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012014
Newsletter 9 31 March 2014_Quarterly newsletter
01_Letter of the Chairman at the
Shareholders
02_An excellent 2013
03_Results have never been so “interactive”
04_Record shares
05_Credi Impresa Futuro goes social
06_Milan, Banca IFIS and ACMI
conference;
Treviso celebrates Credi Impresa
Futuro customers
07_IFIS, recruitment growth
trend in 2013
08_Job offers
09_Agenda
10_Contacts
31
DEC
VALUE TO
YOUR BUSINESS

2. 02
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Sebastien Von
Fürstenberg,
Chairman of Banca IFIS
are concerned; the development of new and
sustainable methods for managing household
lending; and new ways to lend responsibly to
small companies – these are just some of the
indicators of the Bank’s propensity to innovate.
We enter 2014 with an excellent level of equity,
allowing us to continue with our policy of
distributing dividends – something I believe all
our shareholders appreciate – as well as further
support the economy; abundant liquidity; strong
profitability; and outstanding asset quality,
considering the economic situation, and which
we hope to improve further.
The market appreciates the Bank’s position,
as shown by the 134% rise in the share price
during the period, the interest of Italian and
international investors, and the gradual
consolidation of the dialogue between the Bank
and all shareholders – a dialogue we wish to
expand further.
I believe we can be satisfied with our progress
as well as our prospects.
On this 30th anniversary, I wish to give special
thanks to all the staff that have made it possible
to build this Bank, which is now a reference for
us all and an asset for Italy.
The Chairman
Sebastien Von Fürstenberg
01 Letter of the Chairman
at the Shareholders
Dear Shareholders,
Banca IFIS celebrated its 30th anniversary
in style with excellent results, all the more
significant considering they were achieved
against a challenging economic and social
backdrop.
The credit industry saw significant tensions, with
banks curtailing loans for regulatory and risk-
related reasons, and thus negatively affecting
lending to companies and households.
For businesses, especially small-sized ones, the
credit crunch has had serious consequences,
impacting employment and income levels for all
those involved, i.e. entrepreneurs, employees,
and suppliers.
For households, even though their savings are
high on average, dwindling income caused
spending to contract further and, increasingly,
indebted people to default on their obligations.
The Bank’s support for companies on the one
hand, and struggling households on the other,
is intended to demonstrate confidence in Italy’s
ability to recover; make the Bank’s lending
capacity available to the real economy; and
show its ability to make an impact where the
market needs it the most.
In 2013, Banca IFIS underwent important
changes which will have a further positive
impact in the future.
A renewed and strengthened organisation,
especially as far as risk control and management

3. 03
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The presentation
of the 2013 results
took place in Milan
on March 6
02 An excellent 2013
• Profit for the year up 8,5% to 84,8 million Euro, and up
18,5% to 92,7 million Euro not accounting for the
effects of the Finance Act.
• Net banking income increasing by 7,9%
to 264,2 million Euro.
• Net profit from financial activities rising 14,9%
to 219,6 million Euro.
• Excellent cost/income ratio, 28,9% (27,8% in 2012).
• Net non-performing loans/total loans in the Trade
Receivablessector:2,6%comparedto4,3%(December2012).
• ROE, equal to 24,8%, remains at excellent levels.
• Solvency: 13,5%.
• Core Tier 1: 13,7%.
• Contribution of the Government bond portfolio in
reduction; net banking income down 9,3%
to 70,1 million Euro.
• Net profit from financial activities increasing by 17,5%
to 60,0 million Euro.
• Profit for the period: -12,6% to 17,7 million Euro,
but up 26,0% to 25,6 million Euro not accounting
for the effects of the Finance Act.
FOURTH QUARTER 2013
1 October - 31 December
FULL YEAR 2013
1 January - 31 December
2013. BANCAIFIS
ANNUAL
REPORT

4. 04
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Discover the interactive
annual report website
03 Results have never been
so “interactive”
Raising market awareness through socials. Not
only for the customer market – families, enter-
prises and savers – but also the financial market.
This was the leitmotif of the initiative promoted
on Twitter for the diffusion of data from the 2013
annual report.
6 March 2014 – approval date of the results of the
12 months of 2013 – the group’s most important
performance indicators were tweeted on the offi-
cial Banca IFIS Twitter profile, with the hashtags
#IFIM (identification code for Banca IFIS on the
Italian Stock Exchange), #shares and #azioni
accompanied by official images relating to the
2013 annual report. This initiative forms part of
the project of social financial education that Ban-
ca IFIS began with #CapireBilancio and #Capire-
Borsa, with the objective of diffusing the culture
of finance on social web platforms.
With the announcement of the financial results,
Banca IFIS publishes the most relevant data on-
line, picking up on the facts and figures from the
interactive annual report.
Since 2011 the banking establishment has cre-
ated an interactive annual report site to mark the
publishing of its annual results through which
visitors are able to explore the data and contents
of the report. A new and interactive method of
communicating a theme which is often difficult,
using various digital tools to provide financial in-
formation. Videos, presentations, press releases,
images and indices are all available to web users.
The “Download centre”, which permits the down-
loading of pages and content in pdf form, is also
now active and allows users to write notes, print,
add to preferences and send pages via email to
their contacts.

