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Understanding
    How to Truly
 Benefit From
an Agile
 Transformation
      presented by:




    in partnership with:




                           1
Introductions




Bill Gaiennie
                         Agile Trainer
                                                                    Trained over 5,000 people in Agile methods
                                                                    over the last 5 years

                                       Personally coached 80 different teams in various industries to
                          Agile Coach successfully transition to an Agile approach
Davisbase Consulting                                                                                             Developing People Who Develop Software.
Website: davisbase.org                              Agile Blog: theagileadvisors.com                                             Email: bill@davisbase.org




                                     Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                                                        2
What is a “Cargo Cult”?




                                                        United States




World War II, Melanesian Islands                                                                               Cargo Drops



                                                                Japan

                          Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                             3
What is a “Cargo Cult”?




“We did everything that they did, so where’s our cargo?”

            Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                 4
What is a “Cargo Cult”?




  rg e
Ca r Mo
    o
  No


Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                     5
A Cargo Cult Assumes...


‣   Imitating actions alone produces desired results
‣   Process is more important than the underlying
    principles
‣   Discipline to process alone is paramount for
    success
‣   The need to know “why” is not valuable
‣   Style over substance

                Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                     6
Cargo Cult Agile Teams

‣   Simply replace one prescriptive process for
    development and delivery with another.
‣   Invest more energy in duplicating others’ processes
    rather than creating their own.
‣   Fail to effectively communicate the
    principles upon which their process
    should be based.
‣   Lack discipline in maintaining sight
    of their most important mandate.
‣   Care more about appearances than
    results.
                  Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                       7
Cargo Cults Produce Few Results

                                                                                 Re al
 “We did everything
      they did,
   where are
       our results?”

“I knew Agile wouldn’t work.
    We did everything we
      were supposed to,
   but it only seemed to
        cause problems!”

               Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                    8
The Agile Manifesto


                                  We are uncovering better ways of developing software by doing it and
                                    helping others do it. Through this work we have come to value:

              Value       Value   Value   Value   Value   Value    Value    Value    Value     Value    Value    Value    Value    Value    Value      Value   Value   Value   Value   Value   Value

                          Individuals and interactions over processes and tools
Value Value Value Value




                                                                                                                                                                                                  Value Value Value Value
                          Working software over comprehensive documentation
                            Customer collaboration over contract negotiation
                               Responding to change over following a plan
             Value        Value   Value   Value   Value   Value    Value    Value    Value     Value    Value    Value    Value    Value    Value      Value   Value   Value   Value   Value   Value



                                                            That is, while there is value in the items on
                                                          the right, we value the items on the left more.

                                                                               http://agilemanifesto.org/


                                                                  Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                                                                                                                            9
What Are We Here For?

                  We
                  are
                 here
                   to
                                          develop
                                          AND
                                          deliver
   great
 working
products
Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                     10
Complicated Vs. Complex
              Watch Making                                                                                    Weather
                                                                                       Developing Software
                                                                                              Is a Complex
                                                                                                  Endeavor




‣   Thousands of parts, hundreds of steps to                                    ‣ Difficulty to predict details about behavior or
    assemble                                                                      outcomes
‣   Intricate, delicate work, difficult to complete                              ‣ Outcomes are results of many variables
‣   Must work in specific order                                                  ‣ Variables that affect outcomes are difficult to
‣   In order for watch to work, the final build                                    impossible to predict reliably
    should reflect the original plan.                                            ‣ Plans expect variability and deviation, then
‣   Deviation from plan is considered a defect.                                   account for this in the plan

      Complicated, but not complex                                                                             Complex
                                Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                                   11
The Cone of Vs. Complex
                                  Complicated Uncertainty
                         +
                                                              = Variable
                        In a                                                                                                      Software
                        Waterfall                                                                                                 Complete
Estimate Variability




                        project, this is where
                        all of the important
                        project planning
                        decisions are
                        made.

              -                                The further out in time
             Project                        something is, the more impaired
           Initiation &                         our ability to accurately predict
             Planning
                                                    anything about it.
                       present                                          Time                                                       future
                                             Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                                             12
So Bill, What Should We Focus On?
 Customer
  Improvement
   Delivery
   The Team
Serve your                             Note: Every project and product has a
customer                               customer. Know who your customer is!


