1. Monitor of UK Enterprise investment
priorities – 2012. Q2 update

2. Survey background
Surveys Senior IT decision makers in UK
commercial enterprises (more than 1000 employees in UK)
100 interviews per quarterly wave conducted in
Q1 (Jan-Mar) and Q2 (Apr-Jun) 2012
Questions:
1. Which of the following technologies are on your
organisation's IT agenda for the next 12 months, and in
which quarter?
2. Is this a new investment or an extension of what’s
already there?

3. Headline findings
Widest expenditure
• Operational IT (security, network, data management) continue to attract
investment from 2/3rds – 4/5ths of enterprises.
• Virtualisation of server, storage and desktop continue apace with more
than 3 in 4 enterprises continuing to invest.
Fastest growing technologies
• Private Cloud. For two quarters, more than 40% of investments will be
by new adopters.
• Customer mobility, especially mobile payments. For two quarters, over
50% of investments will be by new adopters.
• Flexible working, especially the provision of tablets and mobile apps for
workers, where around half to two-thirds of investments will be by new
adopters.
• From a lower base, new technologies such as 3D printing and context-
aware computing are seeing 60-70% of investments will be by new
adopters.

4. Section One: Planned investment in
Operational Technologies

5. Which of these operational
technologies are on your
organisation's IT agenda for
Explanation of slide content the next 12 months?
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
86%
Improving security 88%
82%
The technologies Network capacity 85%
in this section
72%
Management of 'big data' 67%
67% 43%
Private cloud computing 62% 44%
Figure 1: Which of the following are on your organisation's IT agenda
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012

6. Which of these operational technologies
are on your organisation's IT agenda for
the next 12 months?
Explanation of slide content
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
86% % of enterprises investing
Improving security 88% in a 12-month timeframe
82%
Network capacity 85%
72%
Management of 'big data' 67%
67% 43%
Private cloud computing 62% 44%
Figure 1: Which of the following are on your organisation's IT agenda
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012

7. Which of these operational technologies
are on your organisation's IT agenda for
the next 12 months?
Explanation of slide content
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
86%
Improving security 88%
82%
Network capacity 85%
72%
Management of 'big data' 67%
67% 43% % that are new
Private cloud computing 62% 44% adopters
Figure 1: Which of the following are on your organisation's IT agenda
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012

8. Which of these operational technologies
are on your organisation's IT agenda for
the next 12 months?
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
These areas continue to
86% attract investment from
Improving security 88% the great majority of UK
enterprises. Naturally
none was a new adopter.
82%
Network capacity 85%
Approaching half of planned
investments in private cloud
72%
continue to be new adoption
Management of 'big data' 67%
67% 43%
Private cloud computing 62% 44%
Figure 1: Which of the following are on your organisation's IT agenda
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012

9. When in the next 12 months
will you invest in these
operational technologies?
Explanation of slide content
Q1 result Q2 result
Companies Companies Companies
investing in investing in investing in
1-3 months 3-6 months 6-12 months
Improving security 27% 44% 35% 18% 24% 26%
% planning to invest in the
Network capacity 31% 20% 26% 34% 25% 31%
quarter when they were
surveyed
Management of 'big data' 14% 17% 33% 19% 25% 31%
Private cloud computing 18% 17% 24% 18% 25% 27%
Figure 2: When will this investment take place? Q1 vs Q2 2012:

10. When in the next 12 months
will you invest in these
operational technologies?
Explanation of slide content
Q1 result Q2 result
Companies Companies Companies
investing in investing in investing in
1-3 months 3-6 months 6-12 months
Improving security 27% 44% 35% 18% 24% 26%
% planning to invest in the
Network capacity 31% 20% 26% 34% 25% 31%
quarter following the one
when they were surveyed
Management of 'big data' 14% 17% 33% 19% 25% 31%
Private cloud computing 18% 17% 24% 18% 25% 27%
Figure 2: When will this investment take place? Q1 vs Q2 2012:

11. When in the next 12 months
will you invest in these
operational technologies?
Explanation of slide content
Q1 result Q2 result
Companies Companies Companies
investing in investing in investing in
1-3 months 3-6 months 6-12 months
Improving security 27% 44% 35% 18% 24% 26%
Network capacity 31% % planning to invest 6-12
20% 26% 34% 25% 31%
months after they were
surveyed
Management of 'big data' 14% 17% 33% 19% 25% 31%
Private cloud computing 18% 17% 24% 18% 25% 27%
Figure 2: When will this investment take place? Q1 vs Q2 2012:

12. When in the next 12 months
will you invest in these
operational technologies?
Explanation of slide content
Q1 result Q2 result
Companies Companies Companies
investing in investing in investing in
1-3 months 3-6 months 6-12 months
Improving security 27% 44% 35% 18% 24% 26%
Network capacity 31% 20% 26% 34% 25% 31%
Management of 'big data' 14% 17% 33% 19% 25% 31%
Private cloud computing 18% 17% 24% 18% 25% 27%
Figure 2: When will this investment take place? Q1 vs Q2 2012:

13. Section Two: Planned investment in
Virtualisation Technologies

14. Which of these virtualisation
technologies are on your organisation's
IT agenda for the next 12 months?
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
83% 22%
Server virtualisation 83% 22%
83% 30%
Storage virtualisation 76% 26%
73% 36%
Desktop virtualisation 75% 27%
Figure 3: Which of the following are on your organisation's IT agenda
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012

15. Which of these virtualisation
technologies are on your organisation's
IT agenda for the next 12 months?
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
83% 22%
Server virtualisation 83% 22%
83% 30%
Storage virtualisation 76% 26%
73% 36%
Desktop virtualisation 75% 27%
Figure 3: Which of the following are on your organisation's IT agenda The widespread investment in virtualisation
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012
(75%-85%) matches the ubiquity of security and
network spending. The difference is that here
we see 25-35% first-time adoption

16. When in the next 12 months
will you invest in these
virtualisation technologies?
Q1 result Q2 result
Companies Companies Companies
investing in investing in investing in
1-3 months 3-6 months 6-12 months
Server virtualisation 51% 46% 13% 12% 19% 25%
Storage virtualisation 38% 38% 22% 17% 23% 21%
Desktop virtualisation 29% 29% 19% 14% 25% 32%
Figure 4: When will this investment take place? Q1 vs Q2 2012

17. Section Three: Planned investment in
Customer Mobility Technologies

18. Which of these customer mobility
technologies are on your organisation's
IT agenda for the next 12 months?
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
71% 42%
Mobile optimisation of
64% 36%
website
70% 46%
Mobile apps for customers 64% 44%
54% 54%
Mobile payments 53% 51%
Figure 5: Which of the following are on your organisation's IT agenda
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012

19. Which of these customer mobility
technologies are on your organisation's
IT agenda for the next 12 months?
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
71% 42%
Mobile optimisation of
64% 36%
website
70% 46%
Mobile apps for customers 64% 44%
54% 54%
Mobile payments 53% 51%
This and the following section on flexible
working prove that the buzz around mobile is
Figure 5: Which of the following are on your organisation's IT agenda
more than merely hype. The monitor is seeing
for the next 12 months? – Total incremental investment vs. new/first continued widespread investment, with between
time investment in Q1 and Q2 of 2012
1 in 3 and 1 in 2 being first time adoption

20. When in the next 12 months
will you invest in these
customer mobility technologies?
Q1 result Q2 result
Companies Companies Companies
investing in investing in investing in
1-3 months 3-6 months 6-12 months
Mobile optimisation of
21% 15% 27% 22% 23% 27%
website
Mobile apps for customers 25% 26% 20% 25% 25% 13%
Mobile payments 20% 16% 15% 22% 19% 15%
Figure 6: When will this investment take place? Q1 vs Q2 2012

