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DIGITAL COMPETITION RADISSON BLU
In a world crammed with hotels that practically have the same look and feel, it often becomes really
difficult for hotel brands to stand out from the crowd.

The Rezidor Hotel Group called in our help to launch a digital summer campaign for Radisson Blu, a
premium hotel brand that sets itself apart from the mass by focusing on a unique design and
atmosphere in every single hotel across the world.

We developed an online two-phase competition where we not only wanted to raise awareness on the
exceptional design of the Radisson Blu hotels, but also wanted to give people the chance to
demonstrate their design skills and personality. All in order to create the ultimate synergy between
Radisson Blu and the desired style of its leisure travellers.

The first phase let people discover and choose one of the hotels of Radisson Blu that matched their
style. Simply by answering two questions, people could take a shot at winning a design holiday for two,
at their preferred hotel.

During the second phase we wanted to get in tune with the style wish list of our leisure traveller. We set
up a competition where people could create a personal mood board of their ideal room in a Radisson
Blu hotel of their preference.

Over a period of 8 weeks, a stunning 12.343 mood boards were submitted. Out of the 10 nominees,
consisting out of 5 Mood Boards with the most votes and 5 Mood Boards selected by a designer jury, the
final winner was chosen. The lucky one’s Mood Board is used as inspiration for a unique and newly built
hotel room at the winner’s preferred destination which was opened in 2012.

The winner also won a stay of 30 days spread within one year in his personal designed hotel room. The
other 9 nominees, who made it to the shortlist, won a 2 night stay for two in the winner’s hotel room.

Carlson Rezidor Hotel Group opens first Radisson
Blu Hotel in Nagpur
Carlson Rezidor Hotel Group has announced the launch of first Radisson Blu Hotel in here, in partnership
with Bestech Hospitalities. The hotel adds to the portfolio of the company and brings it to 53 in India.
Simon C Barlow, president, Carlson Rezidor Hotel Group, Asia Pacific, said, ―Carlson Rezidor has been
operating in India for 14 years and it has been growing from strength to strength in this emerging
economy. By 2015, we will have 100 operating hotels in India which reinforces our position as the largest
international hotel operator in India based on the number of hotels. Our success in this market is in part
due to the strong relationship that we have with hotel owners. We have just signed a strategic partnership
with Bestech Hospitalities to develop our Park Inn by Radisson brand in North and Central India, and the
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newly opened Radisson Blu Hotel Nagpur will be the fifth property that we are managing for Bestech.‖
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Over 10,000 square feet of event space has been provided in the 214-room hotel, which can
accommodate up to 1,000 people. The recreational facilities of the hotel include a spa, a fitness centre
and an outdoor swimming pool.
Additionally, the hotel also offers a variety of dining options such as Ethyl Bar and Lounge, Cakewalk Tea
lounge and Pastry Shop, The Creative Kitchen, Ni Hao and Indya Oye.
KB Kachru, executive vice president, Carlson Rezidor Hotel Group, South Asia, said, ―There has been a
growing interest amongst hotel developers and owners in the Radisson Blu brand in India. 14 more
Radisson Blu hotels will open in key cities in India over the next three years. We are most honored to be
once again working with Bestech Hospitalities, our partner of ten years, to bring this vibrant, first class
brand to Nagpur.‖



Hotel industry grapples with high attrition, rising
staff cost…
The hotel industry in India is reeling under a severe manpower shortage.


Currently, there are a little over one lakh quality rooms available in the country.

On an average, the room to staff ratio is 1:1.75. Quoting Deloitte data, industry sources say there are
over 400 projects under various stages of development with over 70,000 rooms in the next couple of
years across the country.

With more and more hotel projects being announced and the room inventory expected to almost double in
the next five years, the demand for trained manpower will shoot up.

Mr T. Natarajan, Secretary, South India Hotels and Restaurants Association and also CEO of the
Chennai-headquartered GRT Hotels and Resorts, says more than getting skilled manpower, employee
retention has become a bigger challenge now.

―People are prepared to hop to another hotel just for a couple of thousands of rupees more, without
considering their career growth prospects and opportunities the current employer offers in the long run.‖

Manpower shortage and attrition is ―the single largest problem the hospitality industry is trying to address
today,‖ says Mr Rajeev Menon, Vice-President, Marriott International.

ATTRITION WOES
According to sources, attrition in the industry currently hovers at 25-30 per cent — across different levels.
To check attrition, hotel companies announced considerable salary hikes in the last six months, resulting
in up to 30 per cent growth in employee cost.

Being a service industry, where talent redeems the brand promise, employee cost on an average would
be 20 per cent. In the last one year, that has gone up to 30-35 per cent, denting the profitability of the
company in many cases.
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RISING EMPLOYEE COST
Industry biggies such as Indian Hotels Company (that owns the Taj brand of hotels), EIH Ltd (part of the
Oberoi group) and Hotel Leela Venture have reported 17 to 29 per cent increase in employee cost during
calendar 2010. For example, the employee cost for Indian Hotels moved up to Rs 113.37 crore for the
quarter ended December 31, 2010 from Rs 88 crore in the comparable quarter of the previous year, rising
by a third. Other expenses such as raw materials, power and fuel, on the other hand, grew on an average
by 12 and 15 per cent respectively

While India's government-run and private sector hotel management schools turn out a little over 10,000
graduates a year, the yearly requirement is at least three times this number.

―To top it all, IT-service, retail and aviation industries too nibble at the available talent pool, leaving only a
fraction of this for the hotel industry,‖ says Mr Menon of Marriott.

Mushrooming stand-alone restaurants too poach trained hands from hotels, leading to attrition, says Mr
Natarajan.

IN-HOUSE TRAINING
To ensure availability of enough talent, ITC Hotels, for example, has increased the number of candidates
for management training three times to sixty, from this year. ―The idea is to have enough number of
people in pipeline to meet our future requirement as we are expanding fast,‖ says Mr Virendar Razdan,
General Manager, Sheraton Park, Chennai.

Unless hotel companies have in-house training and development programmes, it will be difficult to staff
their properties well, says Mr Ajay K. Bakaya, Executive Director, Sarover Hotels and Resorts. Of course,
Sarover too has been experiencing attrition issues, but manages to keep the numbers low, ―as we recruit
people at lower level and put them through our training and development programmes and then promote
them as executives. The loyalty factor works,‖ says Mr Bakaya.

―This is not enough,‖ says Mr Menon adding, ―The industry must come together to create enough talent
and groom them to be industry-ready, preferably through public private partnerships.‖




HHI Group of Hotels may go for Rs 350-cr
investment in next 3 years
                                                          : Hospitality firm HHI Group of Hotels may opt for
capital infusion worth Rs 350 crore in the coming three years on expansion and is holding negotiations
with private equity (PE) companies for securing funds.



Moreover, HHI is presently working on four projects in Patna, Raipur, Indore and Goa. The Goa property
is a 180-room upmarket hotel in the prime south and may be opened by October 2013.
The company feels that the current market conditions are not right for introducing an initial public offering
(IPO).
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India Tourism Development Corporation earns over
Rs 22-cr profit in FY12
The government-owned India Tourism Development Corporation (ITDC) witnessed a profit of over Rs 22
crore during the last fiscal (2011-12), after experiencing losses for two consecutive years.


The company, aimed at the progressive development, promotion and expansion of tourism in the
countrym closed the year with an increase in turnover by around 8 per cent as compared to the last year.


PSU's turnover also increased from Rs 392.36 crore to Rs 423.06 crore, registering an increase of 7.82
per cent.


After an annual general meeting (AGM) here, ITDC Vice Chairman and Managing Director Lalit Panwar
said, ―We have earned a profit of Rs 22.02 crore against losses of Rs 11.73 crore and Rs 20.51 crore
during 2010-11 and 2009-10 respectively.‖


On increased turnover, he said, ―We undertook a series of steps including cost cutting measures and
increasing room occupancy rate by 8 per cent at ITDC hotels.‖


ITDC has 1,200 rooms in 15 hotels across the country including the flagship Ashoka hotel.



Carlson Rezidor to start 14 new hotels by 2012-end
Hospitality major Carlson Rezidor Hotel Group has decided to start 14 new hotels in India by the end of
this year in various segments.



The hotels will be in the firm's four brands -- Radisson, Country Inns & Suites By Carlson, Park Inn by
Radisson and Park Plaza.
The firm is also developing upon past year's growth momentum and also on track with it's plan to have
over 100 hotels across India by the year 2015.



The expansion is part of 'Ambition 2015' strategy to strengthen its international portfolio by minimum 50%
to over 1,500 hotels by 2015




Taj Hotels' guest programme 'Taj InnerCircle' bags
award at 2012 Freddie Awards
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Taj InnerCircle, the frequent guest programme of the Taj Hotels Resorts and Palaces, was recognised
with award of the Best Hotel Programme of the Year, Best Redemption Ability and Best Customer Service
at the 2012 Freddie Awards held in New York.
Taj InnerCircle bagged this award for the Middle East, Asia and Oceania region. Freddie Awards was
incepted in 1988 and honours excellence in frequent travel programmes.
Taj Hotels offers 'Taj InnerCircle' programme for its frequent customers. Apart from earning points, Taj
InnerCircle offers its members easier, faster and more flexible check-in and departure formalities.
The members can save these points for rewards and enjoy member-exclusive benefits like price-offs on
Taj Holidays, special offers on room tariffs, restaurants, private jets and spas across all their brands – Taj,
Vivanta by Taj, Gateway Hotels and Ginger.


India's hotel and tourism sector lured Rs 4,041-cr
FDI during Apr-Jan
The Indian Hotel and Tourism sector successfully attracted Rs 4,041-crore foreign direct investment (FDI)
during April 2011-January 2012. In the recent times, Centre has announced that the Hotel and Tourism
sector is a high priority sector.
Centre released the FDI equity flows from April 2008 to January 2012 in the Hotel and Tourism sector
according to a report received from the Department of Industrial Policy & Promotion.
In financial year 2010-11, the sector attracted Rs 1,405.15 crore worth FDI and it stood at Rs 3,566.32
crore in FY09. FDI inflow in Indian Hotel and Tourism sector has witnessed considerable jump in the April
2011-January 2012.
Moreover, FDI has been permitted with the aim to boost investments in the hotel sector and to develop
job opportunities in hospitality sector.




