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Vlajo, 18 november 2011




                        THE STATE
                        OF THINGS
                          (marketing-wise)



Friday 18 November 11
Friday 18 November 11
AdNerds




                        The Radically Digital Division of Proximity BBDO


Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
From simple to complex
               The state of paper media
               The state of television
               The state of traditional online bannering
               The state of social media
               The new and improved role of traditional media




Friday 18 November 11
From simple to complex




Friday 18 November 11
the advertising model is broken




Friday 18 November 11
Advertising used to be simple




Friday 18 November 11
Paid Media




Friday 18 November 11
The old consumer decision journey


                                   many brands




                                   fewer brands


                                  final choice



                                         BUY




Friday 18 November 11
Advertising is not so simple anymore…




Friday 18 November 11
Paid Media   Owned Media   Earned Media




Friday 18 November 11
Today’s consumer decision journey

                                        r
                                   side
                               con                                   eva
                                                                        lua
                                                                              te




                                   The Loyalty Loop
                        BO
                          ND
                                 advo
                                       cate           BUY
                                              enjoy




Friday 18 November 11
Media that’s targeted at you but
                        doesn’t include you may not be
                             worth sitting still for.



                                 Clay Shirky, The Cognitive Surplus


Friday 18 November 11
The state of paper media




Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Smartphones Surpassed Feature Phone Shipments in
                                                                      W. Europe (Q2:10) / USA (Q1:11); ROW to Follow

                         Smartphone Shipments as % of Total Mobile Phone Shipments by Region, Q1:08 – Q2:11
                                                                    100%


                                                                                   North America
                                                                                                                            Smartphone > Feature
                            % of Quarterly Mobile Phone Shipments


                                                                    80%
                                                                                   Western Europe                            Phone Shipments

                                                                                   Rest of World (ex. Japan)

                                                                    60%

                                                                    50%

                                                                    40%




                                                                    20%




                                                                     0%
                                                                           Q1:08      Q3:08         Q1:09      Q3:09    Q1:10                 Q3:10   Q1:11

                        Source: Data per Ehud Gelblum, Morgan Stanley Research. Note: In Japan, smartphone exceeded feature phone in Q4:08.


Friday 18 November 11
The state of television




Friday 18 November 11
We all wield media now




Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Somewhere in the middle of nowhere…




Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
“Our study found that 63% of TV commercial impressions were
                            avoided simply by not paying attention to the screen.”




Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Second Screen




                           Source: Nielsen


Friday 18 November 11
Friday 18 November 11
The state of traditional online bannering




Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
The state of social media




Friday 18 November 11
The Media Spectrum




          Google Adwords                            TV advertising
          Short Term                                    Long Term
          Highly Relevant                        Might be Relevant
          Conversions                                 Impressions
          CPA                                                 GRP




Friday 18 November 11
Where in the Media Spectrum does social media fit?

                                                4,4 million users
                                          rs?
                                1 05K use                            25K users?




          Google Adwords                           Social Media                             TV advertising



                                                     &
          Short Term                  Short Term                     Long Term                  Long Term
          Highly Relevant         Highly Relevant                    Might be Relevant   Might be Relevant
          Conversions                Conversions                     Impressions              Impressions
          CPA                                CPA                     GRP                              GRP



                                                  * Belgian figures

Friday 18 November 11
"Typical approaches that focus on
                        raw fan counts, or the total number
                        of engagements on a given piece of
                        content, fail to depict the potential
                         and realized scope of social media
                                brand impressions"


                               The Power of Like, Co   & Facebook, May 2011


Friday 18 November 11
FACEBOOK, A VIRAL PLATFORM




Friday 18 November 11
# fans


                        23.000.000                      784.000.000




                            6.059                                                 1.245.213



                                                                          # unique friends / fan
                                              34                      207


                                              The Power of Like, Co   & Facebook, May 2011


Friday 18 November 11
Facebook has become our de facto
                              advertising platform




                                 Jim Hanna, Starbucks Coffee Company


Friday 18 November 11
ComScore finds a high degree of similarity
                             between the tastes of friends.




Friday 18 November 11
Two ways to get people to “like” you...




                          organic                     marketing efforts




Friday 18 November 11
Like Widget
                                                  “Friend us on FB”




                        Ads



                                                                      organic
                                      Search


                                               Friend Suggestion

Friday 18 November 11
Like-gates
                        Like us first & win...



                                                     Coupons
                                                  Share a wall post
                                                     and get a
                                                      coupon!
                              Invite Friends
                             Invite friends to
                               get benefits.
  marketing efforts
                                                 Exclusive Content
                                                    Leave your
                                                 credentials for a
                                                   wallpaper...
Friday 18 November 11
Two typical consequences




                        Your virtual fan base resembles or differs from your actual fan base


Friday 18 November 11
Two typical consequences




                                                                                  te
                                                                          like-ga




                                                                            like wi
                                                                                   dget



                        Your brand new fans are staying or leaving you.


Friday 18 November 11
UNDERSTANDING HOW TO REACH YOUR FANS




Friday 18 November 11
It’s a little bit about math...

