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Emerging technology, tools and strategies
			
Australian Catholic University
Department of Justice
State Library of Queensland
Swinburne University of Technology
TAFE NSW Riverina Institute
Ultimo College, TAFE NSW
Parramatta City Library
Leveraging emerging technologies to drive service delivery and engagement
Transforming Your Library
One day study group plus interactive workshops
22 - 23 April 2013, Citigate Central, Sydney
Future proofing your library: innovations inóó
	 technology, information delivery and library services
Emerging technologies; opportunities and pitfallsóó
Utilising social media to connect with clientsóó
Library advocacy: building the business case for 			óó
	 support and resources
The impact of eBooks and online resourcesóó
Post-forum interactive workshops
Tuesday, 23 April 2013
Workshop A: Creating Online Presentations
Facilitated by: Mary Kajewski, Librarian, Development & Learning, State Library of
Queensland 	
Workshop B: Technology that engages, technology that promotes...
Facilitated by: Joanne Clark, Manager, Libraries, Knowledge Management and IP,
TAFE NSW Riverina Institute	
What’s going to work for you in:
Supported by:
INTERACTIVE STUDY GROUP - Monday, 22 April 2013
Transforming Your Library
22-23 April 2013, Citigate Central, SydneyAGENDAThe role of libraries and corporate information centres is changing, as the
demand for electronic services and online resources continues to grow. Libraries
must innovate, transform and create new ways to deliver information and
services to their clients and communities effectively.
The emergence of interactive social networking tools such as Facebook, Twitter,
LinkedIn, Pinterest, blogs and wikis and new trends in mobile technology and
online resources might seem daunting to the traditional library service delivery
model. These online tools, however, give libraries the opportunity to reach out
to clients on their own turf, ensuring service delivery remains relevant.
This event gives you the chance to explore emerging technology, tools and
strategies for your library in an interactive environment. You’ll learn, question
and discuss, taking home practical information and real-world strategies to
apply to your organisation right away.
You will explore the following challenges:
Utilising social media to connect with clientsóó
Emerging technologies; opportunities and pitfallsóó
The impact of eBooks and online resourcesóó
Becoming a library advocate; building the business case to support fundingóó
and investment
Looking to the future: innovations in technology, information delivery andóó
library services
8:30 	 Registration and refreshments
9:00
	
	Chairperson: Nathan Turner, e-Resources
Librarian, Parramatta City Library
SESSION A
9:30	 Utilising emerging technologies – what will
work for your library?
Understanding new technologyóó
smorgasbord: from augmented reality
and social media to apps and QR
codes
Look before you leap: choosing theóó
technologies that will best improve
service delivery for your end users
Integrating emerging technology withóó
traditional services and effectively
managing the transition process
Vicki Bourbous,
Liaison Librarian (Education),
Australian Catholic University
About the Facilitator:
Vicki Bourbous is the Liaison Librarian for the
School of Education and Educational Leadership
at Australian Catholic University.
Her qualifications include degrees in Education,
Information Management and Higher Education.
Vicki was instrumental in developing an
online pilot project which formed the foundation
for an online information literacy program in
2012. Apart from developments in information
literacy and online learning, Vicki has an interest
in the use of emerging technologies both for
teaching and learning and also for collaboration
and productivity. She co-presented a paper at
the ALIA Biennial Conference 2012 titled ‘iPads:
outreach, collaboration, and innovation in
academic libraries’.
11:00	 Morning refreshments and networking
SESSION B
11:30	 Becoming a strategist: Building the
business case for library and information
services
Understanding what senior management cares
about
Future-proofing your library and
information service:
Developing a strategy andóó
responding to changing business
needs
Raising the profile andóó
communicating the value of services
to senior management
Options for developing services withóó
limited resources
	 Justine Hyde, Interim Director,
Law Library of Victoria,
Department of Justice
About the Facilitator:
Justine Hyde is the Interim Director, Law Library
of Victoria. In this role she is responsible for
initiatives to support the amalgamation of the
libraries of the Victorian courts, VCAT and the
legal profession.
Justine has almost twenty years experience
leading strategies and operations in the
areas of information and knowledge
management, communications and stakeholder
engagement. She has worked in senior
management roles in professional services and
state government and is a qualified librarian.
Justine is a blogger, freelance writer and
presenter on topics such as digital
communications, social media, and libraries.
