1. Confluence Intranets for
Students and Personnel
How Do They Work?
Heli Vastamäki
Communications Manager
Keuda Group,
Vocational Education and Training
26.10.12

2. 26.10.12
Keuda Facts
■ Keuda is a consortium owned by 7 municipalities: Järvenpää,
Kerava, Mäntsälä, Nurmijärvi, Pornainen, Tuusula and Sipoo
■ Population of the area: 200 000
■ 7000 students and 620 employees in Keuda
■ Students are both young (Keuda Vocational College) and adults
(Keuda Adult Education)
■ Turn-over in 2011: 54 mill. €
■ 12 training units
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3. 26.10.12
KeudaKermit, www.keudakermit.fi
■ Rebuilt on Cofluence 2009
■ Users: young students, about 4000
■ About 25 content producers: study secretaries, student counsellors
and communications department
■ Set as opening page for computers in student use
■ An open intranet, only a couple of closed functions
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4. 26.10.12
KeudaKermit: What does work and what does not?
+
■Content production is much easier than before
■Visually pleasant, clear structure
-
■The students do not interact in KeudaKermit, they do not even log in
■Nobody has resources to act an a “real” editor in chief
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5. 26.10.12
Keuda Wiki, wiki.keuda.fi
■ Built 2011 to support a major change of organization
■ The extended Keuda Wiki intranet is planned to be in use in March
2013
■ Users: all 620 employees, a closed system
■ Everybody can be a content producer but every section has a
named responsible person
■ Set as opening page for every employee’s computer
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6. 26.10.12
Expectations for Keuda Wiki
■ An efficient channel for communication on different levels inside
Keuda, less e-mail!
■ Gives a chance to comment and give opinions, increases
transparency
■ Acts as a portal to Keuda’s many web based systems
■ Well functioning search engine and clear structure
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7. 26.10.12
Challenges for Keuda Wiki
■ How to change the organizational culture so that the possibilities of
Confluence will be taken full advantage of?
■ An active wiki intranet requires a lot of work from the responsible
editors
■ How to ensure that the contents does not begin to expand in a
wrong way: duplications, wrong placing of contents etc.?
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