AWS Customer Presentation - Firmstep,
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Giles Milton, Corby Borough Council presents at AWS Enterprise Event London.
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AWS Customer Presentation - Firmstep,
- 1. MyCorby Customer Service Portal AchieveService on the FirmstepPlatform Presenter Giles Mitton - CTO Amazon AWS Event – 22/4/10
- 2. Amazon AWS Event – 22/4/10
Notas del editor
- The FirmstepPlatform is the ‘cloud computing’ web platform which delivers online access to our Achieve suite of products. Being on the platform means that customers are constantly updated so they are always using the latest version It makes their environment fully customisable It means that customers can make the most of the Achieve range of products instantly with minimum fuss
- AchieveService is a unique, flexible web-based and ‘designed-for-purpose’ Customer Service Management platform (not a Customer Relationship Management system) – specifically designed for Local Government. It is designed for simple customer self-management, with integrated processes enabling councils to manage and monitor customers interaction with them. It is designed specifically for Customer Service Management with local Government specific features included Focused on fulfilment (not just reducing cost at the point of contact)
- Flexible and scalable to grow with customers requirements Hosted service - ensuring fast deployment of improvements and new features All meaning a better service to citizens
- Designing around the traditional hoisting problems to make them a thing of the past It is designed to make web-scale computing easier for developers. Enterprise-class security to protect your data