Vantage Hospitality, Asian American hospitality
players introduced VanMYT Hospitality in India
Vantage Hospitality Group and three prominent personalities, namely Mukesh Mowji, Yogesh Patel, and
Tarun Patel from the Asian American lodging community introduced VanMYT Hospitality in India.
In addition, there are also plans to Vantage‘s Value Inn Worldwide and Value Hotel Worldwide brands in
India via enhanced franchise model. This was announced at the Hotel Investment Conference South Asia
(HICSA) held here last month.
Roger Bloss President & CEO, Vantage Hospitality and Chairman of VanMYT said, ―Vantage Hospitality
has been growing internationally, and to be able to have our brands enter India through a relationship
with three esteemed industry veterans is very exciting. I am also pleased that VanMYT plans to emulate
Vantage‘s unique Freestyle Brand Affiliation model that allows hotel owners to ‗be in business for
themselves, not by themselves.‖
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VanMYT Hospitality has secured the exclusive right to develop its limited-service and select-service
brands in Southeast Asia from Vantage Hospitality



IHHR Hospitality mulls to adopt asset-light model
for pan-India expansion
IHHR Hospitality Pvt Ltd, which launched the country's first branded spa resort Ananda, is contemplating
to adopt the asset-light model for pan-India expansion.
Mahesh Natarajan, Vice President – Marketing, IHHR Hospitality Private Limited, said, ―To keep pace
with the development in the hospitality sector in India, we thought of following the asset-light route to
expand our hotel and spa brand.‖
The brand, which owns and manages properties under the 'Ista Hotels' brand, also plans to open Ista
Ahmedabad, a 175-room hotel by June this year. At present, Ista Hotels are operational in Bengaluru,
Hyderabad, Amritsar and Pune.
Underlining company's expansion and marketing strategy, Natarajan said, ―We would prefer taking up
management of greenfield projects for further expansion, however, we are also open to take up
brownfield projects. The marketing strategy would be to scout for locations near to the IT, telecom and
automobile hubs. We will be targeting metros and cities including Nagpur, Ranchi, Coimbatore, Bhopal,
Patna.‖



Apeejay Surrendra Park Hotels plans to launch new
4-star brand by mid-2012
Apeejay Surrendra Park Hotels Ltd will expand its management portfolio with the launch of a four-star
brand by middle of this year.
Under this proposed brand, the group will take hotels on management contracts.
On the sidelines of the Graduation Day of the Apeejay Institute of Hospitality, Navi Mumbai‘ s 2011-12
batch, Vijay Dewan, MD, Apeejay Surrendra Park Hotels said, ―We plan to introduce a new four-star
brand for the properties being managed by our group. The new brand will be launched by Priya Paul, our
Chairperson, by mid-2012.‖
The group is looking at the average room inventory between 75 to 100 for this brand. In addition, the
group will also be open to existing operational hotels which fit into the brand standards.
A step towards its plans, the group has already started scouting for properties in cities like Guwahati,
Chandigarh, etc.


Delhi Development Authority looks to increase
floor space index for Delhi hotels
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The Delhi Development Authority (DDA) is planning to increase the floor space index (FSI) for the hotels
in Delhi to three. The move will help various hotels to add a number of rooms to their existing capacity.
Earlier, DDA had earlier increased the FSI for hotels in Delhi from 1.5 to 2.25 in 2008 to add more rooms
in expectancy of the tourists' rush for the Commonwealth Games.
Rajindera Kumar, member executive at Federation of Hotel & Restaurant Associations of India, said, ―FSI
should be applied to all hotels equally to help increase the room supply. If the FSI goes up, an additional
5,000-6,000 rooms could be added in Delhi.‖
The Federation of Hotel & Restaurant Associations of India is the apex body of the four regional
associations representing the hospitality industry.



Premier Inn may take up asset-light model for
phase II of India expansion

UK-based Premier Inn, which presently owns and runs hotels in Bangalore and New Delhi in India, is
mulling to take up asset-light route for phase II of its expansion in India.
Aly Shariff, Managing Director, Premier Inn India Pvt Ltd said, ―Indian economy is one of the fastest
growing economies. When we entered the Indian market, we wanted to test our product and prove our
commitment to this market. And hence, in phase I we decided to own and manage hotels. However, in
phase II of development in India, we plan to follow asset-light route. We target to open eight hotels a year,
which could be multiple Premier Inn at one location under management contracts. We might think of key
strategic investments in some properties.‖
The company has announced that it is not keen to foray into franchise pacts.
So far the company has identified 30 potential markets consisting metros, Tier II and III cities in India with
the aim to take up management contracts. The average room inventory for this will be 125-150 rooms.



Net profit of Indian Hotels Company slips to Rs
65.21 cr in Mar quarter

Indian Hotels Company Ltd (IHCL), part of the Tata Group, has posted 31% decline in its net profit in the
March quarter of 2011-12 to Rs 65.21 crore as compared to Rs 93.93 crore in the same quarter of 2010-
11.
Reports suggest that the net sales jumped 6% to Rs 560.15 crore during the March quarter of 2012 as
against Rs 531 crore in the same period of 2011. An official statement from the company reads, ―The
hotel sector witnessed an improve- ment in room sales across some key markets driven by select
improvement in demand, albeit with marginal growth in average room rates. Resultantly, net sales
improved by 6 per cent during the quarter.‖
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The board of directors has proposed dividend of Re 1 per share for the fiscal 2011-12. The firm has
witnessed marginally higher net profit of Rs 145.35 crore. The overall sales rose 8% to Rs 1808.73 crore
in the March quarter.




IRCTC starts 'Hunar Se Rozgar' hospitality training
programme for poor youth

The Indian Railway Catering and Tourism Corporation (IRCTC) has initiated a new training programme
'Hunar Se Rozgar' for economically backward youth across the country in the hospitality industry.
Recently, IRCTC, under the aegis of the Ministry of Tourism, started the training programme at the Indian
Railway Customer Care Institute in Delhi.
The youth falling under the age group of 18-28 years and having a minimum qualification of passing class
8 are eligible for the training. The programme imparts short-term training in housekeeping, bakery and
multi-skilled course in food production and Food and Beverages (F&B) industry. The trainees will be paid
a stipend.
Rakesh Tandon, managing director, IRCTC, addressed the potential trainees and said that there is a
huge potential in the hospitality industry.



Continent Worldwide Hotels partners Home-Like
Hotels
Continent Worldwide Hotels inked joint venture pact with Home-Like Hotels of India.
Continent Worldwide, a Turkey-based hospitality and multi brand franchiser firm, has collaborated with
Home-Like Hotels Group for adding, affiliating and upgrading 80 of its member hotels with the Urban
Collection, Swiss Inns and Ancyra Inns & Hotels brand names.
Ethem Zagikyan, Managing Director of Continent Worldwide, said, ―We are proud to align with Home-Like
Hotels, a successful hotel management group which clearly believes in and supports our brand growth
strategy. We look forward to a partnership of our brand alliance and furthering our association with Home-
Like Hotels."
According to the pact, 40 member hotels of HLH will be upgraded to become the members of Continent
Worldwide brands and the remaining of the hotels will be affiliated post June 2013.
Amrik Singh Khokhar, Managing Director of Home-Like Hotels, said, ―We are delighted to add Continent
Worldwide brands as a hotel management partner and we believe that upgrading of these 80 member
hotels will improve visibility & operating results of our member hotels. We have another possible
arrangement with Continent Worldwide that with new brand standards of Continent HLH will also expand
out of India to other countries as well.‖
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Louvre Hotels Group's Royal Tulip opens in Navi
Mumbai
Louvre Hotels Group has opened its first property 'Royal Tulip' in Navi Mumbai in collaboration with
Concrete Builders. It is aiming close to 50 properties with nearly 5,000 rooms by 2015 under its different
brands.
Louvre Hotel Group Managing Director (South Asia) Vimal J Singh said, ―At present we have 1,000 rooms
spread across our brands – Tulip Inn and Golden Tulip, and another 97 rooms with the opening of Royal
Tulip in Navi Mumbai.‖
The group developed Royal Tulip in South Asia and is hoping to develop another two under the same
brand in Goa and Bangalore.
From the new hotel here, the company is eyeing 50% occupancy during the first year of operation and 60-
70% during the third and fourth year of operation.
The room tariff of the luxury hotel starts from Rs 1,800 per day and climbs to Rs 3,500.
The firm has 20-25 properties currently under different stages of development across India.




Mahindra Holidays & Resorts buys Royal Courts
Jaisalmer from Divine Heritage Hotels
Mahindra Holidays & Resorts India has bought 'Royal Courts Jaisalmer', a 74-room resort from Divine
Heritage Hotels.
The firm acquired 100% equity share capital of Divine Heritage Hotels Pvt Ltd, said Mahindra Holidays &
Resorts India (MHRIL).
Thirty five rooms of this 74-room property have been part of Club Mahindra network under an inventory
arrangement.
MHRIL Managing Director Rajiv Sawhney said, ―Rajasthan is a key destination on India's tourism map
and with Club Mahindra, Jaisalmer we strengthen our footprint.We will continue to add capacity in
locations where Indians holiday.‖
MHRIL provides family holidays mainly via vacation ownership memberships. The Club Mahindra is the
flagship brand, the other brands provided by the firm are - Zest Breaks, Club Mahindra Fundays,
Mahindra HomeStays and Mahindra Travel.



Keys Hotels aims at 50 properties by 2015-16
Keys Hotels is looking at 50 properties by the financial year 2015-16 with an overall investment worth Rs
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610 crore.
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The mid-market brand of Berggruen Hotels have 11 properties currently and 16 are under development.
Out of the overall investment, Rs 386 crore has been used already.
The company inked six new properties in Mumbai, Pune, Amritsar, Goa, Alibaug and Noida. It is pursuing
more opportunities across India.
Out of the 27 properties, 13 are owned and 14 are under managed hotels.
Keys Hotels has sub brands such as Keys Resorts and Keys Apartments. Presently, it has 1,078 rooms
that will be climb to 2,638 rooms by the fiscal 2013-14 .
The firm has 1,100 employees currently and it is mulling to take the overall workforce to 4,000 by FY16.



Sahara Group acquires New York's iconic Plaza
Hotel
Sahara Group has decided to purchase controlling stake in New York's landmark Plaza Hotel for $570
million, said Elad Properties, an Israeli-owned real estate firm.
Elad Properties, an Israeli-owned real estate company, and Saudi-based Kingdom Holdings Co jointly
owns the luxury hotel.
Elad stated that it would get 1.6 billion shekels for its 60% stake and the remaining will be get the
remaining.
Kingdom will enjoy 25% stake after the completion of the deal.



Daiwik Hotels to set up hotels in pilgrim centres
with Rs 600-cr investment
Daiwik Hotels, a hospitality service provider, has announced its plans to set up hotels in pilgrim centres

across the country with an investment plan of Rs 600 crore.
In the same development, the company announced a soft launch of first 'Daiwik Hotels in Rameswaram'
one of the pilgrimage centres of Tamil Nadu.
Daiwik Hotels MD and chief executive Debashis Ghosal, said, ―In the first phase we will be investing
around Rs 180 crore across five projects. In the second phase we are looking at around Rs 600 crore
investments...That will be around 2016-17. We will have a presence in key pilgrimage centres (across the
country).‖
The first property in Rameswaram was spread across 1.1 acre land, attracting investments of Rs 29
crore.
Daiwik Hotels has appointed Marg Limited, an infrastructure developer, to manage and operate the hotels
under the brand name Daiwik.
Moreover, the company is looking at setting up similar properties in Madurai, Kanyakumari,
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Tiruvananthapuram and Srisailam in the next couple of years under the first phase.
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Oriental Hotels sees net loss of Rs 4.08 cr in June
quarter
Oriental Hotels has registered net loss worth Rs 4.08 crore in the quarter ended June 30, 2012, due to
the crisis in Europe along with the opening of a new hotel at Coimbatore.
The company clocked net profit of Rs 3.39 crore in the quarter ended June 30, 2011, said Oriental Hotels.
Moreover, the net sales of the firm climbed to Rs 62.74 crore in the June quarter as compared to Rs
55.02 crore for the year ago period. The firm also started a new hotel with 180 rooms in Coimbatore.




