1. Creating Program and Service Plans

2. Planning and
Assessment Cycle
1. Clarity of Mission and
Outcomes
2. Design Programs and
Services to Deliver
3. Identify Assessment
Methods
4. Implementation
5. Assess
6. Evaluate and Close
the Loop

3. Evaluate and Improve to
transform and advance
student learning.

4. Step 1
Clarity of Mission and
Outcomes  Department Mission
 Department Goals
 Program/Service Outcomes

5. Step 2
Design Programs and
Services to Deliver  Best Practices to Deliver
Outcomes
 How you teach
 How you serve
 Ensure all outcomes are
covered

6. Step 3
Identify Assessment
Methods  How will you measure the
outcomes?
 Data Collection
 Data Analysis

7. Step 4
Implementation
 DO!
 Facilitate, Engage, Respond, Te
ach

8. Step 5
Assess
 DO!
 Measure, Ask, Analyze

9. Step 6
Evaluate and Close the
Loop  Did you reach the intended
outcomes?
 What did you do well to
accomplish outcomes?
 What can be improved?
 What need to be stopped?
 Where do you document for
next time?

10. Evaluate and Improve to
transform and advance
student learning.

11.  Read article by Johnson (2009) Defining Reflection in
Student Affairs: A New Culture of Approach
 Respond
What is reflection?
 What is reflective practice?
Why is reflective practice important to the planning and
assessment process?
How do you create time for reflection?
How can you help others create time for reflection?