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Ensuring Quality
of Health Care Data:
A Canadian Perspective
Data Quality Asia Pacific Congress 2011

Heather Richards
Consultant
Canadian Institute for Health Information (CIHI)
Tel:+1 250 220 2206
Email: hrichards@cihi.ca




                                                   1
Agenda
> The Canadian Institute for Health Information
> Data Quality Challenges in Canada
> Strategies to Ensure Data Quality:
  – CIHI’s Data Quality Framework
  – Data Quality Reporting Tools and Studies
  – Techniques for Communicating Data
    Quality


                                                  2
The Canadian Institute for
Health Information




                             3
Canadian Institute for Health Information

> National, independent, not-for-profit agency,
  established in 1994
> One of Canada’s leading sources of high-quality,
  reliable and timely health information
> 27 health databases
  and registries
> 7 offices




                                                     4
CIHI’s Mandate

> Coordinate, develop, maintain and disseminate
  health information on Canada’s health system
  and the health of Canadians




                                                  5
CIHI's Mandate Con't

> Provide accurate and
  timely information
  required for:
  – Sound health policy
  – Effective management
    of the health system
  – Public awareness about
    factors affecting
    good health


                             6
Data Quality Challenges
in Canada




                          7
Data Challenge: Variety of Partners
> Accommodating different coding standards at
  provincial/territorial level versus national level;
> Recognizing different uses of the data and different
  focus on data quality;
> Adjusting for differing data collection methods




                                                         8
CIHI Partners
                    Health              Regional
                    facilities          health authorities


      Statistics                                      Health
      Canada                                          Canada




   Ministries                    CIHI                    Professional
   of health                                             associations



 Non-governmental                                   Private sector
 organizations                                      organizations
                             Researchers


                                                                        9
Data Challenge: Secondary Data Collector

> CIHI does not collect data directly
> Our data comes from:
  – provincial governments;
  – hospitals; and
  – professional associations

                         … this means that
               we cannot affect first hand
   how that data is captured and collected.

                                              10
Data Challenge: Secondary Data Collector
> CIHI relies on data providers (some are voluntary
  data providers) to report accurate information
> Poor quality data often result from difficulties in
  collection standards, coding standards and
  chart documentation – and lack of training




                                                        11
Data Challenges: Other
> Variety of databases and usability
> Data flow and timeliness
> Coding and comparability
> Hospital practices and data completeness




                                             12
End-stage renal failure




                          www.vancouversun.com   13
Question: Are Risk Factors Completely
Captured at all Facilities?
         Prevalence of Pulmonary Edema
70%

60%

50%

40%
            Inter-Quartile Range: 13-27%
30%

20%

10%

0%
                                           14
Questionnaire Reveals a Correlation of
Data Completeness to Hospital Practices
               Prevalence of Pulmonary Edema
70%

60%

50%

40%
        IQR: 8-21%                   IQR: 16-29%
30%

20%

10%

0%
      Reviews select       Reviews all documentation
      documentation
                                                       15
Chart Review Confirms Under-Reporting


                           Prevalence (%)
                                   Data Captured
                   Data Captured
                                   by CIHI coder
                    by Dialysis
                                    during Chart
                    Clinic Staff
                                       Review
Pulmonary edema        22                    27

 Sensitivity=62%
 Specificity=93%     Epidemiologists and clinical
                     researchers prefer seeing
      PPV=77%        these statistics…
      NPV=87%
                                                    16
Strategies to Ensure Data Quality


  •   CIHI’s Data Quality Framework
  •   Data quality reports and studies
  •   Techniques for communicating DQ



                                         17
Strategies to Ensure Data Quality
     CIHI’s Data Quality Framework




                                     18
CIHI’s Data Quality Framework

> Objective approach to
  assessing data quality
  and producing standard
  documentation
> Three parts
  1. Work Cycle
  2. Assessment Tool
  3. Documentation


                                19
1. Data Quality Work Cycle


                    Plan




        Assess               Implement




                                         20
2. Data Quality Assessment Tool

> Provides a consistent
  approach for defining
  data quality
                               5
> Five dimensions          Dimensions
  – Accuracy
  – Comparability              19
                          Characteristics
  – Timeliness
  – Usability
                                61
  – Relevance                Criteria
                                            21
2. Data Quality Assessment Tool


