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Eye Tracking Tutorial

Anne Jansen
anne.jansen@tobii.com
Account Manager Tobii Technology

B.Sc. Degree Physics
M.Sc. Student Human-Technology
  Interaction
eye-tracking has come a long way!
…not quite
Non invasive
                         Non intrusive




Tobii 1750 Eye Tracker
Copy of video file can be
            found on www.tobii.com
It’s almost Childs play
Aim of Tutorial


Part I. Overview of applications with Eye
                Tracking

Part II. Insight in use of Tobii Eye Tracker
Why eye tracking?




  Clear additional insights into behavior
  Measurable behavior
  Objective results
  Hard deliverables
Eye tracking applications



               Advertising (pre)testing
                  Psychology research
   Usability studies and HCI Research

                    And much more….
First fixation

Most fixations

Gaze time

Movement between fixations (saccades)




                   What can we learn
                   from eyetracking?
What can we learn
from eyetracking?




                             What is seen

                          What isn’t seen

Aggregation of data across many observers
First fixation – what is the most attention
grabbing element?

Most fixations – what keeps our attention?

Gaze time – am I confused or engaged?

Movement between elements - structured
or random?




                         Why is this important?
Why is this important?


    What is seen – what detail, noted, partially
                              read, fully read?

     What isn’t seen – missed opportunities to
                                   persuade.

  Aggregation of data across many observers
           – allows decisions to be based on
                           quantitative data.
Eye tracking applications



               Advertising (pre)testing
                  Psychology research
   Usability studies and HCI Research

                    And much more….
Volunteer Please!
Advertisement



        What is the most attention
          grabbing element?
First fixation – What is the most
attention grabbing element?
First fixation – What is the most
attention grabbing element?
First fixation – What is the most
attention grabbing element?
First fixation – What is the most
attention grabbing element?
Advertisement



          Do visual cues drive
         consumers effectively?
Fixation order - Do visual cues
drive consumers effectively?
What isn't noted




                   And what is!
Which logo is
     noted?
Noted?
Advertising (pre)testing


  Print advertising
  TV commercials
 Product placement
  Web advertising
Print advertising
Real life size

                     In street advertising
                      Product placement




Projector screen applications
Eye tracking applications



               Advertising (pre)testing
                  Psychology research
   Usability studies and HCI Research

                    And much more….
Volunteer Please!

Who is good at spotting the odd one out?
Psychology Research
Large saccadic movements
       can indicate confusion




Confused?
Confused?
Structured or random?
Structured or random?
Making decisions




            Backtrack between options

Sometimes take one last look to be sure
Making decisions




            Backtrack between options

Sometimes take one last look to be sure
Making decisions




            Backtrack between options

Sometimes take one last look to be sure
Psychology Research



    Studies of autism, ADHD, schizophrenia
    General psychological response studies
                             Infant research
                            Reading studies
      Studies of ocular-motor behavior and
                         vision deficiencies
Eye tracking applications



               Advertising (pre)testing
                  Psychology research
   Usability studies and HCI Research

                    And much more….
Usability and HCI

                                     Web pages
                                        Software
                               Handheld devices
                               Physical products
                                  Interactive TV
                                          Games

   Testing methodology
   Quick or in-depth eye tracking analysis
   In parallel with think-aloud, observations and
      interviews
How do different user populations interact
  with my design?

Where should important content be placed?
What happens during breakdown events?



     What are people looking at when clicking
            button, getting stuck, expressing
                                  frustration?
Web usability




          The way we were/are :)
Think aloud!




The established way
Copy of video file can be
found on www.tobii.com
Most users aren’t
                            that confident
                           articulating the
                          websites failings
Increased
cognitive load
                       Pressure from being
                                  observed

Not familiar with
introspection

                 May cause the user to
                  behave differently
A new way




Post Experience Eye tracked Protocol




                                (PEEP)
What is PEEP?


 User is given tasks

 Moderator leaves the room (goes to viewing
 room to watch live eye tracking)

 User (tries) to complete tasks

 Moderator returns and uses the gaze replay
 video to post evaluate experience with user
Volunteer Please!