       ‣ Listento your                                             ‣A   successful project
        customers, even when                                          must have a delighted
        they are not happy                                            customer

       ‣ It’s   not ‘Us vs. Them’                                  ‣ Seek   to serve more
                                                                      than just your contract
       ‣ Involvethem early,
        often, and consistently                                    ‣ Know   that your
                                                                      customer’s wants and
       ‣ Communicate               with                               needs will evolve with
        transparency                                                  the product

                    Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                         13
So Bill, What Should We Focus On?
         Customer                    Improvement
                                      Delivery
                                      The Team
                                     Deliver
                                       your
                                     product                                                                     If We Don’t Deliver,
                                                                                                                 Nothing Else Matters
‣   All processes used by a development team                                                                     Much
    should serve to support their ability to deliver                                                             Any process used must be all
    their product for their customer.                                                                            about delivering our product.
‣   The longer a product is in development, the more
    at risk it is of failing to meet market expectations.
‣   Teams must embrace uncertainty, or else they
    run the risk of being adversely affected by it.
‣   Agile teams must always ask “Is what I am doing
    adding value to the product we are delivering for
    our customer?”

                            Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                                             14
So Bill, What Should We Focus On?
        Customer                            Delivery                                        Improvement
                                                                                             The Team
                                                                                            Your
                                                                                          people are
                                                                                          important
  AGILE PRINCIPLE      ‣   Agile teams are empowered to
Build projects around      make decisions that support their short
motivated individuals.
                           term iteration goals.
Give them the
environment and        ‣   The Agile team owns the responsibility
support they need,         of meeting the customer’s expectations
and trust them to get
the job done.
                           and their own team commitments
                                                                                                                       Provide your team the
  AGILE PRINCIPLE
                                                                                                                        mechanisms to
At regular intervals, ‣    Agile teams meet at the end of each                                                          allow for improvement.
the team reflects on        iteration to examine the past iteration to
how to become more                                                                                                      When your team is
effective, then tunes      determine where improvements can be
                           made, then plans accordingly.                                                               happy they produce
and adjusts its
                                                                                                                         better products.
behavior accordingly.



                                  Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                                                 15
So Bill, What Should We Focus On?
 Customer                 Delivery                                          The Team                 Improvement
                                                                                                        You’re
                                                                                                     never done
“I welcome failure,                                                                                   improving
        not because I desire it as an ultimate end,
    but because I recognize that any true success
              must be born through
                              some amount of failure.
                     And because of this allowance,
                 I expect my team to be
               better next year
                      than they are
                                         today.”
                Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                   16
The Antithesis of a Cargo Cult
        What They Faced                                                                       What They Did
‣   2 brothers                                                           ‣   Started small, but stayed focused
‣   A large governmental agency (600                                     ‣   Always did a ‘sanity check’
    developers)                                                          ‣   Reviewed what they did
‣   Entrenched development process                                       ‣   Shared what they learned
‣   No allowance for deviation




                        Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                                 17
What You Need to Remember

‣   Imitation may be the sincerest form of flattery,
    but it is a poor foundation for your development
    approach
‣   Always seek clearly what value you expect to
    create with any process, product, meeting,
    team, etc.
‣   Ensure shared, team ownership of any initiative
‣   Pay closer consideration to the best product
    outcome, rather than simple adherence to your
    original plan

                   Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                        18
Avoid the Pitfalls That Can Create a
                 Cargo Cult Agile Team

‣   Ensure the organization understands the principles that
    Agile seeks to serve
‣   Provide the proper training to ensure that every team
    member is an “owner” of the approach
‣   Don’t assume that a failure in development is a failure
               of your approach
                                             ‣     Provide the teams the tools
                                                   and assistance that they need
                                             ‣     Seek continuous improvement

                  Copyright 2010 Davisbase LLC. Distribution without express permission isis forbidden
                   Copyright 2010 Davisbase LLC. Distribution without express permission forbidden

                                                                                                         19
Your Call To Action
                                          ‣ Find   experts that can point
                                              you in the right direction.
                                          ‣ Recognize    that training is the
                                              proper foundation on which
                                              team’s build.
                                          ‣ It  takes time to get good at
                                              anything, Agile is no
                                              exception, but the rewards
                                              are well worth it.
                                          ‣ Getting  started is easier than
                                              you might think.
Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                     20
Your Questions, My Answers
Note: For those questions we do not have time to answer during the
webinar, I will be providing a written response.