Ginger to start 54 more hotels by 2016
Ginger, a budget hotel chain from Tata Group, would be taking up a flexible approach on selecting
locations for expanding operations as it mulls to start 54 hotels in the upcoming 3-4 years.
Prabhat Pani, CEO and Director of Roots Corporation, which manages the chain of Ginger Smart Basics
Hotels, said, ―We are flexible that means if we are looking at a city for having a presence but if another
town gives us an opportunity, we will have a presence there. We are open to it.‖
Roots Corporation Limited (RCL) is an arm of The Indian Hotels Company Limited (IHCL).
The company would not only emphasis on tier-I cities and metros for expanding operations. The firm had
already made capital infusion worth Rs 400 crore until now.



Worldhotels plans expansion in India
Germany-based international hospitality company Worldhotels is mulling expansion in India.
Announcing its collaboration with four-star Golkonda Hotel, the firm has stated that they would operate 20
properties in India by the next year.
Presently, the firm operates 12 hotels consisting Worldhotel Turquoise in Chandigarh, Asiana Hotel in
Chennai, The Claridges in Delhi, Pride Park Premier in Gurgaon, The Sahara Star in Mumbai, Amby
Valley in Pune and Matthan Hotel in Bangalore.
Christina Spykerman, senior director of Sales (Asia Pacific), Worldhotels has said that the firm enjoys
presence in 65 nations. It operates 500 hotels in 260 destinations with over 100,000 rooms in inventory. .



Roots Corporation opens Ginger hotel in Faridabad
Roots Corporation Limited, a subsidiary of Indian Hotels Company Ltd. (IHCL), has announced the
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opening of a Ginger hotel here in Haryana.
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The 91-room hotel is located at Fun City Mall near the National Highway and is about 40 kilometres away
from the airport and eight kilometres from Faridabad railway station. The hotel offers gym, conference
room and meeting room.
Prabhat Pani, CEO & director, Roots Corporation Limited, said, ―We are very happy to open our very first
hotel in Faridabad. The hotel will meet the needs of travellers visiting the NCR region which has seen
rapid growth in industrialisation and urbanisation but has retained the sanctity of its culture.‖
Under the expansion plans, the company is considering to pump in Rs 600 crore to open 55 new
properties across the country in the next four years.
However, under the initial plans, the company mulling to open multiple hotels in bigger cities like Delhi,
Mumbai, Chennai and Kolkata, but is also considering to set up properties in smaller places like Nagpur,
Patna, Coimbatore and Kochi.
Of the proposed 55 properties, seven hotels are under construction in Noida, Greater Noida, Chennai,
Bengaluru, Jaipur, Chandigarh and Amritsar and will be opened in the next 12-15 months.




Hotel industry witnessing recovery, room tariff
jumped by 12% during H1 of 2012 in India
Amid jump in demand for hotel rooms from domestic travellers, the hotel tariff rose by 12% during the first
six months of this year in India, said recent Hotel Price Index (HPI) report. The reports suggests that the
hotel industry in India is on strong recovery path.


The report said, ―In India, the overall rate rose 12% following a surge in demand from domestic travellers
as overseas destinations became more expensive.‖


In about five years, travellers paid more for their hotel rooms in the first six months of this year all across
the globe and on an average hotel prices jumped by 4% last year. HPI was unveiled in 2004 and it looks
at prices that people pay for their hotel rooms across the world.


Hotels dot com President David Roche said, ―The hotel industry bounced back in the first half of this year
from a number of natural and political crises in 2011, and it is encouraging to see growth in the sector.‖



Royal Orchid Hotels opens 'Regenta Central' at
Chandigarh
Royal Orchid Hotels, a hotel chain with properties in thirteen Indian cities, has announced the opening of
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'Regenta Central' at Chandigarh.
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The hotel is located at NH 21 near Chandigarh Airport in Zirakpur. The hotel will have 66 rooms along
with bar, speciality restaurant, conference hall and other facilities.


With the addition of this hotel, the total number in company's portfolio swells to 23 hotels across 16 cities
in India.



Leelaventure to open five new properties

Leelaventure is in a view of opening five new properties to firm its existence across the nation. The
organization currently having seven hotels across the nation and is in a view to have properties at various
other cities such as Agra, Ashtamudi, Jaipur, Bangalore and Noida. Apart from all these cities, a new
property is almost ready and by the third quarter of the current fiscal year.


The company said, ―For Noida an letter of intent (LOI) has been signed with one of the leading
developers in Noida, who are setting up a mixed use complex admeasuring about 70,000 sq mtrs. The
project envisages the Leela Palace Hotel with 250 guest-rooms and the Leela residences with 100 units.‖


The company, in a sponsor presentation said that the plan is to have development through the managed
properties and a blend of company-owned.



Accor surpasses 1,00,000-rooms mark in Asia-
Pacific

Global hotel operator Accor announced that it crossed the 1,00,000-rooms mark in Asia-Pacific with the
opening of IBIS Hong Kong Central and Sheung Wan.


Accor runs 536 hotels in 16 nations across Asia-Pacific and enjoys presence in Australia, New Zealand,
Thailand, Indonesia, South Korea and Vietnam. It runs 179 economy and budget hotels in Asia-Pacific,
consisting seven IBIS and one Formule 1 in India.


The opening was announced by Accor Asia-Pacific Chairman and Chief Operating Officer Michael
Issenberg at the 2012 Economy Hotels World Asia conference in Singapore.


As per the Accor research report, six in every ten travellers in Asia prefer global economy hotel brands to
domestic brands.
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Accor enjoys foothold in 92 nations with 4,400 hotels and 530,000 rooms. Its portfolio of hotel brands
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comprises of Novotel, Suite Novotel, Mercure, Sofitel, Pullman, MGallery, Adagio, ibis.
Accor started expansion in India and manages three properties in Hyderabad.



Profitability of Premium hotels to decline: CRISIL
Research

The profitability of premium hotels in the five star and five star deluxe sector may decline in the present
and upcoming financial years, according to CRISIL Research.


The profitability will be hit due to the fall in both occupancy rates and also room rates, which will impact
the operating margins. The pressure is expected to rise further in the coming days.


Binaifer Jehani director - CRISIL Research, said, ―Operating margins will drop to their decadal lows in
2013-14.‖


The margins fell to 16-17% in 2002-03 and 2003-04.


CRISIL said that the poor demand growth, room additions will impact the occupancy rates of premium
hotels. Since global economic slowdown impacts both business and leisure travel, annual demand growth
for premium hotel rooms may vary around 7% during 2012-13 and 2013-14.



InterContinental Hotels may open 190 hotels in by
2016 in India
InterContinental Hotels Group (IHG) is mulling to open 190 hotels by 2016 in this nation as part of
expansion strategy.



InterContinental Hotels Group Global Sales (Leisure Sales & Services) Key Account Director Tony
Chawla said, ―We are going to aggressively expand our presence in India. We will open 180 to 190 hotels
in the country by 2016.‖



The hotels will spread across all the seven segments it functions. It also said that the mid-segment
brands Holiday Inn and Holiday Inn Express will be the main segment.
                                                                                                               14
                                                                                                               Page




Currently, the hospitality chain has 12 hotels in India.
The InterContinental Hotels Group has 3,886 hotels under franchise pacts and manages 646 hotels.




Carlson Rezidor to start 14 new hotels by 2012-end
Hospitality major Carlson Rezidor Hotel Group has decided to start 14 new hotels in India by the end of
this year in various segments.



The hotels will be in the firm's four brands -- Radisson, Country Inns & Suites By Carlson, Park Inn by
Radisson and Park Plaza.
The firm is also developing upon past year's growth momentum and also on track with it's plan to have
over 100 hotels across India by the year 2015.



The expansion is part of 'Ambition 2015' strategy to strengthen its international portfolio by minimum 50%
to over 1,500 hotels by 2015



InterContinental Hotels to start 150 hotels by 2020
across India
International hospitality playerInterContinental Hotels Group (IHG) is mulling to start 150 hotels across
the country by 2020 as part of the expansion strategy.



Currently, the hospitality chain has 12 hotels spread across India.



The firm presently has three of its international brands in India - InterContinental, Crowne Plaza and
Holiday Inn. The hospitality company is mulling to unveil its fourth brand -Holiday Inn Express - in India
this year.



The hospitality group runs hotels as a franchiser, manager and on an owned and leased basis.
                                                                                                             15



The InterContinental Hotels Group has got 3,886 hotels under franchise pacts and manages 646 hotels.
The number of the company-owned hotels all across the globe is just 10.
                                                                                                             Page
The hospitality company has over 6,66,000 guest rooms in more than 4,500 hotels in about 100 countries
and territories across the globe.



'India may witness addition of 50,000 new hotel
rooms in next 5-6 years'
India is likely to add an overall of 50,000 new hotel rooms across different categories in the upcoming 5- 6
years in top six cities – Bangalore, Chennai, Delhi, Hyderabad, Kolkata and Mumbai, according to the
findings of research report titled 'Indian Hospitality Story 2012 & Beyond' released by Cushman &
Wakefield (C&W), India‘s leading real estate consultancy firm, along with industry body Confederation of
Indian Industries (CII).




The report suggests that NCR will register the highest number of rooms at 17,550, followed by Mumbai at
10, 200 and Bangalore at 9,400 in the coming 5-6 years. It has also claimed that 4% fall in the average
occupancy rate has been seen along with 5% fall in the average room rate this year as compared to last
year.



This report was unveiled at the 4th International CII Hospitality Fair- 2012 which was held here today. The
report was released at the first day of the 3 - day exhibition by Union Tourism Minister Subodh Kant
Sahai.



The report has evaluated the different nuances of the Indian hospitality sector of top six cities and it offers
an overview on the performance, growth and outlook of this industry.



By the end of this year, 14,800 new rooms will be added in India. Out of the overall expected supply for
2012, 2000 new hotel rooms have forayed into the market.



Akshay Kulkarni, regional director - Hospitality, South and South East Asia, Cushman & Wakefield, said
―India‘s hospitality sector has been witnessing interest from a variety of segments ranging from - MICE,
Wellness Tourism, Spiritual & Pilgrimage Tourism, apart from the traditional business or leisure travel.
The demand has been strong from both foreign as well as domestic tourists. Given the rather diverse
                                                                                                                  16



nature of demand, the hospitality industry is also looking at creating adequate products to service the
varied tourist requirements. With the support and initiatives by the governments at various levels, the
                                                                                                                  Page




hospitality sector is moving towards comprehensive growth.‖
Speciality Restaurants launches new restaurant at
Bengaluru

Speciality Restaurants Limited has recently opened its new restaurant ‗Mainland China‘ at Bengaluru, on
September 22, 2012. The location of this new facility is 28/2 Siddapura, Whitefield Main Road, Bengaluru
- 560 066.