  Who has been a subject in a web user test?
PEEP identified significantly more
usability problems than Think Aloud

both quantitative and qualitative
Think aloud
PEEP
Significantly fewer participants
completed the task while thinking
aloud, indicating reactivity effects




           Using Eye-movement Data to Cue Retrospective
                Protocols in Online Usability Testing
                         By Nicola L. Eger
Mobile Devices




  Copy of video files can be
  found on www.tobii.com
Copy of video file can be
        found on www.tobii.com
Games
Eye tracking applications



               Advertising (pre)testing
                  Psychology research
   Usability studies and HCI Research

                    And much more….
Data easily influenced

Looked, but did they really see it?

Use of peripheral vision



         Limitations of eye tracking
Eye tracking in Usability lab




Test room              Control room
Eye tracking in South Africa


                               Prof. Pieter Blignaut
                                 Department of
                                Computer Science
                                 and informatics
                               University of the Free
                                       State
                                   Bloemfontein




PieterB.SCI@mail.uovs.ac.za
Eye tracking in Portable Usability lab
     Test station




                          Web user
                          camera

                                                                              Tobii 1750 Eye
                                                                              Tracker



                                                                         Firewire cable




                                     USB                 VGA out          Firewire
                                     ports                port              port
             Control station

                                                                   Laptop computer
                                             (single computer that runs both ClearView
                                                         and Tobii Eye Tracker Server)
Why eye tracking?

  Clear additional insights into behavior                                             Gaze time




  Measurable behavior
                                             1800.00


                                             1600.00


                                             1400.00


                                             1200.00


                                             1000.00




                                 Gaze time
                                                                                                                                               Mean


                                              800.00




  Objective results
                                              600.00


                                              400.00


                                              200.00


                                                0.00
                                                       Benetton   Nipple   Nipple   Spoon Arm    Website    WFP Logo Leftside Arm Chest Area
                                                         logo                                   Addresses
                                                                                            AOI




  Hard deliverables


  More information:
  Studying web pages using eye tracking,
    White paper by Kirk Ewing, Tobii
Eye Tracking


Thank you for joining the tutorial. If you
have any questions or remarks, please
     feel free to contact me directly at

                anne.jansen@tobii.com

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The Evolution Of Eye Tracking

