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LONDON’S
APPRENTICESHIPS
Progression Client Impact Opening up Opportunities Alternative Education Environment Attracting
Creative Talent Real Work and Self Employment Growing London’s Economy Pathway to Higher Education
Opportunities in the Community Working with Social Enterprise International Links Transferable Skills
Employability Skills Aspiration to Progress An Employer led Consortium Professional Body Partnership
Attracting New Talent Developing a Career Path Stimulating Growth Flexible Partnership Working Career
Progression Client Impact Opening up Opportunities Alternative Education Environment Attracting
Creative Talent Real Work for Skills Aspiration to Progress An Employer led Consortium Professional
Body Partnership Attracting New
Talent Developing a Career Path
S t i m u l a t i n g Growth Flexible
P a r t n e r s h i p Working Career
Progression Client Impact Opening
up Opportunities A l t e r n a t i v e
E d u c a t i o n E n v i r o n m e n t
A t t r a c t i n g Creative Talent
Real Work and Self Employment
Growing London’s E c o n o m y
Pathway to Higher Education
Opportunities in the Community
Working with Social Enterprise
International Links Transferable Skills
E m p l o y a b i l i t y Skills Aspiration
to Progress An Employer led
C o n s o r t i u m P r o f e s s i o n a l
Body Partnership Attracting New
Talent Developing a Career Path
S t i m u l a t i n g Growth Flexible
P a r t n e r s h i p Working Career
Progression Client Impact Opening
up Opportunities A l t e r n a t i v e
E d u c a t i o n E n v i r o n m e n t
A t t r a c t i n g Creative Talent
Real Work and Self Employment
Growing London’s E c o n o m y
Pathway to Higher Education
O p p o r t u n i t i e s Transferable Skills
Stimulating Growth Flexible Partnership Working Career Progression Client Impact Opening up
Opportunities Alternative Education Environment Attracting Creative Talent Real Work and Self
Employment Growing London’s Economy Pathway to Higher Education Opportunities in the Community
Working with Social Enterprise International Links Transferable Skills Employability Skills Aspiration to
Progress An Employer led Consortium Professional Body Partnership Attracting New Talent Developing
a Career Path Stimulating Growth Flexible Partnership Working Career Progression Client Impact
Opening up Opportunities Alternative Education Environment Attracting Creative Talent Real Work and
Self Employment Growing London’s
E c o n o m y Pathway to
Higher Education Opportunities in
the Community Working with
Social Enterprise International Links
Transferable Skills E m p l o y a b i l i t y
Skills Aspiration to Progress An
Employer led C o n s o r t i u m
P r o f e s s i o n a l Body Partnership
Attracting New Talent Developing
a Career Path S t i m u l a t i n g
Growth Flexible P a r t n e r s h i p
Working Career Progression Client
Impact Opening up Opportunities
A l t e r n a t i v e E d u c a t i o n
E n v i r o n m e n t A t t r a c t i n g
Creative Talent Real Work and
Self Employment Growing London’s
Economy Pathway toHigherEducation
Opportunities in the Community
Working with Social Enterprise
International Links Transferable Skills
E m p l o y a b i l i t y Skills Aspiration
to Progress An Employer led
C o n s o r t i u m P r o f e s s i o n a l
Body Partnership Attracting New
Talent Developing a Career Path
S t i m u l a t i n g Growth Flexible
P a r t n e r s h i p Working Career
Foreword
Apprenticeships are a resounding success in London. Today, over
100,000 Londoners are employed by businesses as apprentices. In
2012 over 90% of all apprentices completing their qualifications either
continued in employment or went on to further study including higher
education.
The organisations who made this happen have come together to
showcase what’s being achieved in our city. The aim of this e-brochure
is to encourage more employers to recruit apprentices by showing
how Colleges and companies are working together to build successful
Apprenticeships.
We enthusiastically back the Mayor of London’s call for more London-
based businesses to recruit apprentices. Apprenticeships make
businesses more profitable and transform the lives of so many people in
our city.
Ian Ashman, Principal of Hackney
Community College and AoC
London Chair
Victor Farlie, Chair, London Work
Based Learning Alliance
London Apprenticeships: London’s Growth
The 2012 Olympic and Paralympic Games showed the world what London
can achieve when we tap into our pool of tremendously talented and
enthusiastic young people. What we now need is to harness this approach
to drive forward economic growth in the Capital.
In City Hall we are committed to helping businesses grow and
provide the foundation for our capital's prosperity. This depends
upon getting more of our talented young Londoners into work. For
us, this means apprenticeships. Since August 2010 we have led an
apprenticeship campaign that has helped generate over 100,000
new London apprentices. We want to go further. In the Mayor's 2020
Vision for London there is an ambition to work with business to create
a minimum of 250,000 apprenticeships in London by 2016. After we
have reached our ambitious apprenticeship target for 2016, our aim is
to work in partnership with businesses to create another 250,000 new
apprenticeships by 2020.
Colleges and training providers are at the heart of London achieving
this ambition. This is why I am delighted that the Association of
Colleges, London Region and the London Work Based Learning Alliance
have worked together to showcase in this brochure best practice in
apprenticeships provision, highlighting the fantastic quality of London's
apprentices and the businesses that employ them.
Kit Malthouse, Deputy Mayor for Business and Enterprise
Agriculture, Horticulture and Animal Care Arts, Media and Publishing Business, Administration and Law
Construction, Planning and the Built Environment Education and Training Engineering and Manufacturing
Technologies Health, Public Services and Care Information and Communication Technology Leisure,
Travel and Tourism Retail and Commercial Enterprise Agriculture, Horticulture and Animal Care Arts,
Media and Publishing Business, Administration and Law Construction, Planning and the Built Environment
Education and Training Engineering and Manufacturing Technologies Health, Public Services and Care
Information and Communication Technology Leisure, Travel and Tourism Retail and Commercial Enterprise
Agriculture, Horticulture and Animal Care Arts, Media and Publishing Business, Administration and Law
Construction, Planning and the Built Environment Education and Training Engineering and Manufacturing
Technologies Health, Public Services and Care Information and Communication Technology Leisure,
Travel and Tourism Retail and Commercial Enterprise Agriculture, Horticulture and Animal Care Arts,
Media and Publishing Business, Administration and Law Construction, Planning and the Built Environment
Education and Training Engineering and Manufacturing Technologies Health, Public Services and Care
Information and Communication Technology Leisure, Travel and Tourism Retail and Commercial Enterprise
“We employ around 100 apprentices across the Bellway Group. As
an industry it is vital that we bring through young people and equip
them with the skills they need to develop a successful career in house
building. We are very pleased to be working with Barking & Dagenham
College. Their learning facility coupled with our on-site training
provides an excellent start for young people wishing to progress.”
Stimulating growth for London
This partnership offers excellent opportunities for students to become
skilled tradespeople. Section 106 of the Town and Country Planning Act
1990, promoting local employment within a borough regeneration project,
stimulates growth in London through jobs and housing opportunities.
The essential and special ingredients to partnership working:
A flexible approach means apprentices can start their training
mid academic year, which suits both employer and students. The
Apprenticeships provide employment opportunities for part-time
students to further develop and enhance their skills in the workplace
environment. This programme is just one example of the excellent
partnership working between Barking & Dagenham College and its local
borough.
Cathy Walsh, Principal and Chief Executive of Barking & Dagenham
College, said: “Barking & Dagenham College trains over 700 apprentices
every year in a number of occupational careers. We also run our own
Apprenticeship training agency (Apprenticeships Works): the College
employs apprentices and places them in a skills-to-jobs matching
service with employers across East London. Apprenticeships offer a
fantastic way of starting young people on their chosen career path. “
“Preparing students for the world of work today is not just about gaining
qualifications. Experience is equally important and Apprenticeships are
a great way of combining all these aspects, allowing College leavers
with Bellway
Homes
Barking &
Dagenham College
Creating this opportunity
Bellway Homes are one of the
London Borough of Barking and
Dagenham’s housing contractors.
As part of their contract, Bellway
Homes are committed to providing
Apprenticeship opportunities to
local residents.
This commitment has included
recruiting four apprentices from
Barking & Dagenham College’s
full-time learner responsive
classes across the areas of
plumbing, painting and decorating,
and carpentry and brickwork.
The apprentices have all been
employed directly by Bellway
Homes.
The Apprenticeships promote
employment opportunities within
the student body and help to
increase skills in the Bellway
Homes workforce.
Construction, Planning, Built Environment
Stimulating Growth
Flexible Partnership Working
with the Goddard
Veterinary Group
Ben Everett, Amy’s manager
at Goddard Veterinary Group,
said: “Amy is extremely
hardworking, which has
led her to pass her courses
with flying colours. She
is incredibly enthusiastic
with endless amounts of
energy and has limitless
compassion for the patients
within her care. She’s been
an indispensable asset to
the practice. Amy also has
a great relationship with the
clients and makes a huge
effort to get to know them,
so they always get a very
personal service from her.