With the addition of this restaurant, the total number of restaurants (including franchise restaurants) and
confectionaries of the company move to 79 and 13 respectively.


Mainland China is a flagship chain of Speciality Restaurants. It has the leading chain of fine dining
Chinese restaurants in India that serves real Chinese cuisine from the main provinces of China. This
restaurant already has 42 outlets across leading cities such as Mumbai, Kolkata, Bangalore, Hyderabad,
Pune, New Delhi, Gurgaon, Noida, Guwahati, Nashik, Chandigarh, Ludhiana, Vadodara, Ahmedabad,
Surat, Bhubaneswar, Lucknow, Mangalore, Cochin, Aurangabad, Durgapur, Dhaka (Bangladesh) and
many others.




‘Change’ can enhance productivity of Indian hotel
Industry
Consistent change has positively impacted the productivity of Indian hotel industry as it helped in
increasing the functionality apart from enhancing its popularity in other nations. In the past one decade,
the standards of facilities and also the services in hotel industry have undergone major changes with the
help of technology, environment-friendly services, pricing, market segmentation and regional preferences.



Market analysts are of the opinion that the Indian hotel industry has registered good jump in room
inventory in different categories such as upscale luxury, boutique and budget hotels. It is believed that the
occupancy and the room rates have seen persistent gains from both local and global tourists.



In an exclusive interview to SME News about the Indian hotel industry, Kamlesh Barot, president of
Federation of Hotel and Restaurant Association of India, said, ―The rise became possible for the industry
due to the considerable jump in both inbound and domestic tourists in India. And according to me, the
                                                                                                                17



tourist arrival to India will only go up in the near future.‖
                                                                                                                Page
As 100% foreign investment under the automatic route in the hotel and tourism related industry is allowed
in India, it is expected that the hotel industry will witness high growth along with considerable rise in
India's GDP, improvement in the per capita income and increased spending power.



Moreover, the strong promotion activities have led to rise in international visits to India. It is believed that
Centre encourages industry growth with reforms such as liberalisation of the regulatory framework,
investment friendly schemes, extensive support for creating world class infrastructure, initiating better air
and land connectivity, incentivising regional set-up in tier 3 and 4 cities.



Barot also said, ―I would like to thank Centre on behalf of the hotel industry for the different initiatives
taken to enhance the productivity of the hotel industry. Although, issues such as manpower is causing lot
of problems for the sector but it is hopeful that the steps initiated by government will prove fruitful in the
upcoming period.‖



A similar opinion was also voiced by Union Minister of Tourism Subodh Kant Sahai. He said, ―Attention
must be paid to increase capacity in the budget hotel space along with training manpower to cater to the
growing segment.‖



This statement came at the 4th edition of International Hospitality Fair (IHF) and 1st edition of Retail and
convenience expo. Sahai also said that tourism industry is the third highest foreign exchange earner and
aims to tap 1% of the world traveller into India.



India is giving new definition to the business of hospitality with unlimited tourism and untapped business
prospects.




Leela Palace may add 1,500 rooms in next 5 yrs
The Leela Palaces Hotels and Resorts is mulling to add about 1,500 rooms in the coming five years,
which will raise the overall count to 3,500.


It is based on projected average cost of a room and the investments may vary around Rs 1,500 crore.
The city-based hotel chain will unveil entry level five star hotel 'Essence' across India.
                                                                                                                   18




The addition of rooms consists plans to establish 'Essence' by The Leela. The company has said that the
                                                                                                                   Page
Chennai-based property, a sea facing hotel, would be having 326 rooms. It also establishing a property
close to Taj Mahal in Agra at about Rs 200-crore investment.



Oberoi in collaboration with Lemon Tree to
establish hotels in Bhopal
The Oberoi group has disclosed its wish to set up several hotels in Bhopal, Madhya Pradesh, in
collaboration with the Lemon group. As per the company‘s release, it is said that Jaideep Kang, Oberoi
group and Vikramjit Singh, national director of Lemon Tree Hotels, shared this plan with Minister for
Urban administration, Babulal Gaur and Tourism Minister, Tukojirao Puar, in a meeting at New Delhi.
The hotel delegates were invited to Bhopal and were guaranteed for complete assistance in setting up the
hotels.
These two delegates of the concerned organizations were also invited to join in the three-day Investors'
meeting that will be held around October 28, 2012, at Indore.



India Tourism Development Corporation earns over
Rs 22-cr profit in FY12

The government-owned India Tourism Development Corporation (ITDC) witnessed a profit of over Rs 22
crore during the last fiscal (2011-12), after experiencing losses for two consecutive years.


The company, aimed at the progressive development, promotion and expansion of tourism in the
countrym closed the year with an increase in turnover by around 8 per cent as compared to the last year.


PSU's turnover also increased from Rs 392.36 crore to Rs 423.06 crore, registering an increase of 7.82
per cent.


After an annual general meeting (AGM) here, ITDC Vice Chairman and Managing Director Lalit Panwar
said, ―We have earned a profit of Rs 22.02 crore against losses of Rs 11.73 crore and Rs 20.51 crore
during 2010-11 and 2009-10 respectively.‖


On increased turnover, he said, ―We undertook a series of steps including cost cutting measures and
increasing room occupancy rate by 8 per cent at ITDC hotels.‖


ITDC has 1,200 rooms in 15 hotels across the country including the flagship Ashoka hotel.
                                                                                                           19
                                                                                                           Page
HHI Group of Hotels may go for Rs 350-cr
investment in next 3 years
Hospitality firm HHI Group of Hotels may opt for capital infusion worth Rs 350 crore in the coming three
years on expansion and is holding negotiations with private equity (PE) companies for securing funds.


Moreover, HHI is presently working on four projects in Patna, Raipur, Indore and Goa. The Goa property
is a 180-room upmarket hotel in the prime south and may be opened by October 2013.
The company feels that the current market conditions are not right for introducing an initial public offering
(IPO).




Louvre Hotels plans to open 50 hotels in India by
2015
French hospitality chain Louvre Hotels, has announced its plans to set up 50 hotels in India by the end of
the 2015.
Mr VJ Singh, group's managing director (South Asia), said, ―Right now we are operating nine hotels in
India and looking at adding 10 more by the end of this year so at the end of 2012 we will have 20 hotels
operating in the country. We plan to add 10 to 12 hotels each year from there on. So our target is 50
hotels in 2015.‖
Mr Singh was here to open the group's first hotel in eastern India in association with Shiraz Hotels.
The plan to establish 50 hotels will mostly be through management contract. The company will provide
the brand and the expertise while the other partners of the company will own them.
The group currently has a portfolio of seven brands, ranging from one to five stars. Besides domestic
expansion, the group is also looking forward to setting up hotels in Nepal, Bangladesh and Sri Lanka all
through management contract by the end of 2012.
After its alliance with Golden Tulip Hospitality Group, Louvre Hotels Group has become the 8th largest
hotel chain in the world, with more than 1,000 hotels in 42 countries.



Indian hotel groups plan expansion in Sri Lanka
Taj Group of Hotels, owned by Tatas, is mulling $150-million investment for expanding and refurbishing
its three properties in the country. ITC may invest $78.5 million for setting up a new hotel in the capital
city of the nation.
Taj and ITC are part of the important hotel brands that have declared plans to establish hotels in the
                                                                                                                20



island nation. The other prominent global brands consist of Shangri-La, Four Seasons, Ritz Carlton and
                                                                                                                Page




Raffles.
Sri Lanka is aiming to position itself as a island for tourism sector. It is hoping to lure 2.5-million tourists by
the year 2016, surge from 855,000 during 2011. This calls for surging the inventory of hotels rooms, to
5,000, in the upcoming five years.
Taj also got plans to get more hotels across the island nation with the aim to raise the number of rooms it
has by 2016 (from 600 presently).
ITC's plans have not been finalised yet, but it has found land in Colombo.




Tulip Inn opens multi-cuisine restaurant Park
Pavilion
Tulip Inn, a month-old hotel in Kolkata, has announced the launch of its first dining outlet – Park Pavilion.
The restaurant is located on the first floor of the hotel and offers an assortment of cuisines such as Thai,
Japanese, Chinese, Mexican, Italian, Lebanese, Continental and Indian.
On this, Tulip Inn‘s Regional Director, East Sarbendra Sarkar said, ―The dining experience at Park
Pavilion is a gourmet treat. Much thought has been put into the styling of each plate.‖
On the other hand, talking about the specialty of this new eating point, Executive Chef Ramprasad
Majumdar said, ―Guest demand is our main focus. We believe to cook the food in customer‘s way.‖



Hotel Hindusthan International forays in Pune
Hotel Hindusthan International (HHI) has unveiled its new property here. It is the hotel's first five-star
category property in this city.
The hotel, which will be started soon, has been designed as a contemporary business destination and it
also provides leisure opportunities for relaxation, dining and entertainment.
HHI also got one hotel each in Kolkata, Bangalore, Varanasi and Bhubaneshwar. This is the fifth hotel
from the HHI Group.


Lemon Tree may start 100 hotels in India by 2020
Lemon Tree Hotels, a hospitality chain, is mulling to start 100 hotels in the country by 2020 with an overall
room capacity of 10,000.
Presently, the firm owns and manages 18 hotels under Lemon Tree Premier, Lemon Tree and Red Fox
brands. It is shelved entry into real estate sector in collaboration with US-based investment company
Warburg Pincus.
This information was offered Patu Keswani, Lemon Tree Hotels Chairman and Managing Director, on the
                                                                                                                      21



sidelines of the Hero Mindmine Summit 2012. The firm is starting two more hotels in 2012.
Keswani also claimed that the firm may secure money from financial institutions or expected to go public
                                                                                                                      Page




in the upcoming two-three years.
Swiss International plans to launch 45 hotels by
2017 in India
Swiss International has announced its entry into the Indian hospitality market. The Switzerland-based
company plans to set up 45 hotels spanning business and five star categories, in India by 2017.
The Chairman and Managing Director of Swiss International Hotels and Resorts South Asia, Anupam
Narayan, said, ―The plan is for 50 hotels in India and South Asia, out of which 40-45 will be set up in India
only. The other five will be in countries like Sri Lanka, Maldives, Nepal, Pakistan, Bangladesh and
Bhutan.‖
Swiss International also plans to manage resorts at tourist destinations like Kerala and Goa. About 50 per
cent of the hotels will be under the five star category, named as Swiss International while 30 per cent
under the business and four star category, named as Spirit Hotels.
By the end of 2012, the company aims to sign two management contract deals.