  • 1.
  • 2. Eye Tracking Tutorial Anne Jansen anne.jansen@tobii.com Account Manager Tobii Technology B.Sc. Degree Physics M.Sc. Student Human-Technology Interaction
  • 3. eye-tracking has come a long way!
  • 5. Non invasive Non intrusive Tobii 1750 Eye Tracker
  • 6. Copy of video file can be found on www.tobii.com It’s almost Childs play
  • 7. Aim of Tutorial Part I. Overview of applications with Eye Tracking Part II. Insight in use of Tobii Eye Tracker
  • 8. Why eye tracking? Clear additional insights into behavior Measurable behavior Objective results Hard deliverables
  • 9. Eye tracking applications Advertising (pre)testing Psychology research Usability studies and HCI Research And much more….
  • 10. First fixation Most fixations Gaze time Movement between fixations (saccades) What can we learn from eyetracking?
  • 11. What can we learn from eyetracking? What is seen What isn’t seen Aggregation of data across many observers
  • 12. First fixation – what is the most attention grabbing element? Most fixations – what keeps our attention? Gaze time – am I confused or engaged? Movement between elements - structured or random? Why is this important?
  • 13. Why is this important? What is seen – what detail, noted, partially read, fully read? What isn’t seen – missed opportunities to persuade. Aggregation of data across many observers – allows decisions to be based on quantitative data.
  • 14. Eye tracking applications Advertising (pre)testing Psychology research Usability studies and HCI Research And much more….
  • 16. Advertisement What is the most attention grabbing element?
  • 17. First fixation – What is the most attention grabbing element?
  • 18. First fixation – What is the most attention grabbing element?
  • 19. First fixation – What is the most attention grabbing element?
  • 20. First fixation – What is the most attention grabbing element?
  • 21. Advertisement Do visual cues drive consumers effectively?
  • 22. Fixation order - Do visual cues drive consumers effectively?
  • 23. What isn't noted And what is!
  • 24. Which logo is noted?
  • 26. Advertising (pre)testing Print advertising TV commercials Product placement Web advertising
  • 28. Real life size In street advertising Product placement Projector screen applications
  • 29. Eye tracking applications Advertising (pre)testing Psychology research Usability studies and HCI Research And much more….
  • 30. Volunteer Please! Who is good at spotting the odd one out?
  • 32. Large saccadic movements can indicate confusion Confused?
  • 36. Making decisions Backtrack between options Sometimes take one last look to be sure
  • 37. Making decisions Backtrack between options Sometimes take one last look to be sure
  • 38. Making decisions Backtrack between options Sometimes take one last look to be sure
  • 39. Psychology Research Studies of autism, ADHD, schizophrenia General psychological response studies Infant research Reading studies Studies of ocular-motor behavior and vision deficiencies
  • 40. Eye tracking applications Advertising (pre)testing Psychology research Usability studies and HCI Research And much more….
  • 41. Usability and HCI Web pages Software Handheld devices Physical products Interactive TV Games Testing methodology Quick or in-depth eye tracking analysis In parallel with think-aloud, observations and interviews
  • 42. How do different user populations interact with my design? Where should important content be placed?
  • 43. What happens during breakdown events? What are people looking at when clicking button, getting stuck, expressing frustration?
  • 44. Web usability The way we were/are :)
  • 46. Copy of video file can be found on www.tobii.com
  • 47. Most users aren’t that confident articulating the websites failings Increased cognitive load Pressure from being observed Not familiar with introspection May cause the user to behave differently
  • 48. A new way Post Experience Eye tracked Protocol (PEEP)
  • 49. What is PEEP? User is given tasks Moderator leaves the room (goes to viewing room to watch live eye tracking) User (tries) to complete tasks Moderator returns and uses the gaze replay video to post evaluate experience with user
  • 50. Volunteer Please! Who has been a subject in a web user test?
  • 51. PEEP identified significantly more usability problems than Think Aloud both quantitative and qualitative
  • 53. PEEP
  • 54.
  • 55. Significantly fewer participants completed the task while thinking aloud, indicating reactivity effects Using Eye-movement Data to Cue Retrospective Protocols in Online Usability Testing By Nicola L. Eger
  • 56. Mobile Devices Copy of video files can be found on www.tobii.com
  • 57. Copy of video file can be found on www.tobii.com Games
  • 58. Eye tracking applications Advertising (pre)testing Psychology research Usability studies and HCI Research And much more….
  • 59. Data easily influenced Looked, but did they really see it? Use of peripheral vision Limitations of eye tracking
  • 60. Eye tracking in Usability lab Test room Control room
  • 61. Eye tracking in South Africa Prof. Pieter Blignaut Department of Computer Science and informatics University of the Free State Bloemfontein PieterB.SCI@mail.uovs.ac.za
  • 62. Eye tracking in Portable Usability lab Test station Web user camera Tobii 1750 Eye Tracker Firewire cable USB VGA out Firewire ports port port Control station Laptop computer (single computer that runs both ClearView and Tobii Eye Tracker Server)
  • 63. Why eye tracking? Clear additional insights into behavior Gaze time Measurable behavior 1800.00 1600.00 1400.00 1200.00 1000.00 Gaze time Mean 800.00 Objective results 600.00 400.00 200.00 0.00 Benetton Nipple Nipple Spoon Arm Website WFP Logo Leftside Arm Chest Area logo Addresses AOI Hard deliverables More information: Studying web pages using eye tracking, White paper by Kirk Ewing, Tobii
  • 64. Eye Tracking Thank you for joining the tutorial. If you have any questions or remarks, please feel free to contact me directly at anne.jansen@tobii.com