1:00	 Networking Lunch (please let us know if
you have any dietary requirements)
SESSION C
1:45	 Managing and integrating digital
resources
Moving to the hybrid library: curatingóó
a mixed media library, from hard
copy to eBooks
Digitising your own: managingóó
digital transference and ensuring
preservation of resources
Catalogues, access, and externalóó
and shared digital resources
Copyright made simple for digitalóó
resources: acquisition, access and
licensing
	 Derek Whitehead, Director,
Information Resources and University
Copyright Officer,
Swinburne University of Technology
About the Facilitator:
Derek Whitehead is Director, Information
Resources and University Copyright Officer at
Swinburne University of Technology. He is
responsible for management of the university’s
library, web site, Records Management Services,
copyright, and several information management
projects.
Derek was President of the Australian Library and
Information Association in 2008-09 and has been
Chair of the Australian Digital Alliance since
January 2008. From 1996 to 1999 Derek was
Deputy State Librarian at the State Library of
Victoria. In 2002 he was awarded the Medal of
the Order of Australia in the Australia Day
honours for his contribution to libraries and the
internet.
3:15	 Afternoon refreshments and networking
Chairperson’s opening remarks
		 The chairperson will introduce the study
group objectives and
outline how the day will proceed.
Attendees will participate in a
“getting to know you” exercise, to
share backgrounds, experiences and
expectations of the study group
SESSION D
3:45	 Reinventing the library: transformation, innovation
and future trends
	 Beatriz Aroche, Library Manager,
Ultimo College TAFE NSW
	 Helene Brown, Manager, TAFE NSW Library Resource
Management Services, TAFE NSW
Case studies in library innovation; what’s worked, what hasn’t,óó
what’s next?
Getting ready for the future; trends, predictions and new skillsóó
to develop
Future-proofing you: professional development
and building your personal 'brand'
POST- FORUM workshopS
Tuesday, 23 April 2013
Registration: 8.30 am
Workshop starts: 9.00 am
Workshop ends: 12.00 pm
About the workshop:
Online presentations can be used to deliver content, create support
tutorials, produce user guides, and capture screen actions to develop rich
media content.
This workshop will explore the free open-source software tools available
to create effective, learner-centred online presentations to promote and
enhance the use of library collections and services.
Participants will:
Create a fully animated web presentationóó
Learn how to capture and record audio/videoóó
Learn how to embed the presentation into a webpageóó
About the workshop leader:
Joanne Clark, is the manager of Libraries, Knowledge Management and IP at the TAFE NSW Riverina Institute. She has worked in
TAFE Libraries for 14 years and has worked on numerous projects (as Librarian, Part-Time Teacher and Human Resources Project
Officer) incorporating new technology into Libraries and learning practices.
Registration: 12.30 pm
Workshop starts: 1.00 pm
Workshop ends: 4.00 pm
About the workshop:
Often we leap into using technology without giving any thought to why, how or what for... How do you keep your early adopters engaged whilst
ensuring that you are using the technology that is going to promote your Library and be used by you and your customers?
Topics covered include:
Does your use of technology have a purpose?óó
What is the return on investment?óó
What are the challenges within your organisation and the environment in which you work?óó
How do you engage your Library staff as well as your clients?óó
A
B Technology that engages, technology that promotes...
Creating Online Presentations
About the workshop leader:
Mary Kajewski is a librarian at State Library of Queensland where she focuses on introducing emerging technologies and
trends to the community, and State and public library staff. She is also responsible for developing and delivering
development opportunities for Queensland regional and remote public library staff enabling the development of vibrant
public library services.
Pricing -
circle workshop(s)
Study Group and Two
Workshops
Study Group and Workshop
A or B
Study Group only Workshops
A or B
Standard Pricing qsave $300
$2585 + GST =$2843.50
qsave $200
$1990 + GST = $2189
q$1495 + GST = $1644.50 q$695 + GST = $764.50
Early bird
(exp: 15/03/2013)
Not valid with any other offer
qsave $400
$2485 + GST = $2733.50
qsave $300
$1890 + GST = $2079
qsave $200
$1295 + GST = $1424.50
qsave $60
$635 + GST = $698.50
Member offer
(exp:15/13/2012)
I am a member of an organisation
supporting this forum Not valid with
any other offer
qsave $500
$2385 + GST = $2623.50
qsave $350
$1840 + GST = $2024
qsave $250
$1245 + GST = $1369.50
qsave $100
$595 + GST = $654.50
Event venue and accommodation
Preferential rates are available at the Citigate Central,
Sydney. Please contact the hotel directly to make
your reservation, quoting ‘Ark Group Australia’ as your
reference.