Goa govt to offer 50% concession on luxury tax to
mid, upper-segment hotels

The state government has decided to provide 50% concession on the luxury tax to mid-and upper-
segment hotels during off season spanning from May 1-September 30.
The tourism and trade industry has claimed that the decision will help them mitigate the surge in air fares
which had impacted the rates of off-season packages.
Manohar Parrikar, state Chief Minister, who is also the State Finance Minister, recommended in the
annual State Budget that all hotels are given 50% concession of tax payable during the off-season.
The Travel and Tourism Association of Goa (TTAG), which has been favour to such concessions, said
that the move will help in making monsoon package more lucrative since the strong air fares had made
off-season packages expensive.
Market projections says that almost 1,500 medium and big hotels will bag profit from the incentives and
the smaller hotels are exempted from paying luxury tax.
The incentives will also spare hotel employees from witnessing lay-offs during the off season.
The hotels that provide a room for Rs 500-Rs 1,500 are placed 5% tax; those offering a room at Rs
1,500-Rs 3,000 are charged 8% tax, and the hotels that charge above Rs 3,000 a room, needs to pay
10% tax during the peak season.
                                                                                                                22
                                                                                                                Page
Page   23

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News

  • 1. DIGITAL COMPETITION RADISSON BLU In a world crammed with hotels that practically have the same look and feel, it often becomes really difficult for hotel brands to stand out from the crowd. The Rezidor Hotel Group called in our help to launch a digital summer campaign for Radisson Blu, a premium hotel brand that sets itself apart from the mass by focusing on a unique design and atmosphere in every single hotel across the world. We developed an online two-phase competition where we not only wanted to raise awareness on the exceptional design of the Radisson Blu hotels, but also wanted to give people the chance to demonstrate their design skills and personality. All in order to create the ultimate synergy between Radisson Blu and the desired style of its leisure travellers. The first phase let people discover and choose one of the hotels of Radisson Blu that matched their style. Simply by answering two questions, people could take a shot at winning a design holiday for two, at their preferred hotel. During the second phase we wanted to get in tune with the style wish list of our leisure traveller. We set up a competition where people could create a personal mood board of their ideal room in a Radisson Blu hotel of their preference. Over a period of 8 weeks, a stunning 12.343 mood boards were submitted. Out of the 10 nominees, consisting out of 5 Mood Boards with the most votes and 5 Mood Boards selected by a designer jury, the final winner was chosen. The lucky one’s Mood Board is used as inspiration for a unique and newly built hotel room at the winner’s preferred destination which was opened in 2012. The winner also won a stay of 30 days spread within one year in his personal designed hotel room. The other 9 nominees, who made it to the shortlist, won a 2 night stay for two in the winner’s hotel room. Carlson Rezidor Hotel Group opens first Radisson Blu Hotel in Nagpur Carlson Rezidor Hotel Group has announced the launch of first Radisson Blu Hotel in here, in partnership with Bestech Hospitalities. The hotel adds to the portfolio of the company and brings it to 53 in India. Simon C Barlow, president, Carlson Rezidor Hotel Group, Asia Pacific, said, ―Carlson Rezidor has been operating in India for 14 years and it has been growing from strength to strength in this emerging economy. By 2015, we will have 100 operating hotels in India which reinforces our position as the largest international hotel operator in India based on the number of hotels. Our success in this market is in part due to the strong relationship that we have with hotel owners. We have just signed a strategic partnership with Bestech Hospitalities to develop our Park Inn by Radisson brand in North and Central India, and the 1 newly opened Radisson Blu Hotel Nagpur will be the fifth property that we are managing for Bestech.‖ Page
  • 2. Over 10,000 square feet of event space has been provided in the 214-room hotel, which can accommodate up to 1,000 people. The recreational facilities of the hotel include a spa, a fitness centre and an outdoor swimming pool. Additionally, the hotel also offers a variety of dining options such as Ethyl Bar and Lounge, Cakewalk Tea lounge and Pastry Shop, The Creative Kitchen, Ni Hao and Indya Oye. KB Kachru, executive vice president, Carlson Rezidor Hotel Group, South Asia, said, ―There has been a growing interest amongst hotel developers and owners in the Radisson Blu brand in India. 14 more Radisson Blu hotels will open in key cities in India over the next three years. We are most honored to be once again working with Bestech Hospitalities, our partner of ten years, to bring this vibrant, first class brand to Nagpur.‖ Hotel industry grapples with high attrition, rising staff cost… The hotel industry in India is reeling under a severe manpower shortage. Currently, there are a little over one lakh quality rooms available in the country. On an average, the room to staff ratio is 1:1.75. Quoting Deloitte data, industry sources say there are over 400 projects under various stages of development with over 70,000 rooms in the next couple of years across the country. With more and more hotel projects being announced and the room inventory expected to almost double in the next five years, the demand for trained manpower will shoot up. Mr T. Natarajan, Secretary, South India Hotels and Restaurants Association and also CEO of the Chennai-headquartered GRT Hotels and Resorts, says more than getting skilled manpower, employee retention has become a bigger challenge now. ―People are prepared to hop to another hotel just for a couple of thousands of rupees more, without considering their career growth prospects and opportunities the current employer offers in the long run.‖ Manpower shortage and attrition is ―the single largest problem the hospitality industry is trying to address today,‖ says Mr Rajeev Menon, Vice-President, Marriott International. ATTRITION WOES According to sources, attrition in the industry currently hovers at 25-30 per cent — across different levels. To check attrition, hotel companies announced considerable salary hikes in the last six months, resulting in up to 30 per cent growth in employee cost. Being a service industry, where talent redeems the brand promise, employee cost on an average would be 20 per cent. In the last one year, that has gone up to 30-35 per cent, denting the profitability of the company in many cases. 2 Page
  • 3. RISING EMPLOYEE COST Industry biggies such as Indian Hotels Company (that owns the Taj brand of hotels), EIH Ltd (part of the Oberoi group) and Hotel Leela Venture have reported 17 to 29 per cent increase in employee cost during calendar 2010. For example, the employee cost for Indian Hotels moved up to Rs 113.37 crore for the quarter ended December 31, 2010 from Rs 88 crore in the comparable quarter of the previous year, rising by a third. Other expenses such as raw materials, power and fuel, on the other hand, grew on an average by 12 and 15 per cent respectively While India's government-run and private sector hotel management schools turn out a little over 10,000 graduates a year, the yearly requirement is at least three times this number. ―To top it all, IT-service, retail and aviation industries too nibble at the available talent pool, leaving only a fraction of this for the hotel industry,‖ says Mr Menon of Marriott. Mushrooming stand-alone restaurants too poach trained hands from hotels, leading to attrition, says Mr Natarajan. IN-HOUSE TRAINING To ensure availability of enough talent, ITC Hotels, for example, has increased the number of candidates for management training three times to sixty, from this year. ―The idea is to have enough number of people in pipeline to meet our future requirement as we are expanding fast,‖ says Mr Virendar Razdan, General Manager, Sheraton Park, Chennai. Unless hotel companies have in-house training and development programmes, it will be difficult to staff their properties well, says Mr Ajay K. Bakaya, Executive Director, Sarover Hotels and Resorts. Of course, Sarover too has been experiencing attrition issues, but manages to keep the numbers low, ―as we recruit people at lower level and put them through our training and development programmes and then promote them as executives. The loyalty factor works,‖ says Mr Bakaya. ―This is not enough,‖ says Mr Menon adding, ―The industry must come together to create enough talent and groom them to be industry-ready, preferably through public private partnerships.‖ HHI Group of Hotels may go for Rs 350-cr investment in next 3 years : Hospitality firm HHI Group of Hotels may opt for capital infusion worth Rs 350 crore in the coming three years on expansion and is holding negotiations with private equity (PE) companies for securing funds. Moreover, HHI is presently working on four projects in Patna, Raipur, Indore and Goa. The Goa property is a 180-room upmarket hotel in the prime south and may be opened by October 2013. The company feels that the current market conditions are not right for introducing an initial public offering (IPO). 3 Page
  • 4. India Tourism Development Corporation earns over Rs 22-cr profit in FY12 The government-owned India Tourism Development Corporation (ITDC) witnessed a profit of over Rs 22 crore during the last fiscal (2011-12), after experiencing losses for two consecutive years. The company, aimed at the progressive development, promotion and expansion of tourism in the countrym closed the year with an increase in turnover by around 8 per cent as compared to the last year. PSU's turnover also increased from Rs 392.36 crore to Rs 423.06 crore, registering an increase of 7.82 per cent. After an annual general meeting (AGM) here, ITDC Vice Chairman and Managing Director Lalit Panwar said, ―We have earned a profit of Rs 22.02 crore against losses of Rs 11.73 crore and Rs 20.51 crore during 2010-11 and 2009-10 respectively.‖ On increased turnover, he said, ―We undertook a series of steps including cost cutting measures and increasing room occupancy rate by 8 per cent at ITDC hotels.‖ ITDC has 1,200 rooms in 15 hotels across the country including the flagship Ashoka hotel. Carlson Rezidor to start 14 new hotels by 2012-end Hospitality major Carlson Rezidor Hotel Group has decided to start 14 new hotels in India by the end of this year in various segments. The hotels will be in the firm's four brands -- Radisson, Country Inns & Suites By Carlson, Park Inn by Radisson and Park Plaza. The firm is also developing upon past year's growth momentum and also on track with it's plan to have over 100 hotels across India by the year 2015. The expansion is part of 'Ambition 2015' strategy to strengthen its international portfolio by minimum 50% to over 1,500 hotels by 2015 Taj Hotels' guest programme 'Taj InnerCircle' bags award at 2012 Freddie Awards 4 Page