5. 05
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The video of the 2014
STAR Conference
2014 STAR Conference
In the wake of meetings held during the two days
of the STAR Conference in Milan, the encoun-
ter between companies belonging to the STAR
segment of the Italian Stock Exchange held at
Palazzo Mezzanotte, Banca IFIS shares reached
all-time highs. At the close of the market, the
price per share stood at €15.46, marking one of
the most significant results for the bank. A record
beaten a few days later, on 31 March, when the
share price reached a new high of € 16.45.
“We have seen so much interest, we have never
had two days of meetings like this,” said CEO
Giovanni Bossi in an interview with MF Dow
Jones at the Star Conference, 2014, underlining
the strong interest of foreign institutional inves-
tors, “many British, Americans and Europeans.”
“There is interest in Italy and the banking sec-
tor. Within this area there is also interest in the
bank”, said the CEO, also noting the strong focus
of investors on the non-performing loans sector.
Source: MF Dow Jones, take from 26/03/2014
04 Record shares
Banca IFIS increases the floating
On the 10th of March La Scogliera S.p.A. sold
2.168.332 ordinary shares of Banca IFIS S.p.A.,
corresponding to 4,03% of Banca IFIS’s share
capital, for an amount equal to Euro 28,188
million after the requests coming from two
International institutional investors of main
standing. The operation was carried out by In-
termonte SIM S.p.A. The sale was realized at
a price of Euro 13 per share. As a result of the
sale, La Scogliera holds approximately 52,651%
of Banca IFIS’s share capital subject to a lock-
up period of 180 days starting from today.
“The continuity of excellent results, a market
ready to acknowledge stories of sustainable
growth, increasing confidence in the economic
outlook and in the credit market in Italy - says
Sebastien Von Fürstenberg, Chairperson
of La Scogliera – persuaded us to open the
Bank’s share capital to new funds. It’s a path
of transparency, dialogue and value creation in
which we believe”.

6. 06
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05 Credi Impresa Futuro
goes social
Credi Impresa Futuro, the Banca IFIS brand
dedicated to corporate finance, has been
enhanced by new communication tools in order to
be closer to its customers, including on the web.
After launching its contact services via Skype
and WhatsApp (belonging to the “Direct Line”
package), Credi Impresa Futuro has opened
its Facebook fan page and Twitter profile to
extend dialogue with its users onto the social
platforms. With nearly 3,000 likes, the Facebook
page of Credi Impresa Futuro contains all the
information about the SME financing service and
publishes news and information about events in
which the brand managers take part. The newly
launched Twitter platform allows anyone who
wants to interact with @CrediImpresaF to send
their questions and comments and - as with the
Facebookpage-containslinkstothearticlesfrom
MondoPMI, the Banca IFIS blog dedicated to the
world of small and medium enterprises. Thanks
to the dedicated hashtags on Twitter, conversation
becomes direct interaction in real time, aimed not
only at the introduction of services but also the
discussing of issues and problems that Italian
companies experience every day.
twitter.com/CredimpresaF
facebook.com/CredImpresaFuturo
Visit the Facebook page
and follow Credi Impresa
Futuro on Twitter
credimpresafututro.it