                                 an edge is an interaction with your wall post: a like, a
                                       comment, a share as well as the post itself




                        Edgerank =          ∑
                                            e=1   n
                                                      affinitye x weight e x time decay e

                                   edge
                   affinity of an                        every type of edge has a            the time decay
                                                                                                              is
                         is higher                            specific weight:                     higher
                                      o
                      1) for fans wh act                  1) on the creation side:            1) if an edge h
                                                                                                              is
                                   ter
                    frequently indates                   some types of posts are               recent enoug
                     with your up                                                                             son
                                    tions
                                                                worth more                    2) in comparis edge
                     2) for interac o are               2) on the interaction side:         with the previ
                                                                                                           ou
                     by friends whll                    a comment is worth more
                         fans as we                       than a like or a share

Friday 18 November 11
Volvo Opendeurdagen Banner Ad Test
                                   The initial setup...




                            !




Friday 18 November 11
Volvo Opendeurdagen Banner Ad Test
                                     The social work-around




                                                                 Jan Algoed is
                                                                 attending Volvo
                                                                 Opendeurdagen 2011


                                                                          Volvo Open
                        !




Friday 18 November 11
A target audience of 1.254.213 Facebook users




Friday 18 November 11
Short Term Ad Performance expressed in Incidences




      7.523.802 1.010
          impressions new fans
                                                      0,03%
                                                         avg CTR
                                                                        2.356
                                                                           clicks




Friday 18 November 11
The new and improved role of traditional media




Friday 18 November 11
We went from a monologue to a
                        dialogue. Mass media will continue to
                        play a role. But its role has changed.




                               John Hayes, Chief Marketing Officer American Express


Friday 18 November 11
insights
                            media               usage
                                               message
      DIABOLO
      MODEL               paid                      acted

            impressions                                      WE TALK


                          owned                interaction

            expressions                                      YOU TALK


                          earned                      real

                            users                 usage
                                    metrics
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Friday 18 November 11
Max Gebhardt (°1990)   Max Arlestig (°1990)




Friday 18 November 11
Friday 18 November 11
Turning to so-called influentials,
                        will make it very hard to actually
                        know or measure what your
                        communication efforts do for your
                        brand




Friday 18 November 11
so- nulle d influentials,
                        Turning toThe ca mber o afans lis only of
                                                   of ctua ly
                                 e impoy hard tif your content is
                                        r
                        will mak it ve rtance t your
                                                 a
                        know   or measure wh in invitinrgyconsumers
                                   successful
                                              fo rts do fo our
                         com  munito interaf
                                   cation e ct
                         brand




Friday 18 November 11
dllr ofi f l uentia s, ll have an
                               The nuTraaeitionnflmedia lsti
                               g to somb ed a ns isually
                                        -c
                        Turninim                      a act on o
                                                                     f
                                 p i r venco ifad to le to
                                 e ot timpe rtrynturoconteplay. Creativity
                                        a ry ha o r
                        will makc a
                                       sn rvnwnmtire im nrtant one.
                              su cesasueeenhat your po t is
                           ow o r me f l i i vio ng consuur
                        kn t o in
                                   tcaaictn efforts do f r yomers
                         com  muni er t o
                         brand




Friday 18 November 11
Thx!




