management Secure, up to date Routine maintenance Module & core updates Minor modifications to content types & views Minor modifications / updates to web stack

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Revitalizing Your Enterprise Intranet

  • 1. Revitalizing Your Enterprise Intranet with Drupal, Alfresco, and Acquia Jeff Potts Content Management Practice Lead Optaros Chris Fuller Technical Architect Optaros Bryan House Sr. Director, Marketing Acquia
  • 2. Agenda Introductions Building an effective intranet What Drupal and Alfresco can do together How Optaros can help you get there Drupal support and more with the Acquia Network Questions
  • 3. Optaros Jeff Potts and Chris Fuller Optaros
  • 4. Transform Your IntranetWhy clients are excited about combining Drupal and Alfresco 12 November 2009 Chris Fuller, Technical Architect Blog: http://www.optaros.com/blog/cfuller Twitter: cfuller Jeff Potts, Sr. Director, ECM Blog: http://ecmarchitect.com Twitter: jeffpotts01
  • 5. Agenda What’s Wrong with your Intranet? What Can Drupal & Alfresco Do Together? Activision: Drupal + Alfresco Case Study How Does it Work? Q&A
  • 6. What we’re hearing We need to re-do our intranet. Can you help? Of course. But what’s wrong with the one you’ve got? (See if any of the following typical answers fit your organization)
  • 7. It’s too expensive What’s wrong with your current intranet? Credit: paopix
  • 8. It’s not compelling from a UX perspective What’s wrong with your current intranet?
  • 9. It’s not compelling from a UX perspective What’s wrong with your current intranet?
  • 10. It’s not compelling from a UX perspective What’s wrong with your current intranet?
  • 11. It’s not flexible enough What’s wrong with your current intranet? Credit: spursfan_ace
  • 12. Not to rush to the punch line, but…
  • 13. Cost Commercial support Self support Presentation Drupal Acquia Alfresco Community Alfresco Enterprise Repository Free Cheaper than SharePoint Cost
  • 15.
  • 18. Thousands of modules to choose from
  • 20.
  • 21. Agenda What’s Wrong with your Intranet? What Can Drupal & Alfresco Do Together? Activision: Drupal + Alfresco Case Study How Does it Work? Q&A
  • 22. Drupal – Convenience and Impact What Does Drupal Bring to the Table? Purpose-built community platform 4000+ open source modules for a wide range of features Huge developer community Infinitely customizable user interface Easy-to-use content management tools Integration with Enterprise systems Existing intranet distributions, such as Open Atrium Commercial Enterprise support from Acquia Enterprise Integration Single-Sign-On LDAP Active Directory NTLM CAS Search Acquia Search Lucene Endeca Google Search Appliance ECM Alfresco Other CMIS providers Drupal Overview
  • 26. Rich User Profiles Drupal Features
  • 27. Drupal Features Content Management Easy-to-use interface Powerful taxonomy Web Content Management workflow tools Robust content promotion tools Role-based content management Community Comments Polls Forums Calendars and Events Wiki Microblogging Rich user profiles Social Graph Drupal Overview
  • 28. Drupal – Flexible Interface Drupal Interface
  • 29. Alfresco – Enterprise Content Services Fast, flexible, modular user interface Presentation Tier Open, scalable repository, metadata, versioning, workflow ? Core Multiple, disparate front-ends Multiple content repositories Content Services Tier Enterprise Apps Tier Scripting language on the front-end and Java on the back-end is a proven pattern. Drupal provides the UI while Alfresco provides core content services. Many organizations have multiple front-ends that need to get to the same enterprise content store. Organizations may have multiple CMIS repositories, maybe from different vendors. ?
  • 30. Agenda What’s Wrong with your Intranet? What Can Drupal & Alfresco Do Together? Activision: Drupal + Alfresco Case Study How Does it Work? Getting Started
  • 31. Background Activision Blizzard is a Video Game Publisher Recent merger with Vivendi Games ($18B) “…create the world’s largest and most profitable pure-play video game publisher” $5B in Revenues Last Year Vying with Electronic Arts for #1 Spot Noteworthy Titles / Franchises World of Warcraft (via Blizzard) Guitar Hero Call of Duty Activision Blizzard Intranet
  • 32. Case Study Activision Blizzard Intranet
  • 33. User Interface Activision Blizzard Intranet
  • 34. Enterprise Search Activision Blizzard Intranet Comprehensive search Search includes both Drupal and Alfresco content in a single query that honors permissions.
  • 35. User Management Activision Blizzard Intranet Integrated with Directory Leveraging both Drupal and Alfresco ability to integrate with LDAP for user management and permissions.
  • 36. Document Management Activision Blizzard Intranet Alfresco for DM Drupal interface for adding documents & content to the Intranet. Alfresco provides storage, workflow, and security.
  • 37. Agenda What’s Wrong with your Intranet? What Can Drupal & Alfresco Do Together? Activision: Drupal + Alfresco Case Study How Does it Work? Q&A
  • 38. How? Key Ingredients Acquia Drupal for community features, UI and WCM Alfresco for workflow and secure document management Drupal CMIS API module Drupal CMIS Alfresco module Any of the additional Drupal modules necessary to meet requirements
  • 39. More about the integration module Open Source http://www.drupal.org/project/cmis_alfresco (GPLv2) 100% CMIS Requires no install on the Alfresco tier Raw capabilities Persist web content in Alfresco Create Drupal content from Alfresco via CMIS Sync Upload binary files into Alfresco via Drupal Attach binary files, created in Alfresco, to Drupal content Execute CMIS and OpenSearch queries Provides support for additional CMIS repositories
  • 40. Implementation The CMIS module is an enabler, but there's still work you have to do... Find senior leadership support and other champions Create an adoption plan Design UI Determine integration points (SSO, search, LDAP, etc.) Create a security model Determine additional contributed/custom Drupal modules to meet requirements Create an Alfresco content model and decide on storage hierarchy Implement business processes as Alfresco workflows Credit: veruus
  • 41. Hip, popular framework Flexible presentation layer Fast, clear development model Strong community focus When you combine the strengths of Drupal… In Summary Dries Buytaert, Drupal founder
  • 42. Enterprise-class repository Strong commercial ECM credibility/lineage Best-in-class openness, programmability …with the power of Alfresco… John Newton, Alfresco CTO
  • 43. …you get something better. Compelling presentation framework Tons of community features that can be easily added and built upon Hierarchical document storage Enterprise-class workflow Decoupling of the front-end from the back-end with an open standard in-between
  • 44. About Optaros – Solutions for Media & Ecommerce Optaros delivers each client a tailored roadmap of Assembled Web solutions to achieve their business objectives. Multiple projects including user experience design for American Idol, currently designing new Ecommerce storefront for Fox Entertainment. Dynamic customer-facing portal and content management system assembled in 13 weeks from concept to completion ReplatformedPGATourfrom CBS to CNN/Turner infrastructure in 14 weeks. Payback: 10 months on ad sales Stellent Migration to Alfresco Surf for DAM; Alfresco+Drupal Intranet; National Sales Portal for new sales team How we work with our clients Work jointly and transparently with client teams Turn ideas into implementable blueprints Commit contractually to deliver on time, on budget Design Web 2.0 user experiences Iteratively assemble open source software Support the solution
  • 45. Acquia, the Drupal Support Company Enterprise & Drupal expertise Dries Buytaert, Drupal founder Many leading community contributors in engineering, support, and consulting Executive experience @ IBM, webMethods, Broadvision, EMC, HP, Baan, Documentum, Interleaf, Mercury 50+ employees $15M in capital >350 customers
  • 46. Supporting Customers, Not Modules Full Drupal 6.x support All modules, themes, & custom code
  • 47. Drupal Support, When You Need It 25+ Drupal engineers on staff 24x7 emergency availability Defined SLAs Ticket tracking until satisfied resolution
  • 48. Outsource Drupal Operations Management Secure, up to date Routine maintenance Module & core updates Minor modifications to content types & views Minor modifications / updates to web stack
  • 49. Unlock Content to Improve Discoverability Filtered navigation Content recommendations No server infrastructure
  • 50. Operate & Extend Drupal Websites
  • 51. Helping Organizations Succeed with Drupal Productive partnerships focused on customer success Optaros Acquia Platinum Partner Drupal site owners Define Projects Using Drupal to address unique business and technical requirements on the Web. Design, Build, Deploy Brings vertical and technical solution expertise to build websites that meet client specifications. Customer Success Maintain & Support Acquia Acquia Network subscriptions provide enterprise-class support, hosting and network services to ensure websites meet business objectives.
  • 52. Questions For more information, visit each of us at: http://acquia.com http://www.optaros.com http://twitter.com/acquia http://twitter.com/optaros Contact Acquia: sales@acquia.com 888-9-ACQUIA Contact Optaros: http://www.optaros.com/customer_registration (617) 227-1855 Sign up for a free 30-day Acquia Network trial http://acquia.com/trial Today’s webinar recording will be posted at: http://acquia.com/community/resources/recorded_webinars