7. 07
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06 Milan, Banca IFIS
and ACMI conference
Treviso celebrates
Credi Impresa Futuro customers
Banca IFIS, in collaboration with ACMI (Ita-
lian Association of Credit Managers) and un-
der the patronage of AITI (Italian Association
of Corporate Treasurers) organized the wor-
kshop entitled “The Sale of Company Recei-
vables” held in Milan on March 26 at the Up-
town Palace hotel.
A comprehensive and in-depth workshop
that explored the theme of the assignment
of company receivables as a viable alternati-
ve to traditional banking operations to fund
On Thursday, March 27, Credi Impresa Futuro
celebrated the redesign of its commercial branch
in Treviso. Over 50 customers attended an enjoy-
able moment of dialogue between the Bank and
enterprises. “The group has never had traditional
branches” said Raffaele Zingone, Head of Stra-
tegic Planning of Banca IFIS. “The branches of
Credi Impresa Futuro are a functional place for
entrepreneurs, where the operational and ad-
ministrive part, necessary for providing Italian
companies with financing, occurs. Contact with
entrepreneurs takes place in their own companies,
working capital. The workshop, dedicated to
Credit Managers, Credit Controllers, Treasury
Managers, Financial Directors, Administrati-
ve Officers, and the Finance and Management
area, involved sixty participants.
Paolo Marinelli, Sales Manager for Italy at
Banca IFIS, made a speech entitled “The sale
of company receivables and reverse facto-
ring”, including an overview of the funding
opportunities that Banca IFIS offers to compa-
nies operating in the domestic market.
achieved through a network of professionals de-
ployed throughout the national territory. Also the
web channel started to generate important results:
in addition to the normal way of contatct with the
enterprises, “Filo Diretto” is now fully active: a web
contact tool that represents the will of Banca IFIS
to welcome customers, also through new digital
tools. “Celebrating the restyling of the branches -
concluded Zingone - is a way of showing our cus-
tomers that even though we are growing on the
web, we are always at their side, ready to listen,
ever more attentively, to their financial needs.”
The presentation of
Credi impresa Futuro

8. 08
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The Group’s workforce
Investment in human resources by Banca IFIS
Group continued throughout 2013: as of 31/12,
there have been in excess of 500 new hires,
compared to 457 at the end of 2012. 2014 is
also expected to see an additional double-digit
growth in the workforce.
Selection, Training and Development
Social networks, especially spontaneous
applications via our website and LinkedIn,
have become the main recruitment channel,
reflecting the innovative and technological
approach of the Bank.
2013 also saw the continuation of recruiting/
employer branding at the University Ca’ Foscari
of Venice. In 2013 the Group participated for the
third time in the Finance Day event - at which
Banca IFIS will also participate in 2014 - meeting
hundreds of students and recent graduates. The
collaboration with major Italian universities
continues to lead to the launch of numerous
post-graduate internships; 11 trainees in 2013, of
whom 10 have subsequently been offered jobs.
The fourth quarter of the year saw the start of
an innovative research and on-site selection
process of Open Days, for the recruitment of
Family Financial Advisors.
Over the course of 2013, the Group conducted
important, targeted training operations.
The main training activities were:
• Giovani Leoni: training course designed to
develop the technical/functional/commercial
skills of 13 new sales account managers at
Banca IFIS. The course lasted six weeks, with
training provided by in-house and external
teachers;
• Focus Group: study days aimed at developing
the Group’s high-potential staff. 3 editions were
held involving a total of 34 employees;
• NPL Academy: Technical/behavioral training
dedicated to future Family Financial Advisors.
There have been five editions, each lasting
two days;
• English: The third quarter saw the start of
English language courses for 87 employees,
divided by their level of knowledge by prior
admission tests;
• Anti-laundering: refresher courses and
regulatory discussions;
• Security: courses for new hires.
07 IFIS, recruitment
growth trend in 2013
Discover Banca IFIS’ social
recruitment on LinkedIn

9. 09
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...andFinancialFamilyAdvisors...forfamilies
Until June 2014, the CrediFamiglia Open
Days will continue to search for new Family
Financial Advisors throughout the whole
national territory. Rome, Naples, Bari, Milan,
Florence, Bologna and Turin are the cities that
have so far been visited by the CrediFamiglia
tour. In total, the number of FFA who have
joined the CrediFamiglia team so far is 13,
and 25 candidates took the OAM - Association
of Agents and Brokers - exam on March 30,
2014, the passing of which is a fundamental
requirement to join the Banca IFIS team.
Job offers
The Banca IFIS Group differentiates itself from
others in the industry due to an increase in hir-
ing that continues despite the negative national
framework. The Bank is offering various job po-
sitions, looking both for junior roles and senior
figures with more experience.
Current profiles required are: Credit Analyst
(Venezia Mestre); Junior and senior Risk Manage-
ment (Venezia Mestre); Organizational Analysts
(Venezia Mestre); Legal Service Officer (Venezia
Mestre); Junior Credit Manager (Turin); Sales
Manager (sales branches throughout Italy); Fam-
ily Financial Advisors, NPL Area (all Italy) .
New Giovani Leoni for Italian companies...
The recruitment of Giovani Leoni, relative to
the commercial area aimed at enterprises,
continues. After the first group, in March, the
second installment of the Giovani Leoni began
training at the Group’s head office in Mestre.
Until April, a dozen future Credi Impresa Fu-
turo sales agents will take part in specific les-
sons run by the heads of Banca IFIS and profes-
sionals from ABI.
Banca IFIS has decided to put the whole
team of Family Financial Advisors on
the web: from March all FFA profiles are
available on the site www.credifamiglia.
it, a further commitment from the Bank
in accordance with the ethical values
and transparency that characterize
CrediFamiglia.
08
To see all open positions
visit the LinkedIn section
dedicated to job offers

