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BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
6
Steps for determining
theroianemployee
recognition Program
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Can you measure the
ROI on employee
recognition initiatives?
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
YESyou can,
but first you have to define
what’s important to measure.
Can you measure the
ROI on employee
recognition initiatives?
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Here’s the
six step process to follow:
Start with defining
your recognition objectives.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
1
Common objectives include:
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Increasing productivity
Common objectives include:
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Increasing productivity
Reducing
customer service complaints
Common objectives include:
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Increasing productivity
Reducing
customer service complaints
Improving morale
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Your program may also
positively impact
other objectives,
but if you
focus on one or two,
you’ll find it easier to
create a
defensible ROI.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Identify the key metrics
that align to your objectives.
2
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Identify the key metrics
that align to your objectives.
2
Use measurements
you already have
in place.
Establish a control group.
3
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
The control group can be
a baseline period to
use for comparison.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
The control group can be
a baseline period to
use for comparison.
This adds credibility to your
final ROI calculations
and results.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Define and
communicate behaviors.
4
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
5
Set realistic expectations.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
You should reasonably
expect not to see
any significant change
for at least six months
against your key metrics
and it could be as much
as 36 months.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Focus your measurement
on tactical results such as:
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Percentage of managers
who have participated in
program training.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Percentage of managers
who have participated in
program training.
The number of recognitions
employees have sent
their co-workers.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Percentage of managers
who have participated in
program training.
The number of recognitions
employees have sent
their co-workers.
The percentage of
employees who have
recognized a co-worker.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
The number of recognitions,
per manager, that have
been given.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
The number of recognitions,
per manager, that have
been given.
Percentage of managers
using thier discretionary
awards budget.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Calculate all of your
program costs.
6
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Including these costs
will lower your ROI –
and increases your
credibility when
management
understands that
you are being
completely transparent.
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Including these costs
will lower your ROI...
Labor
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Including these costs
will lower your ROI...
Labor
Materials
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Including these costs
will lower your ROI...
Labor
Materials
Training
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
Including these costs
will lower your ROI...
Labor
Materials
Training
Presentations
BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
download our article
6
Steps for determining
theroianemployee
recognition Program6
Steps for determining
theroianemployee
recognition Program
Read the complete story...
click
here
follow us...
Australia | Canada | China | India | Latin America | United Kingdom | United Satees
BI WORLDWIDE uses the principles of behavioral economics to produce
measurable results for our clients by driving and sustaining engagement
with their employees, channel partners and customers.

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Six Steps to Employee Recognition ROI

  • 1. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States 6 Steps for determining theroianemployee recognition Program
  • 2. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Can you measure the ROI on employee recognition initiatives?
  • 3. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States YESyou can, but first you have to define what’s important to measure. Can you measure the ROI on employee recognition initiatives?
  • 4. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Here’s the six step process to follow:
  • 5. Start with defining your recognition objectives. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States 1
  • 6. Common objectives include: BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Increasing productivity
  • 7. Common objectives include: BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Increasing productivity Reducing customer service complaints
  • 8. Common objectives include: BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Increasing productivity Reducing customer service complaints Improving morale
  • 9. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Your program may also positively impact other objectives, but if you focus on one or two, you’ll find it easier to create a defensible ROI.
  • 10. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Identify the key metrics that align to your objectives. 2
  • 11. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Identify the key metrics that align to your objectives. 2 Use measurements you already have in place.
  • 12. Establish a control group. 3 BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States
  • 13. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States The control group can be a baseline period to use for comparison.
  • 14. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States The control group can be a baseline period to use for comparison. This adds credibility to your final ROI calculations and results.
  • 15. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Define and communicate behaviors. 4
  • 16. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States 5 Set realistic expectations.
  • 17. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States You should reasonably expect not to see any significant change for at least six months against your key metrics and it could be as much as 36 months.
  • 18. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Focus your measurement on tactical results such as:
  • 19. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Percentage of managers who have participated in program training.
  • 20. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Percentage of managers who have participated in program training. The number of recognitions employees have sent their co-workers.
  • 21. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Percentage of managers who have participated in program training. The number of recognitions employees have sent their co-workers. The percentage of employees who have recognized a co-worker.
  • 22. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States The number of recognitions, per manager, that have been given.
  • 23. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States The number of recognitions, per manager, that have been given. Percentage of managers using thier discretionary awards budget.
  • 24. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Calculate all of your program costs. 6
  • 25. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Including these costs will lower your ROI – and increases your credibility when management understands that you are being completely transparent.
  • 26. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Including these costs will lower your ROI... Labor
  • 27. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Including these costs will lower your ROI... Labor Materials
  • 28. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Including these costs will lower your ROI... Labor Materials Training
  • 29. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States Including these costs will lower your ROI... Labor Materials Training Presentations
  • 30. BIWORLDWIDE.com | Australia | Canada | China | India | Latin America | United Kingdom | United States download our article 6 Steps for determining theroianemployee recognition Program6 Steps for determining theroianemployee recognition Program Read the complete story... click here
  • 31. follow us... Australia | Canada | China | India | Latin America | United Kingdom | United Satees BI WORLDWIDE uses the principles of behavioral economics to produce measurable results for our clients by driving and sustaining engagement with their employees, channel partners and customers.