“The practical skills Amy
has developed through
her College course have
improved her patient
care, while the theoretical
knowledge she’s gained
means she can give more
information to clients. Apart
from this, she is more
confident in general and
appears to have higher
aspirations for her career
than she did before starting
the Apprenticeship. She has
become more motivated as
Amy Cowcher, 20,
Apprenticeship in Level 3
Veterinary Nursing
Amy’s passion in life is caring for
animals. Five years ago she began
volunteering with the London-wide
Goddard Veterinary Group. She
showed huge enthusiasm, working
her way up to qualify as an animal
nursing assistant in 2010 and
gained full employment. Amy then
wanted to go on and qualify as a
full veterinary nurse.
So in 2012, the company sourced
City and Islington College for
an Apprenticeship for Amy as a
veterinary nurse because of the
College’s reputation as a first-class
provider for veterinary nursing. For
the two and a half years of her
Apprenticeship, Amy is working
four days a week and studying one
day a week.
City and Islington
College
Agriculture, Horticulture and Animal Care
Career Progression
Client Impact
and young adults the chance
to earn and learn at the same
time. Apprenticeships ensure
you gain technical knowledge
and hands-on practical
expertise within a company,
which is so important at a
time when you need to stand
out in a crowded job market.
It’s this combination that will
help demonstrate to future
employers that you can do
the job – because you’ve got
the qualifications and the
experience too.”
Apprentice Mitchell Ware
After successfully completing
my level 1 Basic Plumbing
studies course at Barking &
Dagenham College, I was
referred to this Apprenticeship
opportunity by a member of
the College’s plumbing team.
This course means everything
for me and for my future as I
am looking to a build career
in plumbing. My experience as
an Apprentice has been very
positive and I have learned a
lot. On completion of my level
2 I hope to progress onto my
level 3 Apprenticeship.
with Goldman Sachs
City Gateway was set up in 1999
by a group of workers from the
City who were involved in local
churches to bring hope to the local
community of Tower Hamlets. City
Gateway aims to help the hardest-
to-reach young people and women
in the borough.
City Gateway has been recognised
as an example of national best
practice in Apprenticeships and
youth engagement, winning a Big
Society Award 2012. In 2011/12,
over 90% of City Gateway
apprentices successfully completed
their Apprenticeships. City Gateway
was graded as outstanding by
Ofsted in 2011 and became the first
organisation in the UK to receive the
Hear By Right Gold Award for youth
participation in service design. In
2012, City Gateway opened the first
alternative provision Free School
in London, providing an alternative
education environment for learners
who have disengaged from
mainstream education.
Goldman Sachs Group, Inc. is one of
the world’s pre-eminent global investment
banking, securities and investment
management firms. It provides a wide
range of financial services to corporations,
financial institutions, governments and
high-net-worth individuals. Founded in
1869, the firm has its headquarters in New
York and maintains offices in all the major
financial centres around the world.
Goldman Sachs has had 10 City Gateway
apprentices, who have all made impressive
progress and made a positive contribution
to the organisation. As a result, Goldman
Sachs would strongly advise other
organisations to take on apprentices.
Michelle Pinggera Chief of Staff for EMEA at
Goldman Sachs said:
“It has been a revelation. One by one these
10 apprentices began to transform into
competent, focused, poised young people.
If our experience is anything to go by,
other businesses should go for it.”
She added of apprentice, Chad Webb:
“Chad is a true testament to the positive
impact of this campaign. The dedication,
commitment and enthusiasm that he
shows towards his role is a tribute not
only to his strength of character but
also to the maturity that he continues to
demonstrate on a daily basis.”
Chad Webb’s story.
Chad grew up on a run-down housing estate in East London with
little hope for a future. Now he’s excelling at Goldman Sachs and
has dreams of running his own record label.
How I found the opportunity?
Chad always stood out at school because he was so passionate
about pursuing a career. His focus in the classroom often made
him subject to ridicule but he overcame others’ taunts and made
it to university. Unfortunately, Chad lacked the emotional and
financial support of a family and was unable to carry on. After
returning to London he came across City Gateway.
Why I chose an Apprenticeship?
Chad’s dedication to building a strong career was self-evident
and with the help of City Gateway, he was accepted onto an
Apprenticeship at Goldman Sachs. Working has really helped
Chad to believe in himself and his dreams.
What’s next?
Chad is in the process of registering his own record label and
he has also found the maturity to restore his broken family
relationships.
City Gateway
Business, Administration & Law
Opening up Opportunities
Alternative Education Environment
Amy said:
“Through College
I am becoming
more confident
with veterinary
terminology and
am now able
to understand
medical
conditions and
their treatments
far more
effectively. I really enjoy my course and life at the College. The
teachers are experts at what they do and are always available to
offer support as they were once veterinary nurses themselves.
“I want to qualify as a veterinary nurse and would like to progress
in my career to become a head nurse in a managerial role. I can’t
wait to be qualified so I can contribute more to the practice and
give so much more to the veterinary industry.”
City and Islington College Principal, Frank McLoughlin, said:
“As a College we are very committed to getting young people
a result, which is obviously of huge benefit
to our organisation.”
“Amy has achieved a lot since deciding to
volunteer with Goddard Veterinary Group
five years ago. She has attained 12 GCSE’s
at A*-C, secured a distinction in her animal
nursing assistant course, passed her first
Royal College veterinary exam, and was
recognised as City and Islington College’s
‘Apprentice of the Year’ for 2013.”
Amy (centre) with fellow student and Dawn
Platten, Course Manager for Veterinary Nursing
into jobs through
the delivery
of outstanding
vocational
courses including
Apprenticeships. In
this respect we are
very proud of Amy’s
achievements and
wish her all the
best for the future.”
Goldman Sachs
apprentice Chad
Webb addresses
guests at
Buckingham Palace
Creative Agency, Poke,
is one of the companies
involved in working with the
College to create the Higher
Apprenticeship in Digital
Media. Its founding partner,
Tom Hostler, said: “Running
a creative, digital and media
company for 12 years,
finding the next source of
talent has never been
far from my priorities.
Having young people in
the company will help us
to be more responsive
to our clients.”
The employers are
also offering Advanced
Apprenticeships for digital/
IT assistants and front of
house and office support,
which have been created
over the 2012/13 year.
The Tech City
Apprenticeship programme
will give 500 young people
the opportunity to work
in London’s most exciting
and high-profile digital
companies over the next
three years.
ITN is one of the world’s leading news and multimedia content
companies. It creates, packages and distributes news, entertainment,
factual and corporate content on multiple platforms to customers
around the globe. The news programming produced for ITV, Channel
4 and Channel 5 reaches around 10 million people every day,
providing comprehensive, impartial news provision for the British
public. As well as providing television news, ITN operates two other
divisions: footage sales business ITN Source, and video creation
enterprise ITN Productions.
Robin Elias, Managing Editor at ITN said: “Through its Apprenticeship
programme, DV8 has introduced us to a previously untapped pool
of enthusiastic and skilled talent. We have met a group of young
people with a passion for media, coupled with technical know-how.
They are focused, multi-skilled and totally at ease with the landscape
of modern media. At ITN we want to open our doors and give
opportunities to talent like this.”
DV8 Training with ITN
DV8 specialises in digital media,
music and event management
and has become one of London’s
leading training and education
providers. The company is
an active member of the
Apprenticeship Ambassador
network across London and its
Apprenticeship offer has just been
awarded the prestigious ‘mark of
excellence’ from Creative Skillset
Tick. There is such a strong
demand for Apprenticeships
and working in the digital media
industry, that DV8 is opening a
new 16-19 Free School in East
London in September 2014.
Arts, Media and Publishing
Attracting Creative Talent
Real Work and Self Employment
Kadeem Henry’s Story
Hackney Community
College
Background to the Partnership
Hackney Community College
is based in the heart of London’s
Tech City, home to almost 3,000
tech companies. Creative and IT
jobs are plentiful here but, since
80% of them are never advertised,
local young people find it almost
impossible to get a foot in the
door. Hackney Community College
decided to address the problem.
When it talked to the owners and
managers of Tech City companies,
the College found they were
actually keen to tap into Hackney’s
young talent.
Some of the Tech City employers
formed themselves into two
working groups to create two new
unique Higher Apprenticeships
in Digital Media and Applications
Development in conjunction with
the College. These are due to run
from September 2013.