Accuracy
Comparability
                Coverage
Timeliness      Capture and collection
Usability       Unit non-response
                Item (partial) non-response
Relevance       Measurement error
                Edit and imputation
                Processing and estimation
                                              Population of reference explicitly stated
                                              Coverage issues are documented
                                              Frame validated
                                              Under or over-coverage rate




                                                                                          22
Assessment Tool: Educational Component




                                         23
3. Data Quality Documentation




> Details the data quality
  documentation required
  for each data holding




                                24
Metadata Documentation

Retain
knowledge
about the
management
of a
database
with the
database.


                         25
Strategies to Ensure Data Quality
     Data Quality Reporting Tools
     and Studies




                                    26
Deputy Minister Data Quality Reports

> Bird’s eye view
> Broad DQ scope:
  assess accuracy,
  timeliness, comparability
  and usability
> Specific audience:
  Deputy Ministers of
  Health



                                       27
Features of the Deputy Minister
Data Quality Reports

> Each indicator is important to the success
  of a database and has a defined action to
  improve performance
  – Snapshot of results across all jurisdictions
  – Trending over time

> 11 databases
  – 8 from CIHI
  – 3 from Statistics Canada



                                                   28
Components of the Deputy Minister
Data Quality Reports
                   P/T indicator
                      tables


  Trending                            Database-
   results                          specific reports




                                            Technical
Flags table
                                           documents




                 Each DM package
                                                        29
Trending: Discharge Abstract Database

        Indicator 1: Total Outstanding Hard Error
                Rate, per 1,000 Abstracts
2.5

2.0

      2003-04
1.5
                                            2007-08
                                                      2008-09
1.0
                                                                2009-10

0.5             2004-05 2005-06
                                  2006-07
0.0
                            Optimal Value = 0
                                                                          30
Response to Reports

Positive:
> Highlights to DM the value of a
  database; increases coverage of
  data holdings
> Reveals systemic problems
  causing DQ issues; helps Deputy
  Ministers prioritize and reallocate
  resources
> Congratulates on past DQ
  improvements; facilitates creation
  of DQ improvement action plans


                                        31
Reabstraction Studies

> Detailed review
> Narrow DQ scope: assess
  coding consistency,
  correctness, completeness
> Wide audience




                              32
Study Methods

> A chart review to
  recapture the data and
  compare
                                                     Reabstractor
                                                     assigns
                                       Application   reasons for
                                       compares      differences
                                       data
                    Application
                    reveals original
                    data

     Reabstractor
     recodes
     from chart

                                                                    33
Overview
                              Determine
            Share               study
            results            method




                Study Objectives
      Process                              Develop
        and                                 data
      analyze                             collection
        data                                 tool

                          Train
                        coders,
                      collect data


                                                       34
Reabstraction Study Example
DAD: Discharge Abstract Database

> Data on acute-care hospital activity
> Data supports:
   – funding and system planning decisions at
     government level
   – management decisions at the facility level
   – clinical research at the academic level



                                                  35
Strategies to Ensure Data Quality
     Techniques for Communicating
     Data Quality




                                    36
Communicating Data Quality Using
Different Lenses

Statistics for OECD
international             Isolating determinants
comparisons                        of good health

Health                                Assessing
                                   quality of care
indicators
                                         Clinical
Categorizing                           research
hospitalizations                      purposes
for hospital                            such as
management purposes            survival analysis
                                                     37
Health       > Assess population health and
               health system performance
Indicators
             > Will look at one indicator:
               ACSC hospitalizations



                                              38
Health Indicator: ACSC Hospitalizations

            Age-Standardized Rate of ACSC
         Hospitalizations per 100,000 Population
600

500    459

400   2001-02
                2002-03 2003-04                              326
                                2004-05 2005-06
300                                               2006-07
                                                            2007-08

200

100

  0
                                                                      39
2007-08 DAD Study: ACSC Hospitalizations



> Question: Is the decrease in ACSC
  hospitalizations real or is it due to changes in
  coding quality?
> Answer: The observed decrease is real
   – National rates are indeed decreasing
   – Reabstraction studies found that certain patient
     populations had lower quality data



