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Contact:	
  	
  Leahanne.Hobson@Alinea-­‐Partners.com	
  
Cloud	
  Compu)ng	
  
Where	
  have	
  all	
  our	
  partners	
  gone?	
  
Forrester	
  	
  
	
  ‘Cloud	
  transforma/on	
  will	
  lead	
  to	
  the	
  a4ri/on	
  (read:	
  
elimina/on)	
  of	
  up	
  to	
  15%	
  of	
  the	
  channel.’	
  
Gartner	
  Group	
  
	
  	
  	
  ‘A4ri/on	
  under	
  cloud	
  transforma/on	
  will	
  eliminate	
  40%	
  of	
  
the	
  exis/ng	
  channel.’	
  	
  	
  
Conven/onal	
  channel	
  …	
  
business	
  models	
  and	
  customer	
  engagements	
  	
  
will	
  lead	
  to	
  declining	
  	
  
revenue	
  and	
  profit	
  opportuni/es	
  	
  
unless	
  solu/on	
  providers	
  change	
  	
  
–	
  and	
  con/nue	
  to	
  change	
  –	
  	
  
everything	
  they	
  think	
  about	
  the	
  market	
  	
  
and	
  their	
  role	
  in	
  it.	
  
Scary?
And a bit uncomfortable?
old products & services becoming less valuable!
cloud !
transformation!
is disruptive!
Easier for vendors to sell direct!
... making traditional resellers less relevant!
Survival	
  –	
  not	
  to	
  men)on	
  profitability	
  and	
  viability	
  -­‐	
  
requires	
  radical	
  change	
  in	
  business	
  models	
  &	
  go-­‐to-­‐market	
  structures	
  
	
   –	
  which	
  the	
  majority	
  of	
  solu)on	
  providers	
  are	
  ill	
  equipped	
  for,	
  and	
  
	
   –	
  the	
  majority	
  of	
  vendors	
  con)nue	
  with	
  tradi)onal	
  approaches	
  
	
   ...	
  Nimble,	
  agile	
  ‚transforma9on‘	
  is	
  required	
  
It’s	
  not	
  about	
  Programs…	
  
…	
  it’s	
  about	
  experiences	
  ….	
  communi9es	
  …	
  inflec9on	
  points…	
  paradigm	
  shiA	
  
It’s	
  not	
  about	
  Vendors,	
  VADs,	
  VARs,	
  SI,	
  etc….	
  
…	
  it’s	
  about	
  what	
  you	
  know,	
  what	
  you	
  can	
  do,	
  who	
  you	
  can	
  access/refer	
  to.	
  	
  It’s	
  behaviourial	
  
It’s	
  not	
  even	
  about	
  mulDchannel	
  ...	
  
…	
  It’s	
  about	
  diversified	
  ecosystems	
  and	
  community	
  building	
  
And,	
  it’s	
  no	
  longer	
  about	
  ‘gives	
  &	
  gets’	
  either	
  …	
  
…	
  it’s	
  about	
  out	
  of	
  the	
  box	
  GTM	
  combina9ons	
  for	
  mutual	
  wins	
  
AleneaPartners GmbH
GeFng	
  the	
  Context	
  Right	
  
Temperature	
  Check	
  –	
  what	
  about	
  you?	
  	
  
•  Have	
  you	
  reconciled	
  your	
  direct	
  vs.	
  indirect	
  strategies?	
  	
  How	
  many	
  
nontradi)onal	
  organsa)ons	
  are	
  targeted?	
  	
  
•  Do	
  you	
  know	
  which	
  of	
  your	
  partners	
  are	
  most	
  likely	
  to	
  go	
  under	
  in	
  the	
  next	
  
18	
  months?	
  
•  What	
  does	
  your	
  partners’	
  hiring	
  funnel	
  for	
  sales	
  and	
  marke)ng	
  
professionals	
  look	
  like?	
  	
  How	
  strong	
  is	
  marke)ng?	
  	
  
•  What	
  are	
  you	
  doing	
  to	
  support	
  partner	
  service	
  development	
  for	
  support,	
  
licensing,	
  customiza)on,	
  provisioning	
  and	
  management?	
  
–  What	
  about	
  advanced	
  business	
  applica)ons	
  and	
  analy)cs?	
  
•  Do	
  you	
  treat	
  your	
  sales	
  force	
  as	
  a	
  homogenous	
  group?	
  
•  Do	
  you	
  s)ll	
  treat	
  your	
  custmers	
  as	
  a,	
  somewhat,	
  homogenous	
  group?	
  	
  
•  How	
  many	
  hyper-­‐growth	
  partner	
  business	
  plans	
  do	
  you	
  have	
  (+10M)?	
  
•  How	
  good	
  is	
  the	
  end	
  customer	
  research	
  that	
  you	
  provide	
  your	
  salesforce?	
  
•  How	
  many	
  partners	
  have	
  their	
  own	
  intellectual	
  property	
  as	
  a	
  differen)ator?	
  	
  	
  
•  Who	
  thinks	
  this	
  is	
  a	
  phase?	
  	