  • 5. Taj InnerCircle, the frequent guest programme of the Taj Hotels Resorts and Palaces, was recognised with award of the Best Hotel Programme of the Year, Best Redemption Ability and Best Customer Service at the 2012 Freddie Awards held in New York. Taj InnerCircle bagged this award for the Middle East, Asia and Oceania region. Freddie Awards was incepted in 1988 and honours excellence in frequent travel programmes. Taj Hotels offers 'Taj InnerCircle' programme for its frequent customers. Apart from earning points, Taj InnerCircle offers its members easier, faster and more flexible check-in and departure formalities. The members can save these points for rewards and enjoy member-exclusive benefits like price-offs on Taj Holidays, special offers on room tariffs, restaurants, private jets and spas across all their brands – Taj, Vivanta by Taj, Gateway Hotels and Ginger. India's hotel and tourism sector lured Rs 4,041-cr FDI during Apr-Jan The Indian Hotel and Tourism sector successfully attracted Rs 4,041-crore foreign direct investment (FDI) during April 2011-January 2012. In the recent times, Centre has announced that the Hotel and Tourism sector is a high priority sector. Centre released the FDI equity flows from April 2008 to January 2012 in the Hotel and Tourism sector according to a report received from the Department of Industrial Policy & Promotion. In financial year 2010-11, the sector attracted Rs 1,405.15 crore worth FDI and it stood at Rs 3,566.32 crore in FY09. FDI inflow in Indian Hotel and Tourism sector has witnessed considerable jump in the April 2011-January 2012. Moreover, FDI has been permitted with the aim to boost investments in the hotel sector and to develop job opportunities in hospitality sector. Vantage Hospitality, Asian American hospitality players introduced VanMYT Hospitality in India Vantage Hospitality Group and three prominent personalities, namely Mukesh Mowji, Yogesh Patel, and Tarun Patel from the Asian American lodging community introduced VanMYT Hospitality in India. In addition, there are also plans to Vantage‘s Value Inn Worldwide and Value Hotel Worldwide brands in India via enhanced franchise model. This was announced at the Hotel Investment Conference South Asia (HICSA) held here last month. Roger Bloss President & CEO, Vantage Hospitality and Chairman of VanMYT said, ―Vantage Hospitality has been growing internationally, and to be able to have our brands enter India through a relationship with three esteemed industry veterans is very exciting. I am also pleased that VanMYT plans to emulate Vantage‘s unique Freestyle Brand Affiliation model that allows hotel owners to ‗be in business for themselves, not by themselves.‖ 5 Page
  • 6. VanMYT Hospitality has secured the exclusive right to develop its limited-service and select-service brands in Southeast Asia from Vantage Hospitality IHHR Hospitality mulls to adopt asset-light model for pan-India expansion IHHR Hospitality Pvt Ltd, which launched the country's first branded spa resort Ananda, is contemplating to adopt the asset-light model for pan-India expansion. Mahesh Natarajan, Vice President – Marketing, IHHR Hospitality Private Limited, said, ―To keep pace with the development in the hospitality sector in India, we thought of following the asset-light route to expand our hotel and spa brand.‖ The brand, which owns and manages properties under the 'Ista Hotels' brand, also plans to open Ista Ahmedabad, a 175-room hotel by June this year. At present, Ista Hotels are operational in Bengaluru, Hyderabad, Amritsar and Pune. Underlining company's expansion and marketing strategy, Natarajan said, ―We would prefer taking up management of greenfield projects for further expansion, however, we are also open to take up brownfield projects. The marketing strategy would be to scout for locations near to the IT, telecom and automobile hubs. We will be targeting metros and cities including Nagpur, Ranchi, Coimbatore, Bhopal, Patna.‖ Apeejay Surrendra Park Hotels plans to launch new 4-star brand by mid-2012 Apeejay Surrendra Park Hotels Ltd will expand its management portfolio with the launch of a four-star brand by middle of this year. Under this proposed brand, the group will take hotels on management contracts. On the sidelines of the Graduation Day of the Apeejay Institute of Hospitality, Navi Mumbai‘ s 2011-12 batch, Vijay Dewan, MD, Apeejay Surrendra Park Hotels said, ―We plan to introduce a new four-star brand for the properties being managed by our group. The new brand will be launched by Priya Paul, our Chairperson, by mid-2012.‖ The group is looking at the average room inventory between 75 to 100 for this brand. In addition, the group will also be open to existing operational hotels which fit into the brand standards. A step towards its plans, the group has already started scouting for properties in cities like Guwahati, Chandigarh, etc. Delhi Development Authority looks to increase floor space index for Delhi hotels 6 Page
  • 7. The Delhi Development Authority (DDA) is planning to increase the floor space index (FSI) for the hotels in Delhi to three. The move will help various hotels to add a number of rooms to their existing capacity. Earlier, DDA had earlier increased the FSI for hotels in Delhi from 1.5 to 2.25 in 2008 to add more rooms in expectancy of the tourists' rush for the Commonwealth Games. Rajindera Kumar, member executive at Federation of Hotel & Restaurant Associations of India, said, ―FSI should be applied to all hotels equally to help increase the room supply. If the FSI goes up, an additional 5,000-6,000 rooms could be added in Delhi.‖ The Federation of Hotel & Restaurant Associations of India is the apex body of the four regional associations representing the hospitality industry. Premier Inn may take up asset-light model for phase II of India expansion UK-based Premier Inn, which presently owns and runs hotels in Bangalore and New Delhi in India, is mulling to take up asset-light route for phase II of its expansion in India. Aly Shariff, Managing Director, Premier Inn India Pvt Ltd said, ―Indian economy is one of the fastest growing economies. When we entered the Indian market, we wanted to test our product and prove our commitment to this market. And hence, in phase I we decided to own and manage hotels. However, in phase II of development in India, we plan to follow asset-light route. We target to open eight hotels a year, which could be multiple Premier Inn at one location under management contracts. We might think of key strategic investments in some properties.‖ The company has announced that it is not keen to foray into franchise pacts. So far the company has identified 30 potential markets consisting metros, Tier II and III cities in India with the aim to take up management contracts. The average room inventory for this will be 125-150 rooms. Net profit of Indian Hotels Company slips to Rs 65.21 cr in Mar quarter Indian Hotels Company Ltd (IHCL), part of the Tata Group, has posted 31% decline in its net profit in the March quarter of 2011-12 to Rs 65.21 crore as compared to Rs 93.93 crore in the same quarter of 2010- 11. Reports suggest that the net sales jumped 6% to Rs 560.15 crore during the March quarter of 2012 as against Rs 531 crore in the same period of 2011. An official statement from the company reads, ―The hotel sector witnessed an improve- ment in room sales across some key markets driven by select improvement in demand, albeit with marginal growth in average room rates. Resultantly, net sales improved by 6 per cent during the quarter.‖ 7 Page
  • 8. The board of directors has proposed dividend of Re 1 per share for the fiscal 2011-12. The firm has witnessed marginally higher net profit of Rs 145.35 crore. The overall sales rose 8% to Rs 1808.73 crore in the March quarter. IRCTC starts 'Hunar Se Rozgar' hospitality training programme for poor youth The Indian Railway Catering and Tourism Corporation (IRCTC) has initiated a new training programme 'Hunar Se Rozgar' for economically backward youth across the country in the hospitality industry. Recently, IRCTC, under the aegis of the Ministry of Tourism, started the training programme at the Indian Railway Customer Care Institute in Delhi. The youth falling under the age group of 18-28 years and having a minimum qualification of passing class 8 are eligible for the training. The programme imparts short-term training in housekeeping, bakery and multi-skilled course in food production and Food and Beverages (F&B) industry. The trainees will be paid a stipend. Rakesh Tandon, managing director, IRCTC, addressed the potential trainees and said that there is a huge potential in the hospitality industry. Continent Worldwide Hotels partners Home-Like Hotels Continent Worldwide Hotels inked joint venture pact with Home-Like Hotels of India. Continent Worldwide, a Turkey-based hospitality and multi brand franchiser firm, has collaborated with Home-Like Hotels Group for adding, affiliating and upgrading 80 of its member hotels with the Urban Collection, Swiss Inns and Ancyra Inns & Hotels brand names. Ethem Zagikyan, Managing Director of Continent Worldwide, said, ―We are proud to align with Home-Like Hotels, a successful hotel management group which clearly believes in and supports our brand growth strategy. We look forward to a partnership of our brand alliance and furthering our association with Home- Like Hotels." According to the pact, 40 member hotels of HLH will be upgraded to become the members of Continent Worldwide brands and the remaining of the hotels will be affiliated post June 2013. Amrik Singh Khokhar, Managing Director of Home-Like Hotels, said, ―We are delighted to add Continent Worldwide brands as a hotel management partner and we believe that upgrading of these 80 member hotels will improve visibility & operating results of our member hotels. We have another possible arrangement with Continent Worldwide that with new brand standards of Continent HLH will also expand out of India to other countries as well.‖ 8 Page
  • 9. Louvre Hotels Group's Royal Tulip opens in Navi Mumbai Louvre Hotels Group has opened its first property 'Royal Tulip' in Navi Mumbai in collaboration with Concrete Builders. It is aiming close to 50 properties with nearly 5,000 rooms by 2015 under its different brands. Louvre Hotel Group Managing Director (South Asia) Vimal J Singh said, ―At present we have 1,000 rooms spread across our brands – Tulip Inn and Golden Tulip, and another 97 rooms with the opening of Royal Tulip in Navi Mumbai.‖ The group developed Royal Tulip in South Asia and is hoping to develop another two under the same brand in Goa and Bangalore. From the new hotel here, the company is eyeing 50% occupancy during the first year of operation and 60- 70% during the third and fourth year of operation. The room tariff of the luxury hotel starts from Rs 1,800 per day and climbs to Rs 3,500. The firm has 20-25 properties currently under different stages of development across India. Mahindra Holidays & Resorts buys Royal Courts Jaisalmer from Divine Heritage Hotels Mahindra Holidays & Resorts India has bought 'Royal Courts Jaisalmer', a 74-room resort from Divine Heritage Hotels. The firm acquired 100% equity share capital of Divine Heritage Hotels Pvt Ltd, said Mahindra Holidays & Resorts India (MHRIL). Thirty five rooms of this 74-room property have been part of Club Mahindra network under an inventory arrangement. MHRIL Managing Director Rajiv Sawhney said, ―Rajasthan is a key destination on India's tourism map and with Club Mahindra, Jaisalmer we strengthen our footprint.We will continue to add capacity in locations where Indians holiday.‖ MHRIL provides family holidays mainly via vacation ownership memberships. The Club Mahindra is the flagship brand, the other brands provided by the firm are - Zest Breaks, Club Mahindra Fundays, Mahindra HomeStays and Mahindra Travel. Keys Hotels aims at 50 properties by 2015-16 Keys Hotels is looking at 50 properties by the financial year 2015-16 with an overall investment worth Rs 9 610 crore. Page
  • 10. The mid-market brand of Berggruen Hotels have 11 properties currently and 16 are under development. Out of the overall investment, Rs 386 crore has been used already. The company inked six new properties in Mumbai, Pune, Amritsar, Goa, Alibaug and Noida. It is pursuing more opportunities across India. Out of the 27 properties, 13 are owned and 14 are under managed hotels. Keys Hotels has sub brands such as Keys Resorts and Keys Apartments. Presently, it has 1,078 rooms that will be climb to 2,638 rooms by the fiscal 2013-14 . The firm has 1,100 employees currently and it is mulling to take the overall workforce to 4,000 by FY16. Sahara Group acquires New York's iconic Plaza Hotel Sahara Group has decided to purchase controlling stake in New York's landmark Plaza Hotel for $570 million, said Elad Properties, an Israeli-owned real estate firm. Elad Properties, an Israeli-owned real estate company, and Saudi-based Kingdom Holdings Co jointly owns the luxury hotel. Elad stated that it would get 1.6 billion shekels for its 60% stake and the remaining will be get the remaining. Kingdom will enjoy 25% stake after the completion of the deal. Daiwik Hotels to set up hotels in pilgrim centres with Rs 600-cr investment Daiwik Hotels, a hospitality service provider, has announced its plans to set up hotels in pilgrim centres across the country with an investment plan of Rs 600 crore. In the same development, the company announced a soft launch of first 'Daiwik Hotels in Rameswaram' one of the pilgrimage centres of Tamil Nadu. Daiwik Hotels MD and chief executive Debashis Ghosal, said, ―In the first phase we will be investing around Rs 180 crore across five projects. In the second phase we are looking at around Rs 600 crore investments...That will be around 2016-17. We will have a presence in key pilgrimage centres (across the country).‖ The first property in Rameswaram was spread across 1.1 acre land, attracting investments of Rs 29 crore. Daiwik Hotels has appointed Marg Limited, an infrastructure developer, to manage and operate the hotels under the brand name Daiwik. Moreover, the company is looking at setting up similar properties in Madurai, Kanyakumari, 10 Tiruvananthapuram and Srisailam in the next couple of years under the first phase. Page
