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An Overview of Adapting to Change Andy Berman
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Objectives
Objectives, continued ,[object Object],[object Object],[object Object]
The Change Curve
The Change Curve Current level Of  Performance Change is  Introduced Performance  Declines The  “ Valley of Despair” Learning Curve Higher Level Of  Performance
The Impact of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Change versus Transition: William Bridges Model
Change versus Transition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Three Phases of Transition ENDING NEUTRAL ZONE BEGINNING
Three Phases of Transition, cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Three Phases of Transition, cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Three Phases of Transition, cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Three Phases of Transition, cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resistance to Change
Resistance To Change ,[object Object],[object Object],[object Object]
Rogers’ Innovation Adoption Curve ,[object Object],[object Object],Innovators 2.5% Early Adoptors 13.5% Early  Majority 34% Late Majority 34% Laggards 16%
Rogers’ Innovation Adoption Curve, cont. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Rogers’ Innovation Adoption Curve, cont. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Resistance To Change ,[object Object],[object Object]
The Emotional Side of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Emotional Side, continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Emotional Side, continued ,[object Object],Resigned, Feeling Less Hurt, Accepting Acceptance Empty, Helpless, Sad, Lonely, Hopeless Depression Panic, Loss of Control Bargaining Bitter, Angry, Hurt, Irritated Anger Numb, Confused, Isolated, Panicked Shock/Denial Feelings Stage
Resistance to Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Categories of Resistance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Addressing Resistance to Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Addressing Resistance, continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Addressing Resistance, continued ,[object Object],[object Object],[object Object],[object Object],[object Object]
Personal Accountability and Transition
Personal Accountability ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Victim-Accountability Model  © SITUATION Success  Or  Failure Self-Doubt No Learning VICTIM Blame Denial No  Preparation Prepared Learn Accountability Acceptance Self-Assessment (Create/Promote/Allow ) Encouraged/ Self-Confident CHOICE EXPECTATION ©   1992 IMPAQ
Lower Circle – Victim Cycle SITUATION Success  Or  Failure Self-Doubt No Learning VICTIM Blame Denial No  Preparation ©   1992 IMPAQ   CHOICE EXPECTATION
Upper Circle – Accountability Cycle SITUATION Success  Or  Failure Prepared Learn Accountability Acceptance Self-Assessment (Create/Promote/Allow) Encouraged/ Self-Confident ©   1992 IMPAQ   EXPECTATION CHOICE
Self-Assessment Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary/Key Points ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Summary/Key Points, continued
Summary/Key Points, continued ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Summary/Key Points, continued
What Questions Do You Have?

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Adapting to Change: Understanding the Change Curve and Transition Process

  • 1. An Overview of Adapting to Change Andy Berman
  • 2.
  • 3.
  • 5. The Change Curve Current level Of Performance Change is Introduced Performance Declines The “ Valley of Despair” Learning Curve Higher Level Of Performance
  • 6.
  • 7. Change versus Transition: William Bridges Model
  • 8.
  • 9. Three Phases of Transition ENDING NEUTRAL ZONE BEGINNING
  • 10.
  • 11.
  • 12.
  • 13.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 29.
  • 30. Victim-Accountability Model © SITUATION Success Or Failure Self-Doubt No Learning VICTIM Blame Denial No Preparation Prepared Learn Accountability Acceptance Self-Assessment (Create/Promote/Allow ) Encouraged/ Self-Confident CHOICE EXPECTATION © 1992 IMPAQ
  • 31. Lower Circle – Victim Cycle SITUATION Success Or Failure Self-Doubt No Learning VICTIM Blame Denial No Preparation © 1992 IMPAQ CHOICE EXPECTATION
  • 32. Upper Circle – Accountability Cycle SITUATION Success Or Failure Prepared Learn Accountability Acceptance Self-Assessment (Create/Promote/Allow) Encouraged/ Self-Confident © 1992 IMPAQ EXPECTATION CHOICE
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38. What Questions Do You Have?