1. Activating Paradigm Shift in Nigerian Health Sector|info@aesculapiusvn.com|+234-8052064317|+234-8023277559
COURSE TITLE Capacity Development for Care Coordinators
SYNOPSIS Care coordination is evaluating Patient's needs and resources to determine
appropriate services with available funding sources and monitoring care provided
over an extended period of time.
Care coordinators arrange for and authorize services, control payment for those
services, improve availability and quality of services, contain costs by ensuring
appropriate use of services, justify expenditure of funds and ensure that only
appropriate enrolees utilize Health service.
Care Coordinators also conduct evaluation of Patient Outcomes, Connection To
Services, Adherence To Medication, Service Utilization and Cost of Service.
Care coordinators should also monitor Patient Satisfaction and provide appropriate,
comprehensive, and coordinated response to Patient's needs.
Care Coordination should focus on prevention as well as rehabilitation and Health
maintenance
Our Care Coordination Training is tailored towards building a cadre of Care
Managers that add value to different Clinics and Hospitals and can lead Quality
Improvement Initiatives regarding Care Coordination
OBJECTIVES At the end of the Training, Care Managers should be able to:
 Develop Action Plan and apply Problem-Solving Skills to analyse Care
Management Challenges and facilitate Organizational Change in different
Hospitals and Clinics to improve Care Coordination and Patient Satisfaction
 Lead Quality Improvement Initiatives related to Care Coordination
 Care Managers should improve Patient Satisfaction and minimize overall
cost of Healthcare Service
 Care Managers should deliver end to end value for patients, focusing on
Patient Satisfaction, effective and efficient delivery of care, ability to design
and monitor Improvement indicators for coordinating Care.
CONTENT  Quality Management Strategies and use of Quality Management Tools
 Deploying Quality Management Systems for Service Providers, with Care
Coordination Performance Indicators.
 Overview of International Healthcare Accreditation Standards relating to
Care Coordination.
 Conceptual Frameworks in Care Coordination and Care Coordination
Standards
 Care Coordination Measurements including Communication, Client
Perception, Patient Satisfaction and Care Transition,
DESIGNED FOR Care Managers and Care Coordinators
METHODOLOGY Lectures, Case Studies and Class Exercises
DURATION Two (2) days
COURSE FEE N100, 000
VENUE CDF Training Centre, 1 Kayode Odusola Crescent, Ikosi GRA, CMD Road, Shangisa