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“Internet Based Transaction: Issues & Challenges”




                                  Presented By:
                                    Atul Patel
                                   NLIU Bhopal
Scheme of Presentation
1.       Introduction
2.       Traditional Transaction
3.       Internet Transaction
4.       Parties in Internet Transaction
5.       Steps in Internet Based Transaction
6.       Protocols for Internet Based Transaction
7.       Issues in Internet Based Transaction
8.       Challenges in Internet Based Transaction
9.       Legal Paradigm
10. Conclusion
     Sunday, December 02, 2012                            2
INTRODUCTION
• Internet age is the age of the desktop shopper.



• It is the age that saw the birth of a new kind of seller: the
  “unprofessional Internet merchant”.



• But what about an Internet-based transaction, where the buyer
  has no knowledge of the seller and the seller’s knowledge level of
  the good is higher-than-average, yet does not rise to the level of
  the professional merchant?


 Sunday, December 02, 2012                                       3
TRADITIONAL TRANSACTION
• Parties have trust in Traditional transaction.

• Trust is a judgment made by the user, based on general
  experience learned from being a consumer and from the
  perception of the particular merchant.

• Users are more confident in terms of payment and also to the
  quality of product delivered




 Sunday, December 02, 2012                                   4
INTERNET TRANSACTION
• In computer science, information processing that is divided into
  individual, indivisible operations, called transactions.

• In Internet based transaction, ACID is a set of properties that
  guarantee the reliability of transaction process.

    Atomicity (transaction executes exactly once)
    Consistency (Data is in a consistent state in start and at end)
    Isolation (Transaction should never see the intermediate stages of
     another transaction)
    Durability (A transaction has been committed, the system
     guarantees that its updates will persist)


 Sunday, December 02, 2012                                          5
Traditional V. Internet Based Transaction
S.No. Attribute                  Physical Transaction                    Internet Transaction

1.         Identity              Customers can easily authenticate the Customers can only authenticate the
                                 identity of a merchant                identity of merchant through the
                                                                       certification etc.
2.         Immediacy             A transaction that is face-to-face is One or more third parties. At least for
                                 usually     unmediated,    means   no payment, third party must present.
                                 involvement of third party

3.         Value                 The value of an item is much easier to Difficult to appraise the value of
                                 appraise if that item is close at hand. item. Cash on delivery is a option.



4.         Privacy               Customers      can    make purchases Users need to disclose their personal
                                 anonymously with cash and no need to information.
                                 disclose the personal information.


5.         Negotiation           Is always available                     Usually in transaction to merchant
                                                                         negotiation is not available but in
     Sunday, December 02, 2012                                                                             6
                                                                         C2C transaction it may available.
PARTIES IN INTERNET TRANSACTION




Sunday, December 02, 2012                      7
STEPS IN INTERNET BASED TRANSACTION
                                   1. The customer opens an account


                                 2. The customer receives a certificate


                                3. Merchants have their own certificates


                                    4. The customer places an order


                                      5. The merchant is verified


                                  6. The order and payment are sent


                            7. The merchant requests payment authorization


                                  8. The merchant confirms the order


                             9. The merchant provides the goods or service


                                  10. The merchant requests payment
Sunday, December 02, 2012                                                    8
PROTOCOLS FOR INTERNET BASED TRANSACTION
     Secure Electronic Transactions

     Network Time Protocol

     Transaction Internet Protocol

     Secure Sockets Layer

     Transport Layer Security




Sunday, December 02, 2012              9
ISSUES IN INTERNET BASED TRANSACTION
• Incorrect information or lack of adequate information on the Website.

• Freedom of expression and the right to privacy is challenged.

• How to protect the user credential personal information?

• What are the best practices to secure the system?

• Recovery of money or refund is always disputed.

• What may be the procedure to identify the parties at transaction?

• As Internet is boundary less medium thus in any legal initiative Jurisdiction is
  always at issue.

• Enforceability of Court judgement may be challenged in other jurisdiction and
  there is no proper mechanism to enforce the judgement of the court.

 Sunday, December 02, 2012                                                    10
CHALLENGES IN INTERNET BASED TRANSACTION
    Identification

    Privacy

    Anonymity

    Liability for failure of Secure System

    Electronic Signatures

    Jurisdiction

    Taxation of Internet based transaction
Sunday, December 02, 2012                     11
LEGAL PARADIGM
• The legal problems created by the Internet are due to its speed,
  non-physical existence and the possibility of making any
  digitalized content available simultaneously in multiple locations.

• Unfair contract terms and consumer protection.

• International treaties creating uniform law via conventions are
  the 'classical solution' to achieve legal certainty in international
  transactions.

• The suitable option for unifying Internet-related rules is model
  laws drafted by internationally recognized bodies, such as
  UNCITRAL, OECD and UNIDROIT.
  Sunday, December 02, 2012                                        12
CONCLUSION

• Safety, security, soundness and efficiency of the payment
  systems assume critical importance.

