Join Michigan Energy Forum in their discussion of Smart Grids. The panel will discuss and answer the following questions. What is the "Smart Grid" and what does it mean for residential and business utility customers over the next 10 years? How might it impact the cost of electricity, and the ability of utilities to keep the lights on during storms? Come and hear about what is happening in Michigan, and how it might provide economic development opportunities here!

1. The “Smart Grid” What is it? What can it do for utilities and their customers? What are the big issues? www.ShepherdAdvisors.com

2. “Smart Grid” refers to a wide range of components and programs across the system www.ShepherdAdvisors.com “Smart Grid” allows for better monitoring and management from generation, transmission , and distribution, and consumption. Transmission Distribution Generation Today we will focus primarily on Distribution Automation and Customer Programs

4. B) To ask how long it until the power is back on.

6. Smart Meters are like their traditional counterparts except they are digital, programmable, and networked www.ShepherdAdvisors.com Traditional Meter “Smart Meter” “Smart Meters” can provide consumers and the utility hourly or real time data

7. Usage info & appliance/light scheduling may be provided using in home displays or web/tv based home energy portals www.ShepherdAdvisors.com

8. “Controlling your lights, AC & appliances? Yep, there’s an app for that” www.ShepherdAdvisors.com Lutron Home Control + is one example of a cell phone application already commercially available Iphone screens shots from their advertising. Copyright – Lutron Electronics Co, Inc.

10. Already aggressively pursuing smart grid pilots and deployments

11. Cautiously pursuing limited pilot programs

12. Waiting for now

13. Size:

14. Large multi-state

15. Large single state

16. Small and medium sized municipal utilities

17. Ownership

18. Investor owned utilities

20. Peak Load & Demand Management

21. Reliability Improvements

22. (Customer Engagement & Relationship)

24. Interoperability & Standards

25. New technologies

26. Cost Impacts & Financing

28. Precludes need to manual meter reading

29. Eliminates need for “Key Rooms” & appointment setting

30. Reduces number of “estimated readings”

31. Streamlined account openning and closing

32. Outage Management

33. Detection and analysis

34. Power rerouting

35. Outage prevention

36. Improved Trouble Call Service

38. Data management : At least 720 times more data

39. Systems integration

40. Technology choices

41. Wireline or wireless communications

42. Public or proprietary

43. Bandwidth & backhaul frequency

44. Future requirements & ever evolving technology

45. Business Process Changes

46. Field crew & distribution Operations

47. Call center

48. Billing statements

49. Security

50. Wireless and network

52. Appliance & plug level energy education

53. Customer comparisons, energy saving competitions and

55. Addressable outlets