This document provides an overview of managing communities with Drupal Commons. It discusses the role of community managers and the challenges they face in growing and engaging members across multiple disconnected systems. Drupal Commons aims to lower these barriers by integrating common community functions like groups, events, messaging and content into a single platform, making it easier for managers to tell stories, listen to members, analyze participation, and communicate within their organizations. The document demonstrates various group types and settings in Drupal Commons and how privacy controls allow customization for different community needs.

1. INTRODUCTION TO
DRUPAL COMMONS
Managing an online community
Part 2!
1Wednesday, September 18, 13

2. Acquia Training!
• http://training.acquia.com/events
2Wednesday, September 18, 13

3. Acquia Training!
• http://training.acquia.com/events
3Wednesday, September 18, 13

4. Drupal Commons
• http://commons.acquia.com/
• https://www.acquia.com/downloads#commons
4Wednesday, September 18, 13

5. Example: Dev.twitter.com
5Wednesday, September 18, 13

6. Who is this session for?
• You’re a community manager and you want
to know what Commons can do.
• You have a Drupal Commons site, and you
need to manage the content and community.
• You can also schedule a demo
acquia.com/demo-drupal-commons-3
6Wednesday, September 18, 13

7. More soon
• Extend and modify Commons
http://www.acquia.com/resources/webinars
7Wednesday, September 18, 13

8. What do community
managers do all day?
8Wednesday, September 18, 13

9. Kinds of communities
• Peer-led (social) product support.
• Moderators in sensitive communities.
• Public face of government agencies.
• Volunteer-led social groups for learning.
9Wednesday, September 18, 13

10. Your role
• Story teller: Make content that engages
people.
• A good listener: Being on top of what people
are talking about, what they are saying.
• Analyzer: Gather data about the community,
monitor progress.
• Good communicator: Liaise between your
company or organization to members.
• Friendly host: Entertaining, educating, fun,
welcoming and safe.
10Wednesday, September 18, 13

11. Your challenges
• Growing membership
• Encouraging Participation
• Keeping on top of internal messaging
• Creating natural conversation
11Wednesday, September 18, 13

12. Multiple systems
• Fractured across many systems
• CMS separate?
Blogs
Forums
Wiki
12Wednesday, September 18, 13

13. What do you use?
• Social media: Twitter, Facebook, YouTube
• Email campaign tools
• Analysis software
• A suite of fractured systems: Message board,
wiki, blog, CMS, etc etc.
• OR! - Your own community website -
Built with Commons
13Wednesday, September 18, 13

14. Drupal Commons
highlights for
Community managers
Overview from Part 1
14Wednesday, September 18, 13

15. Lower barriers
15Wednesday, September 18, 13

16. Demo:content in groups
• Note the form appears above summaries
16Wednesday, September 18, 13

17. Follow v trusted contact
17Wednesday, September 18, 13

18. Private messages
18Wednesday, September 18, 13

19. Create a group
19Wednesday, September 18, 13

20. Subject to moderation
• Default: Anyone can add a group, admin
must approve
20Wednesday, September 18, 13

21. Events
21Wednesday, September 18, 13

22. Moderating content
22Wednesday, September 18, 13

23. Administration
• Site admins can see this queue
23Wednesday, September 18, 13

24. Terms and categories
24Wednesday, September 18, 13

25. Topics
25Wednesday, September 18, 13

26. Topics
• Provide linked content across the site.
• Users can add topics ad-hoc
• Administrators can manage topics
26Wednesday, September 18, 13

27. Click to full form
• Full form has all the options
27Wednesday, September 18, 13

28. Add topics
• Comma separated list.
28Wednesday, September 18, 13

29. Topics added in edit mode
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30. Default - mini form
30Wednesday, September 18, 13

31. Site admin change
31Wednesday, September 18, 13

32. In mini-form
32Wednesday, September 18, 13

33. Different kinds of
groups
33Wednesday, September 18, 13

34. Group types
Open group
Moderated
group, “request
to join”
Moderated group,
Invite only
Closed, invite
only
Who can
see
content?
Any
authenticated
user
Any
authenticated
user
Any authenticated
user
Only group
members
Who can
follow
content?
Any
authenticated
user
Any
authenticated
user
Any authenticated
user
Only group
members
Who can
add
content?
Any
authenticated
user
Depends on
group setting
Depends on
group setting
Only group
members
34Wednesday, September 18, 13

35. Open group
• Good for: Most ad-hoc collaborative groups
• Anyone can create a group.
• These groups must be approved by an
administrator.
• You don’t need to be a “member” of the
group to add content or follow content.
35Wednesday, September 18, 13

36. Invite only, open group
• Good for: “Official groups” in a large
community.
• Anyone can create an invite only group.
• These groups also must be approved by an
administrator.
• Anyone can add content to the group.
• Anyone can see the content and follow the
group.
36Wednesday, September 18, 13

37. Private and closed
group options
37Wednesday, September 18, 13

38. Configuration
• A special module is enabled.
• Old groups can be turned into closed
groups.
• Content access is not changed in any
existing groups until the content is saved
next time.
38Wednesday, September 18, 13

39. Moderated group
• To become a member you must “join”.
39Wednesday, September 18, 13

40. Request membership
40Wednesday, September 18, 13

41. Req’s admin approval
• Good for: Ad-hoc approved members-only groups
• Anyone can create an admin-approval only group.
• These groups also must be approved by an
administrator.
• You must join the group and be approved as a
“member” of the group.
• Whether or not someone can add content is
optional.
• Anyone can see the content and follow the group.
41Wednesday, September 18, 13

42. Private invite group
• Good for: Groups with sensitive content
• Anyone can create an invite only group.
• These groups also must be approved by an
administrator.
• You must join the group and be a “member”
of the group to add content.
• Only group members can see the content
and follow the group.
42Wednesday, September 18, 13

43. Privacy setting changes
• Now, by default group and content is hidden
from non-members.
• Existing group content would need to be re-
saved.
43Wednesday, September 18, 13

44. Add a member
44Wednesday, September 18, 13

45. Administer members
45Wednesday, September 18, 13

46. Overrides permissions
• Add content to
multiple groups
• If content shared
in hidden AND
“open” groups,
the content is
exposed.
46Wednesday, September 18, 13

47. Next session:
Building a site with
Drupal Commons
47Wednesday, September 18, 13

48. Group page layout
48Wednesday, September 18, 13

49. Roles and permissions
• Permissions across the site
49Wednesday, September 18, 13

50. Group permissions
• Configuring group permissions
50Wednesday, September 18, 13

51. Content types
• Add content types
51Wednesday, September 18, 13

52. Site building
• Part 1, Oct 2nd.
• Going beyond the defaults.
• Decisions to make when setting up your site
• Deciding what your members can do on the
site, who can join, who can make groups.
• What is Organic Groups?
52Wednesday, September 18, 13

53. Site building
• Part 2, Oct 9th.
• Adding new modules
• Adding new features
• Adding new roles
• Controlling acccess and permissions to
advanced functionality.
• Learn the best practices for customizing your
online community
53Wednesday, September 18, 13

54. Questions?
54Wednesday, September 18, 13