  
Scary?
And a bit uncomfortable?
Need Help?
Alinea	
  Partners	
  Consul)ng	
  
•  2005:	
  	
  HQ:	
  	
  Vienna,	
  Austria	
  (circa.	
  30	
  SMEs	
  European-­‐wide)	
  
•  2013:	
  	
  Marke)ng	
  campaign,	
  lead	
  genera)on	
  and	
  nurturing	
  capabili)es	
  are	
  a	
  global	
  
capability	
  and	
  run	
  through	
  a	
  preferred	
  partner	
  (Offices:	
  Brussels,	
  Sofia,	
  Singapore	
  
circa.	
  60	
  SMEs).	
  
A	
  European	
  strategy,	
  channel	
  development	
  &	
  marke/ng	
  agency.	
  	
  	
  
We	
  offer	
  strategic	
  go-­‐to-­‐market	
  programs	
  that	
  help	
  companies	
  achieve	
  new	
  
levels	
  of	
  growth	
  –	
  changing	
  or	
  evolving	
  business	
  models	
  to	
  more	
  effec/vely	
  
compete	
  in	
  new	
  markets,	
  posi/on	
  more	
  compe//vely,	
  partner	
  and	
  sell	
  
be4er	
  and	
  define	
  new	
  revenue	
  opportuni/es.	
  
Clients	
  include:	
  Alcatel-­‐Lucent,	
  Avnet	
  Embedded,	
  Cisco,	
  BASE	
  (a	
  KPN	
  subsidiary),	
  Convergys	
  
Corpora)on,	
  Deutsche	
  Telekom,	
  Dell,	
  Fujitsu	
  Technology	
  Solu)ons,	
  IBM,	
  Intel,	
  Microsoi,	
  NEC	
  
UK,	
  Prediki,	
  Pilotlite	
  Ventures,	
  SaaSPlaza,	
  Sun	
  Microsystems,	
  Tangoe,	
  Telekom	
  Slovenije,	
  
Aventa,	
  SiOL,	
  UPC,	
  	
  miscellaneous	
  financial	
  investment	
  firms,	
  etc.	
  
Competencies	
  
•  Strategy,	
  Business	
  Model	
  Design	
  and	
  Go-­‐to-­‐Market	
  
•  Mul)channel	
  Sales	
  Enablement	
  
•  Channel	
  Growth	
  
–  New,	
  nontradi)onal	
  channel	
  development/partnering	
  
•  Marke)ng	
  
•  Social	
  Media	
  Mentoring	
  Programs	
  and	
  Analy)cs	
  
•  Big	
  Data	
  Crunching,	
  Analysis	
  and	
  Persona	
  Development	
  
•  Lean	
  Start-­‐ups	
  
–  Business	
  planning,	
  customer	
  feedback,	
  Board	
  
development,	
  funding	
  contact	
  support	
  
•  Cloud	
  Compu)ng:	
  	
  High	
  Technology,	
  Telecommunica)ons	
  –	
  
organisa)ons	
  of	
  all	
  sizes	
  
Addendum	
  
CHANNEL MAPPING –
The Foundation Strong Channel Development and Partner Program success
BrandingStrategic priorities:
Partner Value Propositions & Benefits
Partner Contributions & Participation
• Program name + logo
• Segment nomenclature
• Level designations + logos
• Artwork & terms of use
• Other relevant terminology
USPs:
• Channel economics (full-spectrum model)
•  TCO sensitive
• Commercial entitlements
• Sign-up process
• Participation criteria
•  Value-based configurator (calculator)
Program
Administration
• Soft benefits
• Rationale
Implementation & Roadmap:
Preparation
PREVIEW Steady-state industry-
leading programLonger-term evolution
Program
Budget
Project
Plan
Long-term
Comms Plan
On-boarding
& training
Collaterals,
Tools and Portal
ecosystem
Phase 1
Execution & Support Infrastructure
Customer value:
Channel Map:
Project	
  Framework	
  –	
  Pro	
  Forma	
  

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Cloud Channel Dynamics - Channel Growth

