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REBRANDING AHF
A Case Study on Branding & Social Media




                                          Nancy Sasaki
                                          Executive Director




                                          Kevin Popovic
                                          Founder, Ideahaus®


AllianceHealthcareFoundation.org          © 2012 Copyright Alliance Healthcare
                                                                   Foundation
REBRANDING AHF
Where To Begin?




                                   • Survey the community.
                                   - The Good, the Bad & the Ugly.

                                   • What we learned.
                                   - We were not perceived how we
                                   needed to be perceived.




AllianceHealthcareFoundation.org                    © 2012 Copyright Alliance Healthcare
                                                                             Foundation
REBRANDING AHF
Where To Begin?


• Address the issues
- Access to healthcare
- Advancing health & wellness for those in need
- New logo
- Revamped website
- Utilize Social Media

• Respond & Inform
- Community Forum




AllianceHealthcareFoundation.org                  © 2012 Copyright Alliance Healthcare
                                                                           Foundation
REBRANDING AHF
Where To Begin?


• Walk the Talk

Develop the ongoing strategy;
communication plan

Use all options available; social media,
print & electronic

Continually think about creating content
for social media




AllianceHealthcareFoundation.org           © 2012 Copyright Alliance Healthcare
                                                                    Foundation
REBRANDING AHF
Ideahaus® Communications Plan




Ideahaus.com/Communications-Planning   © 2012 Copyright Alliance Healthcare
                                                                Foundation
REBRANDING AHF
Logo



                                   • Everyone is represented
                                   • Together we are stronger

                                   • Advancing health and
                                   wellness for those in need.™




AllianceHealthcareFoundation.org           © 2012 Copyright Alliance Healthcare
                                                                    Foundation
REBRANDING AHF
Web Site, Blog.


                                   • Everyone is represented
                                   • Together we are stronger

                                   • Demonstrate AHF is
                                   “Advancing health and
                                   wellness for those in
                                   need.”




AllianceHealthcareFoundation.org   © 2012 Copyright Alliance Healthcare
                                                            Foundation
REBRANDING AHF
Community Forum.


                   • Everyone is represented
                   • Together we are stronger

                   • Facilitate connections
                     and communications
                   • Share experiences
                   • Best Practices




/CommunityForum    © 2012 Copyright Alliance Healthcare
                                            Foundation
REBRANDING AHF
Facebook Fan Page




Facebook.com/AllianceHealthcareFoundation   © 2012 Copyright Alliance Healthcare
                                                                     Foundation
REBRANDING AHF
LinkedIn Company Page




LinkedIn.com/company/1101226   © 2012 Copyright Alliance Healthcare
                                                        Foundation
REBRANDING AHF
YouTube Channel




YouTube.com/AllianceHealthcareFoundation   © 2012 Copyright Alliance Healthcare
                                                                    Foundation
REBRANDING AHF
Twitter Profile




Twitter.com/AllianceHF   © 2012 Copyright Alliance Healthcare
                                                  Foundation
REBRANDING AHF
Pinterest Profile


                           • Everyone is represented
                           • Together we are stronger

                           • Demonstrate AHF is
                           “Advancing health and
                           wellness for those in
                           need.”




Pinterest.com/AllianceHF   © 2012 Copyright Alliance Healthcare
                                                    Foundation
REBRANDING AHF
Is it Working? Yes.


• Social Media Metrics
- The analytics prove we’re reaching our target audiences
- The comments we receive every day support the reporting

• Do your part.
- Lead by example, contribute when you can.

• Ask for Feedback
- If you ask people will tell you (sometimes more than you want to hear)

• Evaluate & Adjust
- We made informed decisions going into this development
- We executed a well-thought out plan
- We measured our success and adjusted accordingly every month.




