SlideShare una empresa de Scribd logo
1 de 10
Creating A Lasting Impression
Personal Grooming &
Business Etiquette
• Created in the first 5 – 10
seconds of a meeting /
conversation
• Give the impression that you
are competent, knowledgeable
and professional
• Appeal to the senses
• Remember, first impressions
are the best impressions
The First Impression
• Clothes must not be too tight
• Necklines must not be plunging
• Nails, Hair – neat and well kept
Appearance - General
• Can reveal feelings
• Posture important
• Hands/Legs - avoid fidgeting
• Face – window to the soul
• Eye contact
• Smile
Body Language
• The moment a person speaks
he / she can be judged
• Must sound sincere and
confident
• Pronunciation is important
• Tone of voice
• Loudness
• Avoid using slang
Voice
• ‘Success = 10% Inspiration +
90% Perspiration’
– Thomas Edison
• Ensure that breath is fresh
• Smelly socks can be avoided
by wearing clean socks
everyday
The Nose Knows
• Most widely accepted form of first contact
• Should be firm not bone crushing
• Palm neither facing upward or downward
• Make eye contact and step into the handshake
The Handshake
• Do unto others as you
would like them do to you
• Good manners
• Politeness
• Creates goodwill
Etiquette
MMM TRAINING SOLUTIONS
Landline: +91-44-42317735
Cell: +91 9677044366
Cell: +91 9677040908
Email: administration@mmmts.com
Website: www.mmmts.com
Contact Information
Pramila Mathew
 CEO and Executive Coach
Pramila Mathew
 CEO and Executive Coach
Vikas V.
Vice-President
Training
Vikas V.
Vice-President
Training
MMM TRAINING SOLUTIONS
Landline: +91-44-42317735
Cell: +91 9677044366
Cell: +91 9677040908
Email: administration@mmmts.com
Website: www.mmmts.com
Contact Information
Pramila Mathew
 CEO and Executive Coach
Pramila Mathew
 CEO and Executive Coach
Vikas V.
Vice-President
Training
Vikas V.
Vice-President
Training

Más contenido relacionado

La actualidad más candente

Corporate grooming with cost effective tips
Corporate grooming with cost effective tipsCorporate grooming with cost effective tips
Corporate grooming with cost effective tipsPratibha Mishra
 
Knowing the Grooming Standards for Work
Knowing the Grooming Standards for WorkKnowing the Grooming Standards for Work
Knowing the Grooming Standards for WorkCEO SUITE
 
Personal Grooming
Personal GroomingPersonal Grooming
Personal GroomingMMMTS
 
Grooming and business etiquette
Grooming and business etiquetteGrooming and business etiquette
Grooming and business etiquettePRASAD AVANTSA
 
Maximizing Your First Impression
Maximizing Your First ImpressionMaximizing Your First Impression
Maximizing Your First ImpressionDerrick Watkins
 
Personal Grooming
Personal GroomingPersonal Grooming
Personal Groomingguestc2f1dc
 
1st lecture. personality grooming by mam ume amun
1st lecture. personality grooming by mam ume amun1st lecture. personality grooming by mam ume amun
1st lecture. personality grooming by mam ume amunPAF-KIET
 
Personal hygiene & grooming
Personal hygiene & groomingPersonal hygiene & grooming
Personal hygiene & groomingmehreenali16
 
Corporate Etiquette Sies[1]
Corporate Etiquette   Sies[1]Corporate Etiquette   Sies[1]
Corporate Etiquette Sies[1]MADAN PANDIA
 

La actualidad más candente (20)

Corporate grooming with cost effective tips
Corporate grooming with cost effective tipsCorporate grooming with cost effective tips
Corporate grooming with cost effective tips
 
Grooming
GroomingGrooming
Grooming
 
Grooming & etiquette men
Grooming & etiquette  menGrooming & etiquette  men
Grooming & etiquette men
 