                   Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                        21
How to Claim Your PDU

‣   Go to ccrs.pmi.org
‣   Search for ASPE as a Registered Education Provider.
    Our number is 2161.
‣   At the bottom of our details page, select
    “See Provider’s Activities”
‣   Find the activity and code stated by the ASPE
    moderator during the seminar
‣   The seminars are typically a Category 3 for one PDU
                                          Webinar Code:
                           WSCARGOAGILE
                 Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                      22
Meeting Close



‣   Thank you.
‣   Bill Gaiennie, Davisbase Consulting
‣   bill@davisbase.org
‣   http://www.davisbase.org
‣   (949) 303-9109



                  Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                       23
About Davisbase Consulting

‣   A leading, national provider of Agile training and coaching
    services.
    ‣   Since 2007, over 300 classes taught to over 5000 people nationwide.
    ‣   Training, coaching, and consulting work for over 50 Fortune 500 Clients.

‣   Experienced. “In the trenches” doing what we teach
    ‣   Extensive experience with all aspects of software development and project
        lifecycle across multiple industries and verticals.
    ‣   Every title and role from Developer, QA, Project Manager through Sr.
        Leadership.
    ‣   Average of 15+ years of applied IT Leadership experience.

                        Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden

                                                                                                             24

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Cargo Cult Agile

  • 1. Understanding How to Truly Benefit From an Agile Transformation presented by: in partnership with: 1
  • 2. Introductions Bill Gaiennie Agile Trainer Trained over 5,000 people in Agile methods over the last 5 years Personally coached 80 different teams in various industries to Agile Coach successfully transition to an Agile approach Davisbase Consulting Developing People Who Develop Software. Website: davisbase.org Agile Blog: theagileadvisors.com Email: bill@davisbase.org Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 2
  • 3. What is a “Cargo Cult”? United States World War II, Melanesian Islands Cargo Drops Japan Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 3
  • 4. What is a “Cargo Cult”? “We did everything that they did, so where’s our cargo?” Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 4
  • 5. What is a “Cargo Cult”? rg e Ca r Mo o No Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 5
  • 6. A Cargo Cult Assumes... ‣ Imitating actions alone produces desired results ‣ Process is more important than the underlying principles ‣ Discipline to process alone is paramount for success ‣ The need to know “why” is not valuable ‣ Style over substance Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 6
  • 7. Cargo Cult Agile Teams ‣ Simply replace one prescriptive process for development and delivery with another. ‣ Invest more energy in duplicating others’ processes rather than creating their own. ‣ Fail to effectively communicate the principles upon which their process should be based. ‣ Lack discipline in maintaining sight of their most important mandate. ‣ Care more about appearances than results. Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 7
  • 8. Cargo Cults Produce Few Results Re al “We did everything they did, where are our results?” “I knew Agile wouldn’t work. We did everything we were supposed to, but it only seemed to cause problems!” Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 8
  • 9. The Agile Manifesto We are uncovering better ways of developing software by doing it and helping others do it. Through this work we have come to value: Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Individuals and interactions over processes and tools Value Value Value Value Value Value Value Value Working software over comprehensive documentation Customer collaboration over contract negotiation Responding to change over following a plan Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value Value That is, while there is value in the items on the right, we value the items on the left more. http://agilemanifesto.org/ Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 9
  • 10. What Are We Here For? We are here to develop AND deliver great working products Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 10
  • 11. Complicated Vs. Complex Watch Making Weather Developing Software Is a Complex Endeavor ‣ Thousands of parts, hundreds of steps to ‣ Difficulty to predict details about behavior or assemble outcomes ‣ Intricate, delicate work, difficult to complete ‣ Outcomes are results of many variables ‣ Must work in specific order ‣ Variables that affect outcomes are difficult to ‣ In order for watch to work, the final build impossible to predict reliably should reflect the original plan. ‣ Plans expect variability and deviation, then ‣ Deviation from plan is considered a defect. account for this in the plan Complicated, but not complex Complex Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 11
  • 12. The Cone of Vs. Complex Complicated Uncertainty + = Variable In a Software Waterfall Complete Estimate Variability project, this is where all of the important project planning decisions are made. - The further out in time Project something is, the more impaired Initiation & our ability to accurately predict Planning anything about it. present Time future Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 12