21. Section Four: Planned investment in
Flexible Working Technologies

22. Which of these flexible working
technologies are on your organisation's
IT agenda for the next 12 months?
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
69% 26%
Monitor/restrict employee
61% 23%
non-work 'net use
67% 52%
Provide tablets to employees 51% 45%
67% 28%
Provide smartphones to
68% 21%
employees
63% 40%
Enterprise social media 51% 35%
63% 27%
Enabling flexible working 67% 21%
60% 47%
Mobile apps for employees 60% 62%
Figure 7: Which of the following are on your organisation's IT agenda
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012

23. Which of these flexible working
technologies are on your organisation's
IT agenda for the next 12 months?
% of those planning to
Total planning to invest invest where it is a first
time investment
Q1 result
Q2 result
69% 26%
Monitor/restrict employee
61% 23%
non-work 'net use
67% 52%
Provide tablets to employees 51% 45%
67% 28%
Provide smartphones to
68% 21%
employees
63% 40%
Enterprise social media 51% 35%
63% 27%
Enabling flexible working 67% 21%
60% 47%
Mobile apps for employees 60% 62%
Figure 7: Which of the following are on your organisation's IT agenda The increasing and growing provision of smartphones
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012
and, especially, tablets shows that enterprises are not
universally surrendering before the BYO tide. The big
increase in mobile apps for employees shows that, be it
BYO fuelled or employer provisioned, mobile continues to
gather momentum

24. When in the next 12 months
will you invest in these
flexible working technologies ?
Q1 result Q2 result
Companies Companies Companies
investing in investing in investing in
1-3 months 3-6 months 6-12 months
Monitor/restrict employee non-
18% 19% 24% 27% 27% 15%
work 'net use
Providing tablet computers to
18% 23% 22% 9% 27% 19%
employees
Providing smartphones to
27% 37% 16% 12% 24% 19%
employees
Enterprise social media 21% 16% 22% 16% 20% 19%
Enabling flexible working 23% 26% 19% 23% 21% 18%
Mobile apps for employees 13% 22% 23% 26% 24% 12%
Figure 8: When will this investment take place? Q1 vs Q2 2012

25. Section Four: Planned investment in
Next Generation Technologies

26. Which of these next generation
technologies are on your organisation's
IT agenda for the next 12 months?
% of those planning to
invest where it is a first
Total planning to invest time investment
Q1 result
Q2 result
64% 31%
Next generation/real-time
58% 50%
analytics
47% 33%
Geo-mapping technology 36% 47%
46% 39%
Context-aware computing 41% 68%
28% 46%
3D printing 21% 57%
Figure 9: Which of the following are on your organisation's IT agenda
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012

27. Which of these next generation
technologies are on your organisation's
IT agenda for the next 12 months?
% of those planning to
invest where it is a first
Total planning to invest time investment
Q1 result
Q2 result
64% 31%
Next generation/real-time
58% 50%
analytics
47% 33%
Geo-mapping technology 36% 47%
46% 39%
Context-aware computing 41% 68%
28% 46%
3D printing 21% 57%
Figure 9: Which of the following are on your organisation's IT agenda The monitor reveals significant on-going investment
for the next 12 months? – Total incremental investment vs. new/first
time investment in Q1 and Q2 of 2012 activity in these area, especially next generation/
real-time analytics. Not surprisingly in this category,
the percentage of first-time adoption is high
and accelerating in Q2.

28. When in the next 12 months
will you invest in these
next generation technologies?
Q1 result Q2 result
Companies Companies Companies
investing in investing in investing in
1-3 months 3-6 months 6-12 months
Next generation/real-time analytics 17% 11% 24% 18% 23% 29%
Geo-mapping technology 10% 12% 20% 7% 17% 17%
Context-aware computing 10% 7% 18% 12% 18% 22%
3D printing 8% 4% 8% 5% 12% 12%
Figure 10: When will this investment take place? Q1 vs Q2 2012

29. Monitor of UK Enterprise investment
priorities – 2012. Q2 update