  • 11. Oriental Hotels sees net loss of Rs 4.08 cr in June quarter Oriental Hotels has registered net loss worth Rs 4.08 crore in the quarter ended June 30, 2012, due to the crisis in Europe along with the opening of a new hotel at Coimbatore. The company clocked net profit of Rs 3.39 crore in the quarter ended June 30, 2011, said Oriental Hotels. Moreover, the net sales of the firm climbed to Rs 62.74 crore in the June quarter as compared to Rs 55.02 crore for the year ago period. The firm also started a new hotel with 180 rooms in Coimbatore. Ginger to start 54 more hotels by 2016 Ginger, a budget hotel chain from Tata Group, would be taking up a flexible approach on selecting locations for expanding operations as it mulls to start 54 hotels in the upcoming 3-4 years. Prabhat Pani, CEO and Director of Roots Corporation, which manages the chain of Ginger Smart Basics Hotels, said, ―We are flexible that means if we are looking at a city for having a presence but if another town gives us an opportunity, we will have a presence there. We are open to it.‖ Roots Corporation Limited (RCL) is an arm of The Indian Hotels Company Limited (IHCL). The company would not only emphasis on tier-I cities and metros for expanding operations. The firm had already made capital infusion worth Rs 400 crore until now. Worldhotels plans expansion in India Germany-based international hospitality company Worldhotels is mulling expansion in India. Announcing its collaboration with four-star Golkonda Hotel, the firm has stated that they would operate 20 properties in India by the next year. Presently, the firm operates 12 hotels consisting Worldhotel Turquoise in Chandigarh, Asiana Hotel in Chennai, The Claridges in Delhi, Pride Park Premier in Gurgaon, The Sahara Star in Mumbai, Amby Valley in Pune and Matthan Hotel in Bangalore. Christina Spykerman, senior director of Sales (Asia Pacific), Worldhotels has said that the firm enjoys presence in 65 nations. It operates 500 hotels in 260 destinations with over 100,000 rooms in inventory. . Roots Corporation opens Ginger hotel in Faridabad Roots Corporation Limited, a subsidiary of Indian Hotels Company Ltd. (IHCL), has announced the 11 opening of a Ginger hotel here in Haryana. Page
  • 12. The 91-room hotel is located at Fun City Mall near the National Highway and is about 40 kilometres away from the airport and eight kilometres from Faridabad railway station. The hotel offers gym, conference room and meeting room. Prabhat Pani, CEO & director, Roots Corporation Limited, said, ―We are very happy to open our very first hotel in Faridabad. The hotel will meet the needs of travellers visiting the NCR region which has seen rapid growth in industrialisation and urbanisation but has retained the sanctity of its culture.‖ Under the expansion plans, the company is considering to pump in Rs 600 crore to open 55 new properties across the country in the next four years. However, under the initial plans, the company mulling to open multiple hotels in bigger cities like Delhi, Mumbai, Chennai and Kolkata, but is also considering to set up properties in smaller places like Nagpur, Patna, Coimbatore and Kochi. Of the proposed 55 properties, seven hotels are under construction in Noida, Greater Noida, Chennai, Bengaluru, Jaipur, Chandigarh and Amritsar and will be opened in the next 12-15 months. Hotel industry witnessing recovery, room tariff jumped by 12% during H1 of 2012 in India Amid jump in demand for hotel rooms from domestic travellers, the hotel tariff rose by 12% during the first six months of this year in India, said recent Hotel Price Index (HPI) report. The reports suggests that the hotel industry in India is on strong recovery path. The report said, ―In India, the overall rate rose 12% following a surge in demand from domestic travellers as overseas destinations became more expensive.‖ In about five years, travellers paid more for their hotel rooms in the first six months of this year all across the globe and on an average hotel prices jumped by 4% last year. HPI was unveiled in 2004 and it looks at prices that people pay for their hotel rooms across the world. Hotels dot com President David Roche said, ―The hotel industry bounced back in the first half of this year from a number of natural and political crises in 2011, and it is encouraging to see growth in the sector.‖ Royal Orchid Hotels opens 'Regenta Central' at Chandigarh Royal Orchid Hotels, a hotel chain with properties in thirteen Indian cities, has announced the opening of 12 'Regenta Central' at Chandigarh. Page
  • 13. The hotel is located at NH 21 near Chandigarh Airport in Zirakpur. The hotel will have 66 rooms along with bar, speciality restaurant, conference hall and other facilities. With the addition of this hotel, the total number in company's portfolio swells to 23 hotels across 16 cities in India. Leelaventure to open five new properties Leelaventure is in a view of opening five new properties to firm its existence across the nation. The organization currently having seven hotels across the nation and is in a view to have properties at various other cities such as Agra, Ashtamudi, Jaipur, Bangalore and Noida. Apart from all these cities, a new property is almost ready and by the third quarter of the current fiscal year. The company said, ―For Noida an letter of intent (LOI) has been signed with one of the leading developers in Noida, who are setting up a mixed use complex admeasuring about 70,000 sq mtrs. The project envisages the Leela Palace Hotel with 250 guest-rooms and the Leela residences with 100 units.‖ The company, in a sponsor presentation said that the plan is to have development through the managed properties and a blend of company-owned. Accor surpasses 1,00,000-rooms mark in Asia- Pacific Global hotel operator Accor announced that it crossed the 1,00,000-rooms mark in Asia-Pacific with the opening of IBIS Hong Kong Central and Sheung Wan. Accor runs 536 hotels in 16 nations across Asia-Pacific and enjoys presence in Australia, New Zealand, Thailand, Indonesia, South Korea and Vietnam. It runs 179 economy and budget hotels in Asia-Pacific, consisting seven IBIS and one Formule 1 in India. The opening was announced by Accor Asia-Pacific Chairman and Chief Operating Officer Michael Issenberg at the 2012 Economy Hotels World Asia conference in Singapore. As per the Accor research report, six in every ten travellers in Asia prefer global economy hotel brands to domestic brands. 13 Accor enjoys foothold in 92 nations with 4,400 hotels and 530,000 rooms. Its portfolio of hotel brands Page comprises of Novotel, Suite Novotel, Mercure, Sofitel, Pullman, MGallery, Adagio, ibis.
  • 14. Accor started expansion in India and manages three properties in Hyderabad. Profitability of Premium hotels to decline: CRISIL Research The profitability of premium hotels in the five star and five star deluxe sector may decline in the present and upcoming financial years, according to CRISIL Research. The profitability will be hit due to the fall in both occupancy rates and also room rates, which will impact the operating margins. The pressure is expected to rise further in the coming days. Binaifer Jehani director - CRISIL Research, said, ―Operating margins will drop to their decadal lows in 2013-14.‖ The margins fell to 16-17% in 2002-03 and 2003-04. CRISIL said that the poor demand growth, room additions will impact the occupancy rates of premium hotels. Since global economic slowdown impacts both business and leisure travel, annual demand growth for premium hotel rooms may vary around 7% during 2012-13 and 2013-14. InterContinental Hotels may open 190 hotels in by 2016 in India InterContinental Hotels Group (IHG) is mulling to open 190 hotels by 2016 in this nation as part of expansion strategy. InterContinental Hotels Group Global Sales (Leisure Sales & Services) Key Account Director Tony Chawla said, ―We are going to aggressively expand our presence in India. We will open 180 to 190 hotels in the country by 2016.‖ The hotels will spread across all the seven segments it functions. It also said that the mid-segment brands Holiday Inn and Holiday Inn Express will be the main segment. 14 Page Currently, the hospitality chain has 12 hotels in India.
  • 15. The InterContinental Hotels Group has 3,886 hotels under franchise pacts and manages 646 hotels. Carlson Rezidor to start 14 new hotels by 2012-end Hospitality major Carlson Rezidor Hotel Group has decided to start 14 new hotels in India by the end of this year in various segments. The hotels will be in the firm's four brands -- Radisson, Country Inns & Suites By Carlson, Park Inn by Radisson and Park Plaza. The firm is also developing upon past year's growth momentum and also on track with it's plan to have over 100 hotels across India by the year 2015. The expansion is part of 'Ambition 2015' strategy to strengthen its international portfolio by minimum 50% to over 1,500 hotels by 2015 InterContinental Hotels to start 150 hotels by 2020 across India International hospitality playerInterContinental Hotels Group (IHG) is mulling to start 150 hotels across the country by 2020 as part of the expansion strategy. Currently, the hospitality chain has 12 hotels spread across India. The firm presently has three of its international brands in India - InterContinental, Crowne Plaza and Holiday Inn. The hospitality company is mulling to unveil its fourth brand -Holiday Inn Express - in India this year. The hospitality group runs hotels as a franchiser, manager and on an owned and leased basis. 15 The InterContinental Hotels Group has got 3,886 hotels under franchise pacts and manages 646 hotels. The number of the company-owned hotels all across the globe is just 10. Page
  • 16. The hospitality company has over 6,66,000 guest rooms in more than 4,500 hotels in about 100 countries and territories across the globe. 'India may witness addition of 50,000 new hotel rooms in next 5-6 years' India is likely to add an overall of 50,000 new hotel rooms across different categories in the upcoming 5- 6 years in top six cities – Bangalore, Chennai, Delhi, Hyderabad, Kolkata and Mumbai, according to the findings of research report titled 'Indian Hospitality Story 2012 & Beyond' released by Cushman & Wakefield (C&W), India‘s leading real estate consultancy firm, along with industry body Confederation of Indian Industries (CII). The report suggests that NCR will register the highest number of rooms at 17,550, followed by Mumbai at 10, 200 and Bangalore at 9,400 in the coming 5-6 years. It has also claimed that 4% fall in the average occupancy rate has been seen along with 5% fall in the average room rate this year as compared to last year. This report was unveiled at the 4th International CII Hospitality Fair- 2012 which was held here today. The report was released at the first day of the 3 - day exhibition by Union Tourism Minister Subodh Kant Sahai. The report has evaluated the different nuances of the Indian hospitality sector of top six cities and it offers an overview on the performance, growth and outlook of this industry. By the end of this year, 14,800 new rooms will be added in India. Out of the overall expected supply for 2012, 2000 new hotel rooms have forayed into the market. Akshay Kulkarni, regional director - Hospitality, South and South East Asia, Cushman & Wakefield, said ―India‘s hospitality sector has been witnessing interest from a variety of segments ranging from - MICE, Wellness Tourism, Spiritual & Pilgrimage Tourism, apart from the traditional business or leisure travel. The demand has been strong from both foreign as well as domestic tourists. Given the rather diverse 16 nature of demand, the hospitality industry is also looking at creating adequate products to service the varied tourist requirements. With the support and initiatives by the governments at various levels, the Page hospitality sector is moving towards comprehensive growth.‖