                                                        40
2007-08 DAD Study: ACSC Hospitalizations
                                          Sensitivity
Grand mal status, epileptic convulsions      81%
Chronic obstructive pulmonary diseases       91%
Asthma                                       90%
Diabetes                                     95%
Heart failure and pulmonary edema            84%
Hypertension                                 100%
Angina                                       94%

Any ACSC hospitalization                    90%




                                                        41
Data Quality Challenges that Lie Ahead

> The health sector is a changing landscape


   – Electronic health record
   – Health care funding
   – New technologies
   – New modes of delivering
     health care


> New data will bring new quality challenges


                                               42
“Taking health information further”


                                      43

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Heather Richards

  • 1. Ensuring Quality of Health Care Data: A Canadian Perspective Data Quality Asia Pacific Congress 2011 Heather Richards Consultant Canadian Institute for Health Information (CIHI) Tel:+1 250 220 2206 Email: hrichards@cihi.ca 1
  • 2. Agenda > The Canadian Institute for Health Information > Data Quality Challenges in Canada > Strategies to Ensure Data Quality: – CIHI’s Data Quality Framework – Data Quality Reporting Tools and Studies – Techniques for Communicating Data Quality 2
  • 3. The Canadian Institute for Health Information 3
  • 4. Canadian Institute for Health Information > National, independent, not-for-profit agency, established in 1994 > One of Canada’s leading sources of high-quality, reliable and timely health information > 27 health databases and registries > 7 offices 4
  • 5. CIHI’s Mandate > Coordinate, develop, maintain and disseminate health information on Canada’s health system and the health of Canadians 5
  • 6. CIHI's Mandate Con't > Provide accurate and timely information required for: – Sound health policy – Effective management of the health system – Public awareness about factors affecting good health 6
  • 8. Data Challenge: Variety of Partners > Accommodating different coding standards at provincial/territorial level versus national level; > Recognizing different uses of the data and different focus on data quality; > Adjusting for differing data collection methods 8
  • 9. CIHI Partners Health Regional facilities health authorities Statistics Health Canada Canada Ministries CIHI Professional of health associations Non-governmental Private sector organizations organizations Researchers 9
  • 10. Data Challenge: Secondary Data Collector > CIHI does not collect data directly > Our data comes from: – provincial governments; – hospitals; and – professional associations … this means that we cannot affect first hand how that data is captured and collected. 10
  • 11. Data Challenge: Secondary Data Collector > CIHI relies on data providers (some are voluntary data providers) to report accurate information > Poor quality data often result from difficulties in collection standards, coding standards and chart documentation – and lack of training 11
  • 12. Data Challenges: Other > Variety of databases and usability > Data flow and timeliness > Coding and comparability > Hospital practices and data completeness 12
  • 13. End-stage renal failure www.vancouversun.com 13
  • 14. Question: Are Risk Factors Completely Captured at all Facilities? Prevalence of Pulmonary Edema 70% 60% 50% 40% Inter-Quartile Range: 13-27% 30% 20% 10% 0% 14
  • 15. Questionnaire Reveals a Correlation of Data Completeness to Hospital Practices Prevalence of Pulmonary Edema 70% 60% 50% 40% IQR: 8-21% IQR: 16-29% 30% 20% 10% 0% Reviews select Reviews all documentation documentation 15
  • 16. Chart Review Confirms Under-Reporting Prevalence (%) Data Captured Data Captured by CIHI coder by Dialysis during Chart Clinic Staff Review Pulmonary edema 22 27 Sensitivity=62% Specificity=93% Epidemiologists and clinical researchers prefer seeing PPV=77% these statistics… NPV=87% 16
  • 17. Strategies to Ensure Data Quality • CIHI’s Data Quality Framework • Data quality reports and studies • Techniques for communicating DQ 17
  • 18. Strategies to Ensure Data Quality CIHI’s Data Quality Framework 18