  • 13. So Bill, What Should We Focus On? Customer Improvement Delivery The Team Serve your Note: Every project and product has a customer customer. Know who your customer is! ‣ Listento your ‣A successful project customers, even when must have a delighted they are not happy customer ‣ It’s not ‘Us vs. Them’ ‣ Seek to serve more than just your contract ‣ Involvethem early, often, and consistently ‣ Know that your customer’s wants and ‣ Communicate with needs will evolve with transparency the product Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 13
  • 14. So Bill, What Should We Focus On? Customer Improvement Delivery The Team Deliver your product If We Don’t Deliver, Nothing Else Matters ‣ All processes used by a development team Much should serve to support their ability to deliver Any process used must be all their product for their customer. about delivering our product. ‣ The longer a product is in development, the more at risk it is of failing to meet market expectations. ‣ Teams must embrace uncertainty, or else they run the risk of being adversely affected by it. ‣ Agile teams must always ask “Is what I am doing adding value to the product we are delivering for our customer?” Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 14
  • 15. So Bill, What Should We Focus On? Customer Delivery Improvement The Team Your people are important AGILE PRINCIPLE ‣ Agile teams are empowered to Build projects around make decisions that support their short motivated individuals. term iteration goals. Give them the environment and ‣ The Agile team owns the responsibility support they need, of meeting the customer’s expectations and trust them to get the job done. and their own team commitments Provide your team the AGILE PRINCIPLE mechanisms to At regular intervals, ‣ Agile teams meet at the end of each allow for improvement. the team reflects on iteration to examine the past iteration to how to become more When your team is effective, then tunes determine where improvements can be made, then plans accordingly. happy they produce and adjusts its better products. behavior accordingly. Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 15
  • 16. So Bill, What Should We Focus On? Customer Delivery The Team Improvement You’re never done “I welcome failure, improving not because I desire it as an ultimate end, but because I recognize that any true success must be born through some amount of failure. And because of this allowance, I expect my team to be better next year than they are today.” Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 16
  • 17. The Antithesis of a Cargo Cult What They Faced What They Did ‣ 2 brothers ‣ Started small, but stayed focused ‣ A large governmental agency (600 ‣ Always did a ‘sanity check’ developers) ‣ Reviewed what they did ‣ Entrenched development process ‣ Shared what they learned ‣ No allowance for deviation Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 17
  • 18. What You Need to Remember ‣ Imitation may be the sincerest form of flattery, but it is a poor foundation for your development approach ‣ Always seek clearly what value you expect to create with any process, product, meeting, team, etc. ‣ Ensure shared, team ownership of any initiative ‣ Pay closer consideration to the best product outcome, rather than simple adherence to your original plan Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 18
  • 19. Avoid the Pitfalls That Can Create a Cargo Cult Agile Team ‣ Ensure the organization understands the principles that Agile seeks to serve ‣ Provide the proper training to ensure that every team member is an “owner” of the approach ‣ Don’t assume that a failure in development is a failure of your approach ‣ Provide the teams the tools and assistance that they need ‣ Seek continuous improvement Copyright 2010 Davisbase LLC. Distribution without express permission isis forbidden Copyright 2010 Davisbase LLC. Distribution without express permission forbidden 19
  • 20. Your Call To Action ‣ Find experts that can point you in the right direction. ‣ Recognize that training is the proper foundation on which team’s build. ‣ It takes time to get good at anything, Agile is no exception, but the rewards are well worth it. ‣ Getting started is easier than you might think. Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 20
  • 21. Your Questions, My Answers Note: For those questions we do not have time to answer during the webinar, I will be providing a written response. Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 21
  • 22. How to Claim Your PDU ‣ Go to ccrs.pmi.org ‣ Search for ASPE as a Registered Education Provider. Our number is 2161. ‣ At the bottom of our details page, select “See Provider’s Activities” ‣ Find the activity and code stated by the ASPE moderator during the seminar ‣ The seminars are typically a Category 3 for one PDU Webinar Code: WSCARGOAGILE Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 22
  • 23. Meeting Close ‣ Thank you. ‣ Bill Gaiennie, Davisbase Consulting ‣ bill@davisbase.org ‣ http://www.davisbase.org ‣ (949) 303-9109 Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 23
  • 24. About Davisbase Consulting ‣ A leading, national provider of Agile training and coaching services. ‣ Since 2007, over 300 classes taught to over 5000 people nationwide. ‣ Training, coaching, and consulting work for over 50 Fortune 500 Clients. ‣ Experienced. “In the trenches” doing what we teach ‣ Extensive experience with all aspects of software development and project lifecycle across multiple industries and verticals. ‣ Every title and role from Developer, QA, Project Manager through Sr. Leadership. ‣ Average of 15+ years of applied IT Leadership experience. Copyright 2010 Davisbase LLC. Distribution without express permission is forbidden 24