3. What you speak or write is only
10%
of what you communicate!

4. Communication
Verbal Non-Verbal
Written Oral
Only 10%! 90%

5. Non Verbal Communication
Paralanguage
Proxemics
Chronemics
Haptics
Kinesics
Artefacts
Tone, pitch, volume……….
Use of “time”
Use of “objects”

6. Paralanguage
Sender
Position of Sender & Receiver
Circumstance of Communication
ReceiverTone, Pitch, Volume

7. Chronemics
Time is a resource….
It is in fact the decider in modern competitions…..
How you deal with time says a lot about you…
What are you early for?
Do you meet deadlines???
What is the “communication” in a late assignment?

8. Artefacts
Use of “objects” or “things” to communicate….
But for today…. We talk of only…… “Clothes”!!!
“Dress code” is a part of your training
No organization will allow you to spoil the intended “brand
image”

10. 2 + 2 = ?