  • 17. Speciality Restaurants launches new restaurant at Bengaluru Speciality Restaurants Limited has recently opened its new restaurant ‗Mainland China‘ at Bengaluru, on September 22, 2012. The location of this new facility is 28/2 Siddapura, Whitefield Main Road, Bengaluru - 560 066. With the addition of this restaurant, the total number of restaurants (including franchise restaurants) and confectionaries of the company move to 79 and 13 respectively. Mainland China is a flagship chain of Speciality Restaurants. It has the leading chain of fine dining Chinese restaurants in India that serves real Chinese cuisine from the main provinces of China. This restaurant already has 42 outlets across leading cities such as Mumbai, Kolkata, Bangalore, Hyderabad, Pune, New Delhi, Gurgaon, Noida, Guwahati, Nashik, Chandigarh, Ludhiana, Vadodara, Ahmedabad, Surat, Bhubaneswar, Lucknow, Mangalore, Cochin, Aurangabad, Durgapur, Dhaka (Bangladesh) and many others. ‘Change’ can enhance productivity of Indian hotel Industry Consistent change has positively impacted the productivity of Indian hotel industry as it helped in increasing the functionality apart from enhancing its popularity in other nations. In the past one decade, the standards of facilities and also the services in hotel industry have undergone major changes with the help of technology, environment-friendly services, pricing, market segmentation and regional preferences. Market analysts are of the opinion that the Indian hotel industry has registered good jump in room inventory in different categories such as upscale luxury, boutique and budget hotels. It is believed that the occupancy and the room rates have seen persistent gains from both local and global tourists. In an exclusive interview to SME News about the Indian hotel industry, Kamlesh Barot, president of Federation of Hotel and Restaurant Association of India, said, ―The rise became possible for the industry due to the considerable jump in both inbound and domestic tourists in India. And according to me, the 17 tourist arrival to India will only go up in the near future.‖ Page
  • 18. As 100% foreign investment under the automatic route in the hotel and tourism related industry is allowed in India, it is expected that the hotel industry will witness high growth along with considerable rise in India's GDP, improvement in the per capita income and increased spending power. Moreover, the strong promotion activities have led to rise in international visits to India. It is believed that Centre encourages industry growth with reforms such as liberalisation of the regulatory framework, investment friendly schemes, extensive support for creating world class infrastructure, initiating better air and land connectivity, incentivising regional set-up in tier 3 and 4 cities. Barot also said, ―I would like to thank Centre on behalf of the hotel industry for the different initiatives taken to enhance the productivity of the hotel industry. Although, issues such as manpower is causing lot of problems for the sector but it is hopeful that the steps initiated by government will prove fruitful in the upcoming period.‖ A similar opinion was also voiced by Union Minister of Tourism Subodh Kant Sahai. He said, ―Attention must be paid to increase capacity in the budget hotel space along with training manpower to cater to the growing segment.‖ This statement came at the 4th edition of International Hospitality Fair (IHF) and 1st edition of Retail and convenience expo. Sahai also said that tourism industry is the third highest foreign exchange earner and aims to tap 1% of the world traveller into India. India is giving new definition to the business of hospitality with unlimited tourism and untapped business prospects. Leela Palace may add 1,500 rooms in next 5 yrs The Leela Palaces Hotels and Resorts is mulling to add about 1,500 rooms in the coming five years, which will raise the overall count to 3,500. It is based on projected average cost of a room and the investments may vary around Rs 1,500 crore. The city-based hotel chain will unveil entry level five star hotel 'Essence' across India. 18 The addition of rooms consists plans to establish 'Essence' by The Leela. The company has said that the Page
  • 19. Chennai-based property, a sea facing hotel, would be having 326 rooms. It also establishing a property close to Taj Mahal in Agra at about Rs 200-crore investment. Oberoi in collaboration with Lemon Tree to establish hotels in Bhopal The Oberoi group has disclosed its wish to set up several hotels in Bhopal, Madhya Pradesh, in collaboration with the Lemon group. As per the company‘s release, it is said that Jaideep Kang, Oberoi group and Vikramjit Singh, national director of Lemon Tree Hotels, shared this plan with Minister for Urban administration, Babulal Gaur and Tourism Minister, Tukojirao Puar, in a meeting at New Delhi. The hotel delegates were invited to Bhopal and were guaranteed for complete assistance in setting up the hotels. These two delegates of the concerned organizations were also invited to join in the three-day Investors' meeting that will be held around October 28, 2012, at Indore. India Tourism Development Corporation earns over Rs 22-cr profit in FY12 The government-owned India Tourism Development Corporation (ITDC) witnessed a profit of over Rs 22 crore during the last fiscal (2011-12), after experiencing losses for two consecutive years. The company, aimed at the progressive development, promotion and expansion of tourism in the countrym closed the year with an increase in turnover by around 8 per cent as compared to the last year. PSU's turnover also increased from Rs 392.36 crore to Rs 423.06 crore, registering an increase of 7.82 per cent. After an annual general meeting (AGM) here, ITDC Vice Chairman and Managing Director Lalit Panwar said, ―We have earned a profit of Rs 22.02 crore against losses of Rs 11.73 crore and Rs 20.51 crore during 2010-11 and 2009-10 respectively.‖ On increased turnover, he said, ―We undertook a series of steps including cost cutting measures and increasing room occupancy rate by 8 per cent at ITDC hotels.‖ ITDC has 1,200 rooms in 15 hotels across the country including the flagship Ashoka hotel. 19 Page
  • 20. HHI Group of Hotels may go for Rs 350-cr investment in next 3 years Hospitality firm HHI Group of Hotels may opt for capital infusion worth Rs 350 crore in the coming three years on expansion and is holding negotiations with private equity (PE) companies for securing funds. Moreover, HHI is presently working on four projects in Patna, Raipur, Indore and Goa. The Goa property is a 180-room upmarket hotel in the prime south and may be opened by October 2013. The company feels that the current market conditions are not right for introducing an initial public offering (IPO). Louvre Hotels plans to open 50 hotels in India by 2015 French hospitality chain Louvre Hotels, has announced its plans to set up 50 hotels in India by the end of the 2015. Mr VJ Singh, group's managing director (South Asia), said, ―Right now we are operating nine hotels in India and looking at adding 10 more by the end of this year so at the end of 2012 we will have 20 hotels operating in the country. We plan to add 10 to 12 hotels each year from there on. So our target is 50 hotels in 2015.‖ Mr Singh was here to open the group's first hotel in eastern India in association with Shiraz Hotels. The plan to establish 50 hotels will mostly be through management contract. The company will provide the brand and the expertise while the other partners of the company will own them. The group currently has a portfolio of seven brands, ranging from one to five stars. Besides domestic expansion, the group is also looking forward to setting up hotels in Nepal, Bangladesh and Sri Lanka all through management contract by the end of 2012. After its alliance with Golden Tulip Hospitality Group, Louvre Hotels Group has become the 8th largest hotel chain in the world, with more than 1,000 hotels in 42 countries. Indian hotel groups plan expansion in Sri Lanka Taj Group of Hotels, owned by Tatas, is mulling $150-million investment for expanding and refurbishing its three properties in the country. ITC may invest $78.5 million for setting up a new hotel in the capital city of the nation. Taj and ITC are part of the important hotel brands that have declared plans to establish hotels in the 20 island nation. The other prominent global brands consist of Shangri-La, Four Seasons, Ritz Carlton and Page Raffles.
  • 21. Sri Lanka is aiming to position itself as a island for tourism sector. It is hoping to lure 2.5-million tourists by the year 2016, surge from 855,000 during 2011. This calls for surging the inventory of hotels rooms, to 5,000, in the upcoming five years. Taj also got plans to get more hotels across the island nation with the aim to raise the number of rooms it has by 2016 (from 600 presently). ITC's plans have not been finalised yet, but it has found land in Colombo. Tulip Inn opens multi-cuisine restaurant Park Pavilion Tulip Inn, a month-old hotel in Kolkata, has announced the launch of its first dining outlet – Park Pavilion. The restaurant is located on the first floor of the hotel and offers an assortment of cuisines such as Thai, Japanese, Chinese, Mexican, Italian, Lebanese, Continental and Indian. On this, Tulip Inn‘s Regional Director, East Sarbendra Sarkar said, ―The dining experience at Park Pavilion is a gourmet treat. Much thought has been put into the styling of each plate.‖ On the other hand, talking about the specialty of this new eating point, Executive Chef Ramprasad Majumdar said, ―Guest demand is our main focus. We believe to cook the food in customer‘s way.‖ Hotel Hindusthan International forays in Pune Hotel Hindusthan International (HHI) has unveiled its new property here. It is the hotel's first five-star category property in this city. The hotel, which will be started soon, has been designed as a contemporary business destination and it also provides leisure opportunities for relaxation, dining and entertainment. HHI also got one hotel each in Kolkata, Bangalore, Varanasi and Bhubaneshwar. This is the fifth hotel from the HHI Group. Lemon Tree may start 100 hotels in India by 2020 Lemon Tree Hotels, a hospitality chain, is mulling to start 100 hotels in the country by 2020 with an overall room capacity of 10,000. Presently, the firm owns and manages 18 hotels under Lemon Tree Premier, Lemon Tree and Red Fox brands. It is shelved entry into real estate sector in collaboration with US-based investment company Warburg Pincus. This information was offered Patu Keswani, Lemon Tree Hotels Chairman and Managing Director, on the 21 sidelines of the Hero Mindmine Summit 2012. The firm is starting two more hotels in 2012. Keswani also claimed that the firm may secure money from financial institutions or expected to go public Page in the upcoming two-three years.
  • 22. Swiss International plans to launch 45 hotels by 2017 in India Swiss International has announced its entry into the Indian hospitality market. The Switzerland-based company plans to set up 45 hotels spanning business and five star categories, in India by 2017. The Chairman and Managing Director of Swiss International Hotels and Resorts South Asia, Anupam Narayan, said, ―The plan is for 50 hotels in India and South Asia, out of which 40-45 will be set up in India only. The other five will be in countries like Sri Lanka, Maldives, Nepal, Pakistan, Bangladesh and Bhutan.‖ Swiss International also plans to manage resorts at tourist destinations like Kerala and Goa. About 50 per cent of the hotels will be under the five star category, named as Swiss International while 30 per cent under the business and four star category, named as Spirit Hotels. By the end of 2012, the company aims to sign two management contract deals. Goa govt to offer 50% concession on luxury tax to mid, upper-segment hotels The state government has decided to provide 50% concession on the luxury tax to mid-and upper- segment hotels during off season spanning from May 1-September 30. The tourism and trade industry has claimed that the decision will help them mitigate the surge in air fares which had impacted the rates of off-season packages. Manohar Parrikar, state Chief Minister, who is also the State Finance Minister, recommended in the annual State Budget that all hotels are given 50% concession of tax payable during the off-season. The Travel and Tourism Association of Goa (TTAG), which has been favour to such concessions, said that the move will help in making monsoon package more lucrative since the strong air fares had made off-season packages expensive. Market projections says that almost 1,500 medium and big hotels will bag profit from the incentives and the smaller hotels are exempted from paying luxury tax. The incentives will also spare hotel employees from witnessing lay-offs during the off season. The hotels that provide a room for Rs 500-Rs 1,500 are placed 5% tax; those offering a room at Rs 1,500-Rs 3,000 are charged 8% tax, and the hotels that charge above Rs 3,000 a room, needs to pay 10% tax during the peak season. 22 Page
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