Nonprofits have one of the largest uphill climbs when choosing technology. They are rarely permitted to spend for it, they have to make do with what is free, they use different terminology so everything feels like a stretch to fit, they tend to have a not very tech savvy staff, constituency or service base. Here's some tips on what to focus on and how and when.

1. What Technology
Can Do For You?
The Nonprofit Edition
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2. Internal External
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3. Show Me The
Light…
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4. Nonprofits Get
Stuck★Nobody Understands Us!
Custom is the Only Way!
★Overspending to Undersave
But It Was Free!
★Micromanagement by Committee
3 of us NEED a purple border…
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5. First, Get Unstuck
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6. The Luxury of the
Custom Built
Homes
Technology
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7. Configuration is
Key
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8. Stay in the Stack
Microsoft
Dynamics
CRM
MO 365
Sharepoint
Salesforce
Salesforce
Force.com
GApps
Google
Docs
Web tools
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9. Platform v. Code
★ Carpenters use hammers.
Developers write code.
★ Platforms are Wordpress –
Sharepoint – Force.com
★ Standardization is cheaper
and easier to upgrade
★ Code does exactly what
you need
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10. Choose Your Advice
Carefully★ Ask a wordpress developer
how to solve your problem
– guess the answer?
★ Ask a PHP developer how
to solve your problem –
guess the answer?
★ Ask a SAGE ACT
consultant how to solve
your problem – guess the
answer?
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11. It is incredible how
many dollars get
spent to save a
penny…
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12. Total Cost of
Ownership
Contact
Manager
Track Leads
and Prospects
Import from
Quickbooks
Have Custom Apps
Integrate with Quickbooks
$60/yr/user
$300/yr/user
$780/yr/user
Salesforce
Pricing
Levels
$1500/yr/user + $3K
$2700/yr/user + $5K
When do most
people discover this?
After their 90 day trial
is up and their info is
already in there.
Salesforce is FREE for
NonProfits!

13. Know Data
Flow
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Who are our
most profitable
customers?
Customer Info
What they’ve
bought
What it costs
you to sell it
What does it
cost to close?

14. “Integration” vs. Import
★ Nothing “integrates” with
linkedin – or mailchimp
either
★ If a CSV is involved, it
isn’t an integration
★ Constant Contact and
Sugar are the best value
for integrative products
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15. @AmyAllStar
Think Experts
are Expensive?
Try Hiring an
Amateur.
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16. I don’t do brain
surgery in my free
time.Why do brain surgeons try
to build technology?
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17. What are you trying to
DO?★ Everyone saying you need
facebook as a marketing tool
doesn’t make it true.
★ The same goes with
salesforce and quickbooks.
★ It always ends in dollars.
What’s the business reason?
Most of the wacky brain
surgery stories don’t end in
dollars.
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18. When the best
marketing wins,
you lose.
If your graphic designer picked
your business technology,
you’re in trouble.
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19. The striped pillows
are a no go.
If we’re going to spend, it should be
PERFECT.
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20. Throw me a doozy.
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21. Return to Sanity
★ Exchange “Customer” for “Donor” and you can
use 90% of the off the shelf items in the
market.
★ PLAN technology spend into your budget and
USE it to reduce your operating costs.
★ 80-10-10 Rule
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22. It’s Not a Train.
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23. Internal External
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24. Manage
Events
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25. Manage Events
Event Registration
★ Constant Contact
★ Ticketleap
★ Eventbrite
★ RegOne
★ Meetup.com
★ Plancast
Logistics – Tables, Tags, Rooms
★ Social Tables
★ Cvent
★ Etouches
★ Certain Software
Event Promotion
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26. Organize
Information
(Easy to Train Volunteers)
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27. Organize Information
Contact Information
★ www.insightly.com: super
snazzy, cheap and cheerful
little CRM that will work for
nonprofits that don’t object to
striped pillows
★ Office.Microsoft.com: get
grownup email, shared
calendars, address books and
the security your donors
deserve. Plus, get office
products at pay as you go
rates!
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28. Stack of Business
Cards, NAH!
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29. Information Management
Train Volunteers
Be A Resource
★ www.slideshare.net: Shares
presentations and protects
IP
★ www.payloadz.com : Sell
downloads
★ www.lulu.com: Sell self
published books, ebooks,
workbooks, CDs
★ www.delicious.com:
Organize and share
bookmarks
Workspaces & Collaboration
★ www.evernote.com: Web
based intranet that
captures information from
files, the web, users
★ www.mindmeister.com:
mind mapping
★ www.huddle.com: project
management +
collaboration
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30. Simplied
Operations Does
Serve Your
Constituents

31. Simplify Operations
Manage Calls
★ www.google.com/voice: virtual
number with automatic call
handling
★ www.freeconferencecall.com:
well, free conference calls, free
voicebox (one way conference
calls), simple blast calls
★ www.grasshopper.com:
professional phone system with
transfer ability but it rings to cell
phones and computers
Scheduling
★ www.plancast.com: Event
aggregation and management
★ www.google.com/calendar:
Show free and busy time on
your website
★ www.bookfresh.com or
schedulicity.com allow people
to book specific services with
specific volunteers

32. Serve Constituents
Customer Service
★ www.olark.com or
liveperson.com customer
service chat
★ www.zendesk.com: helpdesk
support tickets
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33. Get the Word Out
It’s Not Just About Sending Email
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34. See It Through!
FAIL
Point
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35. How many clicks does it
take?
Your
Web
Site
Social
Media
Site
World
Wide
Web
$$$$$$$$$$
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36. Twitter is CAUSAL
Twitter is Causal

37. Make Other People’s
Friends
100 New
Friends/
Month Your Networks
Donor
Networks
Volunteer
Networks
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38. Don’t move too
much cheese“It must be remembered that there is nothing more
difficult to plan, more doubtful of success, nor more
dangerous to manage than a new system. For the
initiator has the enmity of all who would profit by the
preservation of the old institution and merely
lukewarm defenders in those who gain by the new
ones. ”
― Niccolò Machiavelli
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39. Ask Me Questions
Chief Strategist
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Managing Partner
empirebuilders.com
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Amy H. Larrimore
★ me@amylarrimore.com
★ delicious.com/AmyAllStar
★ slideshare.com/amyallstar
★ 267-825-7311