10. 010
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28 April: Corriere Innovazione presents the
GEM report (Global Entrepreneurship Monitor
2013), a focus on the state of enterprenaurship
in Italy Italia - Padua, Centro Culturale Altinate
San Gaetano, 5:30 pm
MAY
8 May: Approval of third quarter results 2014
16/17 May: Salone d’Impresa – Banca IFIS
Headquarters via Gatta, Mestre (VE)
22 May: Open Day CrediFamiglia – Reggio
Calabria
23-24 May: Technology Forum – Castelbrando,
Cison di Valmarino (TV)
JUNE
04 May: About Pharma Conference – Rome
06 May: Open Day CrediFamiglia Catania
10 May: Conversazioni sull’Innovazione (date
to be confirmed) - Banca IFIS Headquarters via
Gatta, Mestre (VE)
12/13 May: NPL Academy – Florence
23/24 May: Banca IFIS partecipates at the
Italian Social Banking Forum - Palazzo Stelline,
Sala Leonardo - Corso Magenta 61, Milan.
26/27 May: European Midcap Event – Paris
09 Agenda
APRIL
4-5 April: Villa d’Este workshop “The outlook
for financial markets, for their governance and
for finance” - Cernobbio (CO)
8-9 April: ABI, “Dimensione cliente”- Rome,
Palazzo Altieri. Eight edition of the event
dedicated to the relationship between bank and
customers. On the 9th of April Luca Schibuola
Luca Schibuola, Web Marketing Manager of
Banca IFIS, will present the case history Credi
Impresa Futuro.
9-10 April: NPL Academy – Florence
15 April: Finance Day Cà Foscari - Venice
17 April: Board meeting, approval of annual
financial report 2013
To be always updated
with the events please
visit the dedicated
section of the website
www.bancaifis.com

11. 011
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Financial Calendar
Banca IFIS’s shares on the Stock Market
Shareholders
04/11/2014 Approval of third quarter 2014 Venezia Mestre (Italy)
05/08/2014 Approval of quarterly report 30 giugno 2014 Venezia Mestre (Italy)
08/05/2014 Approval of third quarter results 2014 Venezia Mestre (Italy)
17/04/2014 Board meeting - approval of annual financial report 2013 Venezia Mestre (Italy)
Price on 31/03/2014 16,01€
Min – Max 2014 5,64€ (02/01/14) – 16,01€ (31/03/2014)
Number of shares 53.811.095
Capitalization on 31/03 861.515.630,95 €
1 month performance +31,84%
6 month performance +66,63%
1 year performance +145,60%
Dividend distribution 2013 0,57€ (06/03/2014)
Specialist Intermonte SpA
There was continued appreciation for Banca IFIS from market operators. In March 2014, the share
price exceeded € 16.00, surpassing the value of the previous year. The positive appreciation is
also evidenced by excellent performance indices, which have ensured a half-year growth of
64.81% and annual growth of 142.92%.
The positive opinion was confirmed by financial reports and updates from research conducted
by Edison and Intermonte following the publication of the annual results on March 6, 2014.
Sebastien Egon Fürstenberg 52,651%
Floating 34,831%
Giovanni Bossi 3,417%
Invesco Limited 3,000%
Riccardo Preve 2,321%
Marina Salamon 2,000%
Banca IFIS shares 1,780%
31/03/2014
19/03/2014

12. 012
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10 Contacts
Coverage by analysts
Mark Thomas
Edison, Investment Research
financials@edisoninvestmentresearch.co.uk
Irene Rossetto
Intermonte
irene.rossetto@intermonte.it
twitter.com/BancaIFIS
www.facebook.com/Banca.IFIS
www.linkedin.com/company/banca-ifis
www.youtube.com/user/BancaIFIS
tvchannel.bancaifis.it/
www.bancaifis.it
bilancio.bancaifis.it
Investor Contact: Mara Di Giorgio
Email: mara.digiorgio@bancaifis.it
Tel. +39 041 502 7623
Christian Carrese
Intermonte
ccarrese@intermonte.it
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