Knowing the Grooming Standards for Work
Knowing the Grooming Standards for WorkKnowing the Grooming Standards for Work
Knowing the Grooming Standards for Work
 
First impression
First impressionFirst impression
First impression
 
Corporate behaviour and etiquette
Corporate behaviour and etiquetteCorporate behaviour and etiquette
Corporate behaviour and etiquette
 
Personality Grooming
Personality Grooming Personality Grooming
Personality Grooming
 
Personal Grooming
Personal GroomingPersonal Grooming
Personal Grooming
 
Grooming and business etiquette
Grooming and business etiquetteGrooming and business etiquette
Grooming and business etiquette
 
Grooming & Professional Etiquette
Grooming & Professional EtiquetteGrooming & Professional Etiquette
Grooming & Professional Etiquette
 
Maximizing Your First Impression
Maximizing Your First ImpressionMaximizing Your First Impression
Maximizing Your First Impression
 
Personal Grooming
Personal GroomingPersonal Grooming
Personal Grooming
 
Body language
Body languageBody language
Body language
 
grooming.01
grooming.01grooming.01
grooming.01
 
Personal Grooming
Personal GroomingPersonal Grooming
Personal Grooming
 
Corporate Grooming
Corporate GroomingCorporate Grooming
Corporate Grooming
 
Grooming standards
Grooming standardsGrooming standards
Grooming standards
 
1st lecture. personality grooming by mam ume amun
1st lecture. personality grooming by mam ume amun1st lecture. personality grooming by mam ume amun
1st lecture. personality grooming by mam ume amun
 
Personal hygiene & grooming
Personal hygiene & groomingPersonal hygiene & grooming
Personal hygiene & grooming
 
Corporate Etiquette Sies[1]
Corporate Etiquette   Sies[1]Corporate Etiquette   Sies[1]
Corporate Etiquette Sies[1]
 

Similar a Create an Indelible Impression

New age Grooming & Etiquette for professionals.pptx
New age Grooming & Etiquette for professionals.pptxNew age Grooming & Etiquette for professionals.pptx
New age Grooming & Etiquette for professionals.pptxAmitKumarHajela
 
General interview tips by IndiHire Consultants
General interview tips by IndiHire ConsultantsGeneral interview tips by IndiHire Consultants
General interview tips by IndiHire ConsultantsIndiHire1
 
Amit ppt on workplace etiquttes
Amit ppt on workplace etiquttesAmit ppt on workplace etiquttes
Amit ppt on workplace etiquttesB.V.M
 
Workplace and Business Etiquette
Workplace and Business EtiquetteWorkplace and Business Etiquette
Workplace and Business EtiquetteNeha Vats
 
Olc dress for success
Olc dress for successOlc dress for success
Olc dress for successlbonner1987
 
Good manners and etiquette
Good manners and etiquetteGood manners and etiquette
Good manners and etiquettevishal811892
 
Office , Workplace Etiquette Presentation.pptx
Office , Workplace Etiquette Presentation.pptxOffice , Workplace Etiquette Presentation.pptx
Office , Workplace Etiquette Presentation.pptxMAsim37
 
be a corporate professional.ppt
be a corporate professional.pptbe a corporate professional.ppt
be a corporate professional.pptRamnarayanKirit
 
Reviving Business Etiquette
Reviving Business EtiquetteReviving Business Etiquette
Reviving Business EtiquetteMahendra Kakde
 
Personal Grooming
Personal GroomingPersonal Grooming
Personal GroomingAparNaRL1
 
GROOMING FOR SUCCESS
GROOMING FOR SUCCESSGROOMING FOR SUCCESS
GROOMING FOR SUCCESSzohaib0300
 
First Impression Is The Best Impression
First Impression Is The Best ImpressionFirst Impression Is The Best Impression
First Impression Is The Best ImpressionKAMALAKKANNAN G
 