	 Citigate Central, Sydney
169-179 Thomas Street
Sydney NSW 2000
Ph: 9281 6888
www.mirvachotels.com/citigate-central-sydney
Sponsorship or Exhibition Opportunities
If you are interested in sponsoring or exhibiting at this event
please contact Ark Group Austrailia on:
Phone: 1300 550 662
Email:aga@arkgroupasia.com
Transforming Your Library
22-23 April 2013, Citigate Central, Sydney
Delegate Name Job title Email address
1st
2nd
3rd
4th
Bookings can be submitted at any stage prior to the1.	
event, subject to availability. A limited allocation is being
held and booking early is therefore recommended. In
the event of the booking not being accepted by Ark
Group Australia the total amount will be refunded.
Payment must be received in full prior to the course.2.	
All speakers are correct at the time of printing, but are3.	
subject to variation without notice.
If the delegate cancels after the booking has been4.	
accepted, the delegate will be liable to the following	
cancellation charges:
Cancellations notified over 45 days prior to the eventƒƒ
will not incur a cancellation fee.
In the event of a cancellation being between 45 andƒƒ
30 days prior to the event, a 20% cancellation fee
will be charged.
For cancellations received less than 30 days prior toƒƒ
the event, the full delegate rate must be paid and no
refunds will be available.
All bookings submitted by e-mail, fax, or over the5.	
telephone are subject to these booking conditions.
All cancellations must be received in writing.6.	
Ark Group Australia will not be held liable for7.	
circumstances beyond their control which lead to the 	
cancellation or variation of the programme.
All bookings, whether Australian or overseas will be8.	
charged Australian GST at the prevailing rate at the
time of booking.
Delegates are responsible for their own travel,9.	
accommodation and visa requirements.
We occasionally allow reputable companies to mail details of products we feel may be of interest.
If you do not wish to receive this service, please tick this box q
Please note: Payment must be received in full prior to the event to guarantee your place
o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd)
o Please invoice me
I have read and accepted the booking conditions
Signature
E059
Expiry date
Cardholder’s name
Cardholder’s signature
Booking conditions
o Mastercard o Visa o American Express
Organisation Name
postal address
state	 postcode
fax	 phone
put your details here (please print):
Card number
5 ways to book your place AT this event
Phone: +61 1300 550 662 	 Fax: +61 1300 550 663 	 Email: aga@arkgroupasia.com
	
Post: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060
+61 (02) 8913 4000 +61 (02) 8913 4099 Web: www.arkgroupaustralia.com.au
SO-web

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Transforming Your Library

  • 1. w w w.arkgroupaustralia.com.au Emerging technology, tools and strategies Australian Catholic University Department of Justice State Library of Queensland Swinburne University of Technology TAFE NSW Riverina Institute Ultimo College, TAFE NSW Parramatta City Library Leveraging emerging technologies to drive service delivery and engagement Transforming Your Library One day study group plus interactive workshops 22 - 23 April 2013, Citigate Central, Sydney Future proofing your library: innovations inóó technology, information delivery and library services Emerging technologies; opportunities and pitfallsóó Utilising social media to connect with clientsóó Library advocacy: building the business case for óó support and resources The impact of eBooks and online resourcesóó Post-forum interactive workshops Tuesday, 23 April 2013 Workshop A: Creating Online Presentations Facilitated by: Mary Kajewski, Librarian, Development & Learning, State Library of Queensland Workshop B: Technology that engages, technology that promotes... Facilitated by: Joanne Clark, Manager, Libraries, Knowledge Management and IP, TAFE NSW Riverina Institute What’s going to work for you in: Supported by:
  • 2. INTERACTIVE STUDY GROUP - Monday, 22 April 2013 Transforming Your Library 22-23 April 2013, Citigate Central, SydneyAGENDAThe role of libraries and corporate information centres is changing, as the demand for electronic services and online resources continues to grow. Libraries must innovate, transform and create new ways to deliver information and services to their clients and communities effectively. The emergence of interactive social networking tools such as Facebook, Twitter, LinkedIn, Pinterest, blogs and wikis and new trends in mobile technology and online resources might seem daunting to the traditional library service delivery model. These online tools, however, give libraries the opportunity to reach out to clients on their own turf, ensuring service delivery remains relevant. This event gives you the chance to explore emerging technology, tools and strategies for your library in an interactive environment. You’ll learn, question and discuss, taking home practical information and real-world strategies to apply to your organisation right away. You will explore the following challenges: Utilising social media to connect with clientsóó Emerging technologies; opportunities and pitfallsóó The impact of eBooks and online resourcesóó Becoming a library advocate; building the business case to support fundingóó and investment Looking to the future: innovations in technology, information delivery andóó library services 8:30 Registration and refreshments 9:00 Chairperson: Nathan Turner, e-Resources Librarian, Parramatta City Library SESSION A 9:30 Utilising emerging technologies – what will work for your library? Understanding new technologyóó smorgasbord: from augmented reality and social media to apps and QR codes Look before you leap: choosing theóó technologies that will best improve service delivery for your end users Integrating emerging technology withóó traditional services and effectively managing the transition process Vicki Bourbous, Liaison Librarian (Education), Australian Catholic University About the Facilitator: Vicki Bourbous is the Liaison Librarian for the School of Education and Educational Leadership at Australian Catholic University. Her qualifications include degrees in Education, Information Management and Higher Education. Vicki was instrumental in developing an online pilot project which formed the foundation for an online information literacy program in 2012. Apart from developments in information literacy and online learning, Vicki has an interest in the use of emerging technologies both for teaching and learning and also for collaboration and productivity. She co-presented a paper at the ALIA Biennial Conference 2012 titled ‘iPads: outreach, collaboration, and innovation in academic libraries’. 