  • 19. CIHI’s Data Quality Framework > Objective approach to assessing data quality and producing standard documentation > Three parts 1. Work Cycle 2. Assessment Tool 3. Documentation 19
  • 20. 1. Data Quality Work Cycle Plan Assess Implement 20
  • 21. 2. Data Quality Assessment Tool > Provides a consistent approach for defining data quality 5 > Five dimensions Dimensions – Accuracy – Comparability 19 Characteristics – Timeliness – Usability 61 – Relevance Criteria 21
  • 22. 2. Data Quality Assessment Tool Accuracy Comparability Coverage Timeliness Capture and collection Usability Unit non-response Item (partial) non-response Relevance Measurement error Edit and imputation Processing and estimation Population of reference explicitly stated Coverage issues are documented Frame validated Under or over-coverage rate 22
  • 24. 3. Data Quality Documentation > Details the data quality documentation required for each data holding 24
  • 26. Strategies to Ensure Data Quality Data Quality Reporting Tools and Studies 26
  • 27. Deputy Minister Data Quality Reports > Bird’s eye view > Broad DQ scope: assess accuracy, timeliness, comparability and usability > Specific audience: Deputy Ministers of Health 27
  • 28. Features of the Deputy Minister Data Quality Reports > Each indicator is important to the success of a database and has a defined action to improve performance – Snapshot of results across all jurisdictions – Trending over time > 11 databases – 8 from CIHI – 3 from Statistics Canada 28
  • 29. Components of the Deputy Minister Data Quality Reports P/T indicator tables Trending Database- results specific reports Technical Flags table documents Each DM package 29
  • 30. Trending: Discharge Abstract Database Indicator 1: Total Outstanding Hard Error Rate, per 1,000 Abstracts 2.5 2.0 2003-04 1.5 2007-08 2008-09 1.0 2009-10 0.5 2004-05 2005-06 2006-07 0.0 Optimal Value = 0 30
  • 31. Response to Reports Positive: > Highlights to DM the value of a database; increases coverage of data holdings > Reveals systemic problems causing DQ issues; helps Deputy Ministers prioritize and reallocate resources > Congratulates on past DQ improvements; facilitates creation of DQ improvement action plans 31
  • 32. Reabstraction Studies > Detailed review > Narrow DQ scope: assess coding consistency, correctness, completeness > Wide audience 32
  • 33. Study Methods > A chart review to recapture the data and compare Reabstractor assigns Application reasons for compares differences data Application reveals original data Reabstractor recodes from chart 33
  • 34. Overview Determine Share study results method Study Objectives Process Develop and data analyze collection data tool Train coders, collect data 34
  • 35. Reabstraction Study Example DAD: Discharge Abstract Database > Data on acute-care hospital activity > Data supports: – funding and system planning decisions at government level – management decisions at the facility level – clinical research at the academic level 35
  • 36. Strategies to Ensure Data Quality Techniques for Communicating Data Quality 36
  • 37. Communicating Data Quality Using Different Lenses Statistics for OECD international Isolating determinants comparisons of good health Health Assessing quality of care indicators Clinical Categorizing research hospitalizations purposes for hospital such as management purposes survival analysis 37
  • 38. Health > Assess population health and health system performance Indicators > Will look at one indicator: ACSC hospitalizations 38
  • 39. Health Indicator: ACSC Hospitalizations Age-Standardized Rate of ACSC Hospitalizations per 100,000 Population 600 500 459 400 2001-02 2002-03 2003-04 326 2004-05 2005-06 300 2006-07 2007-08 200 100 0 39
  • 40. 2007-08 DAD Study: ACSC Hospitalizations > Question: Is the decrease in ACSC hospitalizations real or is it due to changes in coding quality? > Answer: The observed decrease is real – National rates are indeed decreasing – Reabstraction studies found that certain patient populations had lower quality data 40
  • 41. 2007-08 DAD Study: ACSC Hospitalizations Sensitivity Grand mal status, epileptic convulsions 81% Chronic obstructive pulmonary diseases 91% Asthma 90% Diabetes 95% Heart failure and pulmonary edema 84% Hypertension 100% Angina 94% Any ACSC hospitalization 90% 41
  • 42. Data Quality Challenges that Lie Ahead > The health sector is a changing landscape – Electronic health record – Health care funding – New technologies – New modes of delivering health care > New data will bring new quality challenges 42