Youth Personality Grooming and Development
Youth Personality Grooming and DevelopmentYouth Personality Grooming and Development
Youth Personality Grooming and DevelopmentAELC
 
speaking listening and non verbal communication
speaking listening and non verbal communication speaking listening and non verbal communication
speaking listening and non verbal communication abdifitah dahir warsame
 

Similar a Create an Indelible Impression (20)

Create a Lasting Impression
Create a Lasting ImpressionCreate a Lasting Impression
Create a Lasting Impression
 
business.ppt
business.pptbusiness.ppt
business.ppt
 
New age Grooming & Etiquette for professionals.pptx
New age Grooming & Etiquette for professionals.pptxNew age Grooming & Etiquette for professionals.pptx
New age Grooming & Etiquette for professionals.pptx
 
General interview tips by IndiHire Consultants
General interview tips by IndiHire ConsultantsGeneral interview tips by IndiHire Consultants
General interview tips by IndiHire Consultants
 
Amit ppt on workplace etiquttes
Amit ppt on workplace etiquttesAmit ppt on workplace etiquttes
Amit ppt on workplace etiquttes
 
Business Etiquettes
Business EtiquettesBusiness Etiquettes
Business Etiquettes
 
Workplace and Business Etiquette
Workplace and Business EtiquetteWorkplace and Business Etiquette
Workplace and Business Etiquette
 
Olc dress for success
Olc dress for successOlc dress for success
Olc dress for success
 
Good manners and etiquette
Good manners and etiquetteGood manners and etiquette
Good manners and etiquette
 
Office , Workplace Etiquette Presentation.pptx
Office , Workplace Etiquette Presentation.pptxOffice , Workplace Etiquette Presentation.pptx
Office , Workplace Etiquette Presentation.pptx
 
be a corporate professional.ppt
be a corporate professional.pptbe a corporate professional.ppt
be a corporate professional.ppt
 
Reviving Business Etiquette
Reviving Business EtiquetteReviving Business Etiquette
Reviving Business Etiquette
 
Personal Grooming
Personal GroomingPersonal Grooming
Personal Grooming
 
GROOMING FOR SUCCESS
GROOMING FOR SUCCESSGROOMING FOR SUCCESS
GROOMING FOR SUCCESS
 
First Impression Is The Best Impression
First Impression Is The Best ImpressionFirst Impression Is The Best Impression
First Impression Is The Best Impression
 
Youth Personality Grooming and Development
Youth Personality Grooming and DevelopmentYouth Personality Grooming and Development
Youth Personality Grooming and Development
 
Making Dreams Come True!
Making Dreams Come True!Making Dreams Come True!
Making Dreams Come True!
 
Corporate Etiquette
Corporate EtiquetteCorporate Etiquette
Corporate Etiquette
 
speaking listening and non verbal communication
speaking listening and non verbal communication speaking listening and non verbal communication
speaking listening and non verbal communication
 
Etiquette & manners
Etiquette & mannersEtiquette & manners
Etiquette & manners
 

Más de Momentum Training Solutions Pvt Ltd

Más de Momentum Training Solutions Pvt Ltd (20)

Boost Sales with Customer Service
Boost Sales with Customer ServiceBoost Sales with Customer Service
Boost Sales with Customer Service
 
Leveraging Diversity
Leveraging DiversityLeveraging Diversity
Leveraging Diversity
 
Ways to Sell Better
Ways to Sell BetterWays to Sell Better
Ways to Sell Better
 
Creating Impactful First Impressions
Creating Impactful First ImpressionsCreating Impactful First Impressions
Creating Impactful First Impressions
 
Conflict Resolution
Conflict ResolutionConflict Resolution
Conflict Resolution
 
Ways to Deal with Conflict
Ways to Deal with ConflictWays to Deal with Conflict
Ways to Deal with Conflict
 
Powerful Tips to Boost Communication
Powerful Tips to Boost CommunicationPowerful Tips to Boost Communication
Powerful Tips to Boost Communication
 
Leadership Intervention
Leadership InterventionLeadership Intervention
Leadership Intervention
 