Notas del editor

  1. We’re tired of paying [pick your legacy portal/ECM vendor] for upgrades and add-ons.We spent millions of dollars on a home-grown solution and we still didn’t get what we wanted.Every time we want to make a change it costs a fortune.
  2. Our current intranet looks only slightly better than Craigslist.Our employees are used to consumer tools like Facebook, YouTube, and Twitter and want similar experiences inside the firewall.It’s easier to find something on Google than it is for me to find a critical document at my company.
  3. Our employees are used to consumer tools like Facebook, YouTube, and Twitter and want similar experiences inside the firewall.
  4. It’s easier to find something on Google than it is for me to find a critical document at my company.
  5. We acquire a lot of companies—our intranet has to adapt to the new structure quickly.We have a large sales force. New sales programs often require significant changes in how we communicate to our distributed team.When I want to add a new feature I’m told it isn’t supported.Changes that seem simple require development and down-time.
  6. Elicit immediate employee feedback on news and information
  7. Solicit ideas and foster collaboration amongst employees, teams, & colleagues
  8. Easily allow content managers or employees to gather feedback on ideas and projects
  9. Creating data-rich, flexible user profiles is the first step to a social tools on your intranet
  10. This slide has a three-part BUILD.
  11. Search Drupal content, the Alfresco repository and more with security and flexibility built in
  12. Leveraging Drupal and Alfresco’s LDAP support for user management and permissions
  13. Sophisticated workflow and security provided by AlfrescoTransparent interface for adding documents to the intranet in DrupalDocuments can be attachments or content