Arts, Media and Publishing
Growing London’s Economy
Pathway to Higher Education
Kadeem Henry is a DV8 creative and
digital media apprentice on placement
at ITN News. Kadeem previously
studied level 2 media at DV8
Training and then progressed onto
the Apprenticeship having
developed a range
of digital media
and video
editing skills
and a strong
online portfolio.
with Tech City
Apprenticeships
For the first part of his
Apprenticeship, Kadeem worked
at a photography studio in
Oxford Street as a video and
photo editor. He has now
moved to ITV news as a camera
operator and sound recordist.
“I decided on an Apprenticeship
after finding my passion for
media in the summer holidays
whilst looking for my next move.
Video and editing used both my
creative and physical talents.
“The maturity required to step
into the real world is the biggest
challenge. An Apprenticeship
pushes you into the real world
where you do real work for real
businesses. It was a drastic step
from the ‘what you would do in
this situation?’ learning I’d done
previously.
“My biggest achievement and
the most rewarding part has
been successfully proving that I
am skilful enough to work in a
real professional environment.”
Kadeem Henry is the recent
winner of the nationally
prestigious Sony Playstation
competition.
Apprentice, Kadeem Henry
Martin King: the Learner Perspective
Martin, who is 19, has a passion for technology. Through the
National Apprenticeship Service website, he applied for an IT role
at Didgeroo, a Shoreditch-based creative web studio. He is doing
an Advanced Apprenticeship (level 3) in IT with specialist units
covering web design and is one of a number of pioneer Tech City
apprentices.
Martin King (centre) with his employer, Chris Skitch (right)
and Ian Ashman, Principal of Hackney Community College.
Family Mosaic, one of London’s
largest social landlords, develops
multi-million pound housing
developments and works with
some of the UK’s largest and most
established building contractors.
As a result, it is uniquely placed to
promote and support employment
opportunities that benefit local
communities.
Family Mosaic believes in supporting
people to achieve by providing a
‘hand up’ and the Apprenticeship
model fits this really well. In April
2012, the first year of its new
Apprenticeship programme, Family
Mosaic set an ambitious target of
recruiting 50 apprentices.
The response was overwhelming
and 59 young people secured an
Apprenticeship. The organisation
has now quadrupled its second-year
target to 200 Apprenticeships.
Family Mosaic believes that
Apprenticeships offer a win-win
situation as individuals benefit
from earning while learning new
skills, whilst employers are able to
reduce salary expenditure.
Construction, Planning, Built Environment
Opportunities in the Community
Working with Social Enterprise
with Family MosaicHawk Training
Hawk Training is one of London’s
most successful Apprenticeship
providers with state-of-the-art
classrooms and teaching facilities
in Twickenham. It is an Investors
in People Gold member. Clients
include 10 Downing Street,
GlaxoSmithKline and kidsunlimited
nurseries.
Commercial Director, Crawford
Knott, said: “We work very
closely with Family Mosaic to
design and deliver the training
and qualifications they need.
The payback to Family Mosaic is
phenomenal.”
Ian Ashman, Principal of Hackney
Community College, said: “The two biggest
challenges faced by Tech City today are
recruiting the skilled people the businesses
need and getting local people into the
fantastic jobs that this sector has to offer.
Tech City Apprenticeships will address both
of these challenges.”
At work, Martin
has used advanced
technical skills, such
as hard coding for
websites, as well
as more general
development and
design through
content management.
He has also been
learning how a small
business is run and
developing a wide
range of work skills.
Martin said: “The
real draw of an
Apprenticeship is
getting a job and
the work experience.
I love what I’m
doing and that I’m
actually working on
clients’ projects. The
qualification, when
I get it, is an added
bonus. I’m helping
this small company,
and if they’re in a
position to hire me
as a permanent staff
member when this is
done, it’s a win-win
situation”.
Business, Administration & Law
International Links
Transferable Skills
Redwood Skills with Linklaters
Established in Acton, West
London in 2008, Redwood
Skills has grown rapidly to
become one of London’s most
successful Apprenticeship
providers. They work with a wide
variety of employers delivering
Apprenticeships across London
and Nationally in office-based
service industries and collaborating
with other providers who deliver
engineering and IT-software
Apprenticeships.
Redwood Skills has also
established Redwood College to
manage Ealing Council’s vocational
offer for 14-16-year-olds and has
specialist courses for 16-18-year-
olds who are not in education or
employment.
Redwood Skills has pioneered
new collaborative education
programmes with Hillingdon
Training and the Head to Head
charity
Lucianne Powell’s story
“I had always wanted to work in
the City. Before when I applied
for jobs I was told I was lacking
in experience so becoming an
Apprenticeship has given me
the opportunity to work and
complete a qualification in level
3 Business Administration.
“I found out about the
Apprenticeship programme
when I visited my local
Linklaters is one of London’s
most prestigious law firms.
Able to trace its roots back to
1838, it has been a leading
firm in the City of London ever
since and today has a global
presence.
Linklaters is now a leader in
Europe and Asia and works
across Eastern Europe and
the Middle East. It is also one
of the few international firms
able to advise on Japanese
law. Within Europe, it has been
building up offices in cities such
as Amsterdam and Milan.
JobCentre Job Plus. After applying, I underwent a screening interview with
my local council and was then put forward for an interview at Linklaters.
Linklaters then offered me an Apprenticeship for 12 months within their
human resources team.
“I feel this experience is going to make a big difference to my future career.
The Apprenticeship programme has given me a great boost in confidence
and was a huge stepping stone for me both personally and professionally.
“I have received fantastic support from both my employer and my
Apprenticeship assessor. This has made the experience easier and more
enjoyable. My assessor was really helpful in guiding me through my NVQ
coursework and showing me how it linked into my job.
“Following on from my Apprenticeship, I now feel very excited about my
future partly because I have just been offered a fixed-term contract at
Linklaters and have recognised that I want to pursue a career in human
resources.”
The Apprentice Perspective
Christian Gonzalez, Family Mosaic’s first internal apprentice, said:
“Having not progressed further I felt lost and very demotivated.
The Apprenticeship has given me a job that is providing experience
and a good wage. I was able to find one close to home and don’t
need to spend a lot travelling.
“Being able to do an Apprenticeship with an organisation that
values what I can bring and
also wants to invest in me
is a fantastic opportunity.
I am learning under very
experienced people who
are supporting and guiding
me as I become more
independent and learn to
support myself.
“I have gone from strength
to strength, gaining
knowledge from some of
the brightest people I have
ever met. I want to progress
to do a level 3 within my
current team or explore
other areas of the business.
I am being supported to look
at external options and have
been given a mentor so
that I can discuss possible
career paths. I have gained
so much in a short space of
time.”Hawk Training Apprentices with
Marc Molloy from Family Mosaic
with Charles Stanley
The Charles Stanley Group PLC is a
British investment management firm,
which is listed on the London Stock
Exchange. The group consists of four
principal trading companies which cover
a wide range of financial services.
Che Stoddart- Senior Recruitment
Adviser at Charles Stanley, who
coordinates the Apprenticeship scheme
said this about the Apprentices from
Skills for Growth:
“We are absolutely thrilled to have
Jasmin, Jahangir and Juber join us as
apprentices at Charles Stanley. We
are delighted to have been able to
offer the opportunity to embark on a
career in the City to those that may
not have previously considered it. We
are confident they will gain valuable
experience during their time here
while also studying for their NVQ,
which will hopefully lead to a long
and successful career here at Charles
Stanley.”
The apprentices:
Jasmin Begum - Charles
Stanley’s specialist
pensions division
Jahangir Alamand -
Finance Department
Juber Ahmed - ICT
department
Jasmin Begum’s Story
Jasmin was originally
referred to Skills for
Growth in 2011 after
she visited Connexions
when she was bored of
her fashion retail job.
She wanted to pursue
a career that would
give her experience and
qualifications at the same
time as giving her access
to the professional world
of work.
“When I went for an
interview and assessment
at Skills for Growth, I
was asked to attend CV
writing and interview
technique workshops
to improve on my work
readiness. After this the
recruitment team called
to advise that my CV
would begin to go out.
“I was advised that I
had been short listed
for interview with
Charles Stanley, a stock
brokerage company
based in Liverpool
Street. I was elated
and felt extremely
fortunate. After a hard
and complex interview,
I was offered the role of
Apprentice Administrator
in the specialist pensions
division. This is doing a
level 2 Apprenticeship
in Business and
Administration, which
has just been extended
to a level 3.
“Skills for Growth has
helped me to grow and
develop. It was very
daunting going from
being a school leaver
working in retail to
entering the world of
work in a fast-paced City
environment. But I really
love it. I have developed
my skills, my confidence
and my ability to adapt.
The main skill I have improved is my organisational skill and ability to meet strict and
tight deadlines. I have also had the opportunity to meet and be colleagues with a
diverse range of people.