10 Ways to Write Better Emails
10 Ways to Write Better Emails10 Ways to Write Better Emails
10 Ways to Write Better Emails
 
Better Business Communication
Better Business CommunicationBetter Business Communication
Better Business Communication
 
Top Tips for Effective Presentations
Top Tips for Effective PresentationsTop Tips for Effective Presentations
Top Tips for Effective Presentations
 
Boost Productivity with Goal Setting
Boost Productivity with Goal SettingBoost Productivity with Goal Setting
Boost Productivity with Goal Setting
 
Top Tips for Business Writing
Top Tips for Business WritingTop Tips for Business Writing
Top Tips for Business Writing
 
Ways to Develop a Winning Attitude
Ways to Develop a Winning AttitudeWays to Develop a Winning Attitude
Ways to Develop a Winning Attitude
 
Top Ways to Manage Stress
Top Ways to Manage StressTop Ways to Manage Stress
Top Ways to Manage Stress
 
Time Tested Motivational Techniques
Time Tested Motivational TechniquesTime Tested Motivational Techniques
Time Tested Motivational Techniques
 
Become a Powerful Negotiator
Become a Powerful NegotiatorBecome a Powerful Negotiator
Become a Powerful Negotiator
 
Tips to Enhance Problem Solving
Tips to Enhance Problem SolvingTips to Enhance Problem Solving
Tips to Enhance Problem Solving
 
Top Tips to Enhance Team Synergy
Top Tips to Enhance Team SynergyTop Tips to Enhance Team Synergy
Top Tips to Enhance Team Synergy
 
Essential Telephone Etiquette Tips
Essential Telephone Etiquette TipsEssential Telephone Etiquette Tips
Essential Telephone Etiquette Tips
 

Último

BEST Call Girls In Greater Noida ✨ 9773824855 ✨ Escorts Service In Delhi Ncr,
BEST Call Girls In Greater Noida ✨ 9773824855 ✨ Escorts Service In Delhi Ncr,BEST Call Girls In Greater Noida ✨ 9773824855 ✨ Escorts Service In Delhi Ncr,
BEST Call Girls In Greater Noida ✨ 9773824855 ✨ Escorts Service In Delhi Ncr,noida100girls
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menzaictsugar
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaoncallgirls2057
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCRashishs7044
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...ssuserf63bd7
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis UsageNeil Kimberley
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
Call Girls In Connaught Place Delhi ❤️88604**77959_Russian 100% Genuine Escor...
Call Girls In Connaught Place Delhi ❤️88604**77959_Russian 100% Genuine Escor...Call Girls In Connaught Place Delhi ❤️88604**77959_Russian 100% Genuine Escor...
Call Girls In Connaught Place Delhi ❤️88604**77959_Russian 100% Genuine Escor...lizamodels9
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024christinemoorman
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfpollardmorgan
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessSeta Wicaksana
 
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxContemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxMarkAnthonyAurellano
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...ictsugar
 
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In.../:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...lizamodels9
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCRashishs7044
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfrichard876048
 

Último (20)

BEST Call Girls In Greater Noida ✨ 9773824855 ✨ Escorts Service In Delhi Ncr,
BEST Call Girls In Greater Noida ✨ 9773824855 ✨ Escorts Service In Delhi Ncr,BEST Call Girls In Greater Noida ✨ 9773824855 ✨ Escorts Service In Delhi Ncr,
BEST Call Girls In Greater Noida ✨ 9773824855 ✨ Escorts Service In Delhi Ncr,
 
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu MenzaYouth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
Youth Involvement in an Innovative Coconut Value Chain by Mwalimu Menza
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 
Corporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information TechnologyCorporate Profile 47Billion Information Technology
Corporate Profile 47Billion Information Technology
 
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City GurgaonCall Us 📲8800102216📞 Call Girls In DLF City Gurgaon
Call Us 📲8800102216📞 Call Girls In DLF City Gurgaon
 
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR8447779800, Low rate Call girls in Tughlakabad Delhi NCR
8447779800, Low rate Call girls in Tughlakabad Delhi NCR
 
International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...International Business Environments and Operations 16th Global Edition test b...
International Business Environments and Operations 16th Global Edition test b...
 
