Juha Aaltonen, Ambientia

1. Juha.aaltonen@ambientia.fi

2. agile
alm - Concept | Solutions | Offer
6.2.2014
Juha.aaltonen@ambientia.fi

3. agile
alm - Concept | Solutions | Offer
Our agileALM Concept, Solutions and Offer tries to
understand and solve how to manage, do and
maintain Software Products and support end users as
agile as possible and as transparent as possible and
as traceable as possible and as
possible.
effective
G s
oal
Per spect i ves
A oaches
ppr
Tar get cust om s
er

















Agi l i t y
Tr anspar ency
Tr aceabi l i t y
Ef f i ci ency
Sal es/M ket i ng
ar
D
evel opm
ent
M nt enance
ai
Suppor t
M
anagem
ent
IT
O gani zat i on
r
W of w k
ay
or
Tool conf i gur at i ons
Tool s
Pl at f or m
25+ SW Pr oduct or g
I T / R or g
&D
People | References | Tools | ALM env aaS
as

4. agile
alm
- Concept #1
TuoteTuoteTuote Tuote

5. agile
alm
- Concept #2
Riskien hallinta
Myynti
CRM
Information Sharing
Sopimusten hallinta
etc
Vaatimusten hallinta
Ketterä tuotekehitys/Ylläpito
Julkaisu
Helpdesk
”Track | Collaborate | Code”

6. agile
alm - Multivendor / Multisite environment
Corporation
Site 1
Site 2
Site 3
Product 1
Product 2
• Development
• Maintenance
• Development
• Maintenance
Product 5
• Development
• Maintenance
Product 4
• Development
• Maintenance
Vendor X
Vendor Y
Product 3
• Development
• Maintenance
Back to main page

7. agile
alm
- Solutions
Sal es C
ase M
anagem
ent
Test C
over age
Pr oduct D
evel opm
ent
onsul t at i on W k M
or
anagem
ent Q i t y M t or i ng
ual
oni
Pr oduct M nt enance C
ai
l
R easi ng
el
Team C endar s Know edge base
al
Test M
anagem
ent
D S
VC
R
equi r em
ent M
anagem
ent C i nuous R easi ng
ont
el
Pr oduct R
oadm
aps
Pr oj ect D
ocum at i on Techni cal D
ent
ID
E
ocum at i on
ent
ust er ocum at i on
ent
R sk (and act i ons) M
i
anagemTeam I nf or m i on Shar i ngC om D
ent
at
Agi l e M ket i ng M
ar
anagem
ent
D
evel opm
ent G des
ui
Account M
anagem
ent
C
ode R ew
evi s
H pdesk
el
Bui l di ng Adm ni st r at i ve Tasks Test Aut om i on
i
at
Ser vi cedesk
C ng Pr act i ces
odi
Bug R
epor t i ng G t st yl e Pr oj ect s
ant
C i nuous I nt egr at i on
ont
C om Por t al
ust er
U
ser M
anagem
ent
IT R
equest M
anagem
ent
I nt r a

8. agile
alm- Concept > Solutions
agileALM
Approaches
User Management
IDE / SW Engineering
HW / Network
Quality Assurance / Test Management
Tools
Software Configuration Management
Tool Configurations
Solutions Solutions Solutions
Solutions Solutions

 Helpdesk DVCS Management of Manual
 Team Information Sharing other
  Connecting
 calendars Conpiling
 Servicedesk
 Team Building / services to/IDE
Test Cases
Releasing Reviews
 Agile Knowledge base Coding practices
 Development
 Code

 Continuous Integration and
 Maintenance  Documentation
 Technical Test etc
Tasks Coverage

releasing
 Requirement  Portal
 Customer Quality Monitoring
Management
 Risk Management
 Product  Reporting bugs
Roadmaps
 Common Management Tasks
 Development Guides tests
 Automate
 SalesIntra
 cases
 Marketing plans
 etc
 Consultation Work
 IT projects
 Gantt charts
 Delivery Project Management
 Account Management
 IT Request Management
 etc
Information Sharing / Knowledge Management
Methods and Processes -> Way of work
Project / Task Management
Organization
Disciplines > Solutions
Back to main page

9. agile
alm - Offer | path
Kick-off meeting
This is how it should be done
agileALM offer
Configuration audit workshop
Tool training
Tool workshop
Implementation project
Solution workshop
Continuous Services
agileALM coaching
Continuous coaching service
Method and tool expert
Main User Support
Continuous support service
Tool expert
Tool administrator
Continuous admin service
Tool expert
SaaS
Atlassian tools as a Service from Ambientia premises
Tool & platform expert
Licenses
Atlassian license reseller
Helpdesk
Tool expert
Back to main page

10. Kickoff meeting
Aloituspalaveri, jossa käydään läpi millä osa-alueilla ja miten Ambientian
agileALM tarjooma voi auttaa ja millainen on asiakkaan nykyinen tapa toimia ja
mihin Atlassian työkaluja tällä hetkellä käytetään.
Agenda
Ambientia
15min
agileALM offer in general
30min
agileALMdemo walkthrough
60min
Current usage models and usage areas
60min
Findings and follow-up actions
30min
Palaverin lopputuloksena asiakas saa kokonaisnäkemyksen siitä miten Ambientian
agileALM tarjooma voi auttaa asiakasta.
Palaverin perusteella molemmat osapuolet saavat myös näkemyksen mahdollisista
jatkotoimenpiteistä.