“Skills for Growth has a great team of people who are dedicated to help us as young
people achieve and believe in ourselves. The keyworkers and trainers are all great.
“My inspiration has been my manager at work, Dell Ceaton, who has been extremely
supportive and done nothing but encourage me every step of the way.
“When I complete my Apprenticeship, I want to continue to grow and excel within
Charles Stanley, hopefully gaining a management position.”
Skills for
Growth
Skills for Growth is a registered
charity that has been supporting
business and developing young
people in the South East –
connecting people and skills. Skills
for Growth has been delivering
Apprenticeships for over 30 years
and has helped many people to
gain new skills and begin careers
within their chosen profession. The
charity offers a fun and friendly
environment with knowledgeable
tutors and staff and helps people
through their Apprenticeship. Skills
for Growth focuses on candidates
based in the East End, Woolwich
and Bexleyheath. Skills for Growth
helped Charles Stanley recruit
three apprentices after the firm
had been working with it for a
year. Whilst working at Charles
Stanley, the apprentices also spend
one day a week studying for their
NVQ in business administration,
which they generally complete
within 12 months.
Business, Administration & Law
Employability Skills
Aspiration to Progress
The three Apprentices
from Skills for Growth
Skills for Growth Apprentice
Jasmin Begum
Advanced Technician Apprenticeships are available at South Thames
College in Civil and Building Services Engineering. The Apprenticeship
was developed for transport planning technicians with support from
Transport for London, the Chartered Institute of Highways and
Transportation and the Transport Planning Society.
These Apprenticeships are mapped to the Engineering Council UKSPEC
requirements for engineering technicians, so apprentices can apply for
EngTech registration with their chosen professional body when they
finish. This offers a valued work-based route to professional status for
aspiring engineers including those who are currently under-represented
such as women, ethnic minorities and those from disadvantaged
backgrounds.
The London employer-led consortium has been replicated in Leeds,
Manchester, Liverpool, the West Midlands, Southampton and Bristol
with over 30 companies and 10 colleges involved across the regions.
In September 2012, 140 apprentices started. This figure has increased
from eight in September 2010 and 40 in September 2011. It is
estimated that more than 200 apprentices will start in September 2013.
The consortium has won a number of awards including:
• Mayor of London’s Responsible Procurement Skills and Employment
Award (Dec 2010)
• Training Journal Apprenticeship Programme of the Year Award (Dec
2011)
with the Technician Apprenticeship
Consortium
Apprentice Success
South Thames College civil engineering technician apprentice, Regina
Tumblepot, recently became Crossrail’s ‘Apprentice of the Year’, with
fellow student, Ray Cantwell, nominated for the specialist apprentice
award. Regina has also been short listed for UKCG ‘Apprentice of
the Year’. Although the Apprenticeship can take up to three years to
complete, Regina should complete it in just two years. Her employer,
Morgan Sindall, is currently
planning her further progression
in civil engineering.
Regina Tumblepot said: “Being
an apprentice has given
me opportunities to move
ahead quicker and with more
confidence. Working with a major
employer like Morgan Sindall
has opened up experiences that
I wouldn’t have got by studying
full-time but I wanted to keep up
my studies too. I’m really glad
that my secondment to BBMV on
the Crossrail C510 project has
helped me grow and learn on the
job.”
The UK’s first Advanced Technician
Apprenticeship in civil engineering
for use in a design environment
was launched at South Thames
College in December 2010. The
Apprenticeship was developed
by a consortium of the UK’s
top engineering consultancies,
including Halcrow (now CH2M
Hill), Mott MacDonald, Hyder
Consulting, Capita Symonds,
WSP and Arup, with help from
Transport for London, the National
Apprenticeship Service, the
Institution of Civil Engineers and
the College. Designed specifically
to meet the employers’ needs
with a developing progression
route to civil engineering, this
Apprenticeship has gone from
strength to strength. South
Thames College continues
to be extremely proud of its
contribution to the success of
this Apprenticeship and its ability
to respond to both industry and
employer needs.
South Thames
College
Engineering & Manufacturing Technologies
An Employer led Consortium
Professional Body Partnership
AECOM
Arup
Atkins
Balfour Beatty
Construction
BDP
Blue Engineering
Byzak
Capita Symonds
Clancy Consulting
Crofton Design
EnterpriseMouchel
CH2M Hill
(Halcrow)
Hyder Consulting
Jacobs
Engineering
Mott MacDonald
Morgan Sindall
Mouchel
Parsons
Brinckerhoff
Pell Frischmann
Peter Brett
Associates
Ringway Jacobs
Steven A Hunt &
Associates
Tony Gee and
Partners
Troup, Bywaters
and Anders
URS
Vinci
Waterman
WSP Group
Also involved in the
consortium:
Institution of Civil
Engineers
Chartered Institute
of Building Services
Engineers
Chartered Institute
of Highways &
Transportation
National Apprenticeship
Service
Engineering Council
Transport for London
Edexcel
Further education
colleges involved:
Bridgend College
City of Bristol College
College of North West
London
Exeter College
Leeds College of
Building
Liverpool Community
College
Newcastle College
Solihull College
Southampton City
College
Companies involved in the programme include:
Crossrail’s Apprentice of the
Year - Regina Tumblepot
Ben Purton, Executive Chef from Guoman Hotel Group at the Royal
Horseguards Hotel
Finding new talent
“I am passionate about Apprenticeships. We have helped many young,
budding chefs flourish. I initiated the Guoman Chef Apprenticeship
programme within the group in partnership with Westminster Kingsway
College and I am pro-active in inspiring and mentoring young hospitality
professionals.
Why an Apprentice is right for our business
“I was involved in an apprenticeship when I first entered the kitchens
back in 1991 and have always seen them as the most positive way to
bring young people into our great industry and show them all the options
that are available to them. At Guoman Group, we pride ourselves in a
great teaching environment and are always keen to raise awareness of
opportunities within the industry. When I joined Guoman as Executive
Chef for The Royal Horseguards Hotel, I found a wealth of talent within
the hotel and the company but there was a lack of young chefs and a
lack of options to bring in new recruits who are just starting out. The
Apprenticeship model was the perfect way to encourage this.
How we chose our delivery partners
“I have a great relationship with local schools and Colleges and I wanted
to start a process within Guoman so that we could attract new chefs
to the business and start to develop our head chefs of the future. In
the first year, all our apprentices went on day release to Westminster
Kingsway College and every one of them progressed well, matured as
chefs and became better members of our teams in the hotels. Such
was the success in the first year that we extended our apprenticeship
programme. The second time 12 apprentice chefs completed the
programme. Apprentices are a key ingredient for our industry to
thrive. We will continue to sow, grow and harvest the best talent
we possibly can so that our hotels and our industry will continue to
benefit in the future.”
Terence Barrow. Apprenticeship in
Professional Cookery NVQ Level 3
What it means for me, and for my future?
“For me, this Apprenticeship is proof that I
am classically trained to work in the kitchen
through the College and with my experience in
the workplace, it shows future employers that
I also have to the knowledge to go with it.
Why I chose a London Apprenticeship?
“I chose to do an Apprenticeship in London
because London is full of new opportunities
and is such a diverse city, so you can learn
many of the world’s cuisines in one place.
How I found out about this career and
employment opportunity, and finally
made the choice?
“An Apprenticeship has always been
something that I wanted to do but I thought
I had missed out on it until I attended a
Springboard event and they put me in touch
with people from the industry and eventually
my current employers.
My experience as a London Apprentice
“My Apprenticeship has been an interesting
experience and you never know what
to expect as every day can present new
challenges. It has been a good year as I have
learnt many new things and the chef lecturers
both at College and in the workplace have
been telling me where I can improve and what
skills and ideas I can develop.”
with the Guoman Hotel Group
Leisure, Travel & Tourism
Attracting New Talent
Developing a Career Path
Westminster
Kingsway College
Westminster Kingsway College
is currently working with a number
of employers in the hospitality
industry to provide training
programmes and Apprenticeships
to meet their development needs.
Louise Jordan, Head of Hospitality
Apprenticeships at the College,
explained: “Apprenticeships are
the proven way to train your
workforce. Apprenticeships
can make your organisation
more effective, productive and
competitive and we are very
pleased to continue our successful
partnership with Guoman Hotel
Group.”
Apprentices in the kitchens at
Westminster Kingsway College
Apprenticeships are thriving in England and the success stories included in this publication
showcase the great diversity of high-quality Apprenticeships available and the contribution they
are making to the London economy. More and more employers are choosing Apprenticeships
to help their businesses grow by developing a motivated, skilled and qualified workforce. The
business benefits of Apprenticeships are well documented. Research shows that 96% of apprentice
employers report benefits to their business ranging from improved productivity to better staff
retention and recruitment cost savings.
