1. Training, Development and
Career Management

2. Inputs in T & D
• Skills
• Education
• Development
• Ethics
• Attitudinal changes
• Decision making skills

3. Training Process
Needs assessment
a. Organisation support
b. Organisational analysis
c. Task and KSA analysis
d. Person analysis
Instructional
Objectives
Development
of criteria
Training
validity
Transfer
validity
Intra-
organisational
validity
Inter-
organisational
validity
Use of
evaluation
models
Selection and design
of instrumental
programs
Training

4. Training Process
• Needs assessment
• Deciding on objectives of T&D
• Designing T&D programme
• Implementation of the programme
• Evaluation

5. Needs Assessment
• Issues in assessment
• Benefits from assessment
• Outcomes of not assessing

6. Initiatives to Rectify Performance
Discrepancy
Performance Discrepancy
Is it worth fixing
Inadequate Feedback
Reward/Punishment
Incongruence
Obstacles in the
System
KSA Deficiency
Provide Proper
Feedback
Change
Contingencies
Remove Obstacles
Choose Appropriate
Remedy
Job Aid
Training
Practice
Change the Job
Transfer or Terminate
Yes
Yes
Yes Yes Yes Yes

7. Levels of Training Evaluation
Levels Questions being asked Measures
Result
Behaviour
Learning
Reaction
Accidents
Quality
Productivity
Turnover
Morale
Costs
Profits
Performance
Appraisal by
superior, peer,
client,
subordinate
Written tests
Performance
tests
Graded
simulations
Questionnaires
Is the
organisation or
unit better because
of the training?
Are trainees behaving differently
on the job after training? Are they
using the skills and knowledge
they learnt in training?
To what extent do trainees have greater
knowledge or skill after the training
programme than they did before?
Did the trainees like the programme, the trainers, the
facilities? Do they think the course was useful? What
improvement can they suggest?

8. Career Development Initiatives
• Career planning workshops
• Career counselling
• Mentoring
• Personal development
• Career workbooks