A basic overview of BeManaged's service

2. Education with “The Answer”

3. Fiduciary Safe HarborCopyright © 2011 BeManaged. All rights reserved.

4. 401(k) Participants Need Help 2 Dalbar studies illustrate the negative impact of investors’ decisions on their long term portfolio returns (3.17% for investors vs. 8.2% for the market*) Source - http://goo.gl/I4qsT Copyright © 2011 BeManaged. All rights reserved.

5. 401(k) Investors Want Advice A recent Hewitt study illustrated not only that participants want advice but were specific about howthey want it delivered: 1on1 – 51% Online – 23% 3 Source - http://goo.gl/eqy8x Copyright © 2011 BeManaged. All rights reserved.

6. Service Options and Approach 4 Copyright © 2011 BeManaged. All rights reserved.

7. Our Service Approach 5 Copyright © 2010 BeManaged. All rights reserved.

8. Group Meetings Meetings provide education as well as set expectation for 1on1 consultations Standard group meetings limited to 20-25 minutes Myths and Tips of Investing in Volatile Markets Investing 101-301 Customize content to length of meeting We have delivered 5-10 minute “Who We Are and What We Do” in department meetings Analogies are used to simplify concepts and behaviors to accelerate learning of investment principles Ingredients and recipe analogy to help investors understand asset allocation Comparing share depreciation to home equity Focus participants on becoming great savers instead of investors 6 Copyright © 2011 BeManaged. All rights reserved.

9. Consultation Process – 1st Step – Investor Profile 7 Risk Counselor guides participant through investor questionnaire, located at http://bemanaged.com Desired level of risk is illustrated on investment worksheet Copyright © 2011 BeManaged. All rights reserved.

10. Consultation Process – 2nd Step – Map Out Portfolio and Risk Metrics 8 Login to the provider site to compare questionnaire results with how they are invested Results illustrated on Investment Worksheet Copyright © 2011 BeManaged. All rights reserved.

11. Consultation Process – 3rd Step – Review Savings Rate 9 Review savings rate Provide BeRetired retirement income analysis report to help stimulate savings increases Discuss strategies for maximizing savings Copyright © 2011 BeManaged. All rights reserved.

12. Consultation Process – 4th Step – Taking Action 10 Review options for fixing any investment issues Discuss final points and answer any questions regarding BeManaged and BeAdvised services Customize communication preferences Copyright © 2011 BeManaged. All rights reserved.

13. How It Works – Start to Finish – Year 1 Copyright © 2011 BeManaged. All rights reserved.

14. How It Works – Start to Finish – Year 2 Copyright © 2011 BeManaged. All rights reserved.

15. Results of Consultations – Reported to Plan Sponsor / Advisor Participants receive a detailed analysis of their portfolio Discuss strategies to increase savings via immediate or auto-escalation features ‘Participant Success Metrics’ and by-products of consultation are reported back to the employer/consultant, including: Savings increases PIN resets Restarted contributions to plan Enrolled in plan Utilization of decisions made regarding BeManaged, BeAdvised, newsletter only, etc. 13 Copyright © 2011 BeManaged. All rights reserved.

16. Standard Fee Schedule – Quoted to Specifics of Retirement Plan 14 Account balances in the plan Travel Reimbursement Hotel Airfare (if applicable) Car Rental (if applicable) Standard Fee Schedule Variables Impacting Fee Schedule Copyright © 2011 BeManaged. All rights reserved.

17. Utilization and Results 15 Small / Mid Market Plans (75 – 1,000 participants) 30%– 70% Large Market Plans (1,000+ participants) Greater than 15% All Results Reported to Plan Sponsor and/or Plan Advisor Copyright © 2011 BeManaged. All rights reserved.

18. What Makes BeManaged Unique – Our Focus 1-on-1 Participant Consultations – Result in industry-leading utilization Centrally Delivered, Process Driven Advice and Management- All advice is delivered by our dedicated Research Department so to maximize consistent, prudent, fiduciary advice; a critical component of managing our liability as well as that of the companies we serve. High Touch Communication Approach- Our proactive, personalized communications decrease poor investment behavior while resulting in a >96% retention rate. Participant Investment Policy Statement- Each participant receives a personalized IPS to ensure fiduciary prudence which serves as a foundation for our ongoing communications. Focused Service Delivery- Participant consultations are not muddled by the sale of IRAs, brokerage accounts, or insurance products. The time the company invests in their employees is focused on their 401k, not prospecting for product sales opportunities. Annual Corporate Review - In accordance with the provisions of the PPA Fiduciary Adviser safe harbor, we proactively provide an annual report of model performance, contribution increases, and participant success metrics that result from BeManaged’s interactions with participants. Acknowledge Fiduciary Position in Writing- In accordance with the PPA Fiduciary Adviser provisions, we acknowledge our fiduciary position specific to the PPA Fiduciary Adviser role in writing with both the plan and the participants using our service. 16 Copyright © 2011 BeManaged. All rights reserved.

19. PPA Fiduciary Adviser Safe Harbor Level Fee Adviser “the amount the adviser receives for giving the advice remains the same no matter what advice is given and how the participant invests his account” Fee leveling must extend to all affiliated firms as well Compensation must be reasonable Must make certain disclosures to the participants including the compensation and fact it is acting as a fiduciary Must be annually audited Source - http://reish.com/publications/article_detail.cfm?ARTICLEID=609 17 Copyright © 2011 BeManaged. All rights reserved.

20. PPA Fiduciary Adviser Safe Harbor Fiduciary Safe Harbor The plan sponsor or another independent fiduciary must prudently select and monitor the fiduciary adviser, but so long as all the conditions of the exemption are satisfied (and the terms of the arrangement require compliance with the exemption, including acknowledgment of fiduciary status), it has no duty to monitor the advice given to the participants. In other words, the plan sponsor has no responsibility or liability under ERISA for the advice given. Source - http://reish.com/publications/article_detail.cfm?ARTICLEID=609 18 Copyright © 2011 BeManaged. All rights reserved.

22. ISO organization for investment fiduciaries to confirm adherence to global fiduciary standard including: business process, investment management and methodology, documentation and PPA Fiduciary Adviser provisions for Fiduciary Adviser (PPA) certificate holdersDedicated Research Department John Whaley, CFA heads dedicated Research Department All advice and management is delivered centrally so to ensure quality, consistency and prudence Research team members guided by Chartered Financial Analyst ethical standards Qualifications Business Structure Copyright © 2011 BeManaged. All rights reserved.

23. 20 Contact Us Toll Free – (888) 738-8780 5088 Corporate Exchange Blvd, Suite 140 Grand Rapids, MI 49512 http://BeManaged.com References available upon request Copyright © 2011 BeManaged. All rights reserved.