Advantis consulting 2011 - dynamic and cutting edge business improvement specialists. Enabling sustainably Business Improvement through Education and Engagement.

1. .. Consulting .. Training .. Operational Excellence .. www.advantisconsulting.co.uk Your Success is our Business

2. Our Services www.advantisconsulting.co.uk/our-services.php

6. Consultancy Services - Cont Step One - Voice of the Customer Identify the end user (customer). The customer can be internal or external, but is central to driving performance. Identifying the ‘WHO’ is paramount in moving forward. Step Two - Needs of the Customer Assess and analyse the needs of the customer. We seek to fully understand how the customer’s needs compare to the current state. Step Three - Voice of the Process Define current conditions from a holistic approach. We assess the process, team, training, communication leadership, metrics and resources to determine the gaps from the customer’s viewpoint. Step Four – Improvement of the Process Implement and validate training, process improvement projects improvement teams, leadership tools, and road map to success to eliminate the gaps. Step Five – Control of the Process Establish Controls through the correct performance metric and tracking systems, to ensure the customer’s voice stays at the centre and sustaining is ongoing www.advantisconsulting.co.uk/consulting.php

10. We’ll work with you to design an assessment day around your bespoke requirements, let our seasoned recruitment professionals manage your Assessment needs whether, its an Improvement, Operations, or Change Project role we can attract the right candidates for your position. You can observe and learn as we take the candidates through their paces, with a selection of activities to show them at their best, Working with you, we can run the full assessment or take a supporting facilitation role, the choice is yours. Our Business aptitude tests and simulations will help to ensure that you make the right choice for your recruitment needs. Assessment Centres. www.advantisconsulting.co.uk/recruitment.php

11. Advantis Consulting Ltd Empowering People to Improve Process Contact Us [email_address] Tel - 0845 0950559 Visit Advantis at www.advantisconsulting.co.uk Make A Difference In

12. “ Improvement Through Innovation” Registered Office Advantis Consulting Limited Unit 4 Sandridge Gate Business Centre, Ronsons Way St. Albans Hertfordshire AL4 9XR Company number: 7391588 VAT number: 102630273 www.advantisconsulting.co.uk Contact Us [email_address] Tel - 0845 0950559