AllianceHealthcareFoundation.org                                           © 2012 Copyright Alliance Healthcare
                                                                                                    Foundation
REBRANDING AHF
Contact AHF




5060 Shoreham Place Suite 350
San Diego, CA 92122
Phone: 1-877-820-9410 or (858) 678-0974
Fax: (858) 202-1698




AllianceHealthcareFoundation.org          © 2012 Copyright Alliance Healthcare
                                                                   Foundation

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Rebranding AHF - A Case Study on Branding & Social Media

  • 1. REBRANDING AHF A Case Study on Branding & Social Media Nancy Sasaki Executive Director Kevin Popovic Founder, Ideahaus® AllianceHealthcareFoundation.org © 2012 Copyright Alliance Healthcare Foundation
  • 2. REBRANDING AHF Where To Begin? • Survey the community. - The Good, the Bad & the Ugly. • What we learned. - We were not perceived how we needed to be perceived. AllianceHealthcareFoundation.org © 2012 Copyright Alliance Healthcare Foundation
  • 3. REBRANDING AHF Where To Begin? • Address the issues - Access to healthcare - Advancing health & wellness for those in need - New logo - Revamped website - Utilize Social Media • Respond & Inform - Community Forum AllianceHealthcareFoundation.org © 2012 Copyright Alliance Healthcare Foundation
  • 4. REBRANDING AHF Where To Begin? • Walk the Talk Develop the ongoing strategy; communication plan Use all options available; social media, print & electronic Continually think about creating content for social media AllianceHealthcareFoundation.org © 2012 Copyright Alliance Healthcare Foundation
  • 5. REBRANDING AHF Ideahaus® Communications Plan Ideahaus.com/Communications-Planning © 2012 Copyright Alliance Healthcare Foundation
  • 6. REBRANDING AHF Logo • Everyone is represented • Together we are stronger • Advancing health and wellness for those in need.™ AllianceHealthcareFoundation.org © 2012 Copyright Alliance Healthcare Foundation
  • 7. REBRANDING AHF Web Site, Blog. • Everyone is represented • Together we are stronger • Demonstrate AHF is “Advancing health and wellness for those in need.” AllianceHealthcareFoundation.org © 2012 Copyright Alliance Healthcare Foundation
  • 8. REBRANDING AHF Community Forum. • Everyone is represented • Together we are stronger • Facilitate connections and communications • Share experiences • Best Practices /CommunityForum © 2012 Copyright Alliance Healthcare Foundation
  • 9. REBRANDING AHF Facebook Fan Page Facebook.com/AllianceHealthcareFoundation © 2012 Copyright Alliance Healthcare Foundation
  • 10. REBRANDING AHF LinkedIn Company Page LinkedIn.com/company/1101226 © 2012 Copyright Alliance Healthcare Foundation
  • 11. REBRANDING AHF YouTube Channel YouTube.com/AllianceHealthcareFoundation © 2012 Copyright Alliance Healthcare Foundation
  • 12. REBRANDING AHF Twitter Profile Twitter.com/AllianceHF © 2012 Copyright Alliance Healthcare Foundation
  • 13. REBRANDING AHF Pinterest Profile • Everyone is represented • Together we are stronger • Demonstrate AHF is “Advancing health and wellness for those in need.” Pinterest.com/AllianceHF © 2012 Copyright Alliance Healthcare Foundation
  • 14. REBRANDING AHF Is it Working? Yes. • Social Media Metrics - The analytics prove we’re reaching our target audiences - The comments we receive every day support the reporting • Do your part. - Lead by example, contribute when you can. • Ask for Feedback - If you ask people will tell you (sometimes more than you want to hear) • Evaluate & Adjust - We made informed decisions going into this development - We executed a well-thought out plan - We measured our success and adjusted accordingly every month. AllianceHealthcareFoundation.org © 2012 Copyright Alliance Healthcare Foundation
  • 15. REBRANDING AHF Contact AHF 5060 Shoreham Place Suite 350 San Diego, CA 92122 Phone: 1-877-820-9410 or (858) 678-0974 Fax: (858) 202-1698 AllianceHealthcareFoundation.org © 2012 Copyright Alliance Healthcare Foundation