2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage2024 Numerator Consumer Study of Cannabis Usage
2024 Numerator Consumer Study of Cannabis Usage
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
Call Girls In Connaught Place Delhi ❤️88604**77959_Russian 100% Genuine Escor...
Call Girls In Connaught Place Delhi ❤️88604**77959_Russian 100% Genuine Escor...Call Girls In Connaught Place Delhi ❤️88604**77959_Russian 100% Genuine Escor...
Call Girls In Connaught Place Delhi ❤️88604**77959_Russian 100% Genuine Escor...
 
The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024The CMO Survey - Highlights and Insights Report - Spring 2024
The CMO Survey - Highlights and Insights Report - Spring 2024
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdfIntro to BCG's Carbon Emissions Benchmark_vF.pdf
Intro to BCG's Carbon Emissions Benchmark_vF.pdf
 
Organizational Structure Running A Successful Business
Organizational Structure Running A Successful BusinessOrganizational Structure Running A Successful Business
Organizational Structure Running A Successful Business
 
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptxContemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
Contemporary Economic Issues Facing the Filipino Entrepreneur (1).pptx
 
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...Global Scenario On Sustainable  and Resilient Coconut Industry by Dr. Jelfina...
Global Scenario On Sustainable and Resilient Coconut Industry by Dr. Jelfina...
 
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In.../:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
/:Call Girls In Indirapuram Ghaziabad ➥9990211544 Independent Best Escorts In...
 
8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR8447779800, Low rate Call girls in Saket Delhi NCR
8447779800, Low rate Call girls in Saket Delhi NCR
 
Innovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdfInnovation Conference 5th March 2024.pdf
Innovation Conference 5th March 2024.pdf
 

Create an Indelible Impression

  • 1. Creating A Lasting Impression Personal Grooming & Business Etiquette
  • 2. • Created in the first 5 – 10 seconds of a meeting / conversation • Give the impression that you are competent, knowledgeable and professional • Appeal to the senses • Remember, first impressions are the best impressions The First Impression
  • 3. • Clothes must not be too tight • Necklines must not be plunging • Nails, Hair – neat and well kept Appearance - General
  • 4. • Can reveal feelings • Posture important • Hands/Legs - avoid fidgeting • Face – window to the soul • Eye contact • Smile Body Language
  • 5. • The moment a person speaks he / she can be judged • Must sound sincere and confident • Pronunciation is important • Tone of voice • Loudness • Avoid using slang Voice
  • 6. • ‘Success = 10% Inspiration + 90% Perspiration’ – Thomas Edison • Ensure that breath is fresh • Smelly socks can be avoided by wearing clean socks everyday The Nose Knows
  • 7. • Most widely accepted form of first contact • Should be firm not bone crushing • Palm neither facing upward or downward • Make eye contact and step into the handshake The Handshake
  • 8. • Do unto others as you would like them do to you • Good manners • Politeness • Creates goodwill Etiquette
  • 9. MMM TRAINING SOLUTIONS Landline: +91-44-42317735 Cell: +91 9677044366 Cell: +91 9677040908 Email: administration@mmmts.com Website: www.mmmts.com Contact Information Pramila Mathew  CEO and Executive Coach Pramila Mathew  CEO and Executive Coach Vikas V. Vice-President Training Vikas V. Vice-President Training
  • 10. MMM TRAINING SOLUTIONS Landline: +91-44-42317735 Cell: +91 9677044366 Cell: +91 9677040908 Email: administration@mmmts.com Website: www.mmmts.com Contact Information Pramila Mathew  CEO and Executive Coach Pramila Mathew  CEO and Executive Coach Vikas V. Vice-President Training Vikas V. Vice-President Training