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Presented by:
Peter Young – Chairman of the Judges
Graham Wylie – Awards judge
Thank You
Nina Bennett – Marketing Communications Director – COLT
Nicholas Berendt – Director of Global Market Development – Sealed Air Medical Applications
John Bottom – Head of Content and Communications – Base One
Kate Bresnan – Head of Marketing Communications – Digitalk
Anne Byrne – Marketing Communications Manager – SL Investments
Danea Chandler – Business Intelligence Manager – ARCO
Anthea Christie – Head of Marketing Communications – Standard Life
Rob Coveney – Communications Manager – GL Noble Denton
Bill Douglas – Head of International Customer Communications – Orange
Neil Dowling – Head of Marketing – Cognizant
Andrew Fitzgerald – Senior Marketing Manager – IBM
James Foster – Marketing Communications Manager – BOC
Gill Greenwood – Marketing Director EMEA – ACI Worldwide
Lesley Hill – Client Services Director - Express Systems
Kate Kilpatrick – Marketing Manager – PMI Healthgroup
Georgios Kolovos – European Marketing Director – GE Capital
Andrew Nicholson – Head of Online – Sodexo Prestige
Peter O’Neill – Vice President and Principal Analyst – Forrester Research
Sue Pryce – Head of Marketing – Unipart Logistics
Zoe Sands – Head of Digital Marketing EMEA – Juniper Networks
Elizabeth Smyth – EMEA Marketing Director – Marketo
Michael Wolfe – Head of Marketing – AXA PPP Healthcare
The Evidence
Agenda



What it is?        What we learned?
Why it’s needed?   How to use it?
People view
  the world
 differently
Sometimes
 we need a
   different
perspective
9 Questions...
               1                        2
      Can marketing still             What is
   innovate in a meaningful
         way to build
                                 the value of our           3 Engineering,
                                 market research            Manufacturing,
        shareholder                 and insight        Sales and Finance are all
            value?                 programme?            ready to launch, why
                                                         should the business
                                                          wait for marketing?
           4                      5 What is the
          How do                    value of any
     we optimise our           marketing investment
 international marketing        that does not result            6
to make the most impact            in direct lead        What is the right
     while minimising               generation?          balance between
          costs?                                             the tools?


                                            8
                    7             How do we get the               9
               How do I know       best from both          What skills do
                marketing is         sales and             marketers need
                 working?           marketing?               to be truly
                                                              effective?
And some opinions
Why...

10%   London Business School
      – 10% of Board time          Cranfield study of
                                   FTSE 500 Boards
                                                        Unaccountable
                                                        Untouchable
                                                        Slippery
                                                        Expensive



20%     Deloitte – only 20% of senior
        marketers believe their teams
        are truly effective




                            17%                  B2B Marketing – 17% of
                                                 marketers in sales led
                                                 organisations feel respected
In many organisations
        Marketing isn’t working…

  90%    of literature not used



                     80%          of leads abandoned

  75%     Pipeline self-generated




                  40hrs  per month sales tool creation
Empowered
          buyers….




20   times the information
     they had even
     5 years ago!
New behaviours
So what did we learn


 Selected chapter highlights
  and specific conclusions
 from over 60 case studies
How do I know
my marketing is working?




         For crimes
      against marketers
Meaningful metrics
        require clear objectives

• Brand or demand?

• What’s been proven before can still work

• Get it right and Marketing Automation rocks!

