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Terry Hayes
- 1. Terry Hayes Executive Manager Fire Planning Systems- CFA Chris Blackstock GIS Analyst – Database Administration- CFA Information Sharing and Collaboration for Emergency Services Forum May 2011
- 4. Community Planning Process COMMUNITY PLANNING PROCESS Risk Assessment Vulnerability Assessments Community Preparedness Shelter & Relocation Options Township Protection Plans Community Information Guide Prevention Plan Operation Plan Enact Personal Bushfire Plans Readiness Simulation C - Current Initiatives P - Planned Initiatives Key Initiatives C – NSP / Key Initiatives C - TPP C - Vegetation Management C - Municipal Fire Management Plan P - TPPs aligned with Municipal Fire Management Plan Key Initiatives P – Exercises, online simulations Risk Management Product/ Service Design Capability Development Response Ready Leave Early Destinations Key Initiatives C - VFRR C - House Retrofit Guide C -Vegetation Guide C - Wildfire Management Overlay Vulnerability P - Community Risk Analysis P - Bushfire Impact Assessment Tool
- 5. Individual/Household Planning and Capability Development Awareness and understanding Individual / Household Preparedness Recognition of need to act Education and community engagement (planning and preparation) Personalised bushfire survival plan Simulation Enact personal plan Readiness (influencing intention to act) Risk Management Product/ Service Design Capability Development Response Ready INDIVIDUAL / HOUSEHOLD PLANNING PROCESS C – Current initiatives P – Planned initiatives C - Media campaign C - Mail outs/publications C - Local place based activities C - FireReady Victoria P - Outbound targeted campaigns to high risk areas P - Locally relevant information programs C - Fire Ready Victoria Meetings C - FireReady kit C - Households Bushfire Self Assessment Tool C - Advice to Property Owners C - Community Fireguard C- Programs for Vulnerable Communities P - Increase in online services/products to educate and engage P - Enhanced advice to Property Owners P - Locally relevant information programs P - Improved measurements and customers tracking P - Competency based education programs C - Bushfire Planning Workshops C - FireReady kit P - Standard “Go-Leave Early Plan” P - Online Planning Workshops P - Exercise online simulations
- 8. VFRR Informing Community Risk “ The VFRR has improved inter-agency collaboration.” (John Mealia) “ The advantage of the VFRR is that it layers the responsibilities and identifies the assets and who is responsible – on one map.” (Kevin Kittle, Municipal Fire Prevention Officer, Corangamite Shire Council) “ Hopefully we will never engage on our own any more. That it will always be done in a collaborative way.” (Cardinia Shire representative) A member of the Gembrook community locates her home. 11
- 12. Household Bushfire Self Assessment Tool 21
- 17. IAP2
- 19. Social Media, Smartphones, Mobile Networks 14 Facebook MySpace Twitter Smart Phones, iPhone Apps, SMS, Phone Calls Web Photos, Video
- 22. Australian Bureau of Statistics Census Statistics
Notas del editor
- Thankyou for the opportunity. My presentation to you today will take you through a number of critical technology initiatives implemented by CFA post Feb 2009 that have given rise to improved opportunity for engagement of community understanding of risk and issuing warnings. I will do this by reflecting briefly on the outcomes of the 2009 VBRC inquiry, discuss our relationship with communities through a couple of lenses and then give you some insight into the initiatives.
- VFRR Output Map - The asset table on the top right of the map identifies all assets which have been identified to be at risk from Bushfire by the VFRR tool and assigned a treatment. The treatments are below the map and indicate treatment type the agency responsible and delivery dates. For areas that have a large number of assets identified, a zoom of that particular area individualises the assets and can be added to the side of the map. This is known as an insert map.
- Tell story of developing idea on a plane………. Establish a single ‘behind the scenes’ website with same-time uploads to the Country Fire Authority (CFA) and Department of Sustainability and Environment (DSE) websites. Adopt the OASIS Common Alerting Protocol – OASIS Standard CAP-V1.1, a digitally formatted template in which messages are constructed using standard classifications and terminology. Capability to create and issue alert and warning messages from the field was limited. Process was largely paper based and involved faxing to central location for publishing to website only. Faxes issued to media outlets. Problems with this approach included: Currency of message information Relied upon CFA network Public receives information through a number of means Visibility across all incidents was not possible Inconsistent language Other agencies like SES are now developing OSOM for their needs for an all-hazards approach to warnings RSS feeds can also be taken from OSOM so other organisations and the public can take up real time information from the system
- Other agencies like SES are now developing OSOM for their needs for an all-hazards approach to warnings RSS feeds can also be taken from OSOM so other organisations and the public can take up real time information from the system
- Field-issued alert and warning messages. Alert/warning messages issued in variety of formats and mediums ensuring greater coverage of the public. Visibility across agencies is now possible ensuring greater operational effectiveness. Benefit realised: Standardised language and message construction/format
- Current Products * Facebook * Twitter * MySpace * SMS * CFA Website Engaging Stakeholders to utilise technological communication sources Spreading the Message Reaching the Community
- The events and other approaches to Feb 7 2009 provided the impetus for a great leap forward in the use of technology to enable our communities to understand their bushfire risk, to inform and engage with our communities and to warn our communities in the event of fire. Early feedback on the February fires through the VFRR about preparedness strategies, indicated that many people felt under prepared, did not understand their bushfire risk, and did not understand or receive warnings. To respond to this, CFA and government put in place what might be regarded as the largest bushfire preparedness program by any government in the world. But before we get to what we have done, it’s best to provide a perspective on the bushfire issue and what the community engagement function is trying to achieve. The program was underpinned by the concept that information was not enough – we needed our communities to take actions that will ensure their survival when a bushfire occurs and to get this behaviour outcome, need to ensure individuals understand their own risk, have an action plan for survival and will receive a warning to enact that plan – and we acknowledge that this outcome requires a sustained supported long term program.