11. This is how it should be done – workshop/demo
Demo luonteinen palaveri, jossa Ambientian asiantuntijat näyttäjät agileALM demo
ympäristössä miten Atlassianin työkaluja voi ja kannattaa käyttää ja hyödyntää
Ohjelmistotuotteiden hallinnoinnissa, kehityksessä ja ylläpidossa, sekä
käyttäjätuessa.
Agenda
agileALM offer in general
45min
agileALMdemo walkthrough
45min
Use cases
4h
Findings, comments and follow-up actions
45min
Palaverin lopputuloksena asiakas saa kokonaisnäkemyksen siitä miten Atlassian
tuotteita voi ja kannattaa hyödyntää...

12. agile
alm
- Tools
This is not about tools
this is about way of work and methods
and how you implement those methods to your tools
But...

13. agile
alm
- Tools - Atlassian
• An Australian enterprise software company
• Best known for its issue tracking application, JIRA, and its team
collaboration product, Confluence
• Serves over 25,000 customers globally
• As of May 2013, the company has over 600 employees
• Headquartered in Sydney, Australia
• Offices in Amsterdam and San Francisco
• Was founded in 2002 by Mike Cannon-Brookes and Scott Farquhar
•
Does not have a traditional sales team. Instead, it lists all prices, information
about products, documentation, support requests, and training materials on
its website. The company does not offer discounts, with the exception of
academic and charity organizations. All products are available as hosted or
installed versions, starting at $10 for 10 licenses. In 2011, Atlassian
announced bookings of $102 million, up 35% from the year before.

14. alm
agile
- Tools - Atlassian
- for Application Lifecycle Management

15. agile
alm
- Tools – Atlassian toolset
 Jira Plan, track, service
 Confluence Create & collaberate
 HipChat Group Chat and IM Built for Teams
 Stash Git Repository Management for Enterprise Teams
 Bamboo Continuous integration, deployment, and release management
 Fisheye Search, monitor, and track your Subversion repositories
 Crucible Find bugs and improve code quality through peer code review
 Clover Java and Groovy code coverage
 SourceTree Free Git and Mercurial desktop client for Mac or Windows

16. agile
alm - Tools – add-ons and Atlassian marketplace
Find, try, and buy add-ons for Atlassian products
The Atlassian Marketplace is a platform for Atlassian customers to discover, try, buy, and manage addons for their applications. Additionally, it offers third-party vendors the ability to market, distribute, and
license their add-ons to Atlassian's customer base.










Jira-Agile
Service Desk
Tempo
Zefyr
Capture
Refinedwiki
Team Calendars
Gliffy
Image Slider
etc

17. agile
alm - Tools – Demo environment
Back to main page

18. agile
alm - References
ALM cases
Case esimerkkejä tulossa, ei vielä julkaisulupaa...
Serverlist
 ~47 Jira servers
 ~91 Confluence servers
Licenses






~119 Jira licenses
~138 confluence
~72 Jira agile
~23 crowd
~14 stash
~14 bamboo
Back to main page

19. agile
alm - People - competences
Juha
Tomi
ALM expert / consultant and concept owner
ALM expert / consultant
Ambientia
2011 ->
•
Atlassian tools and solutions
Tieto
2001 – 2011
•
Several simultaneous customers
•
Customer – Supplier models
•
Multisite teams
•
Smaller products and shorter lifecycles
•
3rd party tools (like IBM tools), Agile models, Open source
•
Engineering Toolbox
Nokia (networks) 1994 – 2001
•
Project lifecycles several years
•
Project members 1000->
•
Codelines over 50M
•
Software build compiling times over 24 hours
•
Self made, Inhouse tools
Ambientia
•
Accenture
•
Nokia
•
•
•
•
•
2013 ->
Atlassian tools and solutions
2011 – 2013
Project Manager, Buid Framework
2005 – 2011
Project Manager, Build Framework
Senior Manager, Build Framework
Manager, Build Environment
Project Manager
Design Engineer / Build Engineer
Back to main page

20. agile
alm - ALM environment as a Service
Product
Type
Scrum
Kanban
Helpdesk
etc
ALM (R&D) Environment as a Service
Services
New Product
Proj Management
Knowledge
Management
Test Management
VCS
CI
Product Owner
Managers
Team
Service Owner
Operational Work
Manager
Development Work
Manager
Developers
R&D Env Order
R&D Env for Product
IT?
•
•
•
•
•
Kick Start
Project Work
Servers
Network
Applications
EndUser support
Trainings (tools)
R&D?
•
•
•
•
•
•
Usage Model
Processes
Methods
Appl Configurations
Consulting / Mentoring
Training (methods)
Feedback
Back to main page

21. Kiitos