• Need of a international tribunal of Internet based transactions
  disputes.

• Smooth functioning of payment systems becomes vital in the
  light of inter-linkages they have with other financial systems.




 Sunday, December 02, 2012                                     13
Sunday, December 02, 2012   14

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Internet Based Transaction Issues and Challenges

  • 1. “Internet Based Transaction: Issues & Challenges” Presented By: Atul Patel NLIU Bhopal
  • 2. Scheme of Presentation 1. Introduction 2. Traditional Transaction 3. Internet Transaction 4. Parties in Internet Transaction 5. Steps in Internet Based Transaction 6. Protocols for Internet Based Transaction 7. Issues in Internet Based Transaction 8. Challenges in Internet Based Transaction 9. Legal Paradigm 10. Conclusion Sunday, December 02, 2012 2
  • 3. INTRODUCTION • Internet age is the age of the desktop shopper. • It is the age that saw the birth of a new kind of seller: the “unprofessional Internet merchant”. • But what about an Internet-based transaction, where the buyer has no knowledge of the seller and the seller’s knowledge level of the good is higher-than-average, yet does not rise to the level of the professional merchant? Sunday, December 02, 2012 3
  • 4. TRADITIONAL TRANSACTION • Parties have trust in Traditional transaction. • Trust is a judgment made by the user, based on general experience learned from being a consumer and from the perception of the particular merchant. • Users are more confident in terms of payment and also to the quality of product delivered Sunday, December 02, 2012 4
  • 5. INTERNET TRANSACTION • In computer science, information processing that is divided into individual, indivisible operations, called transactions. • In Internet based transaction, ACID is a set of properties that guarantee the reliability of transaction process.  Atomicity (transaction executes exactly once)  Consistency (Data is in a consistent state in start and at end)  Isolation (Transaction should never see the intermediate stages of another transaction)  Durability (A transaction has been committed, the system guarantees that its updates will persist) Sunday, December 02, 2012 5
  • 6. Traditional V. Internet Based Transaction S.No. Attribute Physical Transaction Internet Transaction 1. Identity Customers can easily authenticate the Customers can only authenticate the identity of a merchant identity of merchant through the certification etc. 2. Immediacy A transaction that is face-to-face is One or more third parties. At least for usually unmediated, means no payment, third party must present. involvement of third party 3. Value The value of an item is much easier to Difficult to appraise the value of appraise if that item is close at hand. item. Cash on delivery is a option. 4. Privacy Customers can make purchases Users need to disclose their personal anonymously with cash and no need to information. disclose the personal information. 5. Negotiation Is always available Usually in transaction to merchant negotiation is not available but in Sunday, December 02, 2012 6 C2C transaction it may available.
  • 7. PARTIES IN INTERNET TRANSACTION Sunday, December 02, 2012 7
  • 8. STEPS IN INTERNET BASED TRANSACTION 1. The customer opens an account 2. The customer receives a certificate 3. Merchants have their own certificates 4. The customer places an order 5. The merchant is verified 6. The order and payment are sent 7. The merchant requests payment authorization 8. The merchant confirms the order 9. The merchant provides the goods or service 10. The merchant requests payment Sunday, December 02, 2012 8
  • 9. PROTOCOLS FOR INTERNET BASED TRANSACTION  Secure Electronic Transactions  Network Time Protocol  Transaction Internet Protocol  Secure Sockets Layer  Transport Layer Security Sunday, December 02, 2012 9
  • 10. ISSUES IN INTERNET BASED TRANSACTION • Incorrect information or lack of adequate information on the Website. • Freedom of expression and the right to privacy is challenged. • How to protect the user credential personal information? • What are the best practices to secure the system? • Recovery of money or refund is always disputed. • What may be the procedure to identify the parties at transaction? • As Internet is boundary less medium thus in any legal initiative Jurisdiction is always at issue. • Enforceability of Court judgement may be challenged in other jurisdiction and there is no proper mechanism to enforce the judgement of the court. Sunday, December 02, 2012 10
  • 11. CHALLENGES IN INTERNET BASED TRANSACTION  Identification  Privacy  Anonymity  Liability for failure of Secure System  Electronic Signatures  Jurisdiction  Taxation of Internet based transaction Sunday, December 02, 2012 11
  • 12. LEGAL PARADIGM • The legal problems created by the Internet are due to its speed, non-physical existence and the possibility of making any digitalized content available simultaneously in multiple locations. • Unfair contract terms and consumer protection. • International treaties creating uniform law via conventions are the 'classical solution' to achieve legal certainty in international transactions. • The suitable option for unifying Internet-related rules is model laws drafted by internationally recognized bodies, such as UNCITRAL, OECD and UNIDROIT. Sunday, December 02, 2012 12
  • 13. CONCLUSION • Safety, security, soundness and efficiency of the payment systems assume critical importance. • Need of a international tribunal of Internet based transactions disputes. • Smooth functioning of payment systems becomes vital in the light of inter-linkages they have with other financial systems. Sunday, December 02, 2012 13