• Big data is an opportunity and a threat
Can marketers still innovate
 to add shareholder value
Innovation is live and well


           Product innovation
           Place innovation
           Process innovation
Insight
Doing more for less

Small is beautiful

Markets are defined
by more than geography

Technology is a powerful
enabler
5 steps to sales alignment


Emotional      Technology    Long term
wins           enabled       shared objectives




     Integrated processes   A shared
     and behaviours         vision
How to use this
– our conclusions
Marketing is
collaboration
The 7Ps still
matter
Insight is the
lifeblood of the
business
Its objectives
that really
matter
Brand and
Demand –
it’s not either/or
A final thought
Get in touch…

+44 (0)20 7924 7222
 graham@decisionpt.co.uk

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What makes excellent B2B Marketing? The Evidence Uncovered

  • 1. Presented by: Peter Young – Chairman of the Judges Graham Wylie – Awards judge
  • 2. Thank You Nina Bennett – Marketing Communications Director – COLT Nicholas Berendt – Director of Global Market Development – Sealed Air Medical Applications John Bottom – Head of Content and Communications – Base One Kate Bresnan – Head of Marketing Communications – Digitalk Anne Byrne – Marketing Communications Manager – SL Investments Danea Chandler – Business Intelligence Manager – ARCO Anthea Christie – Head of Marketing Communications – Standard Life Rob Coveney – Communications Manager – GL Noble Denton Bill Douglas – Head of International Customer Communications – Orange Neil Dowling – Head of Marketing – Cognizant Andrew Fitzgerald – Senior Marketing Manager – IBM James Foster – Marketing Communications Manager – BOC Gill Greenwood – Marketing Director EMEA – ACI Worldwide Lesley Hill – Client Services Director - Express Systems Kate Kilpatrick – Marketing Manager – PMI Healthgroup Georgios Kolovos – European Marketing Director – GE Capital Andrew Nicholson – Head of Online – Sodexo Prestige Peter O’Neill – Vice President and Principal Analyst – Forrester Research Sue Pryce – Head of Marketing – Unipart Logistics Zoe Sands – Head of Digital Marketing EMEA – Juniper Networks Elizabeth Smyth – EMEA Marketing Director – Marketo Michael Wolfe – Head of Marketing – AXA PPP Healthcare
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 12. Agenda What it is? What we learned? Why it’s needed? How to use it?
  • 13. People view the world differently
  • 14. Sometimes we need a different perspective
  • 15. 9 Questions... 1 2 Can marketing still What is innovate in a meaningful way to build the value of our 3 Engineering, market research Manufacturing, shareholder and insight Sales and Finance are all value? programme? ready to launch, why should the business wait for marketing? 4 5 What is the How do value of any we optimise our marketing investment international marketing that does not result 6 to make the most impact in direct lead What is the right while minimising generation? balance between costs? the tools? 8 7 How do we get the 9 How do I know best from both What skills do marketing is sales and marketers need working? marketing? to be truly effective?
  • 17. Why... 10% London Business School – 10% of Board time Cranfield study of FTSE 500 Boards Unaccountable Untouchable Slippery Expensive 20% Deloitte – only 20% of senior marketers believe their teams are truly effective 17% B2B Marketing – 17% of marketers in sales led organisations feel respected
  • 18. In many organisations Marketing isn’t working… 90% of literature not used 80% of leads abandoned 75% Pipeline self-generated 40hrs per month sales tool creation
  • 19. Empowered buyers…. 20 times the information they had even 5 years ago!
  • 21.
  • 22. So what did we learn Selected chapter highlights and specific conclusions from over 60 case studies
  • 23. How do I know my marketing is working? For crimes against marketers
  • 24. Meaningful metrics require clear objectives • Brand or demand? • What’s been proven before can still work • Get it right and Marketing Automation rocks! • Big data is an opportunity and a threat
  • 25. Can marketers still innovate to add shareholder value
  • 26. Innovation is live and well Product innovation Place innovation Process innovation
  • 28. Doing more for less Small is beautiful Markets are defined by more than geography Technology is a powerful enabler
  • 29. 5 steps to sales alignment Emotional Technology Long term wins enabled shared objectives Integrated processes A shared and behaviours vision
  • 30.
  • 31. How to use this – our conclusions
  • 34. Insight is the lifeblood of the business
  • 38. Get in touch… +44 (0)20 7924 7222 graham@decisionpt.co.uk