Ankit Agarwal is a project manager with over 6 years of experience managing various types of projects including data center transitions, transformations, and service deliveries. He has strong skills in project management, IT service management, and software development lifecycles. The document provides details on his work experience, education, certifications, technical skills, and projects undertaken.
1. AnkitAgarwal
:+91-9999330345 : ankitagarwal8203@gmail.com;ankitagar@outlook.com
:https://in.linkedin.com/pub/ankit-agarwal/49/b7b/745
~ PROJECTMANAGER~PROJECT MANAGEMENT~
Location Preference: Delhi & NCR
PROFILE SNAPSHOT
B.Tech. in Computer Science with above 6years of experience in:
~Transition Projects ~Transformation Projects ~Service Delivery
~Procurement ~Process Optimization ~Pre-Sales
Proficient in managing end to end projects like: DC Service Transition & Transformation, DC Migration, DC Consolidation,
EUC Transformation, EUC Services Transition, and Inflight projects.
Highly skilledin analyzingandmappingexistingIT Systems & business models to the desired levels and suggesting appropriate
technical solutions to achieve higher levels of efficiency and effectiveness
Resourceful in establishing & nurturing strong rapport with key clients / stakeholders and developing suitable products
for them as per their requirements
Strong knowledge of Project Management Principles (PRINCE2), IT Service Management (ITIL V3), Agile, Software
Development Life Cycle (SDLC).
Executing projects with a flair for adopting modern methodologies in compliance with the quality standards
A keen communicator with honed interpersonal, problem solving and analytical abilities
TECHNICAL SKILLS
Project Management Software: Microsoft Project Professional v 2007, 2010 & 2013; MS Project Server 2013; PMSmart
Operating Systems: MS Windows &Mac OSX
MS Office: MS Office v 2007, 2010 & 2013; MS VISIO 2010
CURRENT ORGANIZATIONEXPERIENCE
Since Jul’15 Drishti-soft Solutions Pvt. Ltd. as Assistant Manager - Projects
Key Result Areas:
Serving as a Project Manager for Major Accounts and Acquisition team.
Kick off project with internal stakeholders and customer.
Execution of projects as per the plan.
Reporting the project status to the client and to the management.
Handover the project to support after successful completion.
PREVIOUS WORK EXPERIENCE
Between Mar’10 – Jul’15 HCL Technologies Ltd., Noida as Deputy Manager - Projects
Key Result Areas:
Serving as Project Manager for key financial customers
Engaging in End to End Project Management from Pre Sales, through Project Delivery and finally to HOTS
Defining Project scope by understanding client requirements and then creating a detailed implementation plan using MS
Project
Review Project Deliverables, Maintain & Track Project Plan
Liable for Project Budgeting and maintain P/L ratio based on agreed guidelines from management
Responsible for managing and escalating appropriate risks & issues
Management of resources based on the resource ramp-up plan
Reporting the project status to the client and to the management
2. Liaising with different client & internal teams for resolving day to day issues
Providing knowledge transaction to new team members
Understanding the commercial viability and thereby creating value for the customer and the organization
Significant Accomplishments:
Certificate Awarded by the HCL Vice President for the Most Innovative Thinking and Ideas
Gold Medal received on successful completion of HCL EUC Competent Program.
Certificate Awarded by HCL Global ISD Head for Valuable Contribution in EUC
Certificate Awarded by HCL Global Infra Head for Reduction in no. of Negative Surveys
Volunteered for health awareness campaigns organized by the WHO and the Cancer Aid Society in India, and received many
prestigious certificates.
PROJECTS UNDERTAKEN
Microsoft (MSIT), Redmond USA (May’15 – Jul’15)
Microsoft is the one of the biggest IT giant. The project is to transition the existing Microsoft tools and processes for automation
and infrastructure monitoring.
Team Size : 24
Project Type : Transition
Arcelor Mittal, Luxembourg (Mar’15 – May’15)
Arcelor Mittal is the largest Steel manufacturer in the world. This project is to deploy a stack of 5 tools (CA IM, CA NFA, CA
SOI,Nimsoft, & My Dashboard) for enabling Performance, Availability, Fault tolerance monitoring and reporting for approx. 700
servers and 150 Network devices which are spread across 2 data centers.
Team Size : 7
Project Type : Transformation
Den Norske Bank (DNB), Oslo Norway (Dec’13 – Feb’15)
DNB is the biggest bank in Nordic region. The project is to transform and migrate 8 different End User Technologies. This also
includes migration of more than 100 bank offices and 14000 Bank Employees to the new IT platform. The project involved
technologies like: Exchange 2013, Active Directory, Citrix XenApp/XenDesktop 7.6, Lync 2010, SharePoint 2010, SCCM 2013,
Standard Operating Environment (Win7, Win Server 2012 R2).
Team Size : 38
Project Type : Transformation, User Migration, Application & Data Migration.
Jardine Lloyd Thompson Group (JLT), London (Aug’13 – Dec’13)
It is a largest insurance provider in United Kingdom. The project is to transform JLT Mumbai office applications servers with the
JLT centralized managed IT infrastructure. This project had 3 business applications and 120+ users to be migrated to the new
platform.
Team Size : 12
Project Type : Transformation, User Migration, Application & Data Migration.
UK Asset Resolution (UKAR), London (Jul’12 – Jul’13)
It is a British financial services holding company. The project is to transition the DC services from incumbent supplier (IBM & BT)
to new supplier (HCL). The project involved technologies like: VMWare, Wintel, AD, Lotus Domino, Service Desk, Storage, Backup,
Database, Telephony, and Network & Security.
Team Size : 28
Project Type : Transition & User Migration
NOKIA, Helsinki (Jul’12 – Jul’13)
3. It is one of the biggest cell phone manufacturers in the world. The project is to transition the IT services of a newly acqui red
company (Navteq) to the Nokia standard IT management practices.
Team Size : 18
Project Type : Transition & User Migration
Readers Digest Association (RDA), New York (May’10 – Jun’13)
It is a one of the biggest publishing organization. The project is to implement a central process for managing the user surveys and
to implement a software/hardware end to end management lifecycle.
Team Size : 2
Project Type : Services Introduction and SIP
Between Jul’09 - Mar’10 CRM Services Pvt. Ltd. as a Adobe Technical Support Advisor – II
Key Result Areas:
Provided Technical Support for the Imaging products of Adobe
Hands on experience with Photoshop product family, Acrobat, Lightroom, Dreamweaver, Flash Pro
Received extensive training on Adobe products from Adobe
Significant Accomplishments:
Received multiple appreciations from Adobe Management for Best Customer Handling and maximum CSATs
Active Member of the Corporate Soccer League
ACADEMIC QUALIFICATIONS
2009 B.Tech. inComputer Sciencefrom Amity University, Noida
2005 XII from St. Paul’s Inter College, Shahjahanpur, U.P. Board
2003 X from St. Paul’s Inter College, Shahjahanpur, U.P. Board
PROFESSSIONAL CERTIFICATIONS
PRINCE2 Practitioner: From APMG International in Dec 2012
PRINCE2 Foundation: From APMG International in Dec 2012
ITIL V3 Foundation: From APMG International in Jul 2010
International Project Management: From ICFAI University in Mar 2013
PERSONAL DETAILS
Date of Birth : 31st October, 1987
Languages Known : English, Hindi &Basic French
Address : Flat No.-011, S.P. Unit, Regency Park – 1, DLF Phase – 4, Gurgaon (Haryana)
Hobbies : Hiking, Trekking, Reading, Listening Music& Social Care