11:00 Morning refreshments and networking SESSION B 11:30 Becoming a strategist: Building the business case for library and information services Understanding what senior management cares about Future-proofing your library and information service: Developing a strategy andóó responding to changing business needs Raising the profile andóó communicating the value of services to senior management Options for developing services withóó limited resources Justine Hyde, Interim Director, Law Library of Victoria, Department of Justice About the Facilitator: Justine Hyde is the Interim Director, Law Library of Victoria. In this role she is responsible for initiatives to support the amalgamation of the libraries of the Victorian courts, VCAT and the legal profession. Justine has almost twenty years experience leading strategies and operations in the areas of information and knowledge management, communications and stakeholder engagement. She has worked in senior management roles in professional services and state government and is a qualified librarian. Justine is a blogger, freelance writer and presenter on topics such as digital communications, social media, and libraries. 1:00 Networking Lunch (please let us know if you have any dietary requirements) SESSION C 1:45 Managing and integrating digital resources Moving to the hybrid library: curatingóó a mixed media library, from hard copy to eBooks Digitising your own: managingóó digital transference and ensuring preservation of resources Catalogues, access, and externalóó and shared digital resources Copyright made simple for digitalóó resources: acquisition, access and licensing Derek Whitehead, Director, Information Resources and University Copyright Officer, Swinburne University of Technology About the Facilitator: Derek Whitehead is Director, Information Resources and University Copyright Officer at Swinburne University of Technology. He is responsible for management of the university’s library, web site, Records Management Services, copyright, and several information management projects. Derek was President of the Australian Library and Information Association in 2008-09 and has been Chair of the Australian Digital Alliance since January 2008. From 1996 to 1999 Derek was Deputy State Librarian at the State Library of Victoria. In 2002 he was awarded the Medal of the Order of Australia in the Australia Day honours for his contribution to libraries and the internet. 3:15 Afternoon refreshments and networking Chairperson’s opening remarks The chairperson will introduce the study group objectives and outline how the day will proceed. Attendees will participate in a “getting to know you” exercise, to share backgrounds, experiences and expectations of the study group SESSION D 3:45 Reinventing the library: transformation, innovation and future trends Beatriz Aroche, Library Manager, Ultimo College TAFE NSW Helene Brown, Manager, TAFE NSW Library Resource Management Services, TAFE NSW Case studies in library innovation; what’s worked, what hasn’t,óó what’s next? Getting ready for the future; trends, predictions and new skillsóó to develop Future-proofing you: professional development and building your personal 'brand'
  • 3. POST- FORUM workshopS Tuesday, 23 April 2013 Registration: 8.30 am Workshop starts: 9.00 am Workshop ends: 12.00 pm About the workshop: Online presentations can be used to deliver content, create support tutorials, produce user guides, and capture screen actions to develop rich media content. This workshop will explore the free open-source software tools available to create effective, learner-centred online presentations to promote and enhance the use of library collections and services. Participants will: Create a fully animated web presentationóó Learn how to capture and record audio/videoóó Learn how to embed the presentation into a webpageóó About the workshop leader: Joanne Clark, is the manager of Libraries, Knowledge Management and IP at the TAFE NSW Riverina Institute. She has worked in TAFE Libraries for 14 years and has worked on numerous projects (as Librarian, Part-Time Teacher and Human Resources Project Officer) incorporating new technology into Libraries and learning practices. Registration: 12.30 pm Workshop starts: 1.00 pm Workshop ends: 4.00 pm About the workshop: Often we leap into using technology without giving any thought to why, how or what for... How do you keep your early adopters engaged whilst ensuring that you are using the technology that is going to promote your Library and be used by you and your customers? Topics covered include: Does your use of technology have a purpose?óó What is the return on investment?óó What are the challenges within your organisation and the environment in which you work?óó How do you engage your Library staff as well as your clients?óó A B Technology that engages, technology that promotes... Creating Online Presentations About the workshop leader: Mary Kajewski is a librarian at State Library of Queensland where she focuses on introducing emerging technologies and trends to the community, and State and public library staff. She is also responsible for developing and delivering development opportunities for Queensland regional and remote public library staff enabling the development of vibrant public library services.