The case studies in this publication showcase these benefits in practice, as well as demonstrating
the diversity and range of Apprenticeships. Apprenticeships now cover over 170 industries and
1,500 job roles in a variety of sectors from marketing to veterinary nursing, community arts to
construction. So there really is one to suit every type and size of business. Also, the introduction of
Higher Apprenticeships means that apprentices can train up to degree level and ensure businesses
have the necessary skills to compete in today’s tough financial climate.
Through the National Apprenticeship Service, employers can receive help with recruitment and
training costs, and tailored support at every stage of the Apprenticeship recruitment process.
There is also a grant of £3,000 available to assist smaller firms in taking on a young apprentice for
the first time in London. There has never been a better time to employ an apprentice.
To find out more about Apprenticeships and the AGE 16 to 24 grant, go to
www.apprenticeships.org.uk or call the National Apprenticeship Service on 08000 150 600.
Publication funded by LSIS and produced by Association of Colleges, London Region, and the London Work Based
Learning Alliance. For information on AoC please visit: www.aoc.co.uk/en/aoc_regions/AoC_London/. For information
on London Colleges please visit: www.londoncolleges.com. For information on LWBLA please visit: www.lwbla.com.
Design by www.trottydesign.co.uk

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Showcasing London’s Apprenticeships E-brochure

  • 2. Progression Client Impact Opening up Opportunities Alternative Education Environment Attracting Creative Talent Real Work and Self Employment Growing London’s Economy Pathway to Higher Education Opportunities in the Community Working with Social Enterprise International Links Transferable Skills Employability Skills Aspiration to Progress An Employer led Consortium Professional Body Partnership Attracting New Talent Developing a Career Path Stimulating Growth Flexible Partnership Working Career Progression Client Impact Opening up Opportunities Alternative Education Environment Attracting Creative Talent Real Work for Skills Aspiration to Progress An Employer led Consortium Professional Body Partnership Attracting New Talent Developing a Career Path S t i m u l a t i n g Growth Flexible P a r t n e r s h i p Working Career Progression Client Impact Opening up Opportunities A l t e r n a t i v e E d u c a t i o n E n v i r o n m e n t A t t r a c t i n g Creative Talent Real Work and Self Employment Growing London’s E c o n o m y Pathway to Higher Education Opportunities in the Community Working with Social Enterprise International Links Transferable Skills E m p l o y a b i l i t y Skills Aspiration to Progress An Employer led C o n s o r t i u m P r o f e s s i o n a l Body Partnership Attracting New Talent Developing a Career Path S t i m u l a t i n g Growth Flexible P a r t n e r s h i p Working Career Progression Client Impact Opening up Opportunities A l t e r n a t i v e E d u c a t i o n E n v i r o n m e n t A t t r a c t i n g Creative Talent Real Work and Self Employment Growing London’s E c o n o m y Pathway to Higher Education O p p o r t u n i t i e s Transferable Skills Stimulating Growth Flexible Partnership Working Career Progression Client Impact Opening up Opportunities Alternative Education Environment Attracting Creative Talent Real Work and Self Employment Growing London’s Economy Pathway to Higher Education Opportunities in the Community Working with Social Enterprise International Links Transferable Skills Employability Skills Aspiration to Progress An Employer led Consortium Professional Body Partnership Attracting New Talent Developing a Career Path Stimulating Growth Flexible Partnership Working Career Progression Client Impact Opening up Opportunities Alternative Education Environment Attracting Creative Talent Real Work and Self Employment Growing London’s E c o n o m y Pathway to Higher Education Opportunities in the Community Working with Social Enterprise International Links Transferable Skills E m p l o y a b i l i t y Skills Aspiration to Progress An Employer led C o n s o r t i u m P r o f e s s i o n a l Body Partnership Attracting New Talent Developing a Career Path S t i m u l a t i n g Growth Flexible P a r t n e r s h i p Working Career Progression Client Impact Opening up Opportunities A l t e r n a t i v e E d u c a t i o n E n v i r o n m e n t A t t r a c t i n g Creative Talent Real Work and Self Employment Growing London’s Economy Pathway toHigherEducation Opportunities in the Community Working with Social Enterprise International Links Transferable Skills E m p l o y a b i l i t y Skills Aspiration to Progress An Employer led C o n s o r t i u m P r o f e s s i o n a l Body Partnership Attracting New Talent Developing a Career Path S t i m u l a t i n g Growth Flexible P a r t n e r s h i p Working Career Foreword Apprenticeships are a resounding success in London. Today, over 100,000 Londoners are employed by businesses as apprentices. In 2012 over 90% of all apprentices completing their qualifications either continued in employment or went on to further study including higher education. The organisations who made this happen have come together to showcase what’s being achieved in our city. The aim of this e-brochure is to encourage more employers to recruit apprentices by showing how Colleges and companies are working together to build successful Apprenticeships. We enthusiastically back the Mayor of London’s call for more London- based businesses to recruit apprentices. Apprenticeships make businesses more profitable and transform the lives of so many people in our city. Ian Ashman, Principal of Hackney Community College and AoC London Chair Victor Farlie, Chair, London Work Based Learning Alliance London Apprenticeships: London’s Growth The 2012 Olympic and Paralympic Games showed the world what London can achieve when we tap into our pool of tremendously talented and enthusiastic young people. What we now need is to harness this approach to drive forward economic growth in the Capital. In City Hall we are committed to helping businesses grow and provide the foundation for our capital's prosperity. This depends upon getting more of our talented young Londoners into work. For us, this means apprenticeships. Since August 2010 we have led an apprenticeship campaign that has helped generate over 100,000 new London apprentices. We want to go further. In the Mayor's 2020 Vision for London there is an ambition to work with business to create a minimum of 250,000 apprenticeships in London by 2016. After we have reached our ambitious apprenticeship target for 2016, our aim is to work in partnership with businesses to create another 250,000 new apprenticeships by 2020. Colleges and training providers are at the heart of London achieving this ambition. This is why I am delighted that the Association of Colleges, London Region and the London Work Based Learning Alliance have worked together to showcase in this brochure best practice in apprenticeships provision, highlighting the fantastic quality of London's apprentices and the businesses that employ them. Kit Malthouse, Deputy Mayor for Business and Enterprise Agriculture, Horticulture and Animal Care Arts, Media and Publishing Business, Administration and Law Construction, Planning and the Built Environment Education and Training Engineering and Manufacturing Technologies Health, Public Services and Care Information and Communication Technology Leisure, Travel and Tourism Retail and Commercial Enterprise Agriculture, Horticulture and Animal Care Arts, Media and Publishing Business, Administration and Law Construction, Planning and the Built Environment Education and Training Engineering and Manufacturing Technologies Health, Public Services and Care Information and Communication Technology Leisure, Travel and Tourism Retail and Commercial Enterprise Agriculture, Horticulture and Animal Care Arts, Media and Publishing Business, Administration and Law Construction, Planning and the Built Environment Education and Training Engineering and Manufacturing Technologies Health, Public Services and Care Information and Communication Technology Leisure, Travel and Tourism Retail and Commercial Enterprise Agriculture, Horticulture and Animal Care Arts, Media and Publishing Business, Administration and Law Construction, Planning and the Built Environment Education and Training Engineering and Manufacturing Technologies Health, Public Services and Care Information and Communication Technology Leisure, Travel and Tourism Retail and Commercial Enterprise
  • 3. “We employ around 100 apprentices across the Bellway Group. As an industry it is vital that we bring through young people and equip them with the skills they need to develop a successful career in house building. We are very pleased to be working with Barking & Dagenham College. Their learning facility coupled with our on-site training provides an excellent start for young people wishing to progress.” Stimulating growth for London This partnership offers excellent opportunities for students to become skilled tradespeople. Section 106 of the Town and Country Planning Act 1990, promoting local employment within a borough regeneration project, stimulates growth in London through jobs and housing opportunities. The essential and special ingredients to partnership working: A flexible approach means apprentices can start their training mid academic year, which suits both employer and students. The Apprenticeships provide employment opportunities for part-time students to further develop and enhance their skills in the workplace environment. This programme is just one example of the excellent partnership working between Barking & Dagenham College and its local borough. Cathy Walsh, Principal and Chief Executive of Barking & Dagenham College, said: “Barking & Dagenham College trains over 700 apprentices every year in a number of occupational careers. We also run our own Apprenticeship training agency (Apprenticeships Works): the College employs apprentices and places them in a skills-to-jobs matching service with employers across East London. Apprenticeships offer a fantastic way of starting young people on their chosen career path. “ “Preparing students for the world of work today is not just about gaining qualifications. Experience is equally important and Apprenticeships are a great way of combining all these aspects, allowing College leavers with Bellway Homes Barking & Dagenham College Creating this opportunity Bellway Homes are one of the London Borough of Barking and Dagenham’s housing contractors. As part of their contract, Bellway Homes are committed to providing Apprenticeship opportunities to local residents. This commitment has included recruiting