Friday 18 November 11

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  • 1. Vlajo, 18 november 2011 THE STATE OF THINGS (marketing-wise) Friday 18 November 11
  • 3. AdNerds The Radically Digital Division of Proximity BBDO Friday 18 November 11
  • 6. From simple to complex The state of paper media The state of television The state of traditional online bannering The state of social media The new and improved role of traditional media Friday 18 November 11
  • 7. From simple to complex Friday 18 November 11
  • 8. the advertising model is broken Friday 18 November 11
  • 9. Advertising used to be simple Friday 18 November 11
  • 10. Paid Media Friday 18 November 11
  • 11. The old consumer decision journey many brands fewer brands final choice BUY Friday 18 November 11
  • 12. Advertising is not so simple anymore… Friday 18 November 11
  • 13. Paid Media Owned Media Earned Media Friday 18 November 11
  • 14. Today’s consumer decision journey r side con eva lua te The Loyalty Loop BO ND advo cate BUY enjoy Friday 18 November 11
  • 15. Media that’s targeted at you but doesn’t include you may not be worth sitting still for. Clay Shirky, The Cognitive Surplus Friday 18 November 11
  • 16. The state of paper media Friday 18 November 11
  • 22. Smartphones Surpassed Feature Phone Shipments in W. Europe (Q2:10) / USA (Q1:11); ROW to Follow Smartphone Shipments as % of Total Mobile Phone Shipments by Region, Q1:08 – Q2:11 100% North America Smartphone > Feature % of Quarterly Mobile Phone Shipments 80% Western Europe Phone Shipments Rest of World (ex. Japan) 60% 50% 40% 20% 0% Q1:08 Q3:08 Q1:09 Q3:09 Q1:10 Q3:10 Q1:11 Source: Data per Ehud Gelblum, Morgan Stanley Research. Note: In Japan, smartphone exceeded feature phone in Q4:08. Friday 18 November 11
  • 23. The state of television Friday 18 November 11
  • 24. We all wield media now Friday 18 November 11
  • 30. Somewhere in the middle of nowhere… Friday 18 November 11
  • 38. “Our study found that 63% of TV commercial impressions were avoided simply by not paying attention to the screen.” Friday 18 November 11
  • 42. Second Screen Source: Nielsen Friday 18 November 11
  • 44. The state of traditional online bannering Friday 18 November 11
  • 48. The state of social media Friday 18 November 11
  • 49. The Media Spectrum Google Adwords TV advertising Short Term Long Term Highly Relevant Might be Relevant Conversions Impressions CPA GRP Friday 18 November 11
  • 50. Where in the Media Spectrum does social media fit? 4,4 million users rs? 1 05K use 25K users? Google Adwords Social Media TV advertising & Short Term Short Term Long Term Long Term Highly Relevant Highly Relevant Might be Relevant Might be Relevant Conversions Conversions Impressions Impressions CPA CPA GRP GRP * Belgian figures Friday 18 November 11
  • 51. "Typical approaches that focus on raw fan counts, or the total number of engagements on a given piece of content, fail to depict the potential and realized scope of social media brand impressions" The Power of Like, Co & Facebook, May 2011 Friday 18 November 11
  • 52. FACEBOOK, A VIRAL PLATFORM Friday 18 November 11
  • 53. # fans 23.000.000 784.000.000 6.059 1.245.213 # unique friends / fan 34 207 The Power of Like, Co & Facebook, May 2011 Friday 18 November 11
  • 54. Facebook has become our de facto advertising platform Jim Hanna, Starbucks Coffee Company Friday 18 November 11
  • 55. ComScore finds a high degree of similarity between the tastes of friends. Friday 18 November 11
  • 56. Two ways to get people to “like” you... organic marketing efforts Friday 18 November 11
  • 57. Like Widget “Friend us on FB” Ads organic Search Friend Suggestion Friday 18 November 11
  • 58. Like-gates Like us first & win... Coupons Share a wall post and get a coupon! Invite Friends Invite friends to get benefits. marketing efforts Exclusive Content Leave your credentials for a wallpaper... Friday 18 November 11
  • 59. Two typical consequences Your virtual fan base resembles or differs from your actual fan base Friday 18 November 11
  • 60. Two typical consequences te like-ga like wi dget Your brand new fans are staying or leaving you. Friday 18 November 11
  • 61. UNDERSTANDING HOW TO REACH YOUR FANS Friday 18 November 11
  • 62. It’s a little bit about math... an edge is an interaction with your wall post: a like, a comment, a share as well as the post itself Edgerank = ∑ e=1 n affinitye x weight e x time decay e edge affinity of an every type of edge has a the time decay is is higher specific weight: higher o 1) for fans wh act 1) on the creation side: 1) if an edge h is ter frequently indates some types of posts are recent enoug with your up son tions worth more 2) in comparis edge 2) for interac o are 2) on the interaction side: with the previ ou by friends whll a comment is worth more fans as we than a like or a share Friday 18 November 11
  • 63. Volvo Opendeurdagen Banner Ad Test The initial setup... ! Friday 18 November 11
  • 64. Volvo Opendeurdagen Banner Ad Test The social work-around Jan Algoed is attending Volvo Opendeurdagen 2011 Volvo Open ! Friday 18 November 11
  • 65. A target audience of 1.254.213 Facebook users Friday 18 November 11
  • 66. Short Term Ad Performance expressed in Incidences 7.523.802 1.010 impressions new fans 0,03% avg CTR 2.356 clicks Friday 18 November 11
  • 67. The new and improved role of traditional media Friday 18 November 11
  • 68. We went from a monologue to a dialogue. Mass media will continue to play a role. But its role has changed. John Hayes, Chief Marketing Officer American Express Friday 18 November 11
  • 69. insights media usage message DIABOLO MODEL paid acted impressions WE TALK owned interaction expressions YOU TALK earned real users usage metrics Friday 18 November 11
  • 74. Max Gebhardt (°1990) Max Arlestig (°1990) Friday 18 November 11
  • 76. Turning to so-called influentials, will make it very hard to actually know or measure what your communication efforts do for your brand Friday 18 November 11
  • 77. so- nulle d influentials, Turning toThe ca mber o afans lis only of of ctua ly e impoy hard tif your content is r will mak it ve rtance t your a know or measure wh in invitinrgyconsumers successful fo rts do fo our com munito interaf cation e ct brand Friday 18 November 11
  • 78. dllr ofi f l uentia s, ll have an The nuTraaeitionnflmedia lsti g to somb ed a ns isually -c Turninim a act on o f p i r venco ifad to le to e ot timpe rtrynturoconteplay. Creativity a ry ha o r will makc a sn rvnwnmtire im nrtant one. su cesasueeenhat your po t is ow o r me f l i i vio ng consuur kn t o in tcaaictn efforts do f r yomers com muni er t o brand Friday 18 November 11