  • 4. Pricing - circle workshop(s) Study Group and Two Workshops Study Group and Workshop A or B Study Group only Workshops A or B Standard Pricing qsave $300 $2585 + GST =$2843.50 qsave $200 $1990 + GST = $2189 q$1495 + GST = $1644.50 q$695 + GST = $764.50 Early bird (exp: 15/03/2013) Not valid with any other offer qsave $400 $2485 + GST = $2733.50 qsave $300 $1890 + GST = $2079 qsave $200 $1295 + GST = $1424.50 qsave $60 $635 + GST = $698.50 Member offer (exp:15/13/2012) I am a member of an organisation supporting this forum Not valid with any other offer qsave $500 $2385 + GST = $2623.50 qsave $350 $1840 + GST = $2024 qsave $250 $1245 + GST = $1369.50 qsave $100 $595 + GST = $654.50 Event venue and accommodation Preferential rates are available at the Citigate Central, Sydney. Please contact the hotel directly to make your reservation, quoting ‘Ark Group Australia’ as your reference. Citigate Central, Sydney 169-179 Thomas Street Sydney NSW 2000 Ph: 9281 6888 www.mirvachotels.com/citigate-central-sydney Sponsorship or Exhibition Opportunities If you are interested in sponsoring or exhibiting at this event please contact Ark Group Austrailia on: Phone: 1300 550 662 Email:aga@arkgroupasia.com Transforming Your Library 22-23 April 2013, Citigate Central, Sydney Delegate Name Job title Email address 1st 2nd 3rd 4th Bookings can be submitted at any stage prior to the1. event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. Payment must be received in full prior to the course.2. All speakers are correct at the time of printing, but are3. subject to variation without notice. If the delegate cancels after the booking has been4. accepted, the delegate will be liable to the following cancellation charges: Cancellations notified over 45 days prior to the eventƒƒ will not incur a cancellation fee. In the event of a cancellation being between 45 andƒƒ 30 days prior to the event, a 20% cancellation fee will be charged. For cancellations received less than 30 days prior toƒƒ the event, the full delegate rate must be paid and no refunds will be available. All bookings submitted by e-mail, fax, or over the5. telephone are subject to these booking conditions. All cancellations must be received in writing.6. Ark Group Australia will not be held liable for7. circumstances beyond their control which lead to the cancellation or variation of the programme. All bookings, whether Australian or overseas will be8. charged Australian GST at the prevailing rate at the time of booking. Delegates are responsible for their own travel,9. accommodation and visa requirements. We occasionally allow reputable companies to mail details of products we feel may be of interest. If you do not wish to receive this service, please tick this box q Please note: Payment must be received in full prior to the event to guarantee your place o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) o Please invoice me I have read and accepted the booking conditions Signature E059 Expiry date Cardholder’s name Cardholder’s signature Booking conditions o Mastercard o Visa o American Express Organisation Name postal address state postcode fax phone put your details here (please print): Card number 5 ways to book your place AT this event Phone: +61 1300 550 662 Fax: +61 1300 550 663 Email: aga@arkgroupasia.com Post: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060 +61 (02) 8913 4000 +61 (02) 8913 4099 Web: www.arkgroupaustralia.com.au SO-web