four apprentices from Barking & Dagenham College’s full-time learner responsive classes across the areas of plumbing, painting and decorating, and carpentry and brickwork. The apprentices have all been employed directly by Bellway Homes. The Apprenticeships promote employment opportunities within the student body and help to increase skills in the Bellway Homes workforce. Construction, Planning, Built Environment Stimulating Growth Flexible Partnership Working with the Goddard Veterinary Group Ben Everett, Amy’s manager at Goddard Veterinary Group, said: “Amy is extremely hardworking, which has led her to pass her courses with flying colours. She is incredibly enthusiastic with endless amounts of energy and has limitless compassion for the patients within her care. She’s been an indispensable asset to the practice. Amy also has a great relationship with the clients and makes a huge effort to get to know them, so they always get a very personal service from her. “The practical skills Amy has developed through her College course have improved her patient care, while the theoretical knowledge she’s gained means she can give more information to clients. Apart from this, she is more confident in general and appears to have higher aspirations for her career than she did before starting the Apprenticeship. She has become more motivated as Amy Cowcher, 20, Apprenticeship in Level 3 Veterinary Nursing Amy’s passion in life is caring for animals. Five years ago she began volunteering with the London-wide Goddard Veterinary Group. She showed huge enthusiasm, working her way up to qualify as an animal nursing assistant in 2010 and gained full employment. Amy then wanted to go on and qualify as a full veterinary nurse. So in 2012, the company sourced City and Islington College for an Apprenticeship for Amy as a veterinary nurse because of the College’s reputation as a first-class provider for veterinary nursing. For the two and a half years of her Apprenticeship, Amy is working four days a week and studying one day a week. City and Islington College Agriculture, Horticulture and Animal Care Career Progression Client Impact and young adults the chance to earn and learn at the same time. Apprenticeships ensure you gain technical knowledge and hands-on practical expertise within a company, which is so important at a time when you need to stand out in a crowded job market. It’s this combination that will help demonstrate to future employers that you can do the job – because you’ve got the qualifications and the experience too.” Apprentice Mitchell Ware After successfully completing my level 1 Basic Plumbing studies course at Barking & Dagenham College, I was referred to this Apprenticeship opportunity by a member of the College’s plumbing team. This course means everything for me and for my future as I am looking to a build career in plumbing. My experience as an Apprentice has been very positive and I have learned a lot. On completion of my level 2 I hope to progress onto my level 3 Apprenticeship.
  • 4. with Goldman Sachs City Gateway was set up in 1999 by a group of workers from the City who were involved in local churches to bring hope to the local community of Tower Hamlets. City Gateway aims to help the hardest- to-reach young people and women in the borough. City Gateway has been recognised as an example of national best practice in Apprenticeships and youth engagement, winning a Big Society Award 2012. In 2011/12, over 90% of City Gateway apprentices successfully completed their Apprenticeships. City Gateway was graded as outstanding by Ofsted in 2011 and became the first organisation in the UK to receive the Hear By Right Gold Award for youth participation in service design. In 2012, City Gateway opened the first alternative provision Free School in London, providing an alternative education environment for learners who have disengaged from mainstream education. Goldman Sachs Group, Inc. is one of the world’s pre-eminent global investment banking, securities and investment management firms. It provides a wide range of financial services to corporations, financial institutions, governments and high-net-worth individuals. Founded in 1869, the firm has its headquarters in New York and maintains offices in all the major financial centres around the world. Goldman Sachs has had 10 City Gateway apprentices, who have all made impressive progress and made a positive contribution to the organisation. As a result, Goldman Sachs would strongly advise other organisations to take on apprentices. Michelle Pinggera Chief of Staff for EMEA at Goldman Sachs said: “It has been a revelation. One by one these 10 apprentices began to transform into competent, focused, poised young people. If our experience is anything to go by, other businesses should go for it.” She added of apprentice, Chad Webb: “Chad is a true testament to the positive impact of this campaign. The dedication, commitment and enthusiasm that he shows towards his role is a tribute not only to his strength of character but also to the maturity that he continues to demonstrate on a daily basis.” Chad Webb’s story. Chad grew up on a run-down housing estate in East London with little hope for a future. Now he’s excelling at Goldman Sachs and has dreams of running his own record label. How I found the opportunity? Chad always stood out at school because he was so passionate about pursuing a career. His focus in the classroom often made him subject to ridicule but he overcame others’ taunts and made it to university. Unfortunately, Chad lacked the emotional and financial support of a family and was unable to carry on. After returning to London he came across City Gateway. Why I chose an Apprenticeship? Chad’s dedication to building a strong career was self-evident and with the help of City Gateway, he was accepted onto an Apprenticeship at Goldman Sachs. Working has really helped Chad to believe in himself and his dreams. What’s next? Chad is in the process of registering his own record label and he has also found the maturity to restore his broken family relationships. City Gateway Business, Administration & Law Opening up Opportunities Alternative Education Environment Amy said: “Through College I am becoming more confident with veterinary terminology and am now able to understand medical conditions and their treatments far more effectively. I really enjoy my course and life at the College. The teachers are experts at what they do and are always available to offer support as they were once veterinary nurses themselves. “I want to qualify as a veterinary nurse and would like to progress in my career to become a head nurse in a managerial role. I can’t wait to be qualified so I can contribute more to the practice and give so much more to the veterinary industry.” City and Islington College Principal, Frank McLoughlin, said: “As a College we are very committed to getting young people a result, which is obviously of huge benefit to our organisation.” “Amy has achieved a lot since deciding to volunteer with Goddard Veterinary Group five years ago. She has attained 12 GCSE’s at A*-C, secured a distinction in her animal nursing assistant course, passed her first Royal College veterinary exam, and was recognised as City and Islington College’s ‘Apprentice of the Year’ for 2013.” Amy (centre) with fellow student and Dawn Platten, Course Manager for Veterinary Nursing into jobs through the delivery of outstanding vocational courses including Apprenticeships. In this respect we are very proud of Amy’s achievements and wish her all the best for the future.” Goldman Sachs apprentice Chad Webb addresses guests at Buckingham Palace
  • 5. Creative Agency, Poke, is one of the companies involved in working with the College to create the Higher Apprenticeship in Digital Media. Its founding partner, Tom Hostler, said: “Running a creative, digital and media company for 12 years, finding the next source of talent has never been far from my priorities. Having young people in the company will help us to be more responsive to our clients.” The employers are also offering Advanced Apprenticeships for digital/ IT assistants and front of house and office support, which have been created over the 2012/13 year. The Tech City Apprenticeship programme will give 500 young people the opportunity to work in London’s most exciting and high-profile digital companies over the next three years. ITN is one of the world’s leading news and multimedia content companies. It creates, packages and distributes news, entertainment, factual and corporate content on multiple platforms to customers around the globe. The news programming produced for ITV, Channel 4 and Channel 5 reaches around 10 million people every day, providing comprehensive, impartial news provision for the British public. As well as providing television news, ITN operates two other divisions: footage sales business ITN Source, and video creation enterprise ITN Productions. Robin Elias, Managing Editor at ITN said: “Through its Apprenticeship programme, DV8 has introduced us to a previously untapped pool of enthusiastic and skilled talent. We have met a group of young people with a passion for media, coupled with technical know-how. They are focused, multi-skilled and totally at ease with the landscape of modern media. At ITN we want to open our doors and give opportunities to talent like this.” DV8 Training with ITN DV8 specialises in digital media, music and event management and has become one of London’s leading training and education providers. The company is an active member of the Apprenticeship Ambassador network across London and its Apprenticeship offer has just been awarded the prestigious ‘mark of excellence’ from Creative Skillset Tick. There is such a strong demand for Apprenticeships and working in the digital media industry, that DV8 is opening a new 16-19 Free School in East London in September 2014. Arts, Media and Publishing Attracting Creative Talent Real Work and Self Employment Kadeem Henry’s Story Hackney Community College Background to the Partnership Hackney Community College is based in the heart of London’s Tech City, home to almost 3,000 tech companies. Creative and IT jobs are plentiful here but, since 80% of them are never advertised, local young people find it almost impossible to get a foot in the door. Hackney Community College decided to address the problem. When it talked to the owners and managers of Tech City companies, the College found they were actually keen to tap into Hackney’s young talent. Some of the Tech City employers formed themselves into two working groups to create two new unique Higher Apprenticeships in Digital Media and Applications Development in conjunction with the College. These are due to run from September 2013. Arts, Media and Publishing Growing London’s Economy Pathway to Higher Education Kadeem Henry is a DV8 creative and digital media apprentice on placement at ITN News. Kadeem previously studied level 2 media at DV8 Training and then progressed onto the Apprenticeship having developed a range of digital media and video editing skills and a strong online portfolio. with Tech City Apprenticeships For the first part of his Apprenticeship, Kadeem worked at a photography studio in Oxford Street as a video and photo editor. He has now moved to ITV news as a camera operator and sound recordist. “I decided on an Apprenticeship after finding my passion for media in the summer holidays whilst looking for my next move. Video and editing used both my creative and physical talents. “The maturity required to step into the real world is the biggest challenge. An Apprenticeship pushes you into the real world where you do real work for real businesses. It was a drastic step from the ‘what you would do in this situation?’ learning I’d done previously. “My biggest achievement and the most rewarding part has been successfully proving that I am skilful enough to work in a real professional environment.” Kadeem Henry is the recent winner of the nationally prestigious Sony Playstation competition. Apprentice, Kadeem Henry
