Agenda for the 2nd HOPE Network event in Birmingham on Tuesday 30 June.

1. HOPE Network
June 2015 Meeting
BVSC: The Centre for Voluntary Action
138 Digbeth, Birmingham, B5 6DR
08:30 - 09:45am Early Risers and Arrivals Session: “The best and worst parts of my
job”
Join us before the meeting for a chance to chat with members of
the HOPE Network about the challenges they face in their jobs,
what they love most, and help to stimulate new thinking on where
to go next.
10:00 - 10:45am Introduction and check in
10:45 - 12:00pm Sarah Ashurst, Senior Subscriber Support Officer from Patient
Opinion will talk to the Network about the work of Patient Opinion
and how they harness the power of social media to promote
communication and change within the health sector.
12:00 – 12:15pm Coffee, tea and biscuits
12:15 – 1:15pm Learn, Borrow, Steal: Hear from other members of the HOPE
Network about how they are using social media and what they’re
using it for, and consider what you can adapt in your organisation
1:15 – 2:00pm Lunch
2:00 – 3:00pm Staying Ahead of the Game: Rowan Davies, Head of Policy &
Campaigns at Mumsnet about how different groups use social
media and where social media is headed.
3:00 – 3:30pm Reflection & discussion
3:30 – 4:00pm Buddying & site visits for the HOPE Network members

2. Sarah Ashurst – Patient Opinion
Patient Opinion was founded in 2005 and is now the UK's leading independent non-profit
feedback platform for health services.
Patient Opinion is about honest and meaningful conversations between patients and health
services. We believe that your story can help make health services better.
As the Senior Subscriber Support Officer at Patient Opinion, Sarah has over 5 years’
experience supporting NHS organisations to engage with Patient Opinion and embed online
feedback into the fabric of the services Patient Opinion work with.
Web: www.patientopinion.org.uk
Twitter: @patientopinion

3. Rowan Davies – Mumsnet
Rowan is Head of Policy and Campaigns at Mumsnet, which is the UK's biggest website for
parents (with around 14 million visits each month). She is a member of the National Maternity
Review Panel, and runs Mumsnet's campaigns on issues like miscarriage care, ending myths
about rape, and freedom of speech on the internet.
Website: www.mumsnet.com
Twitter: @MumsnetTowers