  • 2. Cloud  Compu)ng   Where  have  all  our  partners  gone?   Forrester      ‘Cloud  transforma/on  will  lead  to  the  a4ri/on  (read:   elimina/on)  of  up  to  15%  of  the  channel.’   Gartner  Group        ‘A4ri/on  under  cloud  transforma/on  will  eliminate  40%  of   the  exis/ng  channel.’      
  • 3. Conven/onal  channel  …   business  models  and  customer  engagements     will  lead  to  declining     revenue  and  profit  opportuni/es     unless  solu/on  providers  change     –  and  con/nue  to  change  –     everything  they  think  about  the  market     and  their  role  in  it.  
  • 4. Scary? And a bit uncomfortable?
  • 5. old products & services becoming less valuable! cloud ! transformation! is disruptive!
  • 6. Easier for vendors to sell direct! ... making traditional resellers less relevant!
  • 7. Survival  –  not  to  men)on  profitability  and  viability  -­‐   requires  radical  change  in  business  models  &  go-­‐to-­‐market  structures     –  which  the  majority  of  solu)on  providers  are  ill  equipped  for,  and     –  the  majority  of  vendors  con)nue  with  tradi)onal  approaches     ...  Nimble,  agile  ‚transforma9on‘  is  required  
  • 8. It’s  not  about  Programs…   …  it’s  about  experiences  ….  communi9es  …  inflec9on  points…  paradigm  shiA   It’s  not  about  Vendors,  VADs,  VARs,  SI,  etc….   …  it’s  about  what  you  know,  what  you  can  do,  who  you  can  access/refer  to.    It’s  behaviourial   It’s  not  even  about  mulDchannel  ...   …  It’s  about  diversified  ecosystems  and  community  building   And,  it’s  no  longer  about  ‘gives  &  gets’  either  …   …  it’s  about  out  of  the  box  GTM  combina9ons  for  mutual  wins   AleneaPartners GmbH GeFng  the  Context  Right  
  • 9. Temperature  Check  –  what  about  you?     •  Have  you  reconciled  your  direct  vs.  indirect  strategies?    How  many   nontradi)onal  organsa)ons  are  targeted?     •  Do  you  know  which  of  your  partners  are  most  likely  to  go  under  in  the  next   18  months?   •  What  does  your  partners’  hiring  funnel  for  sales  and  marke)ng   professionals  look  like?    How  strong  is  marke)ng?     •  What  are  you  doing  to  support  partner  service  development  for  support,   licensing,  customiza)on,  provisioning  and  management?   –  What  about  advanced  business  applica)ons  and  analy)cs?   •  Do  you  treat  your  sales  force  as  a  homogenous  group?   •  Do  you  s)ll  treat  your  custmers  as  a,  somewhat,  homogenous  group?     •  How  many  hyper-­‐growth  partner  business  plans  do  you  have  (+10M)?   •  How  good  is  the  end  customer  research  that  you  provide  your  salesforce?   •  How  many  partners  have  their  own  intellectual  property  as  a  differen)ator?       •  Who  thinks  this  is  a  phase?    
  • 10. Scary? And a bit uncomfortable? Need Help?
  • 11. Alinea  Partners  Consul)ng   •  2005:    HQ:    Vienna,  Austria  (circa.  30  SMEs  European-­‐wide)   •  2013:    Marke)ng  campaign,  lead  genera)on  and  nurturing  capabili)es  are  a  global   capability  and  run  through  a  preferred  partner  (Offices:  Brussels,  Sofia,  Singapore   circa.  60  SMEs).   A  European  strategy,  channel  development  &  marke/ng  agency.       We  offer  strategic  go-­‐to-­‐market  programs  that  help  companies  achieve  new   levels  of  growth  –  changing  or  evolving  business  models  to  more  effec/vely   compete  in  new  markets,  posi/on  more  compe//vely,  partner  and  sell   be4er  and  define  new  revenue  opportuni/es.   Clients  include:  Alcatel-­‐Lucent,  Avnet  Embedded,  Cisco,  BASE  (a  KPN  subsidiary),  Convergys   Corpora)on,  Deutsche  Telekom,  Dell,  Fujitsu  Technology  Solu)ons,  IBM,  Intel,  Microsoi,  NEC   UK,  Prediki,  Pilotlite  Ventures,  SaaSPlaza,  Sun  Microsystems,  Tangoe,  Telekom  Slovenije,   Aventa,  SiOL,  UPC,    miscellaneous  financial  investment  firms,  etc.  
  • 12. Competencies   •  Strategy,  Business  Model  Design  and  Go-­‐to-­‐Market   •  Mul)channel  Sales  Enablement   •  Channel  Growth   –  New,  nontradi)onal  channel  development/partnering   •  Marke)ng   •  Social  Media  Mentoring  Programs  and  Analy)cs   •  Big  Data  Crunching,  Analysis  and  Persona  Development   •  Lean  Start-­‐ups   –  Business  planning,  customer  feedback,  Board   development,  funding  contact  support   •  Cloud  Compu)ng:    High  Technology,  Telecommunica)ons  –   organisa)ons  of  all  sizes  
  • 14. CHANNEL MAPPING – The Foundation Strong Channel Development and Partner Program success
  • 15. BrandingStrategic priorities: Partner Value Propositions & Benefits Partner Contributions & Participation • Program name + logo • Segment nomenclature • Level designations + logos • Artwork & terms of use • Other relevant terminology USPs: • Channel economics (full-spectrum model) •  TCO sensitive • Commercial entitlements • Sign-up process • Participation criteria •  Value-based configurator (calculator) Program Administration • Soft benefits • Rationale Implementation & Roadmap: Preparation PREVIEW Steady-state industry- leading programLonger-term evolution Program Budget Project Plan Long-term Comms Plan On-boarding & training Collaterals, Tools and Portal ecosystem Phase 1 Execution & Support Infrastructure Customer value: Channel Map: Project  Framework  –  Pro  Forma