  • 6. Martin King: the Learner Perspective Martin, who is 19, has a passion for technology. Through the National Apprenticeship Service website, he applied for an IT role at Didgeroo, a Shoreditch-based creative web studio. He is doing an Advanced Apprenticeship (level 3) in IT with specialist units covering web design and is one of a number of pioneer Tech City apprentices. Martin King (centre) with his employer, Chris Skitch (right) and Ian Ashman, Principal of Hackney Community College. Family Mosaic, one of London’s largest social landlords, develops multi-million pound housing developments and works with some of the UK’s largest and most established building contractors. As a result, it is uniquely placed to promote and support employment opportunities that benefit local communities. Family Mosaic believes in supporting people to achieve by providing a ‘hand up’ and the Apprenticeship model fits this really well. In April 2012, the first year of its new Apprenticeship programme, Family Mosaic set an ambitious target of recruiting 50 apprentices. The response was overwhelming and 59 young people secured an Apprenticeship. The organisation has now quadrupled its second-year target to 200 Apprenticeships. Family Mosaic believes that Apprenticeships offer a win-win situation as individuals benefit from earning while learning new skills, whilst employers are able to reduce salary expenditure. Construction, Planning, Built Environment Opportunities in the Community Working with Social Enterprise with Family MosaicHawk Training Hawk Training is one of London’s most successful Apprenticeship providers with state-of-the-art classrooms and teaching facilities in Twickenham. It is an Investors in People Gold member. Clients include 10 Downing Street, GlaxoSmithKline and kidsunlimited nurseries. Commercial Director, Crawford Knott, said: “We work very closely with Family Mosaic to design and deliver the training and qualifications they need. The payback to Family Mosaic is phenomenal.” Ian Ashman, Principal of Hackney Community College, said: “The two biggest challenges faced by Tech City today are recruiting the skilled people the businesses need and getting local people into the fantastic jobs that this sector has to offer. Tech City Apprenticeships will address both of these challenges.” At work, Martin has used advanced technical skills, such as hard coding for websites, as well as more general development and design through content management. He has also been learning how a small business is run and developing a wide range of work skills. Martin said: “The real draw of an Apprenticeship is getting a job and the work experience. I love what I’m doing and that I’m actually working on clients’ projects. The qualification, when I get it, is an added bonus. I’m helping this small company, and if they’re in a position to hire me as a permanent staff member when this is done, it’s a win-win situation”.
  • 7. Business, Administration & Law International Links Transferable Skills Redwood Skills with Linklaters Established in Acton, West London in 2008, Redwood Skills has grown rapidly to become one of London’s most successful Apprenticeship providers. They work with a wide variety of employers delivering Apprenticeships across London and Nationally in office-based service industries and collaborating with other providers who deliver engineering and IT-software Apprenticeships. Redwood Skills has also established Redwood College to manage Ealing Council’s vocational offer for 14-16-year-olds and has specialist courses for 16-18-year- olds who are not in education or employment. Redwood Skills has pioneered new collaborative education programmes with Hillingdon Training and the Head to Head charity Lucianne Powell’s story “I had always wanted to work in the City. Before when I applied for jobs I was told I was lacking in experience so becoming an Apprenticeship has given me the opportunity to work and complete a qualification in level 3 Business Administration. “I found out about the Apprenticeship programme when I visited my local Linklaters is one of London’s most prestigious law firms. Able to trace its roots back to 1838, it has been a leading firm in the City of London ever since and today has a global presence. Linklaters is now a leader in Europe and Asia and works across Eastern Europe and the Middle East. It is also one of the few international firms able to advise on Japanese law. Within Europe, it has been building up offices in cities such as Amsterdam and Milan. JobCentre Job Plus. After applying, I underwent a screening interview with my local council and was then put forward for an interview at Linklaters. Linklaters then offered me an Apprenticeship for 12 months within their human resources team. “I feel this experience is going to make a big difference to my future career. The Apprenticeship programme has given me a great boost in confidence and was a huge stepping stone for me both personally and professionally. “I have received fantastic support from both my employer and my Apprenticeship assessor. This has made the experience easier and more enjoyable. My assessor was really helpful in guiding me through my NVQ coursework and showing me how it linked into my job. “Following on from my Apprenticeship, I now feel very excited about my future partly because I have just been offered a fixed-term contract at Linklaters and have recognised that I want to pursue a career in human resources.” The Apprentice Perspective Christian Gonzalez, Family Mosaic’s first internal apprentice, said: “Having not progressed further I felt lost and very demotivated. The Apprenticeship has given me a job that is providing experience and a good wage. I was able to find one close to home and don’t need to spend a lot travelling. “Being able to do an Apprenticeship with an organisation that values what I can bring and also wants to invest in me is a fantastic opportunity. I am learning under very experienced people who are supporting and guiding me as I become more independent and learn to support myself. “I have gone from strength to strength, gaining knowledge from some of the brightest people I have ever met. I want to progress to do a level 3 within my current team or explore other areas of the business. I am being supported to look at external options and have been given a mentor so that I can discuss possible career paths. I have gained so much in a short space of time.”Hawk Training Apprentices with Marc Molloy from Family Mosaic
  • 8. with Charles Stanley The Charles Stanley Group PLC is a British investment management firm, which is listed on the London Stock Exchange. The group consists of four principal trading companies which cover a wide range of financial services. Che Stoddart- Senior Recruitment Adviser at Charles Stanley, who coordinates the Apprenticeship scheme said this about the Apprentices from Skills for Growth: “We are absolutely thrilled to have Jasmin, Jahangir and Juber join us as apprentices at Charles Stanley. We are delighted to have been able to offer the opportunity to embark on a career in the City to those that may not have previously considered it. We are confident they will gain valuable experience during their time here while also studying for their NVQ, which will hopefully lead to a long and successful career here at Charles Stanley.” The apprentices: Jasmin Begum - Charles Stanley’s specialist pensions division Jahangir Alamand - Finance Department Juber Ahmed - ICT department Jasmin Begum’s Story Jasmin was originally referred to Skills for Growth in 2011 after she visited Connexions when she was bored of her fashion retail job. She wanted to pursue a career that would give her experience and qualifications at the same time as giving her access to the professional world of work. “When I went for an interview and assessment at Skills for Growth, I was asked to attend CV writing and interview technique workshops to improve on my work readiness. After this the recruitment team called to advise that my CV would begin to go out. “I was advised that I had been short listed for interview with Charles Stanley, a stock brokerage company based in Liverpool Street. I was elated and felt extremely fortunate. After a hard and complex interview, I was offered the role of Apprentice Administrator in the specialist pensions division. This is doing a level 2 Apprenticeship in Business and Administration, which has just been extended to a level 3. “Skills for Growth has helped me to grow and develop. It was very daunting going from being a school leaver working in retail to entering the world of work in a fast-paced City environment. But I really love it. I have developed my skills, my confidence and my ability to adapt. The main skill I have improved is my organisational skill and ability to meet strict and tight deadlines. I have also had the opportunity to meet and be colleagues with a diverse range of people. “Skills for Growth has a great team of people who are dedicated to help us as young people achieve and believe in ourselves. The keyworkers and trainers are all great. “My inspiration has been my manager at work, Dell Ceaton, who has been extremely supportive and done nothing but encourage me every step of the way. “When I complete my Apprenticeship, I want to continue to grow and excel within Charles Stanley, hopefully gaining a management position.” Skills for Growth Skills for Growth is a registered charity that has been supporting business and developing young people in the South East – connecting people and skills. Skills for Growth has been delivering Apprenticeships for over 30 years and has helped many people to gain new skills and begin careers within their chosen profession. The charity offers a fun and friendly environment with knowledgeable tutors and staff and helps people through their Apprenticeship. Skills for Growth focuses on candidates based in the East End, Woolwich and Bexleyheath. Skills for Growth helped Charles Stanley recruit three apprentices after the firm had been working with it for a year. Whilst working at Charles Stanley, the apprentices also spend one day a week studying for their NVQ in business administration, which they generally complete within 12 months. Business, Administration & Law Employability Skills Aspiration to Progress The three Apprentices from Skills for Growth Skills for Growth Apprentice Jasmin Begum
  • 9. Advanced Technician Apprenticeships are available at South Thames College in Civil and Building Services Engineering. The Apprenticeship was developed for transport planning technicians with support from Transport for London, the Chartered Institute of Highways and Transportation and the Transport Planning Society. These Apprenticeships are mapped to the Engineering Council UKSPEC requirements for engineering technicians, so apprentices can apply for EngTech registration with their chosen professional body when they finish. This offers a valued work-based route to professional status for aspiring engineers including those who are currently under-represented such as women, ethnic minorities and those from disadvantaged backgrounds. The London employer-led consortium has been replicated in Leeds, Manchester, Liverpool, the West Midlands, Southampton and Bristol with over 30 companies and 10 colleges involved across the regions. In September 2012, 140 apprentices started. This figure has increased from eight in September 2010 and 40 in September 2011. It is estimated that more than 200 apprentices will start in September 2013. The consortium has won a number of awards including: • Mayor of London’s Responsible Procurement Skills and Employment Award (Dec 2010) • Training Journal Apprenticeship Programme of the Year Award (Dec 2011) with the Technician Apprenticeship Consortium Apprentice Success South Thames College civil engineering technician apprentice, Regina Tumblepot, recently became Crossrail’s ‘Apprentice of the Year’, with fellow student, Ray Cantwell, nominated for the specialist apprentice award. Regina has also been short listed for UKCG ‘Apprentice of the Year’. Although the Apprenticeship can take up to three years to complete, Regina should complete it in just two years. Her employer, Morgan Sindall, is currently planning her further progression in civil engineering. Regina Tumblepot said: “Being an apprentice has given me opportunities to move ahead quicker and with more confidence. Working with a major employer like Morgan Sindall has opened up experiences that I wouldn’t have got by studying full-time but I wanted to keep up my studies too. I’m really glad that my secondment to BBMV on the Crossrail C510 project has helped me grow and learn on the job.” The UK’s first Advanced Technician Apprenticeship in civil engineering for use in a design environment was launched at South Thames College in December 2010. The Apprenticeship was developed by a consortium of the UK’s top engineering consultancies, including Halcrow (now CH2M Hill), Mott MacDonald, Hyder Consulting, Capita Symonds, WSP and Arup, with help from Transport for London, the National Apprenticeship Service, the Institution of Civil Engineers and the College. Designed specifically to meet the employers’ needs with a developing progression route to civil engineering, this Apprenticeship has gone from strength to strength. South Thames College continues to be extremely proud of its contribution to the success of this Apprenticeship and its ability to respond to both industry and employer needs. South Thames College Engineering & Manufacturing Technologies An Employer led Consortium Professional Body Partnership AECOM Arup Atkins Balfour Beatty Construction BDP Blue Engineering Byzak Capita Symonds Clancy Consulting Crofton Design EnterpriseMouchel CH2M Hill (Halcrow) Hyder Consulting Jacobs Engineering Mott MacDonald Morgan Sindall Mouchel Parsons Brinckerhoff Pell Frischmann Peter Brett Associates Ringway Jacobs Steven A Hunt & Associates Tony Gee and Partners Troup, Bywaters and Anders URS Vinci Waterman WSP Group Also involved in the consortium: Institution of Civil Engineers Chartered Institute of Building Services Engineers Chartered Institute of Highways & Transportation National Apprenticeship Service Engineering Council Transport for London Edexcel Further education colleges involved: Bridgend College City of Bristol College College of North West London Exeter College Leeds College of Building Liverpool Community College Newcastle College Solihull College Southampton City College Companies involved in the programme include: Crossrail’s Apprentice of the Year - Regina Tumblepot
  • 10. Ben Purton, Executive Chef from Guoman Hotel Group at the Royal Horseguards Hotel Finding new talent “I am passionate about Apprenticeships. We have helped many young, budding chefs flourish. I initiated the Guoman Chef Apprenticeship programme within the group in partnership with Westminster Kingsway College and I am pro-active in inspiring and mentoring young hospitality professionals. Why an Apprentice is right for our business “I was involved in an apprenticeship when I first entered the kitchens back in 1991 and have always seen them as the most positive way to bring young people into our great industry and show them all the options that are available to them. At Guoman Group, we pride ourselves in a great teaching environment and are always keen to raise awareness of opportunities within the industry. When I joined Guoman as Executive Chef for The Royal Horseguards Hotel, I found a wealth of talent within the hotel and the company but there was a lack of young chefs and a lack of options to bring in new recruits who are just starting out. The Apprenticeship model was the perfect way to encourage this. How we chose our delivery partners “I have a great relationship with local schools and Colleges and I wanted to start a process within Guoman so that we could attract new chefs to the business and start to develop our head chefs of the future. In the first year, all our apprentices went on day release to Westminster Kingsway College and every one of them progressed well, matured as chefs and became better members of our teams in the hotels. Such was the success in the first year that we extended our apprenticeship programme. The second time 12 apprentice chefs completed the programme. Apprentices are a key ingredient for our industry to thrive. We will continue to sow, grow and harvest the best talent we possibly can so that our hotels and our industry will continue to benefit in the future.” Terence Barrow. Apprenticeship in Professional Cookery NVQ Level 3 What it means for me, and for my future? “For me, this Apprenticeship is proof that I am classically trained to work in the kitchen through the College and with my experience in the workplace, it shows future employers that I also have to the knowledge to go with it. Why I chose a London Apprenticeship? “I chose to do an Apprenticeship in London because London is full of new opportunities and is such a diverse city, so you can learn many of the world’s cuisines in one place. How I found out about this career and employment opportunity, and finally made the choice? “An Apprenticeship has always been something that I wanted to do but I thought I had missed out on it until I attended a Springboard event and they put me in touch with people from the industry and eventually my current employers. My experience as a London Apprentice “My Apprenticeship has been an interesting experience and you never know what to expect as every day can present new challenges. It has been a good year as I have learnt many new things and the chef lecturers both at College and in the workplace have been telling me where I can improve and what skills and ideas I can develop.” with the Guoman Hotel Group Leisure, Travel & Tourism Attracting New Talent Developing a Career Path Westminster Kingsway College Westminster Kingsway College is currently working with a number of employers in the hospitality industry to provide training programmes and Apprenticeships to meet their development needs. Louise Jordan, Head of Hospitality Apprenticeships at the College, explained: “Apprenticeships are the proven way to train your workforce. Apprenticeships can make your organisation more effective, productive and competitive and we are very pleased to continue our successful partnership with Guoman Hotel Group.” Apprentices in the kitchens at Westminster Kingsway College
  • 11. Apprenticeships are thriving in England and the success stories included in this publication showcase the great diversity of high-quality Apprenticeships available and the contribution they are making to the London economy. More and more employers are choosing Apprenticeships to help their businesses grow by developing a motivated, skilled and qualified workforce. The business benefits of Apprenticeships are well documented. Research shows that 96% of apprentice employers report benefits to their business ranging from improved productivity to better staff retention and recruitment cost savings. The case studies in this publication showcase these benefits in practice, as well as demonstrating the diversity and range of Apprenticeships. Apprenticeships now cover over 170 industries and 1,500 job roles in a variety of sectors from marketing to veterinary nursing, community arts to construction. So there really is one to suit every type and size of business. Also, the introduction of Higher Apprenticeships means that apprentices can train up to degree level and ensure businesses have the necessary skills to compete in today’s tough financial climate. Through the National Apprenticeship Service, employers can receive help with recruitment and training costs, and tailored support at every stage of the Apprenticeship recruitment process. There is also a grant of £3,000 available to assist smaller firms in taking on a young apprentice for the first time in London. There has never been a better time to employ an apprentice. To find out more about Apprenticeships and the AGE 16 to 24 grant, go to www.apprenticeships.org.uk or call the National Apprenticeship Service on 08000 150 600. Publication funded by LSIS and produced by Association of Colleges, London Region, and the London Work Based Learning Alliance. For information on AoC please visit: www.aoc.co.uk/en/aoc_regions/AoC_London/. For information on London Colleges please visit: www.londoncolleges.com. For information on LWBLA please visit: www.lwbla.com. Design by www.trottydesign.co.uk